The Government of Canada and industry partners taking action to reduce wait times at Canadian airports

Transport Canada

OTTAWA, ON, Aug. 10, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued action and progress being made by the Government of Canada and industry partners to reduce traveller wait times and delays across Canadian airports.

Continued action to advance the rights of travellers

No traveller should have to sleep on the floor of an airport or feel unsafe as a result of a flight that is delayed or cancelled. This is unacceptable.

The Government of Canada strongly encourages Canadians to know their rights when they travel by air under the Air Passenger Protection Regulations – these rules cover compensation requirements for all flight incidents that are considered within an air carrier’s control, including flights delayed or cancelled as a result of crew shortages. Through each part of their travel journey, passengers should document any incidents that occur as they may be eligible for compensation.

Additionally, as of September 8, 2022, amendments to the Air Passenger Protection Regulations will come into force to ensure passengers are compensated for flight delays, cancellations, and other incidents that may be out of an air carrier’s control. This will ensure Canadian travellers are protected in nearly every circumstance.

Travellers have rights, and these must be respected by airlines and airports through each step of the travelling experience.

Latest data

Flight completions

  • For the week of August 1-7, 97 percent of flights planned for Canada’s top four airports were not cancelled, compared to 88 percent over the same period in July.

On-time performance

  • From August 1-7, over 85 percent of flights from the top four airports left on time, or within one hour of their scheduled departure. This is an improvement from under 75 percent for the first week of July.

Holding of aircraft at Toronto Pearson International Airport

  • The number of aircraft being held on the tarmac at Toronto Pearson International Airport has decreased dramatically since early May.
    • Over the last week of July, only 1%, or 19 aircraft, were held on the tarmac, as compared to the peak of 373 the week of May 23- 29, 2022.

Passenger security screening wait times

  • From August 1-7, 88 percent of passengers at the four largest airports were screened within 15 minutes by the Canadian Air Transport Security Authority (CATSA), an improvement from 84 percent the previous week (July 25-31).
    • Toronto Pearson International Airport: 88 percent for August 1-7.
    • Vancouver International Airport: 84 percent for August 1-7.
    • Montréal-Trudeau International Airport: 87 percent for August 1-7.
    • Calgary International Airport: 89 percent for August 1-7. 

Associated Link

Government and industry actions

The Government of Canada and air industry partners continue to take action to increase resources and streamline processes across the air system to ease airport congestion and help keep travellers moving, including:

Collaborating with air industry partners

  • In recent weeks, Minister Alghabra has met with senior leadership of numerous airports and airlines of all sizes across the country to ensure ongoing collaboration and continued action that will help reduce delays and ensure travellers can efficiently get to their destination. Similar meetings will continue to be scheduled in the following weeks.
  • Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA), the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions and address congestion issues affecting travel.

Increasing staffing for security screening and customs processing

  • Since April, more than 1,600 CATSA screening officers have been hired across Canada.
  • Efforts to increase screening officer staff levels at all airports continue, including at Montréal-Trudeau International Airport and Calgary International Airport.

Streamlining customs processing at Toronto Pearson International Airport

  • To further facilitate entry and expedite traveller processing, there are now 12 eGates and 30 new primary inspection kiosks (PIKs) at Toronto Pearson International Airport.

Improving ArriveCAN

  • ArriveCAN is mandatory for all travellers entering Canada, with limited exceptions. If it is not completed, travellers can expect added delays and may be subject to fines under the Quarantine Act.
  • The Government of Canada continues to make improvements to ArriveCAN so it is faster and easier for travellers to use.
    • Travellers arriving at Toronto Pearson, Vancouver or Montréal-Trudeau international airports can save time by using the optional Advance CBSA Declaration feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival:
    • In the coming months, the optional feature will also become available to travellers arriving at the Calgary, Edmonton, Winnipeg, Billy Bishop Toronto City, Ottawa, Québec City and Halifax international airports.
    • Early usage data from Toronto Pearson and Vancouver airports indicates that using the optional Advance CBSA Declaration cuts the amount of time a traveller spends at a kiosk by roughly one third. With the thousands of travellers arriving in Vancouver, Toronto and Montreal airports each day, the use of the optional Advance CBSA Declaration has the potential to save hours in wait time. 

Transport Canada is online at www.tc.gc.ca

The Government of Canada and industry partners continue to take action and make progress on reducing wait times at Canada’s largest airports

Transport Canada

OTTAWA, ON, Aug. 5, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued action and progress being made by the Government of Canada and industry partners to reduce traveller wait times and delays across Canadian airports.

Latest data

Passenger security screening wait times 

  • From August 1-3, 86 percent of passengers were screened within 15 minutes by the Canadian Air Transport Security Authority (CATSA), an improvement from 84 percent the previous week (July 25-31).
    • Toronto Pearson International Airport: 86 percent for August 1-3.
    • Vancouver International Airport: 84 percent for August 1-3.
    • Montréal-Trudeau International Airport: 89 percent for August 1-3.
    • Calgary International Airport: 87 percent for August 1-3. 

Passenger travel volumes 

Arrivals at all Canadian airports 

  • For the week of July 25-31:
    • Daily average of just over 90,000 passengers arriving transborder or overseas.
      •  This is close to 4,000 more passengers than the previous week.

Departures from all Canadian airports 

  • For the week of July 25-31:
    • Daily average of more than 165,000 passengers.
      • This is approximately 13,500 more passengers than the previous week.

Holding of aircraft at Toronto Pearson International Airport 

  • The number of aircraft being held on the tarmac at Toronto Pearson International Airport has decreased dramatically since early May.
    • For the week of July 25-31, 19 aircraft were held on the tarmac as compared to the peak of 373 the week of May 23- 29, 2022.

 Government and industry actions

The Government of Canada and air industry partners continue to take action to increase resources and streamline processes across the air system to ease airport congestion and help keep travellers moving, including:

Collaborating with air industry partners

  • Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration and continued action that will help reduce delays and keep travellers moving.
    • This week, the Minister met with United States Secretary of Homeland Security Alejandro Mayorkas to discuss actions surrounding airport delays, including the path forward to reduce wait times at preclearance locations across Canada for US departures and the necessity to reopen NEXUS and FAST enrollment centers and urgently process the backlog of applications.
    • Minister Alghabra also met this week with the leadership of the Greater Toronto Airports Authority, Air Canada and WestJet to discuss the recovery of the air sector and the solutions they are implementing to reduce wait times for their travellers, and actions taken to continue to reduce the numbers of delayed or cancelled flights, and reduce the number of mishandled baggage.
    • The Minister has met with the leadership of more than 10 airports across the country in the last few weeks, including Toronto Pearson, Vancouver, Edmonton, and Winnipeg. These important meetings will continue going forward.
  • Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA), the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions and address congestion issues affecting travel.

Increasing staffing for security screening and customs processing

  • Since April, more than 1,600 CATSA screening officers have been hired across Canada.
  • The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue, including at Montréal-Trudeau International Airport and Calgary International Airport.
  • CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

  • The Greater Toronto Airports Authority and the CBSA added 10 new eGates and 30 more primary inspection kiosks at Toronto Pearson International Airport over the last week of July.
  • The CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies and ensure a smoother and more efficient flow of passengers at airports.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

  • The Canadian Transportation Agency developed an information resource to help passengers who are experiencing issues during their travel.
  • This guide answers many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.
  • We also expect airlines to increase communication with passengers in advance when their flights are delayed or cancelled.

Improving ArriveCAN

  • ArriveCAN is mandatory for all travellers entering Canada, with limited exceptions. If it is not completed, travellers can expect added delays and may be subject to fines under the Quarantine Act.
  • The Government of Canada continues to make improvements to ArriveCAN so it is faster and easier for travellers to use.
    • Travellers arriving at Toronto Pearson, Vancouver or Montréal-Trudeau international airports can save time by using the optional Advance CBSA Declaration feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival:
    • In the coming months, the optional feature will also become available to travellers arriving at the Calgary, Edmonton, Winnipeg, Billy Bishop Toronto City, Ottawa, Québec City and Halifax international airports.
    • Early usage data from Toronto Pearson and Vancouver airports indicates that using the optional Advance CBSA Declaration cuts the amount of time a traveller spends at a kiosk by roughly one third. With the thousands of travellers arriving in Vancouver, Toronto and Montreal airports each day, the use of the optional Advance CBSA Declaration has the potential to save hours in wait time.

Transport Canada is online at www.tc.gc.ca

The Government of Canada and industry continue taking action to address wait times and congestion at Canadian airports

Transport Canada

OTTAWA, ON, Aug. 3, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued progress being made by the Government of Canada and industry partners to reduce traveller wait times and congestion at Canadian airports.

Collaborating with air industry partners

Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration and continued action that will help reduce delays and keep travellers moving.

  • This week, the Minister met with the leadership of the Greater Toronto Airports Authority and WestJet to discuss the recovery of the air sector and the solutions they are implementing to reduce wait times for their travellers.
  • The Minister had similar meetings last week with senior officials from the J.A. Douglas McCurdy Sydney Airport and Porter Airlines.
  • The Minister has met with the leadership of more than 10 airports across the country in the last few weeks, including Toronto Pearson, Vancouver, Edmonton, and Winnipeg, and similar meetings are to follow in the coming days.

Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA), the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions and address congestion issues affecting travel.

Increasing staffing for security screening and customs processing

Since April, more than 1,600 CATSA screening officers have been hired across Canada.

The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue.

CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

The Greater Toronto Airports Authority and the CBSA added 10 new eGates and 30 more primary inspection kiosks at Toronto Pearson International Airport over the last week of July. The CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies and ensure a smooth and efficient flow of passengers at airports.  

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

The Canadian Transportation Agency developed an information resource to help passengers who are experiencing issues during their travel. This guide answers many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.

We also expect airlines to increase communication with passengers in advance when their flights are delayed or cancelled.

Improving ArriveCAN

The Government of Canada continues to make improvements to ArriveCAN so it is faster and easier for travellers to use.

Travellers arriving at the following airports can save time by using the optional Advance CBSA Declaration feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival:

  • Toronto Pearson International Airport
  • Vancouver International Airport
  • Montréal-Trudeau International Airport

In the coming months, the optional feature will also become available to travellers arriving at the Calgary, Edmonton, Winnipeg, Billy Bishop Toronto City, Ottawa, Québec City and Halifax international airports.

Early usage data from Toronto Pearson and Vancouver airports indicates that using the optional Advance CBSA Declaration cuts the amount of time a traveller spends at a kiosk by roughly one third. With the thousands of travellers arriving in Vancouver, Toronto and Montreal airports each day, the use of the optional Advance CBSA Declaration has the potential to save hours in wait time. 

Transport Canada is online at www.tc.gc.ca

The Government of Canada and industry continue efforts to reduce wait times and congestion at Canadian airports

Transport Canada

OTTAWA, ON, July 29, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on progress being made by the Government of Canada and industry partners to reduce traveller wait times at Canadian airports.

Latest data

Passenger security screening wait times 

  • From July 25-28, 86 percent of passengers were screened within 15 minutes by the Canadian Air Transport Security Authority (CATSA). It improved from 81 percent the previous week of July 18-24.
    • Toronto Pearson International Airport: 85 percent for July 25-28.
    • Vancouver International Airport: 88 percent for July 25-28.
    • Montréal-Trudeau International Airport: 82 percent for July 25-28.
    • Calgary International Airport: 86 percent for July 25-28. 

Passenger travel volumes 

Arrivals

  • For the week of July 18-24:
    • Total number of air passenger arrivals (transborder and international): close to 631,000.
    • Daily average of a bit more than 90,000 passengers.
      • This is close to 11,000 higher than the previous week and represents more than 77 percent of the level for the same week in 2019.

Departures

  • For the week of July 18-24:
    • Total number of air passenger departures: close to 1,144,000
    • Daily average of more than 163,000 passengers.
      • This is close to 4,300 more passengers than the previous week and represents almost 83 percent of the level for the same week in 2019.  

Metering (holding) of aircraft at Toronto Pearson International Airport 

  • The number of aircraft being held on the tarmac at Toronto Pearson International Airport has decreased significantly since early May.
    • For the week of July 18-24, 30 aircraft were held on the tarmac as compared to the peak of 373 the week of May 23- 29, 2022.
    • This decrease shows the significant progress that has been made to address bottlenecks and to streamline passenger flows at Canada’s largest airport, by adding more Canada Border Services Agency (CBSA) officers and more kiosks and eGates in the CBSA customs hall.

Flight cancellations and delays

  • The performance at Canada’s four largest airports in relation to flight cancellations and delays has improved over recent weeks, apart from Montréal-Trudeau International Airport where the situation remains stable. However, the proportions of delays and cancellations are still higher, compared to 2019.

Collaborating with air industry partners

  • Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration that will help reduce delays and keep travellers moving. This week, the Minister met with the leadership of the J.A. Douglas McCurdy Sydney Airport and Porter Airlines to discuss the recovery of the sector. The Minister also had similar meetings last week with senior officials from the Edmonton, Vancouver, Kamloops and Prince George airports.
  • Transport Canada continues to meet regularly with airports and airlines alongside CATSA, the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions to address bottlenecks affecting travel.

Increasing staffing for security screening and customs processing

  • Since April, more than 1,600 CATSA screening officers have been hired across Canada.
    • The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue.
  • CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

  • The Greater Toronto Airports Authority and CBSA are adding 10 new eGates and 30 more primary inspection kiosks at Toronto Pearson International Airport by the end of this week. CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

  • The Canadian Transportation Agency developed an information resource to help passengers who are experiencing issues during their travel. This guide provides answers to many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.
  • We also expect airlines to increase communication with passengers in advance when their flights are delayed or cancelled.

Improving ArriveCAN

  • Travellers arriving at the following airports can save time by choosing to use the optional Advance CBSA Declaration feature, in ArriveCAN, to submit their customs and immigration declaration in advance of arrival:
    • Toronto Pearson International Airport
    • Vancouver International Airport
    • Montréal-Trudeau International Airport – Newly added since July 28
  • This feature will also be expanded to other international airports in the coming months.
  • Early usage data shows that it is 30 percent faster at the kiosk when travellers use ArriveCAN to declare in advance – shaving approximately 40 seconds off a 2-minute transaction. With the thousands of travellers arriving in Canada through the airports each day, the use of the Advance CBSA Declaration option in ArriveCAN has the potential of saving hours of processing time.

Transport Canada is online at www.tc.gc.ca.

The Government of Canada and industry continue efforts to reduce traveller wait times and congestion at Canadian airports

Transport Canada

OTTAWA, ON, July 27, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on progress being made by the Government of Canada and industry partners to reduce traveller wait times and congestion at Canadian airports.

The Government of Canada and air industry partners continue to make efforts to increase resources and streamline processes across the air system to ease airport congestion and help keep travellers moving, including:

Collaborating with air industry partners

Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration that will help reduce delays and keep travellers moving. This week, the Minister met with the leadership of the J.A. Douglas McCurdy Sydney Airport to discuss the recovery of the sector. The Minister also had similar meetings last week with senior officials from the Edmonton, Vancouver, Kamloops and Prince George airports.

Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA), the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions to address bottlenecks affecting travel.

Increasing staffing for security screening and customs processing

Since April, more than 1,600 CATSA screening officers have been hired across Canada. The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue.

CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

The Greater Toronto Airports Authority and the CBSA are adding 10 new eGates and 30 more primary inspection kiosks at Toronto Pearson International Airport by the end of this week. CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies.  

Improving ArriveCAN

Travellers arriving at Toronto Pearson International Airport or Vancouver International Airport, and later this month at Montréal-Trudeau International Airport, can save time by using the Advance CBSA Declaration optional feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival. This feature will also be expanded to other international airports in the coming months.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

The Canadian Transportation Agency developed an information resource to help passengers who are experiencing issues during their travel. This guide provides answers to many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.

Transport Canada is online at www.tc.gc.ca.

The Government of Canada and industry continue to make progress on reducing wait times and delays for air travellers

Transport Canada

OTTAWA, ON, July 22, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on progress being made by the Government of Canada and industry partners to reduce traveller wait times at Canadian airports.

Latest data

Passenger security screening wait times

  • During the week of July 11-17, 2022, 81 percent of passengers were screened by the Canadian Air Transport Security Authority (CATSA) within fifteen minutes at Canada’s airports, as passenger volumes continue to increase. The trend continued for the additional four days in the reporting period (July 18 – 21), with 81 percent of passengers being screened within 15 minutes.
    • Toronto Pearson International Airport’s wait times increased for the week of July 11-17 with 78 percent of passengers screened within 15 minutes but showed slight signs of improvement from July 18-21 at 82 percent.
    • Vancouver International Airport showed a slight increase for July 11-17, with 78 percent of passengers screened within 15 minutes with slight signs of improvement from July 18-21 at 81 percent.
    • Montréal-Trudeau International Airport showed improvement for the week of July 11-17, with 78 percent of passengers screened within 15 minutes; however, this declined for the July 18-21 period to 68 percent.
    • Calgary International Airport showed an increase in wait times with 78 percent of passengers screened within 15 minutes for the week of July 11-17, with improvements on this week to date at 81 percent.
  • A small number of passengers – less than 2 percent across all airports – waited more than 45 minutes to be security screened for the week of July 11-17, 2022.

Passenger travel volumes

Arrivals

  • For the week of July 11-17, the total number of air passenger arrivals (transborder and international) was 619,971, with a daily average of 88,567 passengers. This is 17,526 higher than the previous week and represents about 76.4 percent of the level for the same week in 2019.

Departures

  • For the week of July 11-17, the total number of air passenger departures was 1,148,194, with a daily average of 164,028 passengers. This is 7,410 higher than the previous week and represents about 82.7 percent of the level for the same week in 2019.

Metering (holding) of aircraft at Toronto Pearson International Airport

  • The number of aircraft being held on the tarmac at Toronto Pearson International Airport has decreased significantly since early May. For the week of July 11-17, 58 aircraft were held on the tarmac as compared to the peak of 373 the week of May 23- 29, 2022. This decrease shows the significant progress that has been made to date to address bottlenecks and to streamline passenger flows at Canada’s largest airport, by adding more Canada Border Services Agency (CBSA) officers and more kiosks and eGates in the CBSA hall at Terminal 1.

The Government of Canada and air industry partners continue to take significant action to increase resources and streamline processes to reduce wait times and help keep travellers moving, including:

Collaborating with air industry partners

  • Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration that will help reduce delays and keep travellers moving. On July 21, the Minister met with the leadership of the Edmonton International Airport to discuss the solutions they are implementing to mitigate congestion and wait times for their travellers. The Minister also had similar meetings earlier this week with officials from the Vancouver, Kamloops and Prince George airports in British Columbia.
  • Transport Canada continues to meet regularly with airports and airlines alongside CATSA, the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions to address bottlenecks affecting travel.

Moving random mandatory testing out of airports

  • As of July 19, 2022, mandatory random testing resumed for those who qualify as fully vaccinated travellers at Toronto Pearson, Vancouver, Calgary, and Montréal-Trudeau airports. All testing for air travellers arriving in Canada, for both those who qualify as fully vaccinated and partially or unvaccinated people, is now being completed outside of airports. Mandatory random testing is not taking place at airports.
  • All air travellers required to undergo on-arrival testing will receive an email within 15 minutes of completing their CBSA primary processing. The email contains information to help them arrange for their test with a testing provider in their region.
  • Resuming mandatory random testing outside of airports allows the Government of Canada to maintain its ability to quickly respond to new variants of concern, or changes to the epidemiological situation, while helping alleviate congestion issues in airports.

Increasing staffing for security screening and customs processing

  • Since April, more than 1,500 CATSA screening officers have been hired across Canada. The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue.
  • CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

  • The Greater Toronto Airports Authority and the Canada Border Services Agency (CBSA) are adding more kiosks and eGates in the CBSA hall at Toronto Pearson International Airport, Terminal 1. In addition, CBSA continues to monitor and prepare for peak arrival times to maximize efficiencies.

Improving ArriveCAN

  • Travellers arriving at Toronto Pearson International Airport or Vancouver International Airport, and later this month at Montréal-Trudeau International Airport, can save time by using the Advance CBSA Declaration optional feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival.
  • Frequent travellers are also encouraged to take advantage of the “saved traveller” feature in ArriveCAN. It allows a user to save travel documents and proof of vaccination information to reuse on future trips.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

  • A new information resource has been developed by the Canadian Transportation Agency to help passengers who are experiencing issues during their travel. This guide provides answers to many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled, or in the event their baggage is lost, damaged or delayed.

Transport Canada is online at www.tc.gc.ca

The Government of Canada and industry continue taking action to reduce congestion and delays at Canada’s largest airports

Transport Canada

OTTAWA, ON, July 20, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on progress being made by the Government of Canada and industry partners to reduce traveller wait times at Canadian airports.

The Government of Canada and air industry partners continue to take significant action to increase resources and streamline processes to ease airport congestion and help keep travellers moving, including:

Moving random mandatory testing out of airports

As of July 19, 2022, mandatory random testing resumed for those who qualify as fully vaccinated travellers at Toronto Pearson, Vancouver, Calgary, and Montréal-Trudeau airports. All testing for air travellers arriving in Canada, for both those who qualify as fully vaccinated and partially or unvaccinated people, is now being completed outside of airports. Mandatory random testing is not taking place at airports.

Travellers arriving in Canada selected for random testing will receive an email within 15 minutes of completing their customs declaration and will complete their test either via an in-person appointment at select testing provider locations and pharmacies, or a virtual appointment for a self-swab test.

Resuming mandatory random testing outside of airports will allow the Government of Canada to maintain its ability to quickly respond to new variants of concern, or changes to the epidemiological situation, while helping alleviate congestion issues in airports.

Collaborating with air industry partners

Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration that will help reduce delays and keep travellers moving. This week, the Minister met with the leadership of Vancouver International Airport, as well as Kamloops and Prince George airports, and later this week will be meeting with Edmonton International Airport.

Transport Canada continues to meet regularly with airports and airlines alongside the Canadian Air Transport Security Authority (CATSA) the Public Health Agency of Canada (PHAC), the Canada Border Services Agency (CBSA), and NAV CANADA to find solutions to address bottlenecks affecting travel.

Increasing staffing for security screening and customs processing

Since April, more than 1,500 CATSA screening officers have been hired across Canada. The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels. Efforts to increase screening officer staff levels at all airports continue.

CBSA is making more border services officers available at the most congested airports, has temporarily re-hired retired officers and has hired additional student border services officers.

Streamlining customs processing at Toronto Pearson International Airport

The Greater Toronto Airports Authority and the Canada Border Services Agency (CBSA) are adding more kiosks and eGates in the CBSA hall at Toronto Pearson International Airport, Terminal 1. In addition, CBSA continues to find innovative solutions and streamline processes to make the flow of passengers smoother, easier and more efficient during peak arrival times.

Improving ArriveCAN

The Government of Canada continues to make improvements to ArriveCAN with additional features for travellers to use.

Travellers arriving at Toronto Pearson International Airport or Vancouver International Airport can save time by using the Advance CBSA Declaration optional feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival. Early usage data shows that it is 30 percent faster at the kiosk when travellers use ArriveCAN to declare in advance rather than on arrival – shaving approximately 40 seconds off a 2-minute transaction. This feature will be expanded to other airports in the coming months, including Montréal-Trudeau International Airport later this month.

Frequent travellers are also encouraged to take advantage of the “saved traveller” feature in ArriveCAN. It allows a user to save travel documents and proof of vaccination information to reuse on future trips.

As of June 28, travellers are receiving a digital handout explaining their entry and post-border requirements based on their ArriveCAN submission so they have easy and quick access to the latest health and travel measures information.

Information resource for passengers experiencing flight delays, cancellations and lost or delayed baggage

The Canadian Transportation Agency has developed a new information resource to help passengers who are experiencing issues during their travel. This guide provides answers to many frequently asked travel questions and advises passengers of their rights under the Air Passenger Protection Regulations should their flights be delayed or cancelled or in the event their baggage is lost, damaged or delayed.

Transport Canada is online at www.tc.gc.ca

Transport Canada is responsible for transportation policies and programs. It ensures that air, marine, road and rail transportation are safe, secure, efficient and environmentally responsible. 

Transport Canada reports to Parliament and Canadians through the minister of Transportation, Infrastructure and Communities. It works with its portfolio partners, other government departments and jurisdictions, and industry to ensure that all parts of Canada’s transportation system work well. Transport Canada employs 4,700 people at its headquarters and in five regional offices across the country.

Government of Canada makes important investments at Prince George Airport

Transport Canada

PRINCE GEORGE, BC, July 20, 2022 /CNW/ – Canadians rely on safe and well-maintained local and regional airports to keep their communities connected. These airports also support essential air services including air ambulance services, search and rescue, forest fire response, and delivering essential goods to communities. As Canada works towards recovery from the COVID-19 pandemic, investments in our airports continue to be crucial to maintain the safety and security of our transportation sector.

The Minister of Transport, the Honourable Omar Alghabra, today announced that the Government of Canada is investing more than $1.7 million in the Prince George Airport through Transport Canada’s Airport Relief Fund to help it maintain important airport operations and essential air services for residents and workers in Prince George and surrounding communities.

The Prince George Airport also received over $1.4 million from Transport Canada’s Airports Capital Assistance Program for the purchase of a 4×4 snowplow truck and a wet/dry material spreader. This equipment will help the airport maintain safe operations for aircraft, passengers, crews and airport workers by keeping runways and taxiways clear of snow and ice. The funding will also support the expansion of a shelter to house and protect the airport’s aircraft rescue and firefighting vehicle from the elements, ensuring it is ready for immediate use in case of an emergency.

These investments are in addition to the over $1.4 million in Airports Capital Assistance Program funding provided to the airport in May 2021 for the purchase of an aircraft rescue firefighting vehicle and a runway ice sweeper.

Quotes

“As we move forward with the safe and gradual return of air travel, it is our government’s priority to ensure a vibrant and competitive Canadian air sector that keeps travellers and workers safe. These critical investments will allow the Prince George Airport to have the infrastructure and tools needed to help re-invigorate the aviation industry in the communities it serves, and allow Canadians to feel safe and secure when they travel.”

The Honourable Omar Alghabra
Minister of Transport

Quick Facts

  • First introduced in the 2020 Fall Economic Statement, the Airport Relief Fund is part of a federal stimulus recovery plan designed to build a stronger, more inclusive, and more resilient economy post-COVID-19.
  • The Airport Relief Fund, launched in May 2021, provided $64.8 million in funding in 2021-2022 for targeted airports whose 2019 revenues were less than $250 million.
  • As announced in the Fall Economic Statement 2020, the Airports Capital Assistance Program received a one-time funding top-up of $186 million over two years.
  • The Fall Economic Statement 2020 also announced the temporary expansion of eligibility for the Airports Capital Assistance Program to allow National Airports System airports with less than one million annual passengers in 2019 to apply for funding under the Program in 2021-2022 and 2022-2023.
  • The eligible National Airports System airports are: Gander; Charlottetown; Saint John; Fredericton; Moncton; Thunder Bay; London; and Prince George.
  • Since the Airports Capital Assistance Program started in 1995, the Government of Canada has invested over $1.2 billion for 1,215 projects at 199 local, regional and National Airports System airports across the country. Funded projects include runway and taxiway repairs/rehabilitation, lighting enhancements, purchasing snow clearing equipment and firefighting vehicles and installing wildlife control fencing.

Associated Links

Transport Canada is online at www.tc.gc.ca

The Government of Canada is working with air industry partners to make progress in reducing wait times at Canadian airports

Transport Canada

OTTAWA, ON, July 15, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on progress being made by the Government of Canada and industry partners to reduce wait times and congestion at Canadian airports.

Minister Alghabra continues to meet with senior leadership at airports and airlines of all sizes across the country to ensure ongoing collaboration that will help reduce delays and keep travellers moving. This week alone, Minister Alghabra met with the leadership of London, Windsor, and Winnipeg airports.

Latest data

  • During the week of July 7-13, Canada’s airports continued to see about 80 percent of passengers screened by CATSA within 15 minutes, despite higher passenger numbers.
  • Calgary International Airport and Toronto Pearson International Airport maintained gains made since the beginning of May, with 85 percent and close to 80 percent of passengers screened within 15 minutes, respectively.
  • At Vancouver International Airport and Montreal Trudeau International Airport, about 75 percent and 68 percent of passengers were screened within 15 minutes, respectively.
  • Only a small number of passengers – less than 2 percent across all airports – are waiting more than 45 minutes to be screened.

Latest highlights

  • The number of screening officers at Toronto Pearson International Airport and Vancouver International Airport are now over 100 percent of summer target levels, and efforts to increase screening staff levels at all airports continue.
  • The Canadian Transportation Agency has developed a new information resource to help passengers who are experiencing flight cancellations, delays or lost luggage issues during their travel.
  • Travellers arriving at Toronto Pearson International Airport or Vancouver International Airport can now save time by using the CBSA Declaration optional feature in ArriveCAN to submit their customs and immigration declaration in advance of arrival. This feature will be expanded to other airports in the future, including Montreal-Trudeau International Airport this summer.
  • On July 19, 2022, mandatory random testing will resume, offsite, for fully-vaccinated travellers arriving by air to the four largest airports across the country – Vancouver, Calgary, Toronto and Montreal.There will be no testing conducted inside airports. The transition of MRT outside of airports will support testing for travellers arriving by air in order to monitor and quickly respond to new variants of concern, or changes to the epidemiological situation, without disrupting the flow of passengers through airports.

The Government of Canada and air industry partners continue to add significant resources and streamline processes to ease congestion and help keep travellers moving, including:

Increased staffing

Canadian Air Transport Security Authority (CATSA) staff

CATSA has now hired more screening officers at Toronto Pearson International Airport and Vancouver International Airport than the targeted requirements for this summer based on projected traffic. CATSA continues its efforts to increase screening staff levels at all airports.

Canada Border Services Agency (CBSA):

  • CBSA is making more officers available, has temporarily re-hired retired officers, and has hired additional Student Border Services Officers.
  • The Greater Toronto Airports Authority is working with CBSA to add more kiosks and eGates at Toronto Pearson International Airport customs hall areas.

New  services

New task force on Services to Canadians

  • On June 25, 2022, Prime Minister Trudeau announced the creation of a new task force focused on improving passport and immigration application processing, and monitoring the situation at Canadian airports.

New resource for passengers

  • The Canadian Transportation Agency’s new information resource helps passengers dealing with flight cancellations, delays or lost luggage.

Streamlined services

ArriveCAN improvements

  • The Government of Canada continues to make improvements to ArriveCAN with additional features for travellers to use.
    • Travellers arriving at Toronto Pearson International Airport or Vancouver International Airport can save time by using the CBSA Declaration optional feature in ArriveCAN to submit their customs declaration in advance of arrival. This feature will be expanded to other airports in the future, including Montréal-Trudeau International Airport this summer.
      • Early usage data shows that it is 30 percent faster at the kiosk when travellers use ArriveCAN to declare in advance rather than on arrival – shaving approximately 40 seconds off a 2-minute transaction. With the thousands of travellers who go through Toronto Pearson International Airport and use the Advance CBSA Declaration option in ArriveCAN, this has the potential of saving hours of processing time each day. 
    • Frequent travellers are also encouraged to take advantage of the “saved traveller” feature in ArriveCAN. It allows a user to save travel documents and proof of vaccination information to reuse on future trips.
    • As of June 28, travellers receive a digital handout explaining their entry and post-border requirements based on their ArriveCAN submission so they have easy and quick access to the latest health and travel measures information. 

ArriveCAN compliance

  • On June 27, Transport Canada updated its Interim Order Respecting Certain Requirements for Civil Aviation Due to COVID-19 to enable the department to impose additional obligations on airlines that have repeated cases of the same flight occurring with high levels of ArriveCAN non-compliance. These additional obligations, including the need to report potential non-compliances shortly after take-off, will support the Public Health Agency of Canada’s (PHAC) continuing enforcement efforts on non-compliant travellers, particularly those who refuse to come into compliance.

Offsite Mandatory Random Testing

On June 11, the Government of Canada paused Mandatory Random Testing (MRT) for those entering Canada by air in order to transition testing for air travelers outside of the airports and streamline passenger flow. As of July 19, 2022, MRT will resume, offsite, for fully-vaccinated travellers arriving by air to the four largest airports across the country – Vancouver, Calgary, Toronto and Montreal. 

  • All testing for air travellers, for both those who qualify as fully vaccinated and partially or unvaccinated people, will be completed outside of airports, either via an in-person appointment at select testing provider locations and pharmacies, or a virtual appointment for a self-swab test. Travellers who do not qualify as fully vaccinated, unless exempt, must continue to test on Day 1 and Day 8 of their mandatory 14-day quarantine.
  • Air travellers who qualify as fully vaccinated and who are selected for mandatory random testing, as well as air travellers who do not qualify as fully vaccinated, will receive an email notification within 15 minutes of completing their customs declaration. The email will contain information to help them arrange for their test with a testing provider in their region.

Work with air industry partners

Minister Alghabra continues to meet with senior leadership of airports and air carriers of all sizes across the country

  • On Monday, July 11, Minister Alghabra met with the CEO of London International Airport to discuss how they are working to combat congestion and develop solutions for their travellers.
  • On Tuesday, July 12, Minister Alghabra met with the CEO of Windsor International Airport on what their team is doing to reduce delays and bottlenecks for travellers in their region.
  • Later that day, Minister Alghabra also visited the NAV CANADA air traffic control tower at Windsor International Airport. Last summer, NAV CANADA announced that the air traffic control tower at Windsor International Airport would be staying open. The Minister saw first-hand the importance of the tower for the airport and the community it serves, and thanked workers for their tireless efforts in maintaining safety at the airport.
  • On Wednesday, July 13 Minister Alghabra met with the CEO of Winnipeg International Airport to discuss the solutions they are implementing to mitigate congestion and wait times for their travellers.
  • On Thursday, July 14, Minister Alghabra met with the CEO of the Canadian Air Transportation Security Authority and received an update on wait times across Canadian airports, and their ongoing efforts to bolster staffing levels at Montréal-Trudeau International Airport and in other airports across the country.

We are making progress, but challenges remain. We continue to work with air industry partners to reduce congestion and delays in the travel system and update Canadians on our progress.

Transport Canada is online at www.tc.gc.ca