Category: Flair Airlines

Flair Airlines announces 2019/2020 winter schedule

Provided by Flair Airline/Globe Newswire

Edmonton, July 02, 2019 (GLOBE NEWSWIRE) —

Flair Airlines announced its 2019/2020 winter schedule with low fare service out of seven Canadian gateways; Abbotsford, Vancouver, Kelowna, Edmonton, Calgary, Winnipeg and Toronto’s Pearson International.  

Jim Scott, Flair’s CEO commented, “As Canada’s only independent low fare airline, our new winter schedule will bring more and more Canadians together right across the country. With over a million passengers flown in the last year, we are quietly building a very loyal group of ‘Flair Flyers’.”

Commencing on October 27th the new winter schedule sees a continuation of Flair’s recently introduced and highly competitive daily non-stop services from Toronto (YYZ) to both Vancouver (YVR) and Calgary (YYC). At its winter peak, Flair will operate some 146 flights per week utilizing its fleet which includes both Boeing 737-800s and 737-400s.

Flair’s 2019/2020 winter schedule from Oct. 27, 2019 – Mar. 27, 2020 features: 

From EdmontonWeekly DeparturesDays
to Kelowna4Sun, Mon, Thu, Fri
to Vancouver10Daily
to Abbotsford5Sun, Mon, Thu, Fri, Sat
to Toronto (Pearson)7Daily
   
From Toronto (Pearson)Weekly DeparturesDays
to Edmonton7Daily
to Vancouver7Daily
to Winnipeg4Sun, Mon, Thu, Fri
to Calgary7Daily
   
From CalgaryWeekly DeparturesDays
to Vancouver7Daily
to Winnipeg4Sun, Mon, Thu, Fri
to Abbotsford7Daily
to Toronto (Pearson)7Daily
   
From VancouverWeekly DeparturesDays
to Edmonton10Daily
to Calgary7Daily
to Toronto (Pearson)7Daily
   
From AbbotsfordWeekly DeparturesDays
to Edmonton5Sun, Mon, Thu, Fri, Sat
to Calgary7Daily
   
From WinnipegWeekly DeparturesDays
to Calgary4Sun, Mon, Thu, Fri
to Toronto (Pearson)4Sun, Mon, Thu, Fri
   
From KelownaWeekly DeparturesDays
to Edmonton4Sun, Mon, Thu, Fri

Note: additional frequencies will be available during the holiday season.

For more on Flair’s 2019/2020 schedule, please visit https://flyflair.com/travel-info/schedule/

Air Black Box Powers Flair Airlines’ Ancillary Revenue Strategy

Provided by Air Black Box

The company’s travel connection platform is helping Canada’s first Ultra-Low Cost Carrier quickly ramp up its booking and digital retailing capabilities

MIAMI, June 19, 2019 /CNW/ — Air Black Box, a global travel technology company founded to help airlines address the complexities of cross-selling travel product inventory, is partnering with Flair Airlines, Canada’s first independent ultra-low cost carrier, to power its booking, retailing and ancillary revenue needs.

Air Black Box is providing Flair with a comprehensive digital booking solution and access to ancillaries and new retail channels. The revenue-generating internet booking engine (IBE) enables airline customers to easily search, book, pay for, and manage flights.

Through the Air Black Box platform, Flair will be able to market and sell high-value air-related ancillaries, including baggage fees, seat upgrades, and travel insurance, in addition to ground-based ancillaries, including car rental, parking, and hotel booking.   

“It was crucial for us to find a technology partner that could develop a state-of-the-art booking and ancillary revenue solution which didn’t require complex and lengthy integrations,” said Jim Scott, president and CEO of Flair Airlines. “We needed a partner who could meet our aggressive timetable and get us up to speed quickly, keep costs low, and evolve and grow with us. Air Black Box is that partner.”

Developing New Retail Channels and Selling Opportunities
Air Black Box developed a retailing and merchandising product roadmap for Flair that goes beyond traditional ancillaries. Not only will the planned roll-out generate new revenue opportunities, the platform also enables Flair to offer customers intelligently packaged products that enhance their travel experience. Dynamic productization and pricing are also part of the roadmap as Air Black Box develops new solutions alongside Flair’s market expansion.

“Our technology allows startup airlines like Flair to scale up quickly and compete in dynamic markets,” said Ian Reyner, CEO of Air Black Box. “Since our approach is cost-effective and less complex than traditional ancillary revenue development and booking solutions, we offer the flexibility and speed to market that Flair, as Canada’s fastest growing airline, needs.”

Powering Low Cost Airlines 
Air Black Box—with its deep domain knowledge and experience working with regional low-cost airlines—also provides the technology behind the Value Alliance, the world’s first low-cost carrier alliance and Asia-Pacific’s largest. The platform helps the alliance build its collective reach and revenues – and supports customers who choose multiple carriers in a single booking or have complex flight itineraries.

Connecting Key Ancillaries
The Air Black Box platform currently connects third-party suppliers of ancillaries directly into a recalibrated booking path to drive higher conversions, while allowing Flair’s customers to choose ancillaries that are right for their trip. The booking solution was deployed in January 2019, with additional ancillary products being added as the airline expands capacity and reach across the Canadian and US markets.

“Our expertise in working with LCCs and ULCCs is key to why we are ideally positioned to partner with Flair. We’ve been able to deploy our capabilities quickly, without a lengthy integration process – a benefit Flair wouldn’t get from legacy solutions providers and that is so critical at this stage of their growth,” added Reyner.

InteliSys Aviation Announces Airline Growth Summit 2019

Provided by InteliSys Aviation Systems

Saint John, NB – 04 June 2019 – InteliSys Aviation has announced that its annual user conference, the Airline Growth Summit, will be held from October 21 to 25 in Montréal, Québec at Hotel Nelligan. The goal of the Summit is for InteliSys, its partners, and industry leaders to bring together a global network of airlines to help them grow into market leaders while shaping the future of the amelia product suite and the airline industry as a whole.

AGS 2019: Montreal, QC

“The Summit started as an InteliSys product event 18 years ago and has now grown into our keynote event – the one our attendees simply cannot wait for every year,” said Frank Kays, InteliSys Aviation CEO. “It brings together our clients, prospects, industry-leading experts, and InteliSys team members in one place where we collaborate on the future of the business, how airlines can grow, and how we can work together to drive the product vision for amelia.”

AGS 2018 - Conference Day 01

Attendees of the 2018 Airline Growth Summit working together in a group discussion.

About the Airline Growth Summit

The Summit is carefully designed to attract members of the global family of amelia airlines and beyond on the system’s capabilities, product updates, and best practices to ensure they are maximizing their PSS and CMS systems. Attendees also benefit from an unparalleled opportunity to network with other airlines and InteliSys Aviation face-to-face in order to help shape the future of the amelia product roadmap.

  • The first two days of the Summit will consist of engaging presentations, interactive workshops and panel discussions, and much more – all led by the InteliSys team and industry experts.
  • The third day of the conference will be dedicated to one-on-one consultations between airline clients and InteliSys’ product experts. During these intimate discussions, InteliSys and its clientele will have the chance to work together to develop solutions to the unique challenges of individual airlines.
  • The Summit will once again feature its annual Airline Growth Summit Awards Banquet, which recognizes the contributions InteliSys Aviation’s clients make to the communities they serve and for exemplary industry achievements.

The 2018 Summit attracted record-breaking numbers of attendees, including 19 airlines and nine partners and sponsors. Among them were representatives from Air InuitAirline ChoiceAeropostalAir Borealis, Bearskin AirlinesCalm AirCarle PublishingCHR Media GroupExchange Income Corporation (EIC)Ernest AirlinesFlair AirHahn AirKronos Airline Solutions, Iotaware, MaxamationPacific Coastal AirlinesPAL AirlinesPascan AviationPerimeter AirlinesRockwell CollinsTailwind AirTravelportVia AirVietJet AirWasaya Airways, and Wildcat Touring.

AGS 2018 - Dinner & Awards Ceremony
Attendees of the 2018 Airline Growth Summit Awards Banquet & Ceremony pose for a group photo  in Downtown Montréal’s Time Supper Club.

“There are three pillars of growth that we focus on at the Summit: the growth of the industry, the evolution of the amelia product suite so it fits the unique wants and needs of our airline clients, and the expansion of the professional networks of each attendee by bringing together some of the finest airlines, system providers, and aviation experts in the industry,” said Nikki Falavena, InteliSys Aviation Director of Marketing.

She continued, “Our company motto is ‘Never Settle’ and, in line with that, we will continue to build off the momentum of last year’s Summit. The 2019 Airline Growth Summit is shaping up to be our best event yet, and we cannot wait to host the amelia family this autumn in charming Old Montréal!” 

Learn more about AGS 2019

To learn more about the Airline Growth Summit, visit its website by clicking the link below. Visit the Airline Growth Summit Website

Federal Court orders second WestJet exec to testify in competition probe

News provided by Global News/The Canadian Press

By The Canadian Press | 29 April 2019

A Westjet Boeing 737-700 taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., on February 3, 2014.
A Westjet Boeing 737-700 taxis to a gate after arriving at Vancouver International Airport in Richmond, B.C., on February 3, 2014.CANADIAN PRESS/Darryl Dyck

The Federal Court of Canada has ordered a second senior employee at WestJet Airlines Ltd. to testify under oath, the latest development in a predatory pricing investigation into WestJet and its budget subsidiary, Swoop, by Canada’s competition watchdog.

WATCH: High Canadian airfares: WestJet CEO faults airports

The inquiry, launched by the Competition Bureau in the fall, concerns allegations the two carriers used anti-competitive practices to crowd out B.C.-based upstart Flair Airlines from at least three routes last year.

Chief Justice Paul Crampton has ordered WestJet corporate planning manager Michael Claeren to be examined by Canada’s Commissioner of Competition, citing Claeren’s former role as senior leader of revenue and pricing at Swoop. He is set to appear next month alongside WestJet vice-president John Weatherill, who the Federal Court previously ordered to come before a presiding officer to explain the airline’s tactics.

Interim competition commissioner Matthew Boswell states in court filings that WestJet’s alleged predatory pricing _ when a company offers services below break-even costs to hobble a competitor _ constitutes an abuse of its dominant position.

The accusation applies routes between Edmonton and the cities of Abbotsford, B.C., Hamilton, Ont., and Winnipeg. On the Hamilton route, Swoop advertised all-inclusive fares for as low as $69 starting last June.

Flair Airlines chief executive Jim Scott has said the strategy cost his ultra-low-cost carrier about $10 million between mid-June and mid-October, placing it in jeopardy.

WestJet has said it is compiling information in response to the probe, which has seen piles of court-ordered documents and data from the two Calgary-based carriers handed over to the Competition Bureau.

© 2019 The Canadian Press

Flair Airlines Lands Equity Investment from 777 Partners

Miami-based investment firm has acquired a 25% equity stake in ULCC Carrier

Edmonton, Alberta, April 02, 2019 (GLOBE NEWSWIRE) — Edmonton, AB, Canada, April 1, 2019 – Flair Airlines(“Flair”), Canada’s only independent ultra low-cost carrier (ULCC), announced that Miami-based investment firm 777 Partners(“777”) has acquired a 25 percent equity stake in the airline for an undisclosed sum. This commitment reflects the significant opportunity for disruption that Flair and 777 see in Canada’s duopolistic marketplace.  

“The aviation sector continues to be ripe for innovation and Flair is well-equipped to provide affordable airfare for Canada’s underserved market,” said Steve Pasko, Co-Founder and Managing Partner of 777 Partners. “Despite having a strong potential market for ULCCs, Canada lags behind the rest of the world in this space. Through this investment, we want to create a viable alternative for consumers in the region, who have faced a lack of air transportation choice until now.”

Originally founded as a charter airline in 2005, Flair transitioned into a full commercial airline operation in 2017 to create a fairer and more equitable airfare environment for all travelers. Having recently undergone a major re-brand, the organization receives its first Boeing 737-800 NG sporting the airline’s new-look livery this week.

“The financial strength of 777 Partners ensures that Flair is in a stronger position to compete and continue on our strong trajectory for domestic growth while meeting the clear demand for ULCC airline options in Canada,” said Jim Scott, CEO of Flair Airlines. “This significant investment comes at an exciting time for Flair. Building on the almost one million passengers we have carried in the last 12 months, Flair is leveraging 777’s expertise in the aviation sector to continue scaling our operations, as evidenced by plans to introduce four new airplanes to our fleet this year.”

777 Partners is an active ‘buy-and-build’ investor that manages high-growth companies within a long-term portfolio. The firm capitalizes innovative opportunities in niche, overlooked markets that will benefit from its ‘Shared Services’ model, a collaborative ecosystem between its portfolio companies that increases productivity and reduces business expenditure. The ecosystem provides efficiencies across staffing, back-office management, vendor negotiation and supplier management.

Flair Airlines is Canada’s first certified ‘Autism Aware’ Airline

Provided by Flair Airlines/Globe Newswire

Edmonton, AB, April 01, 2019 (GLOBE NEWSWIRE) — To mark World Autism Day, 2019, Flair airlines today announced that all of its flight attendants have recently completed a specialized training course in ‘autism awareness’ – a first for a Canadian airline.

Flair’s cabin-crew members successfully completed the certification course conducted by Connecticut-based Autism Double-Checked: The course is designed to prepare flight attendants to recognize and cater to the special needs of autistic guests as well as – by way of a Flight Guide available to the flyer – to help prepare the autistic guest for the air travel experience. 

In North America, Autism Spectrum Disorder (ASD) affects approximately one in 58 children. Research has shown that families with an autistic child are significantly less likely to take vacations for fear of how their child will react when confronted with the many unfamiliar and daunting challenges represented by crowded airports, airplanes and hotels.  

Flair’s Executive Chairman, David Tait commented, “This is a ‘first’ of which we are very proud.  Our crews were very excited to participate in this training and look forward to easing some of the rigors of air travel for families with autistic children.”

Flair also has plans for helping to familiarize families with the travel experience on the ground. In cooperation with Edmonton International Airport (EIA), CATSA, Autism Edmonton and Autism Double-Checked, Flair will host a trial boarding event at EIA.

Families with autistic children will be invited to experience every phase of the airport experience: checking in, clearing security, waiting at the gate, boarding, finding your seat and fastening a seat belt. The standard onboard announcements will be made followed by the deplaning and arrival process. Tait added, “These are things we all learn to tolerate when travelling, for an autistic child however they can be frighteningly intimidating. Knowing the airline understands special needs and events like these ‘flights-to-nowhere’ greatly diminishes that fear of the unknown when the family goes on a trip.”

Full details on to the mid-June ‘Autism Flights’ event will be announced shortly. 

Flair Airlines Appoints Sandy Burns as Flight Attendant Manager

Provided by Flair Airlines/Globe Newswire

Edmonton, March 26, 2019 (GLOBE NEWSWIRE) — Flair Airlines, Canada’s only independent, low-fare airline, is pleased to announce the appointment of Sandy Burns as the airline’s new Flight Attendant Manager.

Ms. Burns previously held management roles with Air Canada Jazz and WestJet Encore, and has led teams of up to 500. A safety-focused leader, Ms. Burns joins Flair Airlines with close to 30 years of Canadian aviation experience, with more than 15 years of hands-on, in-flight experience.

Flair Airlines, Canada’s only independent, low-fare airline, has appointed Sandy Burns as its Flight Attendant Manager.

“Sandy joins Flair with significant experience and a deep understanding of Canadian aviation. Our hiring strategy is simple: hire people who understand aviation and are passionate about bringing Canadians affordable air travel,” said Flair Airlines CEO, Jim Scott. “Sandy is an important addition to the Flair Airlines team and will ensure each passenger receives the onboard experience they expect.”

Ms. Burns is based at the Flair Airlines headquarters in Edmonton, Alberta, and will lead a team of more than 120 flight attendants. In her role, Ms. Burns will oversee the recruitment, retention, training and service delivery of the Flair Airlines flight attendant team as it continues to grow.

Flair Airlines suspending flights to Florida, Palm Springs: ‘Expect the unexpected’ – Global News

News provided by Global News

20 February 2019 By Karen Bartko. Online Journalist, Global News

Click here for Global New video

Some Canadians who planned to use Flair airlines to head south this spring have been left scrambling after the ultra-low-cost carrier cancelled several routes.

Flair is suspending seasonal service earlier than expected to some U.S. destinations beginning Thursday, Feb. 28, a spokesperson confirmed Wednesday.

Flair is ending flights to three places: Miami and St. Pete-Clearwater International Airport (near Tampa Bay) in Florida, and Palm Springs, California.

Flair said it will continue to fly from Winnipeg to Orlando unchanged, as well as between Las Vegas and Phoenix-Mesa in Arizona and Edmonton and Winnipeg, but with reduced frequency.

“We are in the process of contacting all affected passengers and providing them with full refunds or, for those who have already started their journey, alternative travel arrangements on other airlines,” spokesperson Iris Dias said.

The Edmonton-based airline said it entered an agreement with a third party airline to provide services to some US destinations, “to allow our people the time to train and prepare for the addition of our new aircraft type, the Boeing 737-800NG.”

Flair said that agreement was challenged by several external factors and disappointing passenger booking numbers did not deliver the results they had expected.

Analyst Marvin Ryder, a marketing professor at McMaster University in Hamilton, Ont., said these are growing pains that come with ultra-low-cost carriers — adding, as a young company, Flair is still testing to see what works and what does not.

“Expect the unexpected. Expect to suddenly hear they’re going to add routes; the next day they’re going to cut routes or they’re going to reduce the amount of service or changing the plane because they’re still experimenting.

“I just can’t state that enough: we are very much in the experimental mode.”

Another video – click here: One industry expert says to expect these ups and downs when booking with ultra low-cost carriers. Kendra Slugoski reports.

Ryder said he expects to see more of Flair testing routes and cancelling ones that don’t live up to expectation, adding the company can’t afford to keep running unprofitable flights just for the sake of keeping customers happy.

“In particular with Flair, it doesn’t have deep pockets. Swoop who’s the competitor, has WestJet — and well, WestJet’s got some pockets. They can run this trial a little longer. For Flair, if they’re not getting the pickup they need, they really got to cut their losses.”

Nikki Escaravage is learning just how much risk comes with taking advantage of a good deal. She and her two daughters were booked on a round-trip from Edmonton to Palm Springs, and left on Tuesday.

“It was a pretty good deal. I had known a few friends who had flown Flair air before and they had raved about it, so I thought I would take a chance and see if it worked for us.”

She arrived in southern California, only to be contacted by a friend who said the return flight to Edmonton next week had been cancelled. Escaravage said there was no notification on Flair’s website, and when she called was told the airline was re-structuring most of its flights to the U.S.

Escaravage said her flight was refunded but the airline didn’t offer to help with finding a new way home, so she booked with WestJet instead. She wishes Flair had done a better job of communicating.

“I’ve given you my money, I’m trying to have a nice time with my family and my flights are cancelled. You knew about it and didn’t tell me.”

“You should let your customers know.”

Ryder says the early days, or years, of a new ultra-low-cost carrier are like the “wild, wild west.”

“I always caution everyone who wants to book with a low-cost carrier: This is not the same as Air Canada, this is not the same as WestJet where you have a 50- or 60-year history of performance.”

He said many Canadians are willing to take the risk of sudden changes, if it means getting a great deal.

“We Canadians are just kind of learning what ultra-low-cost carriers are all about and here’s the good news — early indications are we like them and we are giving them our business,” Ryder said.

Flair said its Canadian flight network will be unaffected by the changes to its trans-border services.

The news comes one week after Flair unveiled a big re-branding, which includes green-and-black paint jobs on their planes and a new logo – with a lowercase “f” – as well as new crew uniforms and a new website.

The airline said the re-brand would “set the course for the airline’s next stages of growth.”

Flair said since it announced it was moving its headquarters to Edmonton last summer, it has increased its workforce by some 20 per cent to over 300 people, relocated to four floors of the office tower at Edmonton International Airport, introduced new international routes and welcomed the first Boeing 737-800 aircraft into its fleet.

It said four more are planned to arrive by the end of 2019.

© 2019 Global News, a division of Corus Entertainment Inc.

Flair Airlines cancels some U.S. bound routes – CTV News

News provided by CTV Newswith a hint from P.H – Thanks

Jon Hendricks reports on what routes Flair Air nixed between Winnipeg and the U.S. and the impact on travellers.

CTVNews.ca Staff, with a report form CTV Winnipeg’s Jon Hendricks 
Published Wednesday, February 20, 2019 8:25PM EST 
Last Updated Wednesday, February 20, 2019 8:32PM EST

Click here to view CTV News video

Canadian travelers looking to head to south over Spring Break may be in trouble if they booked through Flair Airlines.

Several travellers have told CTV Winnipeg that they have received emails from the airline this week telling them that their flights have been cancelled.

“Flair can confirm that we are suspending seasonal service to some US destinations beginning February 28th,” a spokesperson said in a statement to CTV Winnipeg.

“We are in the process of contacting all affected passengers and providing them with full refunds or, for those who have already started their journey, alternative travel arrangements on other airlines.”

Flair has only suspended service between Winnipeg and Miami, and St. Petersburg-Clearwater. Scheduled flights to Orlando, Las Vegas, and Phoenix-Mesa remain unchanged.

Travel Consultant Iris Jamieson recommends that anyone affected by the cancellations should rebook with another airline as soon as possible to keep their travel plans from being disrupted.

“Christmas and Spring break are two of the most heavy traffic periods during the year,” Jamieson said.

Flair says their Canadian flight network will not be affected by the changes.


flair’s Big Reveal includes Plans for Future Growth

Provided by Flair Airlines/Globe Newswire

Top to bottom and nose to tail; flair undergoes redesign

Edmonton, AB, Feb. 13, 2019 (GLOBE NEWSWIRE) — For Immediate Release, February 13, 2019

flair airlines, Canada’s only independently owned ultra low fare carrier today announced a major rebranding to reflect the company’s vision of the future. 

David Tait, flair’s Executive Chairman, stated, “For too long Canadians have had virtually no competitive choice between the cozy duopoly of full service airlines. But our fares are as much about competing with the great Canadian couch as with the ‘big two’ and the new look we are about to introduce will make us even harder to ignore.”

Effective today, flair’s, quite literally, top to bottom redesign includes a new website and URL, flyflair.com, a new logo that will define its brand, bold colour that will harness visitors’ attention, new crew uniforms and of course an eye catching new aircraft livery (aka ‘paint job’). 

The re-brand will set the course for the airline’s next stages of growth: Since last summer when it announced Edmonton as its new headquarters, flair has increased its workforce by some 20 per cent to over 300, relocated to four floors of office tower at Edmonton International Airport, introduced new international routes and welcomed the first Boeing 737-800 aircraft into its fleet – four more are planned to arrive by the end of 2019.

Charles McKee, flair’s Chief Commercial Officer, commented “The bright modern design is reflective of the positive spirit we want travellers to experience and makes a solid statement that Flair is on a mission to make travel more accessible, more affordable and more desirable while allowing us to add little humour along the way.” 

Key Highlights of flair’s Re-Brand:
– New Flight Attendant uniforms, with special accents created by up-and-coming Canadian designers CarryCorp (set to be released in April 2019).
– An entirely new aircraft livery, with the first Boeing 737-800 due to enter service in March 2019.
– Airport signage, inflight menus, website and more, to be released Feb.13, 2019

About flair airlines For over a decade flair operated as a charter carrier before transitioning to scheduled service in 2017. To consistently offer affordable air travel to Canadians – with a fleet that now includes Boeing 737-800 – flair is focused on key airports, with its main transfer hub in Edmonton and a network that supports seasonal demand. flair services seven coast-to-coast Canadian gateways, and six US cities. flair operates over 200 flights per week.