Category Archives: Bombardier Aerospace
Bombardier Inc. said its C Series will soon become the largest commercial aircraft capable of landing at London City Airport, a feat the Canadian planemaker expects will whet buyer interest at a time of sluggish market demand for new jets.
Bombardier, which this week completed a series of dedicated flight trials, expects to receive “steep approach” certification in the second quarter so that airlines can land the 110-seat CS100 variant at the urban airport, which has the challenge of a shorter runway, spokesman Bryan Tucker said.
The certification would allow C Series customer Swiss Airlines to operate at London City, which is a four-mile drive from the capital’s main financial district. “We expect this to generate interest from other operators as the aircraft demonstrates its capabilities,” Tucker said.
The arrival of the lightweight, carbon-composite C Series at London City could boost Bombardier in the run-up to the industry’s showcase Paris Air Show in June.
It comes as planemakers are bracing for another bout of softer sales in 2017 after a prolonged order boom peaked in 2014. Planemakers are having to battle harder for business amid a glut of new planes and concerns over the economy. “We’ve been binging on orders,” said Teal Group aerospace analyst Richard Aboulafia, who expects muted demand in 2017.
Because of its lighter weight than most aircraft of its size, the Canadian jet can fly direct to New York from London City when carrying about 40 passengers in exclusively business-class seating.
U.K. startup Odyssey Airlines and Geneva-based private charter operator PrivatAir have both announced plans to operate the plane out of the airport, with Odyssey planning services to North America and the Middle East.
A number of operators have tried and failed to make money on banker-friendly London City-New York services, which until now have had to stop in Ireland for fuel on the westbound journey due to prevailing headwinds. Although it has won accolades for fuel savings and a smooth entry into service with Swiss in 2016, the C Series has not received a substantial order since the sale of 75 C S100 jets to Delta Air Lines nearly a year ago. An earlier order for 45 130-seat C S300 versions to Air Canada was completed in June.
After relaunching the programme with steep discounts to boost sales following production delays, Bombardier is coming under pressure to secure profitable new sales in the run up to the Paris show. “We are comfortable where we are at this point,” Tucker said of C Series’ existing sales. As of December 2016, the C Series had recorded 360 firm orders and most capacity is sold out through 2020, he said.
- Bombardier bolstered its overall service and support by hiring close to 200 technicians and project managers within the last four months
- In 2016, Bombardier’s network supported over 9,000 maintenance events, a 20 per cent increase from the prior year
Bombardier Business Aircraft’s five U.S.-based Service Centres received the 2016 Aviation Maintenance Technician (AMT) Diamond Award of Excellence, the industry’s highest recognition award for aircraft maintenance. These awards, sponsored by the U.S. Federal Aviation Administration (FAA), are a testament to Bombardier’s commitment to supporting its customers through highly skilled maintenance technicians and field service personnel who receive extensive training to deliver the best customer experience.
“We value our customers’ peace of mind, which is why we have invested tremendously in our customer support network, adding more Customer Response Trucks in the U.S., expanding our capabilities and hiring close to 200 additional highly skilled technicians and project managers across the network,” said Jean-Christophe Gallagher, Vice President and General Manager of Customer Experience, Bombardier Business Aircraft. “These awards confirm the strength of our network in providing our customers with an exceptional customer experience.”
Bombardier’s Service Centres have earned consecutive Diamond Awards of Excellence for the last seven years. Hartford has earned 18 awards, Wichita has received 16 awards, Dallas has earned 15 awards, Fort Lauderdale has received nine consecutive awards and the Tucson facility has earned seven awards, consecutively. These prestigious awards are presented to organizations who provide 100 per cent of their eligible technicians with regulatory, airworthiness, and safety awareness training programs within a given year.
Bombardier Business Aircraft has a total of nine Service Centres and 17 Customer Response Team mobile units worldwide, all equipped to support Bombardier Learjet, Challenger and Global business jets. Bombardier’s customer support network’s approximately 1,000 dedicated technicians have completed some 45,000 maintenance events to date, and share best practices to provide industry leading maintenance and care. Bombardier Business Aircraft customers also have access to a broad network of nearly 50 Authorized Service Facilities around the world.
Swiss International Air Lines, the launch customer for Bombardier’s CSeries jets, has announced an upgrade to its remaining orders.
In a news conference on Thursday, the company announced that it will convert its final five CS100 orders to the larger CS300 jets. Swiss currently operates a fleet of six CS100 aircraft after its most recent delivery from Bombardier this month.
- All existing European registered customers with Global aircraft can now take advantage of the industry’s fastest internet connectivity, consistent performance and seamless coverage
- European customers can benefit from the award-winning service centre network’s comprehensive capabilities and flexibility for retrofit
- Bombardier is the first OEM to deliver the new Ka-band system
- Global aircraft now complemented with fastest worldwide cabin connectivity
Bombardier Business Aircraft announced today that its Ka-band high-speed internet system, the industry’s fastest in-flight Wi-Fi connectivity worldwide* available today, was certified by the European Aviation Safety Agency (EASA) for retrofit on all Bombardier Global aircraft models.
The Ka-band high-speed internet system lets passengers on board Global aircraft browse the internet, stream online media or stage a video conference as quickly and as effortlessly as they would in their home or office. Certification by EASA represents another important milestone in positioning the Global aircraft as the leading choice for business travelers around the world. With its impressive performance characteristics and advanced wing design providing a smooth ride, Bombardier’s Global family of aircraft hold the Aspen to London City speed record** and can operate in and out of certain challenging airports, all while keeping passengers connected.
Bombardier’s Ka-band is offered as an option on new Global aircraft or as an upgrade on all in-service Global aircraft models at the company’s extensive network of service centres.
“We are dedicated to setting new standards in customer care and maximizing customers’ cabin experience,” said Jean-Christophe Gallagher, Vice President and General Manager, Customer Experience. “Ka-band is the latest example of Bombardier bringing brand new technologies, something that you would have found only for installation in forward-fit aircraft in the past, back to its fleet.”
As the Bombardier Business Aircraft fleet continues to grow, so does its award-winning service centre network with additional Customer Response Team trucks in the U.S., and new service center facilities in Tianjin, China and Biggin Hill, London. The network is equipped to support Learjet, Challenger and Global business aircraft and is connected to Bombardier Business Aircraft’s 24/7 Customer Response Centre and world-class Customer Support Team.
European customers can benefit from the service centre network’s comprehensive capabilities and flexibility, as well as on-site parts inventory and engineering support. They can also maximize their maintenance event to complete additional work during the downtime, such as paint, installation of in-flight internet connectivity, avionics upgrades or interior refurbishment.
Global aircraft: By combining expert engineering and superior craftsmanship, every detail on the Global family of aircraft has been meticulously designed to deliver an exceptional private jet experience. Offering more cabin volume and floor space than any other aircraft in its class, Global 5000 and Global 6000 aircraft are nearly a foot wider (30 cm) than their nearest competitors and offer a smooth ride with maximum comfort. With more than 750 Global aircraft delivered since 2000, no other business jet provides a smooth ride while combining high-speed range capability and mission flexibility.