WestJet warns public of phishing email scam

Provided by WESTJET, an Alberta Partnership/CNW

CALGARY, Oct. 4, 2019 /CNW/ – WestJet today is warning the public of a new email scam using the WestJet Rewards name and brand likeness to get recipients to sign in or risk having their WestJet Rewards account deactivated.

Example of scam email (CNW Group/WESTJET, an Alberta Partnership)
Example of scam email (CNW Group/WESTJET, an Alberta Partnership)

“WestJet urges the public to be aware of unsolicited or spoofed emails from WestJet Rewards,” said Richard Bartrem, WestJet’s Vice-President Marketing Communications. “The scammers are using the trusted WestJet name to create alarm around account deactivation in a fraudulent attempt to steal personal information. Please do not follow the instructions. These spoofed emails are not being sent by WestJet or on behalf of WestJet and we have alerted RCMP Canadian Anti-Fraud authorities and urge anyone with concerns to do so as well.”

An image of the scam email is attached, and the airline has highlighted typos and grammar errors, a common red flag in phishing emails.

WestJet has more information posted on its advisories page under ‘scams’ available online: https://www.westjet.com/en-ca/travel-info/advisories

For anyone who believes they may be a victim, please contact the WestJet call centre at 1-888-WestJet and the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501 or visit their website http://www.antifraudcentre.ca/ for more information and to report details.