Category: Hamilton YHM

Puerto Vallarta Welcomes New Service by Swoop this Winter

Provided by Puerto Vallarta Tourism Board/ENroute Communications

Confirming Third New Route in 2 Months; Is voted a top destination to visit in 2019 by – click here for the article

Javier Aranda, Director of the Puerto Vallarta Tourism Board (Middle) celebrates the arrival of Swoop’s flight at the Puerto Vallarta International Airport. He is joined by Steven Greenway, President of Swoop; Marc Murphy, Managing Director of the Riviera Nayarit CVB; Susana Rodriguez, Director of Tourism of the Coast for the State of Jalisco; Saul Salabria, Director of the Puerto Vallarta International Airport and members of Puerto Vallarta’s Mariachi. 

January 8, 2019, Puerto Vallarta – Canadians in Hamilton and Abbotsford will have an easier way to reach Puerto Vallarta this winter as Swoop, Canada’s leading ultra-low-cost airline, has announced service into Puerto Vallarta’s International Airport (PVR) with the addition of two new routes.  British Columbia’s Abbotsford International Airport (YXX) will enjoy twice weekly service beginning January 12, 2019 and Ontario’s John C. Munro Hamilton International Airport (YHM) saw its first flight depart today. and will have service twice weekly.

“Puerto Vallarta welcomes Swoop’s new routes from Hamilton and Abbotsford. Canadians make up one of our top visitors because of our city’s sunny beaches,” said Javier Aranda, Director of the Puerto Vallarta Tourism Board. “We invite them to also tray one of our over 300 restaurants, take a day trip to the evergreens in our Sierra Madre mountains or raise their adrenaline on the waters of the Bay of Banderas.”

“Puerto Vallarta is a brand-new route for Hamilton International and a very popular destination for Canadians,” said Steven Greenway, President of Swoop. “Combining Swoop’s ultra-low fare with the favorable exchange between the dollar and peso makes the value proposition of exploring Mexico enticing for families and budget travellers’ vacationers looking to escape the cold winter weather when services begin in January.”

Puerto Vallarta welcomed its first-ever Sunwing flight from Quebec City’s Jean Lesage International Airport on December 17th; marking the beginning of the tour operator’s seasonal weekly flight service to Puerto Vallarta. Flights will take place every Monday until April 15, 2019.

Puerto Vallarta is one of Canadians most popular international vacation destinations. Historically, almost 15% of Puerto Vallarta’s international visitors are Canadians. At the beginning of this year announced that in their survey of a 1,000 Canadians, Puerto Vallarta was a top recommendation for travel in 2019. 

Swoop inaugurates the first commercial flight from Hamilton to Puerto Vallarta

News provided by Swoop/CNW


CALGARY, Jan. 8, 2019 /CNW/ – Today Swoop celebrates its first of four inaugural flights to Mexico.  Flight WO660 departs John C. Munro Hamilton International Airport (YHM) at 8:00 a.m. EST and arrives at the Puerto Vallarta International Airport (PVR) at 12:28 p.m. CST.

This is the first time an airline has offered service to Puerto Vallarta from the Hamilton International Airport. Travellers can also enjoy flights from Hamilton to Cancun beginning January 14, 2019 and Abbotsford to Puerto Vallarta and Mazatlán beginning January 12, 2019 and January 20, 2019 respectively.

The Puerto Vallarta International Airport and tourism partners are welcoming the arrival of the first Swoop aircraft and its travellers with a water arch, refreshments, gift bags and a lively mariachi band.

“Not only are we celebrating Swoop’s entry into its fourth country in under six months of operation, but also a brand-new route for the Hamilton airport”, said Karen McIsaac, Senior Advisor of Communications at Swoop. “Swoop continues to write a progressive narrative in the history of Canadian air travel, benefitting the thousands of Canadians that choose to fly with us every day and influencing growth in the tourism industry.”

“Today’s inaugural flight on Swoop from Hamilton to Puerto Vallarta, Mexico is an exciting one for the Airport and our customers,” said Cathie Puckering, President & CEO, John C. Munro Hamilton International Airport. “Puerto Vallarta is a brand-new destination offered for the first time from Hamilton and is a popular destination for Canadian and U.S. customers heading south to escape the cold winter weather. Hamilton is proud to fulfil this demand and see its list of sun destinations continue to grow in 2019.”

“Puerto Vallarta’s airport has been enjoying a continual increase in flights in the past two seasons and these new flights are a sign on the continuous interest in Puerto Vallarta’s tourism offerings,” said Javier Aranda Pedrero, General Director, Puerto Vallarta Tourism Board. “Our guests will find that Puerto Vallarta can offer an exceptional warm and sunny vacation at every budget.”

Flights are now available for booking through to April 27, 2019.

Details of Swoop’s service to Mexico: 

Service BetweenService OfferedWeekly FrequencyTotal One-Way
Price From*
Hamilton and Puerto
2 x per week$139 CAD
Hamilton and CancunMonday, Friday, 
3 x per week$139 CAD
Abbotsford and Puerto 
2 x per week$159 CAD
Abbotsford and MazatlánThursday,
2 x per week$159 CAD
*Every day low fares. Lower promotional fares may be available during select travel periods.

Montego Bay welcomes Swoop’s sold-out inaugural flight from Hamilton

Provided by Swoop/CNW

Swoop celebrates its first international flight with every day low fares from $149

CALGARY, Dec. 16, 2018 /CNW/ – Today Swoop celebrates its first international flight from John C. Munro Hamilton International Airport (YHM) to Sangster International Airport (MBJ) in Montego Bay, Jamaica.

The sold-out flight departs Hamilton at 8:00 a.m. EST and arrives in Montego Bay at 12:10 p.m. EST. Travellers will be greeted upon landing in Montego Bay with a celebratory water arch, met with live entertainment and donned with local customary decorative beads.  

“Today marks yet another significant layer of Swoop’s history,” said Karen McIsaac, Senior Advisor of Communications at Swoop. “We are honored to have the support of the Canadian High Commissioner to Jamaica joining us in the celebration alongside the many dignitaries present at Sangster International Airport today. Swoop is heading the charge to make international travel more affordable than ever before.”

“I am extremely delighted to welcome Swoop Inc. on the occasion of the airline’s inaugural flight to Montego Bay, Jamaica,” said Her Excellency Laurie J. Peters, Canadian High Commissioner to Jamaica. “The introduction of Swoop’s service is another demonstration of the long-standing and extensive aviation linkages between Canada and Jamaica and a true example of the close people-to-people ties between both countries.”

“MBJ welcomes Swoop’s new service from Hamilton, Canada,” said Rafael Echevarne, CEO, MBJ Airports Limited. “We congratulate Swoop on this new service and are delighted that Montego Bay, Jamaica was chosen as the first Caribbean route. We look forward to this service and the additional passengers from Canada. Welcome to Montego Bay and Jamaica.”

“Today’s inaugural flight to Montego Bay, Jamaica marks an important milestone for Swoop as it continues to expand the growing list of destinations it serves,” said Cathie Puckering, President & CEO, John C. Munro Hamilton International Airport. “Swoop began operation in June with domestic service and has since added U.S. destinations to Florida and Las Vegas in the fall. This connection, between Hamilton and Montego Bay, is a special one as both airports are part of the Vantage Airport Group. This new service is sure to excite Canadians eager to escape the cold winter months ahead.”

Flights are available for booking through to April 27, 2019.

Details of Swoop’s service to Montego Bay, Jamaica:

Service BetweenService OfferedWeekly FrequencyTotal One-Way Price From*
Hamilton and Montego BayWednesday, Sunday2 x per week$149 CAD
*Every day low fares. Lower promotional fares may be available during select travel periods.

Swoop is the first Canadian ultra-low-cost carrier to provide sun-service from Canada to the U.S. and Caribbean. Swoop travellers out of Abbotsford and Hamilton can look forward to three new destinations in Mexico; Puerta Vallarta, Mazatlán and Cancun service begins in January 2019.

To learn more about Swoop’s destinations, schedule and ultra-low-cost model visit or connect with Swoop on FacebookTwitterInstagram.

Competition watchdog launches predatory pricing probe of WestJet

News provided by The Globe and Mail

Canada’s Competition Commissioner has launched a predatory pricing investigation of WestJet Airlines Ltd., after receiving a complaint the Calgary-based carrier and its Swoop division are undercutting competitors with below-cost fares in violation of the Competition Act.

The commissioner filed a motion in the Federal Court of Canada outlining its investigation as it sought a court order that a WestJet vice-president be required to appear before the commissioner to explain the airline’s pricing, planning and scheduling and other information relevant to the inquiry.

The competition watchdog launched its inquiry in November after meeting with representatives of Kelowna-based Flair Airlines Ltd. which alleged WestJet and its newly launched Swoop brand were offering seats on some routes at prices designed to force competitors out of the market.

Flair alleged Swoop’s “anti-competitive conduct” made it stop flying its Edmonton-to-Hamilton route, and could force it out of the Canadian market entirely.

“WestJet and Swoop are presently compiling information in answer to the bureau’s inquiry and will not be providing further comment at this time,” WestJet spokeswoman Lauren Stewart said.

The watchdog’s request for a court order complaint was first reported by Ottawa publication Blacklock’s Reporter.

According to the application made by the Department of Justice to Federal Court, Swoop allegedly priced its Edmonton-to-Abbotsford route at as little as $39, which equals 2 cents after taxes, fees and travellers security charges.

Swoop offered one-way fares to Hamilton from Edmonton for $69, including taxes and other fees, for an effective fare of $28.59. Flair said its lowest all-inclusive price for the same route in 2017 was $149. Flair left that route, and Swoop is the only airline flying it at this time, the court document says.

“Based on the commissioner’s inquiry to date, the commissioner has reason to believe that the parties have engaged in conduct that constitutes an abuse of dominant position,” the watchdog said in the court document.

On Tuesday, the Chief Justice of the Federal Court granted the commissioner’s motion and ordered WestJet vice-president John Weatherill to testify at a later date before the competition inquiry. The justice also ordered the airlines to provide all documents requested by the Competition Commissioner.

Swoop reveals core summer schedule with fares priced from $59

News provided by CNW/Swoop

Airline extends key routes in preparation for its full summer schedule release

CALGARY, Nov. 27, 2018 /CNW/ – Today Swoop released its core summer schedule with flights available for booking from April 28, 2019 through to October 26, 2019. The release extends many routes and sets the stage for the publication of the full summer schedule in the next few months, which is expected to add both frequency and new markets.

“The schedule released today confirms our commitment to serving our core airports through the summer of 2019,” said Karen McIsaac, Senior Advisor of Communications at Swoop. “Our ability to continue offering these routes substantiates our success and aids Swoop in acquiring the loyalty of our travellers in these markets.”

The schedule extends service in Swoop’s five domestic markets of Halifax, Hamilton, Winnipeg, Edmonton and Abbotsford as well as the transborder destination of Las Vegas.

Service BetweenService OfferedWeekly FrequencyTotal One-Way
Price From*
Edmonton and HamiltonDaily10 x per week$139 CAD
Edmonton and AbbotsfordDaily12 x per week$59 CAD
Edmonton and WinnipegDaily7 x per week$69 CAD
Edmonton and Las VegasDaily7 x per week$99 CAD
Hamilton and HalifaxDaily7 x per week$119 CAD
Hamilton and WinnipegDaily7 x per week$89 CAD
Hamilton and EdmontonDaily10 x per week$139 CAD
Hamilton and AbbotsfordDaily14 x per week$99 CAD
Abbotsford and EdmontonDaily12 x per week$59 CAD
Abbotsford and HamiltonDaily14 x per week$99 CAD
Winnipeg and EdmontonDaily7 x per week$69 CAD
Winnipeg and HamiltonDaily7 x per week$89 CAD
Halifax and HamiltonDaily7 x per week$119 CAD
*Every day low fares. Lower promotional fares may be available during select travel periods.

In the coming months, Swoop will finalize the remaining additions to the schedule including incorporating plans for their seventh aircraft, which is expected to be delivered in May of 2019. For now, travellers can get ahead of booking their summer travel at ultra-low-fares starting at $59 CAD all-in.

To learn more about Swoop’s destinations, schedule and ultra-low-cost model visit  or connect with Swoop on Facebook, Twitter and Instagram.  

From Hamilton to Florida: Swoop celebrates new routes

News provided by

Wednesday, November 21, 2018 Posted by Travelweek Group

HAMILTON — Swoop celebrated its three new routes to Florida out of Hamilton yesterday with an official launch party attended by media, agents and industry partners.

After receiving its final approval to operate to the U.S., the low-cost airline launched its full schedule of U.S.-bound flights on Oct. 27 following a slight delay. The new routes fly out of Hamilton, ON, Abbotsford, B.C., and Edmonton, AB to Las Vegas, Phoenix and three Florida hotspots: Fort Lauderdale, Orlando and Tampa Bay.

To help celebrate the new flights, representatives from VISIT FLORIDA, Visit Orlando, Visit Tampa Bay, Experience Kissimmee and Greater Fort Lauderdale were on hand to welcome guests and promote the destination. According to Sana Keller of Pulse Communications, which represents VISIT FLORIDA, the new flights are expected to drive more Southwestern Ontario traffic to the Sunshine State.

From Hamilton to Florida: Swoop celebrates new routes

“Canada is the top country for international visitation to Florida, which is why we’re here tonight in partnership with Swoop and our destination partners promoting Swoop’s new flights to Florida,” she tells Travelweek. “We are so excited to have these new flights, which will help promote Florida!”

Keller also added that VISIT FLORIDA is looking forward to another ‘Moments of Sunshine’ campaign, which kicks off in January 2019. The campaign will include advertising, social media, an experiential activation, public relations initiatives, a partnership with Expedia and much more.

“Be on the lookout for these ‘Moments of Sunshine’ throughout the coldest months ahead,” she said.

For more information go to and

Swoop resumes flights to U.S. after final operating approval

A Swoop Airlines Boeing 737 on display during a media event on June 19, 2018, at John C. Munro International Airport in Hamilton, Ont.


Swoop is resuming all scheduled flights to the U.S. after receiving its final operating approval.

The discount subsidiary of WestJet Airlines says flights that have been cancelled will resume starting Saturday.

The affected flights were from Hamilton, Ont., and Abbotsford, B.C., to Las Vegas and various cities in Florida. An inaugural flight from Edmonton to Mesa, Ariz., will take off Saturday as originally scheduled.

Flights between Edmonton and Las Vegas were not affected by the cancellations because Swoop temporarily leased a WestJet aircraft for that route.

WestJet celebrates 15 years in Nova Scotia

Premier Stephen McNeil visits Calgary campus

WestJet-787CALGARYOct. 26, 2018 /CNW/ – Nova Scotia Premier Stephen McNeiljoined WestJet President and CEO Ed Sims at WestJet’s Calgary campus today to celebrate 15 years of investment in the province, creating jobs, driving economic growth and furthering the region’s strategic business and tourism objectives.

“WestJet’s presence in Nova Scotia has made a significant, positive impact regionally, nationally and internationally,” said Premier McNeil. “That commitment to our province enhances trade, investment and business growth while helping attract more students, immigrants, and visitors. We congratulate the WestJet team for the past 15 years of growth and look forward to even more success in the years ahead.”

“WestJet is a significant driver of economic growth in Nova Scotia,” said Ed Sims. “We are pleased to help make Atlantic Canada the preferred choice for international commerce coming to or leaving the east coast of North America.”

WestJet by the numbers:

  • The year WestJet brought service to Nova Scotia: 2003
  • Average number of weekly flights from Halifax and Sydney (combined): 182
  • Number of non-stop destinations available from Nova Scotia: 17
  • Growth of service (flights) to and from Halifax in past five years: 160 per cent
  • Increase in the number of seats to and from Halifax in past five years: from 918,000 to 1.9 million
  • Total economic impact (direct, indirect and induced aggregate): $354 million (2016)

“WestJet has significantly increased connectivity to, from and within the province, particularly in recent years, and we are grateful for the support of Nova Scotians,” added Ed Sims. “We are the only Canadian carrier serving Vancouver and Winnipeg from Halifax, and our non-stop services from Halifax to GlasgowParis and London Gatwick have strengthened economic ties with the European Union.”

“At Halifax Stanfield, we continuously strive to advance business and economic development,” said Joyce Carter, President & CEO of HalifaxInternational Airport Authority. “WestJet has demonstrated their commitment to Nova Scotia by growing their route network, increasing air service at our airport, and championing opportunities for growth. Their introduction of service to Paris and London Gatwick this year alone are examples of that dedication. We thank them for their leadership as we work collaboratively to create prosperity for our region through flight.”

“WestJet has contributed positively to air travel to and from Cape Breton Island these last few years and both the increased access and competition has helped make air travel to and from Cape Breton much more attractive to more people, which in turn has contributed to our growing tourism sector,” said Mary Tulle, Chief Executive Officer of the Cape Breton Destination Association.

Swoop, WestJet’s ultra-low-cost carrier, also serves Nova Scotia with six flights per week between Halifax and Hamilton.

Thousands of Swoop passengers inconvenienced as airline cancels flights to U.S.


Thousands of Swoop passengers have been forced to make alternative last-minute flight plans after the WestJet Airlines discount subsidiary cancelled 16 flights in the coming days between Canada and the United States.

Flights have been cancelled between Abbotsford, B.C., and Las Vegas, and between Hamilton and Las Vegas, Orlando, Tampa and Fort Lauderdale, according to its website.

Swoop said it hasn’t received a final approval required to operate to the United States that it had anticipated having well in advance of the first flights.

It has cancelled 24 flights until Oct. 27, including eight that were to have taken place since last week.

The airline that launched service in Canada in June apologized for the inconvenience the cancellations have caused.

“We know how disruptive it is to all of our travellers when they have travel plans in place and we’re just hoping that we can help work with them to help minimize their disruption as much as possible,” said spokeswoman Karen McIsaac.

Swoop said employees are directly contacting travellers to offer rebooking on alternate airlines or full refunds plus $100 to $200 in compensation per passenger per travelling segment.

“Our focus is on doing what’s right for the travellers and all our focus and attention at this point is on minimizing the overall disruption that this has caused and therefore hoping to regain some of that confidence in our travellers,” she said in an interview.

Swoop has leased an available WestJet aircraft to operate flights between Edmonton and Las Vegas until Oct. 26.


Swoop announces service to Mexico

Airline introduces service to three Mexican cities beginning January 8, 2019.

Logo_Swoop_4CCALGARYOct. 4, 2018 /CNW/ – Today Swoop announced service to Mexico with the addition of four new routes serving the cities of Cancún, Mazatlán and Puerto Vallarta. John C. Munro Hamilton International Airport (YHM) will see twice weekly service to Puerto Vallarta International Airport (PVR) and three times weekly service to Cancún International Airport (CUN) beginning January 8, 2019 and January 14, 2019, respectively. Similarly, Abbotsford International Airport (YXX) will enjoy twice weekly service to Puerto Vallarta (PVR) and twice weekly service to Mazatlán International Airport (MZT) beginning January 12, 2019 and January 20, 2019, respectively.

Mexico continues to flourish as one of the most popular vacation destinations for Canadians,” said Steven Greenway, President of Swoop. “Combining Swoop’s ultra-low fare with the favorable exchange between the dollar and peso makes the value proposition of exploring Mexico enticing for families and budget travellers alike.”

“This announcement by Swoop is one that will excite customers in Hamilton and the surrounding regions,” said Cathie Puckering, President & CEO, John C. Munro Hamilton International Airport. “Puerto Vallarta is a brand-new route for Hamilton International and a very popular destination for Canadians. Combined with the announcement of Swoop service to Cancún, these will be great options for vacationers looking to escape the cold winter weather when services begin in January. Swoop is a great partner and its growth and success has been exciting to watch first hand.”

“Today’s announcement by Swoop to offer multiple weekly flights from YXX to Puerto Vallarta and Mazatlán is excellent news for travellers in our region,” said Mayor Braun. “The AbbotsfordInternational Airport continues to grow and our partnership with Swoop is a significant contributor to that success. YXX now serves our region with daily flights to AlbertaManitobaOntario, as well as multiple weekly flights to Nevada and now Mexico.”

“ASUR is delighted to welcome Swoop in Cancún International Airport. We are certain that the Abbotsford and Hamilton routes will be very successful. We are looking forward to having Swoop in our airport for the long run, and with operations from those origins and many more in the near future. Thank you and congratulations!”

Flights are now available for booking through to April 27, 2019.

Service Between

Service starts

Service Offered


Hamilton and Puerto Vallarta

January 8, 2019

Tue, Sat

2x weekly

Hamilton and Cancún

January 14, 2019

Mon, Fri, Sat

3x weekly

Abbotsford and Puerto Vallarta

January 12, 2019

Mon, Sat

2x weekly

Abbotsford and Mazatlán

January 20, 2019

Thu, Sun

2x weekly

To mark this announcement, Swoop will be offering a web-only seat sale as follows:

Service Between 

charges base
fare from  

Taxes, fees and

Number of
seats available
at sale price 

Total one-way
price from  

Hamilton and Puerto Vallarta 




$159 †CAD

Hamilton and Cancún 




$149 †CAD

Abbotsford and Puerto Vallarta 




$159 †CAD

Abbotsford and Mazatlán 




$179 †CAD

†Book by October 7, 2018 (11:59 p.m. MDT) for travel between January 8, 2019 and April 27, 2019. 1300 seats available. Some blackout dates and restrictions apply. For more details, please visit