Month: May 2019

Air Canada ‘anticipating a normal day’ after system-wide outage resolved

News provided by 680News.com/ The Canadian Press

BY THE CANADIAN PRESS – Posted May 28, 2019 11:28 pm EDT | Last Updated May 29, 2019 at 9:08 am EDT

Passengers wait in line at Vancouver airport as a technical glitch delayed Air Canada flights across the country and they U.S. on May 28, 2019. NEWS 1130/Jonathan Szekeres

Air Canada says it’s expecting a “normal day” after a system-wide outage affected flights across the country on Tuesday, but a spokesman for the airline urges passengers to check their flight’s status before heading to the airport.

Peter Fitzpatrick says the technical issue that affected airport systems, check-in and call centres on Tuesday has been resolved and “most functions have returned to normal” as of Wednesday morning.

He says some Wednesday flights have been cancelled due to planes being out of position after cancellations Tuesday, but the company plans to operate its full schedule.

Five additional flights have also been scheduled and several others have been “upgauged,” meaning they will be assigned larger than normal aircraft, to accommodate passengers who were affected by the outage.

Fitzpatrick says despite the issue, Air Canada managed to operate more than 95 per cent of its schedule on Tuesday.

At the peak of the system-wide outage, the website for Toronto Pearson International Airport showed delays of more than two dozen Air Canada flights.

at @yvr where a glitch with Air Canada has meant long waits for some passengers. People are not happy

Jonathan Szekeres (@jonszekeres)

SAF+ CONSORTIUM Finalist of the Sky’s the Limit Challenge

Provided by SAF+ Consortium/CNW

Its clean fuel production technology will revolutionize the aviation industry

MONTREAL, May 29, 2019 /CNW Telbec/ – SAF+ CONSORTIUM is proud to have been selected as a finalist in Impact Canada’s / Natural Resources Canada’s Challenge. The technology and the highly innovative approach on which the Consortium’s clean fuel is developed, convinced the jury of the huge potential for the aviation industry. Using an innovative circular economy solution, SAF+ CONSORTIUM transforms CO2 emitted by industries into an alternative fuel that has the same chemical properties as kerosene, while reducing carbon footprint by 80% over its life cycle.

« We would like to thank Natural Resources Canada for implementing this Challenge. This is an exceptional opportunity to value the efforts being made to find sustainable approaches, both economically and environmentally, to the challenges facing the aviation industry. », says Jean Paquin, President and CEO, SAF + CONSORTIUM.

The civil aviation sector needs to find sustainable and cost-effective alternatives to meet the obligations set forth by the International Civil Aviation Organization (ICAO). This new clean fuel will lead to a revolution in the aviation industry while contributing to the achievement of GHG reduction targets in Quebec and Canada and promoting their respective economic development.

« The $2 million prize we receive today will allow us to complete our first demonstration plant that will showcase our technology. », adds Mr. Paquin.

To carry out this major project, SAF+ CONSORTIUM can rely on several renowned partners who will ensure, among other things, the integration of sustainable fuel into the aviation value chain. Among them, Carbon Consult Group, expert in carbon footprint management, CO2 Solutions, with its CO2 capture technology, the airline company Air Transat, which will test the sustainable fuel on its fleet of aircraft and ADM Aéroports de Montréal, which will provide fuel delivery logistics support at the YUL Montréal-Trudeau International Airport.

« It is crucial for Air Transat to work on finding a sustainable aviation fuel solution that can meet the needs of airline operations such as ours, but also meet the industry’s goals for carbon-neutral growth. », says Jean-François Lemay, President and CEO, Air Transat. « The solution that SAF+ CONSORTIUM is working on is a perfect fit with our efforts to reduce our environmental footprint. We are committed to putting our expertise to work in this great project of interest. »

« ADM is committed to working actively with its partners to support initiatives and pilot projects that help reduce the environmental impact of aviation activities. We are proud to be supporting the development of this innovative CO2-based fuel technology by SAF+ CONSORTIUM. », noted Martin Massé, Vice President, Public Affairs, ADM.

« Capturing and recovering CO2 to produce a low-GHG aviation fuel is a highly promising approach to addressing climate change while creating a new economic sector. », says Evan Price, President and CEO, CO2 Solutions.

« There is currently an undeniable momentum around climate issues, reflecting the need and urgency to take actions. As a result, the technology developed by SAF + CONSORTIUM is a significant step forward in supplying low-carbon fuel for the aviation industry. », concludes Mr. Paquin.

Canada Announces Four Finalists for The Sky’s the Limit Challenge $5-Million Grand Prize

Provided by Natural Resources Canada/CNW

VANCOUVER, May 29, 2019 /CNW/ – Reducing pollution from aviation will create a more competitive and sustainable industry and is critical for building a low-carbon economy. Creating cleaner fuels are central to those efforts.

Canada’s Minister of Natural Resources, the Honourable Amarjeet Sohi, today announced the four finalists of the Impact Canada The Sky’s the Limit Challenge with each finalist receiving up to $2 million to develop his or her solution.

The finalists are:

  • Carbon Engineering Ltd for its Sustainable Aviation Fuel., made from Air, Water and Renewable Electricity (British Columbia);
  • Enerkem for its Sustainable Aviation Fuels from Agro and Forestry Biomass and from Municipal Solid Waste through a Hub and Spoke approach (Quebec);
  • FORGE Hydrocarbons Corp for its Lipid-to-Hydrocarbon Biojet Project (Alberta); and
  • SAF Consortium for its Production of Sustainable Aviation Fuel from flue gas–captured CO2 and low-carbon hydrogen (Quebec).

With the success of the five existing Impact Canada challenges, Minister Sohi announced there will be a sixth challenge on battery innovation, which will be unveiled in the coming weeks. 

Launched in August 2018, The Sky’s the Limit Challenge consists of two competitions. First, the Green Aviation Fuels Innovation Competition challenges Canadian innovators to develop the cleanest, most affordable and sustainable aviation fuel to further reduce pollution from flying. The finalists will now enter an 18-month period to produce the fuel. In March 2021, the team with the best sustainable aviation fuel will be awarded a $5-million Grand Prize to help commercialize their innovation.

Second, in partnership with Air Canada and WestJet, the Cross-Canada Flight Competition is challenging industry to power the first ever cross-Canada commercial flight with a minimum 10 percent blend of made-in-Canada sustainable aviation fuel. The flight competition is open until January 1, 2021, and the first producer to meet the challenge will win $1 million.

The Sky’s the Limit is one of six cleantech challenges that are part of the Impact Canada Initiative. Challenges were designed to attract a diverse range of problem solvers to generate breakthrough cleantech solutions to some of Canada’s biggest unsolved challenges. NRCan is investing $75 million over four years in the challenges: Women in Cleantech ChallengePower Forward ChallengeCrush It! ChallengeThe Sky’s the Limit Challenge and Indigenous Off-diesel Initiative and the upcoming battery challenge.

Minister Sohi made the announcement during the Clean Energy and Mission Innovation Ministerial meetings in Vancouver, where ministers, high-level officials and business leaders from over 25 countries gathered to accelerate progress toward a clean energy future.

Quotes

“This unique challenge is bringing together Canadian consortia to support an incredible innovation in the aviation industry. I want to congratulate the Challenge finalists who are creating cleaner aviation fuel to grow Canada’s clean economy and create good, middle-class jobs for workers.”

Amarjeet Sohi
Canada’s Minister of Natural Resources

“Reducing emissions from the aviation sector is a priority for Canada. As the Government of Canada’s champion for Impact Canada, I am proud of the creative ideas and proposals put forward to develop sustainable fuels. Congratulations to the finalists on leading the charge to lowering our carbon footprint in the aviation industry.”

Karina Gould
Minister of Democratic Institutions

“We truly believe that the environmental challenges faced by the air transport industry can only be overcome by a shared vision amongst every stakeholder. Innovative ideas and collaboration are key elements to accelerate the production and integration of sustainable fuels in aviation. Congratulations to the Challenge’s finalists for playing an important part in making Canada tomorrow’s leader in clean fuel.”

Kateryna Derkach
Director Strategy and Sustainability, GARDN

“WestJet continuously looks at ways to reduce our GHG emissions through investments, technology and a focus on efficient operations. By supporting the development of biojet pathways, such as those proposed by the finalists in The Sky’s the Limit challenge, we can help Canada lead in producing biojet that is both sustainable, as well as economically viable.”

Mike McNaney
Vice-President, Industry, Corporate and Airport Affairs, WestJet

“The development of sustainable aviation fuels is an important step in the Canadian aviation sector’s climate action plan. Air Canada is a leading advocate for Canadian collaboration to develop cleaner fuels and demonstrate their benefits, having conducted eight demonstration and research flights. Our congratulations to the four finalists in their role in advancing these fuels in Canada.”

Teresa Ehman
Senior Director, Environmental Affairs, Air Canada

Canadian Federation of Musicians Announce Major Breakthrough Affecting Travelling Musicians

Provided by Canadian Federation of Musicians/CNW

Air Passenger Protection RegulationsAmendments Include Mandatory Acceptance Of Musical Instruments

TORONTO, May 29, 2019 /CNW/ – The Canadian Federation of Musicians announce a successful outcome in its efforts to affect much needed changes to Canada’s Air Policy with regard to the transportation of musical instruments on Canadian air carriers. Effective July 15, 2019, Air Passenger Protection Regulations within the Canadian Transportation Act will include language that ensures that all air carriers must accept musical instruments unless security or safety is an issue. These amendments will include clear and predictable terms and conditions with regard to musical instruments as well as the obligation to carry and accept an instrument.  Airlines will also be required to offer an alternative to musicians travelling with instruments should a change in aircraft cause an instrument not to fit.

“Over the years, we’ve seen far too many professional musicians have very expensive and often irreplaceable tools of their trade broken or destroyed during air travel,”  explains Alan Willaert, Vice-President from Canada, American Federation of Musicians of the United States and Canada. “We have worked closely with the Government of Canada and all Canadian air carriers on this issue since 2014 and are delighted to see these demands become regulation.  We are grateful to The Honourable Minister Marc Garneau, Minister of Transport who has been supportive from the very beginning; the officials at Transport Canada, who have worked tirelessly with us; and the Canadian Transportation Agency”.

CFM will issue a Canadian Flying Guide over the coming weeks to further assist musicians flying with instruments.  Each airline will also have clear guidelines published as part of their Tariff.  Under the Obligation to Carry amendments, all commercial airline carriers must accept musical instruments as checked or carry-on baggage, unless it is contrary to general terms and conditions in the carrier’s tariff with respect to the weight or dimension of baggage or because of safety or security. The Canadian Federation of Musicians looks forward to working with Transport Canada and air carriers to help make these positive changes as seamless as possible.  

Air Canada says technical systems ‘beginning to come back online’

News provided by CBC News

Frustrated travellers can still expect delays and cancellations

CBC News · Posted: May 28, 2019 10:36 PM ET | Last Updated: 24 minutes ago

The airline tweeted just before 10:30 p.m. that it is working to resolve the issue. (Mark Blinch/The Canadian Press)

After several hours of delay late Tuesday night, Air Canada said its airport systems, check-in and call centres were “beginning to come back online” following a technical problem. But the airline also noted that many travellers could still be faced with delays and cancellations. 

Several passengers took to social media Tuesday to report being stranded in cities across Canada and the United States.

The airline tweeted just before 10:30 p.m. ET that it was working to resolve the issue. Several hours later, the airline tweeted that the systems were coming back online.

“We’re still expecting some flight delays and cancellations, but we are working hard to move as many customers as possible this evening and we are putting on additional capacity to transport customers affected tonight on flights tomorrow,” a statement from the airline said.

Robin Smith, a spokesperson for the Greater Toronto Airports Authority, said the system was down from approximately 9 p.m. Tuesday to 12:20 a.m. Wednesday.

Smith said the GTAA was temporarily removing restrictions around nighttime flying for Air Canada flights that were delayed by the technical problems.

Even after the statement from Air Canada reporting that systems were starting to come back, many passengers complained on Twitter of ongoing issues with the check-in system and the call centre.

CBC’s Gian-Paolo Mendoza talked to travellers stuck in Vancouver late Tuesday night.

Gian-Paolo Mendoza @gpsmendoza

A couple of travellers stuck in the tail end of #YVR lineups had to cancel plans throughout the day and tomorrow morning. @cbcnewsbc @CBCNews

Ariel Vernon said she was heading to the Interior of B.C., where she’s building a house

“They’re pouring the foundation at 8 o’clock tomorrow morning, so I’m going to miss it.” 

Traveller Cartel Cutler said he was forced to cancel and delay business meetings.

“My whole day is shot tomorrow,” he said.

Air Canada urged travellers to check the status of their flight before heading to the airport and apologized for the inconvenience.

At the peak of the system-wide outage, the Toronto airport’s website showed delays of more than two dozen Air Canada flights.

Air Canada @AirCanada · 8h

We’re experiencing a computer technical issue that is affecting our airport operations, check-in and customer call centres. We’re working to resolve this issue. We thank customers for their patience

Yecid Ortega@OrtegaYecid

I am in the 7689 flight Boston to Toronto. Cancelled. They are telling us to get out bags and go and try to call tomorrow. What? Who is going to pay for the hotel? Inconveniences? I am a poor graduate student.

View image on Twitter

Amanda Simpson@AmandaS1mpson

Uhhh ohhh @AirCanada …system wide it failure has us all being like

View image on Twitter

Matt Salvatore@MattSalvatore

Quick update: Two hours in and no updates from @AirCanada at Pearson. The initial excitement of free pretzels is wearing off and would-be passengers are losing hope. The good news? There are still five boxes of apple juice left on the pretzel cart. More as the story develops…

View image on Twitter

With a file from The Canadian Press

Passengers stranded as Air Canada technical outage stymies airport operations, check-ins

New provided by CBC News

Airline says it is working to resolve problem as frustrated passengers take to social media

CBC News · Posted: May 28, 2019 10:36 PM ET | Last Updated: 28 minutes ago

The airline tweeted just before 10:30 p.m. that it is working to resolve the issue. (Mark Blinch/The Canadian Press)

Air Canada says a computer-related technical issue is affecting its operations, check-in and customer call centres.

Several passengers took to social media to report being stranded in cities across Canada and the United States.

The airline tweeted just before 10:30 p.m. ET that it is working to resolve the issue.

CBC News has reached out to the airline as well as the Greater Toronto Airports Authority to ask how many passengers and flights are affected, and to ask how long the outage is expected to last, but has yet to receive a response. 

Air Canada @AirCanada

We’re experiencing a computer technical issue that is affecting our airport operations, check-in and customer call centres. We’re working to resolve this issue. We thank customers for their patience

Yecid Ortega@OrtegaYecid

I am in the 7689 flight Boston to Toronto. Cancelled. They are telling us to get out bags and go and try to call tomorrow. What? Who is going to pay for the hotel? Inconveniences? I am a poor graduate student.

View image on Twitter
View image on Twitter

Amanda Simpson @AmandaS1mpson

Uhhh ohhh @AirCanada …system wide it failure has us all being like 10:47 PM – May 28, 2019

View image on Twitter

Matt Salvatore@MattSalvatore

Quick update: Two hours in and no updates from @AirCanada at Pearson. The initial excitement of free pretzels is wearing off and would-be passengers are losing hope. The good news? There are still five boxes of apple juice left on the pretzel cart. More as the story develops…10:47 PM – May 28, 2019

Air Canada computer issues causing flight delays across the country

News provided by CityNews1130.com

BY ESPE CURRIE AND PETER WAGNER | Posted May 28, 2019 8:06 pm PDT | Last Updated May 28, 2019 at 8:09 pm PDT

FILE – An Air Canada plane. (THE CANADIAN PRESS/Mark Blinch)
  • It’s not clear right now how many flights at YVR have been impacted or how long the outage is expected to last
  • Air Canada says this is impacting airport operations and call centres

VANCOUVER (NEWS 1130) – Canada’s biggest airline is experiencing a system outage tonight, with computer systems for passenger check-in and call centres down across the country.

Air Canada says this is impacting airport operations and call centres as well, so passengers can’t call the airline for help.

We’re experiencing a computer technical issue that is affecting our airport operations, check-in and customer call centres. We’re working to resolve this issue. We thank customers for their patience 10:20 PM – May 28, 2019

Air Canada @AirCanada

Vancouver Airport tweeted that it’s supporting the airline and asked passengers to monitor their website.

It’s not clear right now how many flights at YVR have been impacted, or how long the outage is expected to last. Air Canada passengers flying into Canada from the United States have also been reporting delays.

Tune in to NEWS 1130 for updates on this developing story.

More to come. 

TSB deploys a team following a fatal small aircraft accident in Whitehorse, Yukon

Provided by The Transportation Safety Board of Canada/CNW

EDMONTON, May 27, 2019 /CNW/ – The Transportation Safety Board of Canada (TSB) is deploying a team to Whitehorse, Yukon, following a fatal accident involving a Cessna 170. The TSB will gather information and assess the occurrence.

The TSB is an independent agency that investigates marine, pipeline, railway and aviation transportation occurrences. Its sole aim is the advancement of transportation safety. It is not the function of the Board to assign fault or determine civil or criminal liability.

The TSB is online at www.tsb.gc.ca. Keep up to date through RSSTwitter (@TSBCanada), YouTubeFlickr and our blog.

SOURCE Transportation Safety Board of Canada

ePassport Gates expansion to ease travel for passengers to the UK from seven countries including Canada

Provided by VisitBritain/CNW

TORONTO, May 21, 2019 /CNW/ – Citizens of Canada are among seven countries who can now use ePassport gates, giving easier and faster entry into the UK.

The expansion of the ePassport gate eligibility is set to significantly reduce lines and improve the flow of passengers as well as the overall experience at the UK border.

In line with the ePassport gate expansion, which was previously only available to nationals from the UK and the EU, eligible nationals will be exempt from the landing card requirement, providing a faster route through the border.

VisitBritain Executive Vice President, Americas Gavin Landry said:

“We aim to provide a world-class experience for the millions of Canadian visitors who travel to the UK every year, and we are thrilled this new process will allow travellers even more time to explore on the ground.

“The new eGate access for eligible travellers boosts our competitive tourism offer and our message of welcome, building on the growth we have seen and inspiring even more visitors from Canada to book a trip to the UK right now.

With more direct airline routes and more daily flights from Canada on offer, and with the UK offering great value and a fantastic summer of events lined up, it really is a great time to book a trip.”

VisitBritain is expecting 897,000 visits from Canada this year, up 6% on the previous year with Canadian visitors forecast to spend £676 million, up 8%.

Forward flight bookings from North America to the UK are currently tracking ahead 8% for arrivals from May to July this year compared to the same period last year. 

For a full list of who is eligible to use the system and other technical details please visit: https://www.gov.uk/government/news/government-expands-use-of-epassport-gates-to-7-more-countries

Statement regarding the application for certification of Swoop cabin crew

Provided by Swoop/CNW

AppleMark

CALGARY, May 27, 2019 /CNW/ – Swoop today issued the following statement from President Steven Greenway regarding the application for certification by the Canadian Union of Public Employees (CUPE) of Swoop cabin crew.

“Swoop respects the individual rights of our employees to choose their representation. We continue to concentrate on building a successful airline and remain passionate in our pursuit of bringing affordable air travel to everyone.”