Category: Montreal YUL

ADM awards construction management contract to Pomerleau, SNC-Lavalin and Kiewit

Provided by Aéroports de Montréal/CNW

MONTRÉAL, May 15, 2019 /CNW Telbec/ – ADM Aéroports de Montréal has awarded the construction management contract for the completion of its major cityside development program to a consortium consisting of Pomerleau, SNC-Lavalin and Construction Kiewit Cie (PSK).

Under this initial five-year contract, PSK will act as a partner and key collaborator throughout the execution of the work. The consortium’s mandate includes managing the program’s design, assessing constructability, and identifying opportunities to optimize the schedule and phasing of construction.

“By using this innovative contract model of risk-based construction management, ADM will benefit from additional significant expertise for the implementation of this program, which will definitely change the face of YUL Montréal-Trudeau International airport,” said Philippe Rainville, President and Chief Executive Officer of ADM. “We are pleased to be working with companies that have solid expertise in carrying out projects of a similar scope.”

ADM is planning to invest $2.5 billion to facilitate inter-modality and access to the airport site. The project includes the construction work and development of an underground station for the REM. It also involves the rebuilding of two major infrastructures: the multi-level parking complex and the drop-off/pick-up zones. In addition, the YUL Transit space will give users access to the airport terminal, the parking lots, the REM station, the bus terminal and various forms of public transportation.

“Whether for a long trip overseas or for a few hours of transit, airports still play a key role in a travel experience,” said Pierre Pomerleau, President and Chief Executive Officer of Pomerleau. “As part of this historic construction project, Pomerleau’s mission is to carry out work that will help raise the international profile of one of Canada’s most important showcases, YUL Montréal-Trudeau International Airport. Together with our partners, we will implement cutting-edge designs, leverage the interdisciplinary capabilities of our teams, and benefit from innovative technologies.”

“Like major international airports, YUL Montreal-Trudeau International Airport will benefit from frequent and reliable access at all times; REM and the new access network will ease transit,” said Jonathan Wilkinson, President, Infrastructure, SNC-Lavalin. “We are proud to bring our airport infrastructure expertise and experience to a project of this quality. We look forward to working collaboratively and in synergy with our partners in PSK Construction, to develop innovative solutions to enhance the customer experience and prepare the airport for the future.”

“YUL Montréal-Trudeau International Airport plays a crucial role in our economy and contributes to our quality of life,” added Jean-Pierre Gauthier, Vice President of Construction at Kiewit. “We are proud to be part of this important project that will help increase and enhance the way we welcome residents, visitors and business people.”

Growth continues at YUL in the first quarter of 2019

Provided by ADM Aéroports de Montréal/CNW

MONTRÉAL, May 9, 2019 /CNW Telbec/ – ADM Aéroports de Montréal announced its operating results for the first quarter ended March 31, 2019 during its annual public meeting. Passenger traffic at YUL Montréal-Trudeau International Airport climbed by 6.5% over with the same period last year while EBITDA increased by 36.6%.

Highlights – passengers

  • YUL continues to welcome more and more passengers, with 4.7 million passengers in the first quarter of 2019 (+6.5%).
  • All three activity sectors contributed to the growth. International traffic increased by 11.5%, the transborder (United States) sector grew by 3.6%, and the domestic sector climbed by 2.3% compared with the first quarter of 2018.
  • With an expanding number of destinations, YUL remains Canada’s most international airport as a proportion of its total passenger traffic.

Financial results at a glance: 

  • EBITDA, indicator used by management to evaluate operational performance, totalled $89.6 million for the three months ended March 31, 2019, up $24.0 million compared with 2018 (+36.6%).
  • Consolidated revenues increased by 22.3% to $178.0 million in the first quarter. This increase is mainly attributable to growth in passenger traffic, increased revenues from commercial activities, and higher AIF rates.
  • Operating expenses for the quarter were $59.2 million, an increase of $5.7 million over the corresponding quarter of 2018 (+10.7%). This variance is namely attributable to investments to maintain a high level of service for travelers as well as to implementation costs related to initiatives to enhance competitiveness.
  • Capital investments totalled $39.3 million in the first quarter of 2019 compared with $24.3 million in the same period of 2018. Investments in YUL and the YMX Aerocity of Mirabel were financed by cash flows from operating activities, including airport improvement fees.

“The growth in passenger traffic seen at the beginning of the year is an indication of what is in store for us in 2019.The summer season promises to be busy, with as much if not more traffic than last year. YUL is proud to help showcase Montréal and contribute to making it an international destination of choice while participating in its long-term prosperity,” said Philippe Rainville, President and CEO of Aéroports de Montréal.

All information about these financial results is available online.

In recent months, several initiatives have been deployed to enhance the passenger experience:

  • Austrian Airlines began service to and from Montréal-Trudeau on April 29, officially making its first flight to Vienna. The Austrian carrier will offer flights all year long, with seven flights per week during the summer season.
  • The cities of Vienna in Austria, Raleigh in the United States and Sydney in Nova Scotia are joining the new routes available from Montréal during the 2019 summer season. YUL currently offers a total of 151 destinations.
  • On April 7, Aéroports de Montréal held the 7th edition of its Premium Kids event. This day allowed about 100 children with autism spectrum disorder (ASD) or functional limitations to become familiar with the airport process so as to reduce their anxiety about flying.
  • For the first time, YUL was awarded a prestigious 4-Star rating under the Skytrax World Airport Star Rating program following an independent audit. This fourth star recognizes the major investments made in recent years to modernize the airport’s infrastructure and achieve the highest industry standards, as well as employee efforts to enhance the passenger experience day after day.

ADM is investing to foster greater harmony with its neighbours

Provided by Aéroports de Montréal/CNW

MONTRÉAL, May 9, 2019 /CNW Telbec/ – ADM Aéroports de Montréal is officially launching WebTrak, the most accurate flight data that provides information about aircraft flight paths, types and altitude, as well as noise levels recorded at various measurement stations. This initiative provides citizens with greater access to aircraft activity data at YUL, Montréal-Trudeau International Airport.

“The maintenance of a harmonious cohabitation with neighbouring communities is a priority and an integral part of ADM’s mission,” says Philippe Rainville, President and CEO of Aéroports de Montréal. “We are making every effort to strike a balance between the needs of the community for efficient air links and respect for local residents, especially through our soundscape management plan. The launch of Webtrak represents an important first step in carrying out this plan.”

Available on the Internet and through a smartphone, the system has a graphical interface that displays flight data in near real time. It locates an address on the map and facilitates submitting a complaint. This is linked to a specific air movement and directly registered in the soundscape management system.

The WebTrak system provides flight information from NAV Canada’s radar data. Citizens may view the data retroactively for a period of 30 days. For security reasons, the data is accessible only after a 10 minute delay. Similarly, information about the identity of the airline and flight number remains hidden. Government flight operations, such as military and law enforcement flights, are not displayed.

For more information, please click on the following link: https://www.admtl.com/en/adm/communities/soundscape

Air Transat introduces non-stop flights between Montreal and New Orleans (Louisiana)

Provided by Transat A.T. Inc/CNW

MONTREAL, May 9, 2019 /CNW Telbec/ – Air Transat, named the 2018 World’s Best Leisure Airline, is pleased to announce that it will add New Orleans, Louisiana, to its portfolio of fall and winter destinations. Beginning in November 2019, the airline will offer two direct flights a week from Montreal, giving travellers a chance to experience the festive atmosphere of jazz clubs or a contemplative stroll along the Bayou.

“With the steady demand for New Orleans, Air Transat is pleased to be the only airline to offer non-stop service from Montreal to this unique vacation destination, and to be enhancing its offering for next winter with this distinctive option,” says Annick Guérard, Chief Operating Officer, Transat. “Adding this new route strengthens Air Transat’s status as a Canadian leader in leisure travel while also providing greater flexibility to business travellers visiting Louisiana, who will have the option of extending their stay.”

“We are extremely pleased to welcome this first direct connection to New Orleans from Montréal,” said Philippe Rainville, President and CEO of Aéroports de Montréal. “Thanks to Air Transat, travellers will be able to discover a vibrant and culturally rich destination. Known as the birthplace of Jazz, New Orleans is definitely worth the trip! With this new link, YUL is further enhancing its air service and now offers a total of 152 direct destinations.”

“We are thrilled to have Air Transat provide this convenient direct connection between New Orleans and Montreal—two great North American cities with rich cultures and shared historical ties to France,” said Kevin Dolliole, Aviation Director for the Louis Armstrong New Orleans International Airport. “The addition of this new flight brings us to a total of 8 international destinations, which allows us to connect more and more people from around the world to everything New Orleans has to offer.”

“Tourisme Montréal is delighted with this first non-stop route between Louisiana and our metropolis, which will certainly help us reach our objective of welcoming 13.5 million tourists annually by 2022. Each year, more and more travellers visit us from the United States. This important addition opens up a promising market of people, which will certainly be open to discovering Montreal’s authenticity and creativity. I would like to congratulate Air Transat for its dynamism and its contribution, year after year, to the development of tourism in Montreal and Quebec, “said Yves Lalumière, President and CEO of Tourisme Montréal.

Air Transat will fly twice a week to New Orleans, on Thursdays and Sundays, beginning November 3, 2019. Details of Air Transat’s 2019 winter flight program will be announced shortly.  

YUL and YMX: a new image for ADM Aéroports de Montréal

Provided by Aéroports de Montréal/CNW

MONTRÉAL, May 8, 2019 /CNW Telbec/ – Today, ADM Aéroports de Montréal launches its new brand platform, a key initiative in its plan to develop, position and modernize its two airport locations. Thus, Montréal-Trudeau becomes YUL Montréal-Trudeau International Airport, and Mirabel adopts a new trademark, YMX International Aerocity of Mirabel.

Logo: YUL Montréal-Trudeau International Airport (CNW Group/Aéroports de Montréal)
Logo: YUL Montréal-Trudeau International Airport (CNW Group/Aéroports de Montréal)
Logo: YMX International Aerocity of Mirabel (CNW Group/Aéroports de Montréal)
Logo: YMX International Aerocity of Mirabel (CNW Group/Aéroports de Montréal)
YUL and YMX: a new image for ADM Aéroports de Montréal (CNW Group/Aéroports de Montréal)
YUL and YMX: a new image for ADM Aéroports de Montréal (CNW Group/Aéroports de Montréal)
YUL and YMX: a new image for ADM Aéroports de Montréal (CNW Group/Aéroports de Montréal)
YUL and YMX: a new image for ADM Aéroports de Montréal (CNW Group/Aéroports de Montréal)

This change is an integral part of the transformation the organisation has undertaken over the past few years. ADM aims to redefine Montréal-Trudeau as a credible destination-brand focused on travellers, and to revitalize the Mirabel site as a business destination of choice for international companies of the aeronautics industry. Following a rigorous process, including surveys and numerous interviews with key partners, the YUL and YMX trademarks were reimagined to better reflect the aspirations of the organisation and the distinct vocations of each site.

“The airport industry is undergoing a huge transformation. Our offering and the quality of our services are constantly evolving to better meet the growing expectations of passengers and business clients alike. Our new platform will allow us to claim a strong presence on the world stage, to be well positioned for the future, and to assert ourselves as an attractive showcase for our city”, explains ADM Aéroports de Montréal CEO, Mr. Philippe Rainville.

“Both our brands, YUL and YMX, have reached a certain maturity. At YMX, it’s 5,000 aeronautics experts working for and contributing to the economic growth of the entire region, while YUL will soon welcome over 20 million passengers per year. This new brand identity comes at a good time.”

The ADM family includes three brands, unified by a common visual thread and a shared brand strategy, yet each with their distinct personalities.

Portrait of a united family

YUL Montréal-Trudeau International Airport

  • The destination brand that fosters the passenger experience.
  • “YUL”, the IATA code for Montréal-Trudeau, becomes the symbol of a friendly, welcoming and entertaining airport experience, inspired by Montréal.

YMX International Aerocity of Mirabel

  • The brand destination that fosters the business experience.
  • Mirabel airport, IATA code “YMX”, changes its commercial designation to “Aerocity”, a lively and stimulating business community that favours dialog and collaboration between resident companies of the aeronautics industry.

ADM Aéroports de Montréal

  • The endorser brand that propels its two destination brands.
  • Maintains its airport management responsibility and, while focused on sustainability, ensures the development of the group’s know-how, as well as its operational and financial well-being.

ADM will deploy the new image progressively; brand integration into existing installations will occur gradually over time.

“World Airport Star Rating” 2019 results: YUL earns a 4th Star

Provided by Aéroports de Montréal/CNW

MONTRÉAL, April 18, 2019 /CNW Telbec/ – Montréal-Trudeau Airport (YUL) has for the first time been awarded a prestigious 4-Star rating under the Skytrax World Airport Star Rating program, joining the ranks of other major world airports. The results obtained from this ranking, considered a benchmark in the global airport industry, stem from an audit conducted last March.

This fourth star recognizes the major investments made in recent years to modernize the airport’s infrastructure and achieve the highest industry standards, as well as employee efforts to enhance the passenger experience day after day.

“In 2018, Aéroports de Montréal challenged itself to obtain a 4-Star Skytrax rating for the YUL site,” said Philippe Rainville, President and CEO of Aéroports de Montréal. “After pushing our limits and raising the bar to improve customer experience, we learned today that the challenge has been successfully met. ADM is extremely proud of the dedication and excellent work done by all employees at the airport and in the airport community.”

In the past year, many initiatives have been put in place to enhance the passenger experience and the fluidity of processes, as well as to optimize terminal maintenance. YUL now has a new team of ambassadors serving passengers, technology-based control and monitoring processes to ensure the cleanliness of facilities, self-service baggage check-in kiosks, and a fifth baggage carousel in the international zone.

The “World Airport Star Rating,” created in 2000, is recognized in the industry as a global benchmark for airport standards. Ratings range from 1 Star to the most prestigious 5-Star rating. Skytrax specializes in ranking international airline organizations and advises airlines and airports around the world on ways to improve the quality of service delivery and facility management.

About Aéroports de Montréal

Aéroports de Montréal is the airport authority for the Greater Montréal area responsible for the management, operation and development of Montréal-Trudeau International Airport and the Mirabel aeronautic and industrial park.

SOURCE Aéroports de Montréal

Airport experience for autistic children: 7th successful edition of Premium Kids at YUL

Provided by Aéroports de Montréal/CNW

MONTRÉAL, April 9, 2019 /CNW Telbec/ – There were smiles all around during the 7th edition of the Premium Kids event held at Montréal-Trudeau airport. This unique day enables children with autism spectrum disorder (ASD) or functional limitations to familiarize themselves with the airport process and reduce their anxiety about flying.

This year, nearly 300 participants were able to experience the airport journey, from arriving at the parking lot to boarding a plane and listening to in-flight security instructions.

There were smiles all around during the 7th edition of the Premium Kids event held at Montréal-Trudeau airport. (CNW Group/Aéroports de Montréal)
There were smiles all around during the 7th edition of the Premium Kids event held at Montréal-Trudeau airport. (CNW Group/Aéroports de Montréal)

The event is organized by Aéroports de Montréal (ADM) jointly with the following partners: Air Transat, Autisme Montréal, the Giant Steps, Special Olympics, Transport Canada, the Canada Border Services Agency (CBSA), the Canadian Air Transport Security Authority (CATSA), Securitas, HMSHost, and Montréal Airport Marriott Hotel.

This initiative is inspired by a similar initiative, “Wings for Autism,” created in 2011 by the Charles River Center in collaboration with the Massachusetts Port Authority (Logan International Airport, Boston).

For more information on Aéroports de Montréal and its activities, visit our website at www.admtl.com.

Skytrax 2019 World Airport Awards: YUL employees in the top 5

Provided by Aéroports de Montréal/CNW

MONTRÉAL, March 29, 2019 /CNW Telbec/ – Once again this year, Montréal–Trudeau airport (YUL) has posted excellent results in the various categories of the 2019 edition of the Skytrax World Airport Awards, considered a benchmark of quality in the world airport industry.

Montréal–Trudeau made a strong showing in the Best Airport Staff Service category, moving up to 4th place among North American airports after finishing 6th in 2018 and 10th in 2016. This category acknowledges the quality of service provided by the 13,000 employees who serve passengers in the terminal building.

“Aéroports de Montréal is extremely proud of the excellent work of all employees of the airport and the wider airport community,” said Philippe Rainville, President and CEO, Aéroports de Montréal. “They are the main reason Montréal–Trudeau continues to climb in the rankings among other world-class airports. These results clearly show that our priorities are in line with passengers’ needs.”

Among the many initiatives implemented over the past year to further enhance the passenger experience at Montréal–Trudeau, YUL now has a new brigade of ambassadors whose mission is to maximize the airport experience for travellers at all stages of their route through the terminal, as well as the Pet Squad, made up of 30 dogs and their handlers, who roam the terminal building offering moments of companionship to passengers.

In the rankings of the World’s Top 100 Airports, as voted by air travellers all over the world, YUL is now 62nd, an improvement of 26 spots over 2016. And in the category Best Airports by Global Region, North America, Montréal–Trudeau held on to its No. 10 ranking.

The Skytrax World Airport Awards, viewed as a benchmark of quality in the world airport industry, are based on assessments of customer service and facilities at more than 550 airports worldwide, with some million passengers surveyed.

About Aéroports de Montréal
Aéroports de Montréal is the airport authority for the Greater Montréal area responsible for the management, operation and development of Montréal-Trudeau International Airport and the Mirabel aeronautic and industrial park.

SOURCE Aéroports de Montréal

Icelandic budget airline WOW Air ceases operations, stranding passengers

News provided by CityNews1130.com and WOW Air

By Associated Press – Posted Mar 28, 2019 3:24 am PDT

(Source: facebook.com/wowiceland)

REYKJAVIK, Iceland — Icelandic budget airline WOW Air ceased operations on Thursday, stranding passengers across two continents.

In a statement on its website, the airline told passengers there would be no further flights and advised them to check flights with other airlines for ways to reach their destinations.

The airline, founded by entrepreneur Skuli Mogensen, began operations in 2012 and specialized in ultra-cheap flights between North America and Europe, with flights to airports in cities including Washington, D.C, New York, Paris, London and its Reykjavik hub.

WOW grounded at least six planes in North America that were set to leave late Wednesday from Montreal, Toronto, Boston, Detroit, New York and Baltimore.

Its bankruptcy comes after six months of turbulent negotiations to sell the low-cost carrier, first to its main rival and flag-ship carrier Icelandair and later to Indigo Partners, an American company operating the airline Wizz.

Tourism is Iceland’s largest industry and WOW’s disappearance is set to have an effect on this summer’s high season.

In its early years the airline expanded fast to 37 destinations and reported up to 60 per cent annual growth in passenger numbers. Its revenue per passenger, however, has not kept up and fell by about 20 per cent in 2017, according to the last earnings report.

“I will never forgive myself for not acting sooner,” Mogensen said in a letter to employees today. “WOW was clearly an incredible airline and we were on the path to do amazing things again.”

In Europe, Reykjavik-bound planes from seven cities — Amsterdam, Dublin, Paris, Brussels, Berlin, Frankfurt and Copenhagen — did not take off this morning.


From WOW Air
End of Operation of WOW AIR

Information for WOW AIR passengers

WOW AIR has ceased operation. All WOW AIR flights have been cancelled.

How will I reach my destination?

Passengers are advised to check available flights with other airlines.

Some airlines may offer flights at a reduced rate, so-called rescue fares, in light of the circumstances. Information on those airlines will be published, when it becomes available.

What are my rights?

Passengers whose ticket was paid with a credit card are advised to contact their credit card company to check whether a refund of the ticket cost will be issued.

Passengers who bought their ticket from a European travel agent (within the European Economic Area) as a part of a package tour (a package which includes flights and accommodation or other services) are protected by the Package Travel Directive. Those passengers are advised to contact their travel agent to arrange an alternative flight.

Passengers who may have bought travel protection, or those passengers whose credit card terms may include such protection, may be entitled to claim compensation and assistance due to delays or travel disruption. However, such compensation is often limited.

Passengers may also be entitled to compensation from WOW AIR, including in accordance with European regulation on Air Passenger Rights. In case of a bankruptcy, claims should be filed to the administrator / liquidator.

Where can I get up-to-date information?

This announcement will be published and continuously updated on the following websites:
– Icelandic Transport Authority: www.samgongustofa.is / www.icetra.is
– Keflavik Airport: www.isavia.is/en
– WOW AIR: www.wowair.com
– Posted at all relevant airports
General information about passenger rights can be found atwww.icetra.is

Information to passengers .pdf

28.03.2019