It’s been awhile since many of you have flown with us (or travelled at all) and we want to start off by saying welcome back! Now that we’ve moved into Step 2 of BC’s Restart Plan we know a lot of you are making plans to reconnect with friends and family, booking long overdue vacations or travelling for business again. And we couldn’t be more excited to welcome more new and returning guests aboard again!
We have been proudly connecting BC’s coast for over 39 years by providing a safe, efficient and enjoyable travel option. We hope you will join us in taking a Health First approach with a kindness always attitude as we proceed through the next phase of the pandemic.
As a reminder, things are not “back to normal” yet so that means your Harbour Air experience may still be a little different. For example, we’re working on:
Monitoring and adjusting schedules based on demand;
Reintegrating some of our complimentary amenities;
Developing new online parcel tracking and quoting features.
And remember, a little patience and kindness goes a long way. We have an amazing team of staff who work really hard to provide an outstanding level of service. Now is the perfect time be extra nice and remind them how great they are! We’ve all missed you and we’re looking forward to seeing you in our terminals again and hearing about your summer travel plans.
As a local airline, we really appreciate the ongoing support of our passengers, customers, industry partners, and community members. Whether you’re enjoying your commute back to the office, taking a much needed getaway, exploring the city from above or shipping a parcel, thank you for choosing Harbour Air!
Ps. Need a little refresher? Click here to read our “Know Before You Go” tips!
05 May, 2021 – Harbour Air is proud to be named one of Canada’s Best Managed Companies for the 12th overall year. This also marks the company’s sixth consecutive year maintaining the prestigious status as a Platinum Club Member. The award program recognizes overall business performance and winners are amongst the best-in-class of Canadian-owned and managed companies. Harbour Air was recognized thanks to its focus on innovation, strategy, sustainability, culture and industry leadership.
“Being recognized as one of Canada’s Best Managed Companies is particularly meaningful to us this year,” said Randy Wright, Harbour Air President. “I’m really proud of the remarkable resilience and leadership our team has demonstrated amidst so many unprecedented challenges.”
Applicants are evaluated by an independent judging panel comprised of representatives from program sponsors in addition to special guest judges. 2021 Best Managed companies share commonalities that include (but are not limited to) enabling a remote workforce, making employee health a top priority, acting with an increased sense of purpose and social responsibility, and a significantly heightened focus on cash flow.
“This year’s Best Managed winners demonstrate the organizational grit required to thrive in these increasingly uncertain times,” said Kari Lockhart, Partner, Deloitte Private and Co-Leader, Canada’s Best Managed Companies program. “By putting their people first, and showing the courage to experiment and take risks, they were able to overcome some of today’s most pressing challenges. This year’s winners were able to succeed because they weren’t afraid to fail.”
2021 winners of the Canada’s Best Managed Companies award will be honoured at a virtual gala. The Best Managed virtual symposium will address leading-edge business issues that are key to the success of today’s business leaders. The Best Managed program is sponsored by Deloitte Private, CIBC, Canadian Business, Smith School of Business, and TMX Group.
The largest seaplane airline operator, the global leader in electric propulsion technology, and the renowned electric system and battery storage provider, join forces in bringing aviation to a new era: clean, CO2 free and commercially attractive through electric propulsion
VANCOUVER, British Columbia, EVERETT, Wash. and SION, Switzerland, April 20, 2021 /CNW/ — Harbour Air, North America’s largest seaplane airline; magniX the company powering the electric aviation revolution; and H55, the spin off from Solar Impulse, producing highly efficient certified battery packs, announced a partnership to certify the world’s first electric Beaver (eBeaver) commuter airplane through a supplemental type certificate (STC) program.
The companies will collaborate together with Transport Canada to certify the installation of the magniX electric propulsion unit and the H55 enhanced battery system, transforming Harbour Air’s seaplanes into an all-electric commercial fleet.
After the successful first flight of the Harbour Air eBeaver powered by magniX in December 2019 and the ongoing flight tests since then, the companies have teamed up with H55 to bring their shared vision of clean, efficient and quiet commercial aviation to life by 2022. H55 will provide its proven modular battery technology to expand the eBeaver’s balance to weight ratio and endurance. The company’s battery modules have one of the highest energy densities on the market and will provide the entire energy storage system and redundant battery monitoring at the cell level for the eBeaver.
André Borschberg, H55 Executive Chairman, commenting on the partnership, “We have been attracted by Harbour Air and magniX’s vision, pioneering spirit and commitment to make aviation clean. The collaboration will leverage our synergies and complementarities. We all understand that the path to electric aviation is complicated. But at the same time by joining forces, our combined experience will lead to quicker certification. And this in turn will offer a fast and safe way to reach the market and popularize electric aviation.”
“I believe that H55 is the leading company in aviation battery solutions,” says Greg McDougall, CEO of Harbour Air. “Having them as partners in the ePlane development means that we will be able to lead the global push for electric aviation.”
“This partnership is another step forward in our vision of making emission free, all-electric aircraft a reality,” said Roei Ganzarski, CEO of magniX. “With Harbour Air leading the way to become an all-electric airline, H55’s battery technology and magniX’s flight-proven propulsion, we are looking at an electrifying future.”
Since the first flight in 2019, the eBeaver has performed additional flight tests to measure and collect data on cruise performance and take-off thrust efficiency, electro-magnetic interference (EMI), battery management software logic, noise levels, and more. magniX, Harbour Air and H55 will work on design optimization for the electric propulsion unit (EPU), energy storage system (ESS) and related aircraft systems based on ongoing flight testing.
About Harbour Air Founded in 1982 with two small seaplanes, Harbour Air is North America’s largest seaplane airline —and the first to be fully carbon-neutral. The company’s international seaplane service, which originally began as a service for the forestry industry in B.C., is now a quintessential west coast experience. With a showcase fleet of more than 40 aircraft, Harbour Air offers up to 300 daily scheduled flights, scenic tours, adventure packages, and private flights. With extensive scheduled flight service connecting downtown Vancouver, Victoria, Seattle (WA), Nanaimo, Tofino, Whistler, Richmond (YVR South), Sechelt, Salt Spring Island, Pitt Meadows, Maple Bay and Comox. For more information, visit www.harbourair.com.
About magniX Headquartered in Everett, WA with engineering facilities in Redmond and in Australia, magniX offers revolutionary electric propulsion systems for aircraft to meet electrical generation and torque requirements for sustainable commercial aerospace and defense. Using proprietary technology, magniX offers a range of solutions for various aviation applications including fixed wing, rotorcraft, and VTOL. For more information, please visit: www.magnix.aero.
About H55 H55’s mission is to make air transport, quiet, clean and affordable. The company’s patented and certified electric propulsion and battery management technology serves client-based solutions around electric propulsion for both existing aircraft designs, future VTOL and e-Commuter concepts. The core of H55’s proprietary technology is focused on an integrated power, propulsion and battery management system which includes battery packs, connectors, motor, motor controller, pilot interface and power controls. H55’s expertise is around aviation certified modular battery storage and battery management systems, with the company’s solutions having already been demonstrated with its first customer application, the Bristell Energic. For more information, please visit www.h55.ch.
The COVID-19 pandemic has created an unprecedented set of challenges for engaged couples eager to tie the knot. Now, future newlyweds can avoid the guest list drama and skip the hassle of trying to find a suitable venue that’s under budget and actually has your preferred date available. Harbour Air’s new “Weddings on the Fly” package, launching April 1, provides a hassle-free way to navigate pandemic wedding planning with memorable in-flight ceremonies!
Harbour Air’s teamtakes care of all the logistics and, as with any private flight, the experience is completely customizable. Choose a more intimate elopement with just you and our crew on our smaller Beaver aircraft or bring your immediate household aboard for a micro-wedding on our Single Otter seaplane.
Instead of walking down the aisle, the bride and groom will share their vows onbaord while seated across the aisle from each other. Seatback pockets have been fitted with special vases to keep the bride’s bouquet secure in the event of mild turbulence. Harbour Air’s friendly mascot, Turbo The Otter, will also be on board to serve as ring bearer and witness. We’ll even connect with your hairstylist to recommend headset-friendly up-dos!
Worried about loved ones feeling left out? The crew will set up goPros on the wing of the plane and inside the cabin so your virtual guests can live stream from take off to landing. Choose the “Fly Over” upgrade and your pilot will design a flight path over the homes of your Maid of Honour, Best Man, Mother of the Bride so you can wave to them from the air!
After the flight and now that we don’t have to worry about cold feet, adventurous couples are encouraged to show their commitment to their partner by truly “taking the plunge” and jumping off the float into the water. The crew will be waiting dockside to snap a photo and greet you with monogrammed towels and a celebratory post-flight bubbly beverage!
For couples that already had to delay their big day last year, it’s finally time to say yes! Already fly Harbour Air for work? Now you can even tie the knot during your 20-minute commute. Plus, you’ll make an eco-friendly statement with your 100% carbon neutral ceremony.
For a unique and unforgettable wedding that won’t leave you feeling like you missed out, contact our Private Flight Specialists today to book your “Wedding on the Fly” package. And remember…love is always in the air, just say “I do”!
P.S. Ask about Harbour Air flights to trendy honeymoon destinations like Tofino and Whistler!
Aviation industry faces mounting pressure to get serious about climate change
Kyle Bakx · CBC News · Feb 04, 2021
Airlines remain in survival mode as governments continue to restrict air travel due to the COVID-19 pandemic. Still, with vaccine developments and deployment, those in the sector are hopeful there won’t be too much more turbulence before more planes and passengers are able to return to the sky.
Post-pandemic, one of the biggest headwinds facing the industry is finding a way to reduce the carbon emissions produced by flying thousands of jets every day. It’s not only an obstacle for the aviation sector but one of the biggest challenges for the world’s efforts to combat climate change.
There are sources of pollution that can be reduced through electrification, such as passenger vehicles, lawn mowers and many other products. But some sectors, such as manufacturing, still depend heavily on fossil fuels because they require an intense amount of energy.
The aviation sector not only needs an abundance of energy for takeoff but also in carrying a lot of weight while airborne.
“Everybody imagines aviation as one of the most difficult-to-decarbonize sectors,” Glenn Llewellyn, who is responsible for the zero-emission aircraft program at Airbus, said in an interview from Toulouse, France.
“If aviation can decarbonize and eliminate its climate impact, then there is no excuse for any industry,” he said.
Economic downturn won’t slow aviation industry’s efforts to curb emissions
Glenn Llewellyn, with Airbus, says regardless of the sector’s current condition, the sector is pushing forward with its goal of eliminating the climate impact of air travel.
Airbus wants to be the first aircraft manufacturer to bring a zero-emissions commercial aircraft to market. The company has set a 15-year timeline to achieve the goal, which highlights both the level of ambition and challenge of its target.
In recent years, many airlines have made strides to reduce the amount of pollution from each aircraft as technology has made jet engines much more efficient.
WestJet, for example, reduced its emissions intensity by close to 50 per cent from 2000 by replacing older aircraft.
Still, the number of flights around the world has increased substantially over the decades: In 1960, 100 million passengers travelled by air compared with four billion worldwide in 2017.
The industry is facing pressure, since air travel accounts for between three and five per cent of global CO2 emissions — and those emissions are escalating.
A race is now underway to tackle the environmental impact of air travel, with research and development efforts studying a variety of possible solutions.
For short flights, experts say batteries have a bright future.
In December, 2019, Vancouver-based Harbour Air Seaplanes successfully completed a three-minute flight with an electric float plane. The company paused the program because of the pandemic, but it recently announced that it will soon resume more test flights.
The obstacle with batteries is how much energy they produce compared with how much they weigh. The energy density of a lithium-ion battery can be about 250 watt-hours (Wh) per kilogram (kg), compared with jet fuel’s energy density of about 12,000 Wh per kg.
Some airlines are considering the use of hybrid technology, which would incorporate both batteries and jet fuel to reduce emissions.
Sustainable aviation fuel
Another area of focus is the production of a cleaner type of jet fuel, somewhat similar to using ethanol in gasoline for cars and trucks. The fuel would be made from a variety of materials, including oats, biomass and municipal solid waste.
One of the companies invested in this field is Chicago-based LanzaJet, which has partnered with other firms, such as Calgary-based Suncor Energy, to build a demonstration facility in the state of Georgia. The facility is expected to begin operation next year.
LanzaJet describes its process as taking carbon emissions from a steel mill or a landfill site and converting the pollution into fuels and chemicals by using bacteria.
“Large airlines are constrained in terms of what they can do. Sustainable aviation fuel is, we think, that solution — especially in the next couple decades, if not longer,” said Jimmy Samartzis, CEO of LanzaJet.
The industry as a whole set a target of reducing its emissions by 50 per cent by 2050, relative to 2005 levels. But some airlines have set more ambitious targets of their own.
“There’s a lot of work happening to figure out how to get there, so we’re seeing quite a bit of appetite for our product,” Samartzis said.
LanzaJet’s sustainable aviation fuel (SAF) will sell at a premium to traditional jet fuel, comparable to oil prices at between $80 and $100 US per barrel, although clean fuel policies help lower its cost. All of the expected production of SAF and renewable diesel from the Georgia facility is already spoken for through agreements with customers.
In Alberta, WestJet had partnered with Alberta Innovates, a government research agency, to launch a challenge to develop SAF within the province, but the program was cancelled last year after the provincial government pulled the funding.
Boeing has set a target of designing and certifying its jetliners to fly on 100 per cent sustainable fuels by 2030, since regulators currently allow a 50-50 blend of sustainable and conventional fuels.
The other major area of research is to use hydrogen fuel cells to power aircraft. The concept isn’t entirely new, since the U.S. Air Force used liquid hydrogen in its B-57 bomber in the 1950s.
This is the path Airbus is taking, and, admittedly, it’s no easy feat. Not only would hydrogen storage and fuel cell technology need to be adopted for commercial aviation, but an entire supply chain would be required at airports around the world to produce, transport and store the product. It’s complex, but it could have the biggest impact on reducing emissions and other environmental impacts from aviation, such as contrails.
“Hydrogen has the most potential to eliminate, and at least significantly reduce, those elements, as well as the CO2, if the hydrogen is made from renewable energy or a low-carbon energy source,” said Llewellyn, with Airbus.
Harvard University’s David Keith expects hydrogen and renewable energy will be important in reducing emissions from the aviation industry.
“We’ve really stuck to this project as a guiding star and flagship project for the future of Airbus,” he said.
Besides fuel cell technology, hydrogen could also be used differently to produce a type of synthetic aviation fuel.
Squamish, B.C.-based Carbon Engineering aims to produce the fuel by combining water, renewable electricity and carbon emissions captured from the atmosphere.
“You’re just finding a way to, in a sense, package up the energy you got from the solar power and put it in a compact high-energy density form that is useful for powering an airplane or something else that’s hard to electrify,” said David Keith, who founded and sits on the board of Carbon Engineering.
Keith is also a Harvard University professor of applied physics and public policy.
Even as airlines continue to navigate the turbulence of a downturn in the industry, aerospace leaders hope to soon tackle the environmental challenge.
CEO Greg McDougall says COVID-19 pushed goal to carry passengers on e-plane back a year
Chad Pawson · CBC News · Jan 24, 2021
A Vancouver seaplane company says its retro-fitted all electric airplane is set to take to the skies for more test flights this year, as it pushes forward with its plans to make commercial air travel cheaper and greener.
“There’s no wavering in our confidence and determination and interest in getting this done,” said Harbour Air CEO Greg McDougall.
Founded by McDougall in 1982, Harbour Air uses small propeller planes to fly commercial flights between the Lower Mainland, Seattle, Vancouver Island, the Gulf Islands and Whistler.
In the last few years it has turned its attention to becoming a leader in green urban mobility, which would do away with the need to burn fossil fuels for air travel.
In December 2019, McDougall flew one of Harbour Air’s planes, a more than 60-year-old DHC-2 de Havilland Beaver float plane, which had been outfitted with a Seattle-based company’s electric propulsion system, for three minutes over Richmond B.C.
Harbour Air joined with Seattle-based company MagniX in early 2019 to design the e-plane’s engine, which was powered by NASA-approved lithium-ion batteries that were also used on the International Space Station.
At the time, based on the success of that inaugural flight, McDougall had hoped to be using the plane to fly passengers on its routes, such as between downtown Vancouver and downtown Victoria, by the end of this year.
Now, that timeline has been pushed back at least one year due to the pandemic.
“It’s progressing, not as quickly as we hoped due to COVID, but we are getting back on track with the testing program,” said McDougall.
Harbour Air has to prove to Transport Canada that its e-plane is as safe as its other conventional planes to allow it to fly with passengers.
McDougall says Ottawa has approved a new permit to allow the company to continue with test flights this year, which will be used to improve the plane and all its components.
Despite the setback from the pandemic, the company stands to benefit from advances in battery technology.
It has partnered with a new company for a different battery that is lighter and provides more power than what was used a year ago.
Analysts of the sector say the success of companies like Harbour Air to fly all-electric in a commercially successful way is completely dependent upon the energy system.
“Technologically, the real challenge is to make the batteries lighter,” said Werner Antweiler, a professor of economics at UBC’s Sauder School of Business who studies the commercialization of novel technologies around mobility.
The problem with lithium batteries is they are heavy, which means the plane Harbour Air is using them on quickly meets its weight capacity even without passengers.
McDougall says battery technology is advancing quickly and he expects them to be even lighter and more powerful, as his project gets closer to flying commercially.
Antweiler says Harbour Air is in the “sweet spot” in the industry as its flights are short, meaning battery technology as it stands today makes the project viable.
“That is an ideal application because the batteries won’t get you any farther than that range,” he said about the length of flights Harbour Air does.
Getting on an all-electric jetliner to fly across Canada, he says, is decades away.
Sustainability has been a key area of focus for Harbour Air, as the company prepares to mark the one year anniversary of its ePlane flight (the world’s first flight of a fully electric commercial aircraft).
Thirty-one companies have now joined The Climate Pledge, a commitment co-founded by Amazon and Global Optimism to meet the goals of the Paris Agreement 10 years early
SEATTLE–(BUSINESS WIRE)–Dec. 9, 2020–Today, Amazon (NASDAQ: AMZN) and Global Optimism announced that 13 new signatories—Atos, Brooks, Canary Wharf Group, Coca-Cola European Partners, ERM, Groupe Seb France, Harbour Air, ITV, Microsoft, Neste, Rubicon, Unilever, and Vaude—have joined The Climate Pledge, a commitment to be net-zero carbon by 2040, a decade ahead of the Paris Agreement’s goal of 2050.
Signatories to The Climate Pledge agree to:
Measure and report greenhouse gas emissions on a regular basis;
Implement decarbonization strategies in line with the Paris Agreement through real business changes and innovations, including efficiency improvements, renewable energy, materials reductions, and other carbon emission elimination strategies;
Neutralize any remaining emissions with additional, quantifiable, real, permanent, and socially-beneficial offsets to achieve net-zero annual carbon emissions by 2040.
“Last year, Amazon and Global Optimism co-founded The Climate Pledge to encourage companies to reach the goals of the Paris Agreement ten years early. Today, we have exciting news: 13 more companies, including Unilever and Microsoft, are joining this commitment to confront climate change together and save the planet for future generations,” said Jeff Bezos, Amazon founder and CEO. “There are now 31 companies from around the world that have signed The Climate Pledge, and collectively we are sending an important signal to the market that there is significant and rapidly growing demand for technologies that can help us build a zero-carbon economy.”
Named one of Canada’s best managed companies for 11 consecutive years, Harbour Air has been calculating and offsetting the airline’s carbon footprint for over a decade. In 2007, the regional airline became the world’s first and only carbon-neutral airline. Since then, Harbour Air has offset 100% of its emissions associated with seaplane fuel use and corporate operations. Last year, Harbour Air took its commitment to sustainability one step further and on December 10, 2019, the airline successfully converted and achieved the world’s first flight of a fully electric commercial aircraft. The ePlane is now being certified and approved by the FAA and Transport Canada—a critical next step in Harbour Air’s goals to become the first fully electric commercial airline.
“Being a sustainable and responsible corporate citizen is not only embedded into our organizational values, but, I believe, is vital to our success in the community,” said Greg McDougall, Harbour Air founder and CEO. “As the world’s first and only carbon-neutral airline, we are proud of our industry leadership towards sustainability. We look forward to joining The Climate Pledge community and supporting other organizations and industry leaders such as Amazon, Global Optimism, and other signatories to reach net-zero carbon by 2040.”
“The Paris Agreement set out a unifying roadmap for all countries and all people to address the climate crisis by taking action,” said Christiana Figueres, the UN’s former climate change chief and Global Optimism founding partner. “By joining The Climate Pledge, signatories are not just making a statement of commitment to the future, they are setting a pathway to significant actions and investments that will create jobs, spur innovation, regenerate the natural environment, and help consumers to buy more sustainable products starting now.”
Daily flights now operating between Vancouver, Richmond (YVR South), Victoria, Nanaimo, Sechelt,Salt Spring Island and Maple Bay
Over the past 38 years, Harbour Air has become a vital transportation link for coastal British Columbia. During the past couple of months, we have also seen the impact our service reductions have had on the communities we support. We know that “returning to operations” is not a “return to normal.” As we move forward, we are working hard to ensure that we are providing the safe, essential travel services you’ve come to expect from Harbour Air.
The safety of our employees, their families, our passengers and our communities is of the utmost importance to us. Please rest assured, we have adopted stringent safety measures that exceed both Transport Canada and Health Canada’s recommendations. We have introduced vigilant cleaning and physical distancing protocols, suspended scheduled flights and reduced our operations across the Province. Below is an update on flights and services currently available from Harbour Air, as well as an overview of our enhanced safety measures.
Scheduled Flight Services
Daily flight schedules have resumed for many of our routes. Although the frequency of flights is still limited, we’re continuing to monitor demand and will update schedules as available.
Vancouver/Salt Spring Island
Richmond (YVR South)/Victoria
Richmond (YVR South)/Nanaimo
Vancouver/Sechelt (direct flights) – resuming June 4
The inaugural flight of the all-electric Cessna 208B Grand Caravan marks another milestone ushering in the new era of electric aviation
MOSES LAKE, Wash., May 28, 2020 /CNW/ — magniX, the company powering the electric aviation revolution, and AeroTEC, a leading independent company focused on aerospace testing, engineering and certification, today announced the successful flight of an all-electric Cessna Grand Caravan 208B. The successful flight of the eCaravan, magnified by a 750-horsepower (560 kW) magni500 propulsion system, took place at the AeroTEC Flight Test Center at the Grant County International Airport (KMWH) in Moses Lake, Washington this morning. As the world’s largest all-electric commercial aircraft, this is a significant milestone in disrupting the transportation industry and accelerating the electric aviation revolution.
“The iconic Caravan has been a workhorse of industry moving people and transporting goods on short routes for decades,” said Roei Ganzarski, CEO of magniX. “This first flight of the eCaravan is yet another step on the road to operating these middle-mile aircraft at a fraction of the cost, with zero emissions, from and to smaller airports. These electric commercial aircraft will enable the offering of flying services of people and packages in a way previously not possible.”
“I’m proud of the pioneering work performed by our engineers, technicians and flight test team,” said Lee Human, President and CEO of AeroTEC. “There’s no roadmap for testing and certifying electric aircraft – this is a new frontier and AeroTEC is on the front lines developing the processes and best practices that will pave the way for electric aviation.”
The flying of the eCaravan serves as another critical step in the certification and approval process of the magni500 propulsion system, enabling future conversions of additional aircraft to magniX’s all-electric propulsion technology.
The historic flight was captured via livestream and watched by people around the world. Following the flight, a virtual press conference was held in the Test Center’s hangar. To view images, recording of the virtual press conference and videos of the first flight of the world’s largest all-electric aircraft, please visit: https://magnix.aero/ecaravan/.
Daily flights now operating between Vancouver, Victoria, Nanaimo, Sechelt and Salt Spring Island
Over the past 38 years, Harbour Air has become a vital transportation link for coastal British Columbia. During the last few weeks, we have also seen the impact our service reductions have had on the communities we support. We know that “returning to operations” is not a “return to normal.” As we look towards the future, we are working hard to ensure that we are providing the safe, essential travel services you’ve come to expect from Harbour Air.
The safety of our employees, their families and our communities is of the utmost importance to us. Please rest assured, we have adopted stringent safety measures that exceed both Transport Canada and Health Canada’s recommendations. We have introduced vigilant cleaning and physical distancing protocols, suspended scheduled flights and reduced our operations across the Province.
Although we will continue to monitor the demand for all routes, daily flight schedules are now in effect for several routes.
These flights are currently available to book online or through our reservations team. Parcel Express shipping services are also available on all flights. For more information, contact us by email anytime or by phone from 8:00 am to 5:00 pm PST daily. Click here to view the opening hours for each terminal.
Prioritizing Passenger Safety
For the safety of our flight crew and private flight passengers, we will continue to enforce the following conditions:
All ground and flight crew will have their temperature checked upon arriving and departing at the workplace.
Passengers will be required to complete a health declaration form before travel and may have their temperature checked using a no-touch thermometer.
Passengers will be provided with gloves and masks, required to be worn for the entire flight and while in terminal.
Our front line team may deny boarding to any passenger whom they believe may be unfit to travel.
We will continue to follow the stringent cleaning and sanitation protocols in place and provide ample access to hand sanitizer in all terminals as well as pre- and post- flight.
We will offer no touch payment, having increased our tap payment limit to $250.
We have installed plastic dividers at check-in and visual markers in terminals to enforce physical distancing.
With these measures in place, please be assured that flying the coast is still, and will forever be, our passion.
We are eager to start operating all of our routes and see all of the faces that have supported us over the years, however just like every other business right now, it may be some time before we are able to do so. For that, and for the people and communities that have relied upon our service for years, we apologize and hope you understand. We will continue to diligently monitor passenger demand and communicate as soon as we can add more flights and get back to full operations.