Norwegian updates passengers on Hamilton-Dublin route following 737 MAX suspension

News provided by TravelWeek.ca

Tuesday, March 26, 2019 – Posted by Travelweek Group

NEW YORK CITY — Norwegian’s new service from Dublin to John C. Munro Hamilton International Airport will operate as normal, despite the suspension of Boeing 737 MAX operations by European aviation authorities.

The airline provided an update to customers flying on the new route from March 31.

Since the grounding of the Boeing 737 MAX, the airline has re-routed customers and offered the chance to rebook or receive a full refund free of charge if they no longer wish to travel. It is also combining flights and reallocating aircraft within its own network to keep cancellations to a minimum and minimize inconvenience for its customers.

On March 13, Norwegian announced it would temporarily deploy a Boeing 787-9 Dreamliner to operate daily flights between Dublin Airport and New York (Stewart). These flights will continue to operate under a temporary schedule, but as from March 31 Norwegian will temporarily operate additional services from Dublin Airport using a Boeing 737-800 to cover other affected routes, including the launch of the new Canadian service.

Here are additional details for Dublin-Hamilton customers:

  • Norwegian’s brand-new service from Dublin to Hamilton will operate as normal using a Boeing 737-800 from March 31
  • Customers booked on flights D8 1840 from Dublin to Hamilton, and D8 1841 from Hamilton to Dublin will be able to travel on the airline’s newest route for the start of the summer season
  • The ETOPS-certified 737-800 will operate the Hamilton to Hamilton route, 4x per week on Mondays, Wednesdays, Fridays and Sundays. The aircraft will also be used on flights between Dublin and Providence on Tuesdays, Thursdays and Saturdays.

Norwegian continues to temporarily withhold further sales of all routes operated by the 737 MAX in light of the suspended operations of the aircraft. The airline will provide further updates to customers booked to travel on affected routes beyond April 10.