Air Canada during summer season is adjusting service in Western Canada, as the airline continues moving most service to Dash8-Q400 aircraft, instead of -300 (or -300/Q400 mix, based on comparison with summer 2018 season). Planned changes, effective 01MAY19, as follows.
Calgary – Kelowna Dash8-Q400 service increases from 3 to 4 daily (All flights operated by Q400) Calgary – Saskatoon Dash8-Q400 service increases from 3 to 4 daily (All flights operated by Q400) Calgary – Winnipeg 2 daily A320 and 1 daily CRJ900, replacing 4 daily CRJ900/Dash8-Q400 Vancouver – Comox 4 daily service operated by Dash8-Q400, instead of 5 daily Dash8-300 Vancouver – Kamloops 4 daily service operated by Dash8-Q400, instead of 5 daily Dash8-300/Q400 Vancouver – Nanaimo 7 daily service operated by Dash8-Q400, instead of 8 daily Dash8-300/Q400 Vancouver – Penticton 3 daily service operated by Dash8-Q400, instead of 4 daily Dash8-300 Vancouver – Prince Rupert 2 daily service operated by Dash8-Q400, instead of 3 daily (weekdays) Dash8-300. Aircraft change from 01JUN19 Vancouver – Sandspit 2 daily service operated by Dash8-Q400, instead of Dash8-300/Q400. Aircraft change to all-Q400 from 01JUN19 Vancouver – Smithers 2 daily service operated by Dash8-Q400, instead of 3 daily Dash8-300
Airline expands travel options between the Northwest U.S. and Western Canada
CALGARY, April 29, 2019 /CNW/ – Building on WestJet’s position as Calgary’s largest air carrier, the airline began its new nonstop flight between Portland International Airport (PDX) and Calgary International Airport (YYC) today. The new flight is the first-ever WestJet-scheduled service to and from Portland.
“This nonstop flight between Calgary and Portland is the latest example of WestJet’s investment in our home in Calgary,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “This new flight provides travellers in Western Canada and Northwestern U.S. more options to get to fantastic destinations for both business and leisure. We are thrilled to be part of strengthening these ties between two important locations.”
“WestJet’s new daily, nonstop air service between Calgary and Portland allows Canadians to gain easy access to the dynamic economy and scenic beauty that the Northwestern United States offers, either as a final destination or as a gateway to points beyond,” said Lucia C. Piazza, Consul General for Alberta, Saskatchewan and the Northwest Territories. “This new service will also allow Americans to explore Alberta and Western Canada’s beauty and commercial opportunities.”
“We’re excited to celebrate WestJet’s inaugural flight to PDX, offering our travellers another convenient route to Canada,” said David Zielke, Portland International Airport, Director of Air Service Development. “Both Calgary and Portland are cities with a range of fun outdoor activities and great food, providing unique connections between the two regions.”
WestJet’s nonstop flight to Calgary allows for convenient access to its western Canadian network where the airline will operate 145 daily flights from Calgary to 54 destinations including Edmonton, Winnipeg, Toronto, Montreal, Halifax, Saskatoon, Regina, Atlanta, Nashville, New York, London, Paris and Dublin. WestJet operates more flights to more destinations from Calgary than any other airline. WestJet’s codeshare partner, Delta, also offers travellers from Calgary the opportunity to connect to Minneapolis/St. Paul International Airport, Seattle and Salt Lake City International Airport out of Portland.
Calgary – Portland
April 29, 2019
Portland – Calgary
April. 29, 2019
This summer, WestJet will operate over 740 daily flights in peak summer to 92 destinations including 42 in Canada, 23 in the United States, 28 in Mexico, the Caribbean and Central America, and five in Europe.
Inaugural flight between Calgary and London marks new chapter in WestJet’s global strategy
CALGARY, April 29, 2019 /CNW/ – WestJet officially launched its new Dreamliner featuring its new long-haul Business cabin seats between Calgary and London, Gatwick with the departure of WS1. The sold-out flight, expected to land in Gatwick at 11:00 a.m. local time, was a first for WestJet’s new 787-9 Dreamliner. The return flight, WS2 departs London at 1 p.m. local time on Monday.
“Today is a fantastic day for WestJet as we take this important step in our journey to become a full-service global network airline,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “The London market has quickly become an important one for us with service from six cities across Canada. It is no accident that the first transatlantic flight on the Dreamliner is to our largest international market, from our largest hub and home in Calgary.”
“The three years since WestJet’s inaugural flight from Gatwick have been a real success story, with thousands of business and leisure passengers enjoying the vital low-cost connections between the UK and Canada that these services have provided,” said Guy Stephenson, Gatwick Airport Chief Commercial Officer. “WestJet’s presence at Gatwick continues to grow, and it’s very exciting for us to be supporting the airline as it moves into this important new era. The launch of the 787 Dreamliner will offer around 24,000 more Gatwick-Calgary seats per year on the same number of aircraft, and its highly fuel-efficient engines will also help us in our ongoing mission to become the UK’s most sustainable airport.”
Hal Eagletail of the Tsuut’ina National, members of Treaty 7 of Southern Alberta, Keith Henry, President and CEO of the Indigenous Tourism Association of Canada, along with David Goldstein, President and CEO of Destination Canada were on board the inaugural flight to celebrate and promote one of the fastest growing sectors of the Canadian tourism industry, Indigenous tourism.
“Being a part of this inaugural Dreamliner flight with WestJet provides a fantastic opportunity for us to raise awareness across the UK and rest of Europe of the powerful Indigenous experiences waiting to be explored across Canada,” said Keith Henry, President and CEO of ITAC. “Our research shows that a third of international visitors to Canada are requesting ways to experience Indigenous culture. WestJet is literally opening up new airways for us into these important markets.”
Tail 901, WestJet’s first Dreamliner, named Clive Beddoe, also carried the founder and chairman himself.
“Today is an emotional experience that I am delighted to share with my family, 320 WestJet guests and our fantastic flight crew,” said Clive Beddoe. “We are pleased to see significant demand for our business and premium cabins as we provide travellers with conveniently-timed flights along with our signature brand of Canadian care.”
“This shows a high degree of confidence for the future prospects of leisure and business travel between Canada and the UK,” said Mrs. Janice Charette, the High Commissioner for Canada. “We are also excited that WestJet has taken this opportunity to use today’s event to showcase Canada’s Indigenous peoples and to their contribution to tourism in Canada.”
“As this first Boeing 787 Dreamliner takes flight for London-Gatwick, WestJet embarks on a new era of international service for the airline,” said Bob Sartor, President and CEO, Calgary Airport Authority. “We’re proud that WestJet’s story took off at YYC, and we’re here to support the airline going forward as more destinations are added.”
On May 17, WestJet will launch its inaugural direct Dreamliner flight between Calgary to Paris with its final transatlantic flight between Calgary and Dublin on June 1.
WestJet’s Dreamliners carry 320 guests in a three-class cabin configuration including the airline’s newly revealed Business cabin featuring 16 private pods with lie-flat seats, an upscale Premium cabin and an updated Economy cabin.
WestJet is Calgary’s largest airline, and by June 2019, will offer flights to 68 non-stop destinations with over 1,000 flights per week from YYC. More Calgarians choose WestJet for their air travel than any other airline.
Airline strengthens codeshare with Air France providing access to new European destinations from Paris
CALGARY, April 26, 2019 /CNW/ – WestJet today announced that guests now have convenient access from Paris’ Charles de Gaulle Airport (CDG) to seven cities in France, Italy and Greece through an expansion to its codeshare relationship with Air France.
The enhanced partnership also provides greater access to Canada for travellers originating from these European points.
“WestJet’s deepened codeshare relationship with Air France means guests of both airlines will now enjoy more opportunities to travel between the fantastic destinations in Canada and Europe,” said Brian Znotins, WestJet Vice-President, Network Planning and Alliances. “We are thrilled to extend our reach into Europe and provide a seamless travel experience for guests travelling east and west, including reciprocal frequent flyer rewards, one itinerary and bags checked through to destination.”
Starting today, guests travelling on WestJet’s service to Paris’ Charles de Gaulle Airport (CDG) can connect on WestJet codeshare flights operated by Air France to Brest, Biarritz and Montpellier, France along with Italy’s Venice, Milan and Rome and Athens, Greece. Future phases will expand WestJet codesharing on Air France operated flights via Paris to additional countries including Austria, Germany and Portugal.
Guests travelling from the above destinations in Europe can connect to WestJet’s extensive Canadian network through the airline’s hub in Calgary.
WestJet’s inaugural Dreamliner flight between Calgary and Paris’ Charles de Gaulle Airport is set to take-off on May 17, 2019. Flights between the two cities are offered on WestJet’s brand-new 787-9 Dreamliner featuring WestJet’s Business Cabin including lie-flat pods, dining on demand and WestJet’s award-winning caring service.
WestJet and Air France have been codeshare partners since 2013 and the airlines have offered Air France Flying Blue and WestJet Rewards members the reciprocal ability to earn and redeem loyalty rewards since 2017.
Investment reaffirms commitment to Alberta and employees
CALGARY, April 24, 2019 /CNW/ – WestJet today celebrated the opening of its new Dreamliner maintenance hangar at its hub at Calgary International Airport (YYC). Member of Parliament, Kent Hehr, City of Calgary Councillor, Jyoti Gondek, Calgary Airport Authority President and CEO, Bob Sartor, 1500 WestJet employees and members of WestJet’s executive team were on hand for a ribbon-cutting ceremony. WestJet also welcomed members of the Tsuut’ina Nation who led a blessing of the hangar at the end of the ceremony.
“Today marks another significant step in WestJet’s journey as a global network carrier,” said Ed Sims, WestJet President and CEO. “This state-of-the-art facility provides the perfect environment for our highly skilled aviation maintenance engineering teams to continue to ensure the safety and comfort of our 25 million annual guests.”
WestJet’s $50 million investment in the 125,000-square-foot hangar is in addition to the airline’s announcement that it will be the first Canadian airline to base its Dreamliner aircraft out of YYC Calgary International Airport. The first three 787 Dreamliner aircraft launch from Calgary on non-stop routes to London, Paris and Dublin on April 28, May 17 and June 1 respectively. Both investments are expected to generate significant economic output and support thousands of direct and indirect jobs in Alberta. WestJet also recently expanded the list of destinations it serves to 67 with the addition of non-stop Atlanta, Portland and Austin routes from Calgary. WestJet remains the airline with the most destinations, seats and departures out of YYC.
WestJet’s hangar accommodates one 787-9 Dreamliner aircraft or up to four 737 aircraft. It increases the airline’s campus size to 500,000 square feet or 11 acres. The hangar allows for indoor maintenance on the airline’s Dreamliner aircraft and can accommodate up to 130 members of the WestJet technical operations teams with workspace and tools to maintain the reliability and safety of WestJet’s fleet.
“The opening of this hangar today is another example of how our biggest airline partner, WestJet and the Calgary Airport Authority are working hand-in-hand for the good of the city,” said Bob Sartor, The Calgary Airport Authority President and CEO. “WestJet’s investment in its Calgary hub has a direct impact on jobs, the economy and all of the opportunities that come with vital air service connecting travellers to other economies and markets.”
“Selecting Calgary as the hub for its 787 Dreamliner fleet, and building out the hangar facility, speaks to the confidence WestJet has in the Calgary and Alberta market,” said Mary Moran, President & CEO, Calgary Economic Development. “WestJet continues to embody Calgary’s entrepreneurial spirit and highlights the opportunity to grow incredible companies here. Our city is a gateway to regional and global markets and having an airline hub makes us a more attractive market for investment through significant passenger and cargo growth.”
“CANA is honoured to deliver the new WestJet Dreamliner Hangar to our partners at WestJet,” said Fabrizio Carinelli, CANA Construction Ltd. President. “The state-of-the-art hangar was built for safety and efficiency for both WestJet guests and employees but also importantly, its construction generated more than 300,000 people hours to the local economy in Calgary. CANA is privileged to work with WestJet as they go above and beyond to invest in our community and fly to new global destinations.”
“Stantec is proud to join our partners at WestJet and the Calgary Airport Authority to celebrate the opening of the Dreamliner hangar,” said Russ Wlad, Executive Vice-President, Canada, Stantec. “This project, which was designed by our local team of architects and engineers, will support and promote growth at one of Canada’s busiest airports. The Dreamliner will take passengers to new destinations around the world and will create opportunities to bring people to Calgary and Alberta.”
27 March 2019 By Jill Croteau, Reporter, Global News
Emma Fenton, 15, was heading from her home in Vernon, B.C. to visit her dad and stepmom in Fort St. John for spring break but a confusing travel itinerary and delays left her stranded alone in Calgary.
Because of a flight delay on March 24 — her Air Canada flight out of Kelowna — the agents got Emma to fly on through to Calgary and re-booked her on a Westjet flight to Fort St. John. But no actual ticket was issued, only a piece of paper which, when she got to Calgary, wasn’t enough to get her on the plane.
She was directed to go out past security and see a ticketing agent to sort it out.
But it was in the middle of the night — 1:30 a.m. — and the ticket booths at both airlines were deserted and she was stuck.
“I didn’t sleep. I was trying to find a place to sit and try to sleep,” Emma said.
“They don’t turn off the lights and there’s other people around. I was frustrated.”
Her stepmom, Christy Jordan-Fenton, was waiting in Fort St. John and her mom, Adrienne Harper, was helpless in Vernon. Both were calling the airlines and said they weren’t getting any answers.
“That feeling when you feel vulnerable and nobody wants to help you,” Jordan-Fenton said.
“She hadn’t slept in 24 hours she has anxiety and she was in Calgary, out of province, and we couldn’t even drive through the night and go pick her up. We were way too far away.”
“What bothered me is there was nobody with authority to make sure nothing untoward happened to her,” Harper said. “That’s all I was looking for: a human connection. Yes, she’s a minor and she’s flying unaccompanied, but there’s a certain amount of social responsibility and compassion recognizing this is a 15-year-old.”
Calgary Airport Authority officials said they’re looking into this situation but say there’s no indication Emma approached anyone looking for help and that assistance is available 24-hours a day and seven days a week.
Air Canada responded to Global News in a statement.
“There were actually four customers, including the young woman, who were destined to Fort St. John, and all were re-routed with Westjet via Calgary,” Peter Fitzpatrick, with Air Canada, said.
“The other three customers boarded the flight in Calgary without issue and we do not have information as to why this passenger, regrettably, did not.”
After a robust investigation, Westjet called it “an unfortunate series of events.”
“We will most certainly use this situation as learning for our teams, as in no case, regardless of the carrier responsible, would we be comfortable with a 15-year-old being left alone overnight in an airport.
“We sincerely apologize for not going above and beyond and letting her and her family down,” said Morgan Bell, Westjet media and public relations advisor.
Emma’s stepmom said their policies should be reviewed.
“Even if Emma wasn’t an unaccompanied minor, it’s still pretty abhorrent behavior towards anybody flying,” Jordan-Fenton said.
Once the ticket agents arrived for their morning shift, they got Emma on a flight to Grande Prairie. Her stepmom drove two-and-a-half hours to pick her up. They had to make a quick pit stop at the Fort St. John airport because her luggage did make it on the flight.
Airline launches inaugural flight between its Calgary hub and Atlanta
CALGARY, March 3, 2019 /CNW/ – WestJet today became the only airline connecting Calgarians non-stop to Atlanta, Ga., when its inaugural flight between Calgary International Airport (YYC) and Hartsfield–Jackson Atlanta International Airport (ATL) departed at 9:55 a.m. local time.
Atlanta is the 65th destination WestJet serves nonstop from Calgary. WestJet already serves more destinations with more nonstop flights from Calgary than any other airline.
“Today’s flight between Calgary and Atlanta marks another significant milestone in WestJet’s continued investment into Alberta while supporting strong business and tourism ties,” said Arved von zur Muehlen, WestJet’s Chief Commercial Officer. “We are thrilled to offer our guests this service, along with access to 111 unique routes between Atlanta and points across North America served by both WestJet and our codeshare partner, Delta.”
“I am extremely proud to be able to herald any connection between the U.S. southeast and Canada, and it is especially gratifying to highlight this new bond between the Heart of the South and the Heart of the New West,” said Nadia Theodore, Consul General of Canada in Atlanta. “Atlanta and Calgary have a lot to offer one another and I look forward to seeing this partnership develop in the near future.”
“We welcome the news of WestJet’s new daily, nonstop air service between Calgary and Atlanta and the increased business and tourism links this service brings,” said Lucia C. Piazza, U.S. Consul General for Alberta, Saskatchewan and the Northwest Territories. “Canadians will gain easy access to the dynamic economy and famous southern hospitality that the southeastern United States offers, either as a final destination or as a gateway to points beyond. Likewise, we welcome the new access this new service brings to Americans eager to explore Alberta and Western Canada’s beauty and commercial opportunities.”
WestJet, via its codeshare partner Delta, offers access to an extensive list of U.S. destinations including the southeastern United States and Gulf Coast and cities such as Memphis, Tenn., Charleston, S.C., New Orleans, La., Savannah, Ga., Pensacola and Panama City, Fla. All are available for booking on westjet.com.
Details of WestJet’s service between Calgary and Atlanta:
Calgary – Atlanta
Six times weekly*
March 3, 2019
Atlanta – Calgary
Six times weekly*
March 3, 2019
*Daily starting April 7, 2019
WestJet and Delta Air Lines have signed a definitive agreement to create a comprehensive transborder joint venture arrangement that will offer travellers an expanded network within Canada and the U.S., frequent flyer benefit reciprocity, lounge access and joint corporate discounts. The proposed joint venture agreement is subject to regulatory approvals in the United States and Canada. Today’s launch of nonstop service between Calgary and Atlanta reflects the strong partnership between the two airlines.
Convenient connections at Calgary hub throughout Alberta and BC
MONTREAL, Feb. 21, 2019 /CNW Telbec/ – Air Canada today announced it will launch new daily, seasonal flights between Calgary and London, Ontario beginning June 24, 2019 until mid-October. Flights will be operated onboard Air Canada Rouge Airbus A319 aircraft with a choice of two cabins, wi-fi options and in-flight entertainment streamed to personal devices.
“We are pleased to expand Air Canada’s domestic network linking London, Ontario to our Calgary hub with daily seasonal flights this summer. We have strategically added these non-stop services between the considerable southern Ontario market and Alberta to offer both convenient point-to-point travel, as well as easy connections at our Calgary hub to and from destinations throughout Alberta and BC including Vancouver Island,” said Mark Galardo, Vice President, Network Planning at Air Canada. “In London, the addition of Calgary flights complements our flights to Montreal and Toronto, giving customers in the greater southwestern Ontario region unparalleled options of connecting over three convenient hubs when travelling to their final destinations this summer.”
“This is wonderful news for travellers throughout southwestern Ontario,” says Mike Seabrook, CEO of London International Airport. “Air Canada continues to demonstrate their commitment to our region and have been steadily increasing the number of destinations that they serve from London. With our “Easy and Comfortable” approach to travel at London International, passengers are going to love this new service.”
“This new flight offers Albertans a direct link to western Ontario and will make for a shorter journey to western Canadafor passengers from the east,” said Michael Hayward, Vice President, Marketing and Guest Experience, The Calgary Airport Authority. “We’d like to thank and congratulate Air Canada on this new flight.”
London, ON (YXU)
London, ON (YXU)
Flights are now available for purchase along with special promotional fares at aircanada.com, via the Air Canada App, through Air Canada’s Contact Centres, and through travel agents.
All Air Canada flights provide for Aeroplan accumulation and redemption and for eligible customers, priority check-in, Maple Leaf Lounge access at main airports, priority boarding and other benefits.
CALGARY, Feb. 20, 2019 /CNW/ – WestJet’s Dreamliner made its official debut when it pushed back on its first revenue flight today from Toronto Pearson International Airport. The aircraft, heading for Calgary, was carrying WestJet guests for the first time.
“Today’s first revenue flight on the Dreamliner has been years in the making,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “There are big things in store for tail 901 as it is the first 787 that will take WestJet global.”
The aircraft will operate on domestic flights for crew training and regulatory compliance before the first scheduled international flight between Calgary and London (Gatwick) on April 28.
Continued von zur Muehlen, “Canadians can expect an elevated premium product paired with the remarkable guest experience which has made us Canada’s favourite airline according to TripAdvisor.”
WestJet took delivery of its first of 10 Boeing 787-9 Dreamliners in January 2019 and the second Dreamliner arrived on February 19, 2019. The airline will receive the third aircraft in March. Hub locations and routes for the remaining seven aircraft have not yet been announced.
WestJet also has options for an additional 10 aircraft to arrive between 2020 and 2024.
Capacity increasing for Vancouver Island, Northern BC, BC Interior, Saskatoon, Winnipeg
MONTREAL, Feb. 14, 2019 /CNW Telbec/ – Air Canada today announced it will boost capacity on regional routes across Western Canada this spring as it deploys more state-of-the-art Bombardier Q-400 Next Gen aircraft. The changes are part of an ongoing transformation of Air Canada Express that will result in enhanced services for customers.
“Air Canada is strategically enhancing the flying experience and increasing capacity this summer on key regional routes in Western Canada. The ultra-quiet, comfortable, fuel efficient and faster Q-400 aircraft will be well-received by our customers and is larger than the regional aircraft it is replacing. We are pleased to deploy it to more communities in Western Canada as we further strengthen our regional network to optimize all significant connections between our extensive regional and global markets,” said Mark Galardo, Vice President, Network Planning at Air Canada. “With our varied and flexible fleet, we are also adding frequencies to our Vancouver-Anchorage and adding capacity to our Calgary-Winnipeg route with larger Airbus aircraft in response to demand.”
Air Canada Express flights operated by Jazz Aviation LP are scheduled to provide convenient, point-to-point travel, as well as easy connections to Air Canada’s extensive domestic, US and international network at Vancouver and Calgary. Customers also collect and redeem Aeroplan Miles through Canada’s leading loyalty program when travelling with Air Canada, and eligible customers have access to priority check-in, Maple Leaf Lounges at main airports, priority boarding and other benefits.
Increased services this summer peak compared to last year include: