Summer changes for Air Creebec destinations

Provided by Air Creebec/CNW

VAL-D’OR, QC, May 13, 2019 /CNW Telbec/ – Innovation and customer experience are the key success factors for Air Creebec. The company is constantly looking out for creative ideas to improve services and customer satisfaction. However, despite the efforts made to provide air services between Timmins and Rouyn-Noranda to Montreal, Air Creebec must suspend these flights during the summer season, as of May 24, due to low passenger loads.

Customer focus

“We had participated in the regional air transport summit and all the exchanges resulting from the UMQ’s (Union of Quebec Municipalities) regional air transport initiatives, united with the statements of the CCIRN and the city of Rouyn-Noranda, seduced us. We thought that the creation of a new two-way daily round-trips between Timmins, Rouyn-Noranda and Montreal, at a fair price, would have been able to meet passenger demands, ” explains Matthew A. Happyjack President and Chief Executive Officer.

We offer reliable and safe services, we care about all our area’s passengers; “For this reason, we will analyze and stay in touch with our company’s leaders to make an informed decision in the fall, “says Tanya Pash, Chief Operating Officer.