Protégez-Vous magazine’s best airlines ranking – Air Transat: best Canadian carrier

Provided by Air Transat/CNW

MONTREAL, Feb. 20, 2019 /CNW Telbec/ – Air Transat, named World’s Best Leisure Airline in 2018, is standing out once again among travellers, who have rated it the top Canadian carrier in Protégez-Vous magazine’s airlines ranking. Air Transat is in fourth place among the 11 carriers evaluated.

“It is an honour to be recognized for the quality of the service we provide our customers, particularly in the areas of booking, welcome at the airport, courteousness of cabin crews and inflight service,” said Annick Guérard, Chief Operating Officer, Transat. “This first place among Canadian carriers reflects on all our employees who, day after day, strive to provide the very best travel experience to the 5 million passengers who choose Air Transat every year.”

Protégez-Vous compiled its best airlines ranking based on an online survey conducted October 5-12, 2018, among 2,513 respondents who evaluated various aspects of their flying experiences in the previous two years, including the ticket-buying and seat-booking process, pre-flight welcome, staff courteousness, inflight service, aircraft cleanliness, entertainment and meals available and value for money. The ranking also takes into account flight on-time performance.