With St. John’s airport bleeding money, authority ‘looking at all options’ to cut costs

News from CBC News – link to story

CBC News · Posted: May 20, 2020

April passenger traffic at St. John’s International down 95.4 per cent

Passenger traffic at St. John’s International Airport plummeted by more than 95 per cent in April, and the airport authority is predicting that revenues could drop by two-thirds this year because of the pandemic. (St. John’s Airport Authority)

With business nearly at a standstill because of the pandemic, the body that operates St. John’s International Airport says it has paused an expansion project and is “looking at all options” to cut costs.

The airport’s chief administrative officer, Peter Avery, described the situation as “catastrophic” and added “we continue to live off borrowing.”

The airport was forecasting revenues of $46 million this year, but Avery expects that the fallout from measures to contain the spread of COVID-19 could crush that figure by roughly two thirds.

He added that’s just a best guess, since it’s impossible to say when travel bans and restrictions will be eased, and how long it will take for the airline industry to recover.

“It remains to be seen what the future of operations looks like at YYT, and what the future of air travel in the province looks like when this is all over,” Avery told Radio-Canada in a recent interview.

Peter Avery, CEO at St. John’s International Airport, says all options for cutting costs are being examined as business dries up because of the COVID-19 pandemic. (St. John’s airport authority)

In what Avery calls an unprecedented situation, passenger numbers at St. John’s were down more than 95 per cent last month, in comparison to April 2019.

In fact, just 5,424 passengers flowed through the airport in April, compared to 117,228 for the same period last year.

A similar blow has been dealt to major airports throughout Atlantic Canada, with experts now forecasting it will take three to five years for passenger traffic to recover to 2019 levels.

Terminal feels like a ‘ghost town’

Avery referred to the airport terminal as a “ghost town” and said “I’ve never seen anything like it” for an airport authority that was incorporated in 1998, which means he’s including the aftermath of the Sept. 11, 2001 terrorist attacks in the United States.

And that’s also bad news for businesses at the airport.

Brenda O’Reilly owns YellowBelly YYT restaurant and pub at St. Johns International Airport, which has been closed for more than two months because of the COVID-19 pandemic. (Mark Cumby/CBC)

“We’re bleeding money every day,” said Brenda O’Reilly, owner of YellowBelly YYT restaurant and pub at the airport.

The 150-seat restaurant opened less than two years ago in the departures lounge, but is now closed because of rules that prevent in-store dining and traffic levels that would not make it viable to reopen.

“Our business model has been tossed upside down,” said O’Reilly, who owns four businesses in the city that specialize in hospitality.

Last month, she was forced to lay off 120 employees.

But of those businesses, she’s least worried about the airport restaurant.

“People will eventually get confidence back to travel,” she said. “We just need to control our costs.”

On most days, there are five flights at St. John’s airport, with the planes well below maximum occupancy. Typically, there are between 35 and 40 flights daily, according to the authority.

Terminal expansion period paused

But even though commercial activity has largely dried up, the airport is required to provide the highest levels of safety and security for medical flights, essential commercial travel and cargo services.

So in order to manage spending, the authority has hit pause on Phase II of a terminal expansion project and other non-essential capital expenditures.

“We’re looking at every option there is to reduce costs,” he said.

Most of the airport’s revenues are generated from commercial flight operations, with the vast majority of flights arriving from other provinces, said Avery.

He said the airport has a “fairly healthy” balance sheet, but admitted that there will come a time when borrowing measures will “hit the wall.”

WestJet Update: 10 May • Schedule to 4 July 2020

From Westjet – 10 May 2020

WESTJET UPDATES SCHEDULE FROM JUNE 5 THROUGH JULY 4, 2020 

WestJet has updated its schedule from June 5 through to July 4, 2020 to address significantly reduced guest demand for air travel while continuing to keep critical economic lifelines open for essential travel and cargo. At this time, WestJet is also extending its temporary transborder and international route suspensions through June 25, 2020. Guests with travel booked after June 5 through July 4, will be proactively notified of their options. Full schedule details are available on westjet.com

It is through the hard work and dedication of teams across WestJet that we continue to provide safe, on-time air travel throughout Canada. We thank all WestJetters and our airport partners for their support during this time. For information on WestJet’s COVID-19 response including health, safety and cleaning protocols, visit the WestJet COVID-19 site here

Domestic route suspensions from June 5 through July 4, 2020 

Market Previous frequency 
Vancouver – Nanaimo 2x daily 
Vancouver – Comox 1x daily 
Vancouver – Regina 4x weekly 
Vancouver – Saskatoon 1x daily 
Vancouver – Winnipeg 3x daily 
Vancouver – Fort St. John 1x daily 
Vancouver – Cranbrook 1x daily 
Vancouver – Ottawa 2x daily 
Vancouver – Montreal 6 to 13x weekly 
Vancouver – Halifax 6x weekly 
Kelowna – Victoria 12x weekly 
Calgary – Prince George 1x daily 
Calgary – Ottawa 2x daily 
Calgary – Montreal 2x daily 
Calgary – London, ON 1 to 2x daily 
Calgary – Halifax 3x daily 
Calgary – St. John’s 1x daily 
Edmonton – Comox 8x weekly 
Edmonton – Victoria 20x weekly 
Edmonton – Kelowna 7x daily 
Edmonton – Grande Prairie 13x weekly 
Edmonton – Yellowknife 1x daily 
Edmonton – Saskatoon 3x daily 
Edmonton – Regina 3x daily 
Edmonton – Winnipeg 20x weekly 
Edmonton – Ottawa 4x weekly 
Edmonton – Montreal 3x weekly 
Edmonton – Halifax 10x weekly 
Edmonton – St. John’s 4x weekly 
Winnipeg – Ottawa 1x daily 
Winnipeg – Regina 1x daily 
Winnipeg – Halifax 1x daily 
Toronto – Victoria 4x weekly 
Toronto – Regina 10x weekly 
Toronto – Saskatoon 12x weekly 
Halifax – Montreal 2x daily 

The following domestic markets will have a new seasonal start date: 

Market New start date 
Calgary – Quebec City 6-Jul-20 
Calgary – Charlottetown 5-Jul-20 
Winnipeg – Montreal 5-Jul-20 
Toronto – Kelowna 5-Jul-20 
Toronto – Sydney, NS 5-Jul-20 

WESTJET CARGO DELIVERS FLOWERS FOR MOTHER’S DAY

While we may be physically distancing, we know moms will still be feeling the love today. Over the last three weeks, WestJet Cargo has helped deliver 15 tonnes of flowers across Canada — just in time for Mother’s Day.

ACI reveals world’s best airports for customer experience

Awards recognize the largest number of winning airports ever this year

Results based on ACI World’s industry-leading Airport Service Quality programme

Montreal, 9 March 2020 – Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality (ASQ) Awards.

The awards recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. This year, 140 awards have been won by 84 individual airports which is the largest ever number of recipients.

Consistent winners Indianapolis International Airport, Beijing Capital International Airport, Singapore Changi Airport, and Toronto Pearson,  Aeroporto di Roma-Fiumicino, Mumbai’s Chhatrapati Shivaji International Airport, Delhi’s Indira Gandhi International Airport, Shanghai Pudong International Airport, and Sheremetyevo International Airport have this year been joined by first time recipients from all regions.

First time recipients include Kotoka International Airport (Accra, Ghana), Mangalore Airport (Mangalore, India), Supadio Airport (Pontianak, Indonesia), Aalesund Airport (Alesund, Norway), Aeropuerto de El Hierro (Valverde, Spain), Aeropuerto de Melilla (Melilla, Spain), Aeropuerto de San Sebastián (San Sebastián, Spain), Bodo Airport (Bodo, Norway), Izmir Adnan Menderes International Airport (İzmir, Turkey), Copenhagen Airport (Copenhagen, Denmark), Aeropuertos Ecologicos de Galapagos S.A. Ecogal (Galapagos, Ecuador), Capital Region International Airport (Lansing, United States), Stockholm-Bromma Airport (Stockholm, Sweden), and St. John’s International Airport (St. John’s, Canada).

“The Airport Service Quality Awards represent the highest possible recognition for airport operators around the world and recognize excellence in customer experience,” ACI World Director General Angela Gittens said. “The awards this year have been won by a diverse group of winning airports from around the world which illustrates the industry-wide commitment to delivering exceptional customer experience.

“Delivering a better customer experience is an important business strategy in an increasingly competitive airport industry. ACI’s global ASQ programme is the only one that not only recognises excellence but also provides airports with objective measurement and benchmarking to help drive their performance.

“We are pleased to note that the five winning airports in the category of ‘Best airport by size and region (under two million passenger per year in Europe)’, are all first-time winners of an ASQ award.”

The winning airports will come together at the ASQ Awards Ceremony to be held during the third ACI Customer Experience Global Summit, taking place in Krakow, Poland in September.

The Airport Service Quality programme is the world’s leading airport customer experience measurement and benchmarking programme. The ASQ Departures programme measures passengers’ satisfaction across 34 key performance indicators. In 2019, more than half of the world’s 8.8 billion travellers passed through an ASQ airport.

ASQ DEPARTURES AWARDS

Award CategoryAirport NameCity and Country
Best Airport by Size and Region
AFRICA
Under 2 million passengersGeorge AirportGeorge, South Africa
Kimberley AirportKimberley, South Africa
Upington International AirportUpington, South Africa
2 – 5 million passengersKotoka International AirportAccra, Ghana
SSR International AirportPort Louis, Mauritius
5 – 15 million passengersKing Shaka International AirportDurban, South Africa
Mohammed V International AirportCasablanca, Morocco
ASIA-PACIFIC
Under 2 million passengersDepati Amir AirportPangkal Pinang City, Indonesia
RH Fisabilillah AirportBintan, Indonesia
Silangit AirportTapanuli, Indonesia
2 – 5 million passengersChandigarh AirportChandigarh, India
Husein Sastranegara AirportBandung, Indonesia
Mangalore AirportMangalore, India
SM Badaruddin II AirportPalembang, Indonesia
SS Kasim II AirportPekanbaru, Indonesia
Supadio AirportPontianak, Indonesia
Trivandrum International AirportThiruvananthapuram, India
5 – 15 million passengersChaudhary Charan Singh AirportLucknow, India
Cochin International AirportCochin, India
Halim Perdanakusuma AirportJakarta, Indonesia
Hohhot Baita International AirportHohhot, China
Makassar International Airport – Sultan HasanuddinMakassar, Indonesia
Sepinggan International AirportBalikpapan, Indonesia
15 – 25 million passengersBali International Airport – I Gusti Ngurah RaiBali, Indonesia
Rajiv Gandhi International AirportHyderabad, India
Sanya Fenghua International AirportSanya, China
25 – 40 million passengersKempegowda International AirportBangalore, India
Nanjing Lukou International AirportNanjing, China
Over 40 million passengersChhatrapati Shivaji International AirportMumbai, India
Indira Gandhi International AirportDelhi, India
Shanghai Pudong International AirportShanghai Pu Dong, China
Singapore Changi AirportSingapore, Singapore
EUROPE
Under 2 million passengersAalesund AirportAlesund, Norway
Aeropuerto de El HierroValverde, Spain
Aeropuerto de MelillaMelilla, Spain
Aeropuerto de San SebastiánSan Sebastián, Spain
Bodo AirportBodo, Norway
2 – 5 million passengersAeropuerto de MenorcaMenorca, Spain
Skopje International AirportSkopje, North Macedonia
Tallinn AirportTallinn, Estonia
Zagreb AirportZagreb, Croatia
5 – 15 million passengersAeropuerto de Alicante-ElcheAlicante, Spain
Bergen AirportBergen, Norway
Izmir Adnan Menderes International Airportİzmir, Turkey
Sochi International AirportSochi, Russia
Keflavik International AirportKeflavik, Iceland
Malta International AirportLuqa, Malta
Newcastle International Airport LtdNewcastle, United Kingdom
Porto Francisco sa Carneiro AirportPorto, Portugal
15 – 25 million passengersEsenboga AirportAnkara, Turkey
Prague AirportPrague, Czech Republic
Pulkovo AirportSt. Petersburg, Russia
25 – 40 million passengersCopenhagen AirportCopenhagen, Denmark
Flughafen ZurichZurich, Switzerland
Oslo-Gardermoen AirportOslo, Norway
Over 40 million passengersAeroporto di Roma-FiumicinoRome, Italy
Sheremetyevo International AirportMoscow, Russia
LATIN AMERICA-CARIBBEAN
Under 2 million passengersAeropuertos Ecologicos de Galapagos S.A. EcogalGalapagos, Ecuador
Aeropuerto Internacional Gregorio LuperónPuerto Plata, Dominican Republic
Airport International Daniel Oduber QuirosLiberia, Costa Rica
2 – 5 million passengersAeropuerto Internacional de CarrascoMontevideo, Uruguay
Aeropuerto Internacional Jose Joaquín OlmedoGuayaquil, Ecuador
5 – 15 million passengersAeropuerto Internacional de los CabosLos Cabos, Mexico
Aeropuerto Internacional Punta CanaPunta Cana, Dominican Republic
MIDDLE EAST
5 – 15 million passengersQueen Alia International AirportAmman, Jordan
NORTH AMERICA
Under 2 million passengersCapital Region International AirportLansing, United States
Jean-Lesage International AirportQuebec, Canada
2 – 5 million passengersEl Paso International AirportEl Paso, United States
Portland International JetportPortland, United States
5 – 15 million passengersIndianapolis International AirportIndianapolis, United States
Cincinnati/Northern Kentucky International AirportCincinnati, United States
Jacksonville International AirportJacksonville, United States
15 – 25 million passengersDallas Love Field AirportDallas, United States
Tampa International AirportTampa, United States
25 – 40 million passengersMinneapolis/St Paul International AirportMinneapolis, United States
Over 40 million passengersDallas Fort Worth International AirportDallas, United States
Toronto Pearson International AirportToronto, Canada
Award CategoryAirport NameCity and Country
Most Improved
AFRICAKotoka International AirportAccra, Ghana
ASIA-PACIFICSoekarno-Hatta International AirportJakarta, Indonesia
EUROPEStockholm-Bromma AirportStockholm, Sweden
LATIN AMERICA-CARIBBEANAirport International Daniel Oduber QuirósLiberia, Costa Rica
MIDDLE EASTMuscat International AirportMuscat, Oman
NORTH AMERICASt. John’s International AirportSt. John’s, Canada
Best Environment and Ambience by Size
Under 2 million passengersDepati Amir AirportPangkal Pinang City, Indonesia
RH Fisabilillah AirportBintan, Indonesia
Salalah AirportSalalah, Oman
Silangit AirportTapanuli, Indonesia
2 – 5 million passengersChandigarh AirportChandigarh, India
SM Badaruddin II AirportPalembang, Indonesia
SS Kasim II AirportPekanbaru, Indonesia
Supadio AirportPontianak, Indonesia
5 – 15 million passengersChaudhary Charan Singh AirportLucknow, India
Halim Perdanakusuma AirportJakarta, Indonesia
Hohhot Baita International AirportHohhot, China
Sepinggan International AirportBalikpapan, Indonesia
Yinchuan Hedong AirportYinchuan, China
15 – 25 million passengersRajiv Gandhi International AirportHyderabad, India
Sanya Fenghua International AirportSanya, China
25 – 40 million passengersKempegowda International AirportBangalore, India
Nanjing Lukou International AirportNanjing, China
Over 40 million passengersChongqing Jiangbei International AirportChongqing, China
Singapore Changi AirportSingapore, Singapore
Best Customer Service by Size
Under 2 million passengersDepati Amir AirportPangkal Pinang City, Indonesia
RH Fisabilillah AirportBintan, Indonesia
Salalah AirportSalalah, Oman
Silangit AirportTapanuli, Indonesia
2 – 5 million passengersChandigarh AirportChandigarh, India
SM Badaruddin II AirportPalembang, Indonesia
SS Kasim II AirportPekanbaru, Indonesia
Supadio AirportPontianak, Indonesia
5 – 15 million passengersChaudhary Charan Singh AirportLucknow, India
Halim Perdanakusuma AirportJakarta, Indonesia
Hohhot Baita International AirportHohhot, China
Sepinggan International AirportBalikpapan, Indonesia
Yinchuan Hedong AirportYinchuan, China
15 – 25 million passengersBali International Airport – I Gusti Ngurah RaiBali, Indonesia
Sanya Fenghua International AirportSanya, China
25 – 40 million passengersKempegowda International AirportBangalore, India
Nanjing Lukou International AirportNanjing, China
Over 40 million passengersChongqing Jianbei International AirportChongqing, China
Singapore Changi AirportSingapore, Singapore
Best Infrastructure and Facilitation by Size
Under 2 million passengersDepati Amir AirportPangkal Pinang City, Indonesia
RH Fisabilillah AirportBintan, Indonesia
Salalah AirportSalalah, Oman
Silangit AirportTapanuli, Indonesia
2 – 5 million passengersChandigarh AirportChandigarh, India
SM Badaruddin II AirportPalembang, Indonesia
SS Kasim II AirportPekanbaru, Indonesia
Supadio AirportPontianak, Indonesia
5 – 15 million passengersChaudhary Charan Singh AirportLucknow, India
Halim Perdanakusuma AirportJakarta, Indonesia
Hohhot Baita International AirportHohhot, China
Makassar International Airport – Sultan HasanuddinMakassar, Indonesia
Sepinggan International AirportBalikpapan, Indonesia
15 – 25 million passengersBali International Airport – I Gusti Ngurah RaiBali, Indonesia
Sanya Fenghua International AirportSanya, China
25 – 40 million passengersKempegowda International AirportBangalore, India
Nanjing Lukou International AirportNanjing, China
Over 40 million passengersBeijing Capital International AirportBeijing, China
Singapore Changi AirportSingapore, Singapore

ASQ ARRIVALS AWARD

CategoryAirport nameCity and Country
Best Airport Experience in ArrivalsKempegowda International AirportBangalore, India

The ASQ programme applies a three-level quality funnel process combining remote and on-site auditing to review more than 150 unique check points to ensure ASQ data collection requirements are achieved by all participating airports. The quality check points ensure the benchmarking and findings from the ASQ departure survey remain of the highest quality.

To be eligible for an ASQ Award, an airport must be compliant across all quality checks throughout the year.  Any breach of the data collection requirements results in the exclusion from ASQ Awards. Through ACI’s stringent approach to quality, airports can be assured of the validity of the data.

Notes for editors

  1. Airports Council International (ACI), the trade association of the world’s airports, was founded in 1991 with the objective of fostering cooperation among its member airports and other partners in world aviation, including the International Civil Aviation Organization, the International Air Transport Association and the Civil Air Navigation Services Organization. In representing the best interests of airports during key phases of policy development, ACI makes a significant contribution toward ensuring a global air transport system that is safe, secure, efficient and environmentally sustainable. As of January 2020, ACI serves 668 members, operating 1979 airports in 176 countries.
  2. Learn more about the ACI ASQ Programme which includes a full suite of customer experience solutions, including the ACI employee survey for customer experience, the ASQ arrival surveys, and the new ASQ Commercial Survey. ASQ delivers 640,000 individual surveys per year in 47 languages across 91 countries.

Layoffs for some St. John’s airport screening staff as COVID-19 decimates passenger traffic Social Sharing

News from CBC News – link to story and updates

Securitas Transport Aviation Security says it hopes to recall them soon

CBC News · Posted: Apr 09, 2020

Some screening officers at the St. John’s International Airport have been temporarily laid off due to the COVID-19 pandemic. File photo. (Jonathan Hayward/Canadian Press)

Some screening officers at St. John’s International Airport have been laid off due to the COVID-19 pandemic, but their employer says it won’t affect the safety of travellers. 

Securitas Transport Aviation Security, the private company that employs screening officers at the province’s biggest airport, confirmed in an email Thursday morning that it “temporarily laid off” some employees so “operations could remain viable in the long term,” although it did not disclose how many people are out of work. 

The COVID-19 global health crisis has grounded flights around the world and halted non-essential travel within Canada. 

“Consequently, the volume of passenger traffic has significantly diminished in the past weeks,” the company said in the statement.

Several flights in and out of the St. John’s International Airport have been cancelled. 

Securitas operates in contract with the Canadian Air Transport Security Authority, and said it assures “the safety, security and highest quality of service for the travelling public.”

“Our objective is to recall these employees in the near future,” the company said.

Support to Canada’s Air Transportation Sector

From: Department of Finance Canada ~ 30 March 2020

Backgrounder

The Government of Canada recognizes the unprecedented disruption to the air transportation sector resulting from the COVID-19 pandemic. Since the beginning of the pandemic, air passenger traffic has declined significantly as governments around the world impose border restrictions and advise their citizens to avoid unnecessary travel as a measure to slow the progression of the disease.

Support to Airports

Airports rely on fees paid by airlines and passengers to sustain their operations. As passenger traffic declines, airports are seeing their revenues fall, while at the same time they need to ensure safe operations.

To help airports reduce cost pressures and preserve cash flow as they deal with the effects of COVID-19 on their revenue, the government is waiving rents paid on ground leases for the 21 airport authorities that form part of the National Airport System and that pay rent to the government. The government will waive rent payments for March 2020 through December 2020.  The government is also providing comparable treatment for PortsToronto, which operates Billy Bishop Toronto City Airport, by waiving payments made to the federal government on revenues generated by the airport. This will provide relief up to $331.4 million, reflecting payments in the same period of 2018.

By waiving ground lease payments, the government is helping these airport authorities to preserve cash flow during the disruption. This will allow them to redeploy cash to help maintain their operations and to support recovery strategies. This approach is consistent with actions taken to support the sector during previous major disruptions, such as the SARS outbreak in 2003.

The 21 National Airport System airport authorities covered by this measure are not-for-profit, non-share capital corporations that pay rents to operate airports in Canada under long-term leases with Transport Canada. Rents are based on revenues earned from operating the airports and related lands, which are owned by the government.

The 21 airport authorities that will receive relief are:

  • St. John’s International Airport Authority
  • Gander International Airport Authority Inc.
  • Halifax International Airport Authority
  • Charlottetown Airport Authority Inc.
  • Saint John Airport Inc.
  • Greater Moncton International Airport Authority Inc.
  • Fredericton International Airport Authority
  • Aéroport de Québec Inc.
  • Aéroports de Montréal
  • Ottawa Macdonald-Cartier International Airport Authority
  • Greater Toronto Airports Authority
  • Greater London International Airports Authority
  • Thunder Bay International Airports Inc.
  • Winnipeg Airports Authority Inc.
  • Regina Airport Authority
  • Saskatoon Airport Authority
  • Edmonton Regional Airports Authority
  • Calgary Airport Authority
  • Prince George Airport Authority Inc.
  • Vancouver International Airport Authority
  • Victoria Airport Authority.

PortsToronto operates the Billy Bishop Toronto City Airport and pays an annual charge to Transport Canada based on the revenues it earns under the terms of its letters patent.  PortsToronto revenues include those generated from operating Billy Bishop Toronto City Airport.

WestJet: 29 March Update

Received directly from WESTJET

NETWORK AND SCHEDULE CHANGES – WestJet announces schedule updates through May 4 and select seasonal route start dates

On Thursday, March 26 WestJet marked the last day of our planned transborder (U.S.) and international (Europe, Mexico, Central America, Caribbean) flying due to the COVID-19 crisis and the closing of international borders.

This is a difficult time as we temporarily say goodbye to these airports that have helped WestJet grow beyond our domestic borders and brought the pleasure and ease of worldwide travel to millions of Canadians.

We thank all of our airport partners, our contractors and our guests for their support and we look forward to resuming flights when we emerge from these turbulent times.

INTERNATIONAL AND TRANSBORDER

As the crisis continues, we have now updated our international and transborder schedule to temporarily remove flying through May 4, 2020. For our guests who have booked their travel after April 22 through May 4, we are proactively notifying you of your travel options.

Seasonal international route starts dates have been updated as follows:

  • Toronto – Barcelona starts June 5, 2020
  • Calgary – Rome starts June 4, 2020
  • Halifax – Manchester has been cancelled for summer 2020. WestJet will be reaccomodating guests on Halifax – London (Gatwick)

DOMESTIC

Our domestic schedule has also now been updated through May 4. Details remain the same as communicated earlier this week (see schedule below) with the exception of Grande Prairie. Due to newly reduced airport operating hours, we have reduced the daily Calgary – Grand Prairie schedule by two flights. WestJet will continue to fly once daily. In addition, Edmonton – Grande Prairie has been suspended until further notice.

Select seasonal domestic routes will start July 3, 2020 including:

  • Calgary – Whitehorse
  • Calgary – Dawson Creek
  • Calgary – Windsor
  • Toronto – Deer Lake
  • Halifax – Gander

For our guests who have booked their travel prior to July 3, we are proactively notifying you of your travel options.

We understand the uncertainty our guests, WestJetters and partners face, and we thank them for their continued patience.

WestJet domestic schedule March 22 – May 4, 2020:

ALBERTA AND NORTHWEST TERRITORIES

Domestic RoutePlanned Operations
Calgary-Abbotsford3x daily
Calgary-Comox2x daily
Calgary-Cranbrook2x daily
Calgary-Fort St. John2x daily
Calgary-Kamloops1x daily
Calgary-Kelowna4x daily
Calgary-Nanaimo1x daily
Calgary-Penticton1x daily
Calgary-Prince George1x daily
Calgary-Vancouver6x daily
Calgary-Victoria2x daily
Calgary-Edmonton6x daily
Calgary-Fort McMurray3x daily
Calgary-Grande Prairie1x daily (UPDATED)
Calgary-Lethbridge2x daily
Calgary-Lloydminster6x weekly
Calgary-Medicine Hat2x daily
Calgary-Yellowknife1x daily
Calgary-Brandon1x daily
Calgary-Regina4x daily
Calgary-Saskatoon4x daily
Calgary-Winnipeg4x daily
Calgary-Hamilton4x weekly
Calgary-Kitchener/Waterloo3x weekly
Calgary-Ottawa4x weekly
Calgary-Toronto5x daily
Calgary-Montreal3x weekly
Calgary-Halifax4x weekly
Edmonton-Kelowna1x daily
Edmonton-Vancouver2x daily
Edmonton-Calgary6x daily
Edmonton-Fort McMurray2x daily
Edmonton-Grande PrairieTemporarily postponed
Edmonton-Regina4x weekly
Edmonton-Saskatoon3x weekly
Edmonton-Winnipeg1x daily
Edmonton-Toronto1x daily

BRITISH COLUMBIA AND YUKON

Domestic RoutePlanned Operations
Abbotsford-Calgary3x daily
Comox-Calgary2x daily
Cranbrook-Calgary2x daily
Fort St John-Vancouver1x daily
Fort St John-Calgary2x daily
Kamloops-Calgary1x daily
Kelowna-Vancouver3x daily
Kelowna-Calgary4x daily
Kelowna-Edmonton1x daily
Nanaimo-Calgary1x daily
Penticton-Calgary1x daily
Prince George-Vancouver3x daily
Prince George-Calgary1x daily
Terrace-Vancouver2x daily
Vancouver-Fort St John1x daily
Vancouver-Kelowna3x daily
Vancouver-Prince George3x daily
Vancouver-Terrace2x daily
Vancouver-Victoria2x daily
Vancouver-Calgary6x daily
Vancouver-Edmonton2x daily
Vancouver-Toronto3x daily
Victoria-Vancouver2x daily
Victoria-Calgary2x daily

ONTARIO

Domestic RoutePlanned Operations
Hamilton-Calgary4x weekly
Kitchener/Waterloo-Calgary3x weekly
London, ON-Toronto1x daily
Ottawa-Calgary4x weekly
Ottawa-Toronto5x daily
Ottawa-Halifax1x weekly
Thunder Bay-Winnipeg1x daily
Thunder Bay-Toronto1x daily
Toronto-Vancouver3x daily
Toronto-Calgary5x daily
Toronto-Edmonton1x daily
Toronto-Winnipeg3x daily
Toronto-London, ON1x daily
Toronto-Ottawa5x daily
Toronto-Thunder Bay1x daily
Toronto-Montreal5x daily
Toronto-Quebec City1x daily
Toronto-Charlottetown3x weekly
Toronto-Fredericton1x daily
Toronto-Halifax4x daily
Toronto-Moncton1x daily
Toronto-St. John’s1x daily

SASKATCHEWAN

Domestic RoutePlanned Operations
Regina-Calgary4x daily
Regina-Edmonton4x daily
Saskatoon-Calgary4x daily
Saskatoon-Edmonton3x weekly
Saskatoon-Winnipeg1x daily

MANITOBA

Domestic RoutePlanned Operations
Brandon-Calgary1x daily
Winnipeg-Calgary4x daily
Winnipeg-Edmonton1x daily
Winnipeg-Saskatoon1x daily
Winnipeg-Thunder Bay1x daily
Winnipeg-Toronto3x daily

QUEBEC

Domestic RoutePlanned Operations
Montreal-Calgary3x weekly
Montreal-Toronto5x daily
Montreal-Halifax1x weekly
Quebec City-Toronto1x daily

NEW BRUNSWICK

Domestic RoutePlanned Operations
Fredericton-Toronto1x daily
Moncton-Toronto1x daily

NOVA SCOTIA

Domestic RoutePlanned Operations
Halifax-Calgary4x weekly
Halifax-Ottawa1x weekly
Halifax-Toronto4x daily
Halifax-Montreal1x weekly
Halifax-St. John’s (Nfld.)2x daily
Halifax-Sydney1x daily
Sydney-Halifax1x daily

PRINCE EDWARD ISLAND

Domestic RoutePlanned Operations
Charlottetown-Toronto3x weekly

NEWFOUNDLAND AND LABRADOR

Domestic RoutePlanned Operations
St. John’s (Nfld.)-Toronto1x daily
St. John’s (Nfld.)-Halifax2x daily


The following links may also be helpful:

Moose killed in name of airport security Tuesday in St. John’s

News provided by CBC News – link to full story and updates

Airport says animal was ‘risk to aviation’

CBC News · Posted: Mar 10, 2020

A moose was killed at St. John’s International Airport after running onto an active runway.

A loose moose created havoc at St. John’s International Airport on Tuesday after jumping a fence and running onto an active runway.

The airport’s wildlife officer responded to a moose sighting in the parking lot area before the animal took aim and used large snow drifts to get over the barrier. 

The moose wandered onto runway 34. In doing so it caused for a missed approach for WestJet Flight 3422. 

However, not all ended well for the wooded expat.

Officials had to kill the animal on scene due to “the risk to aviation,” according to a statement from the airport. 

“The moose was euthanized on scene and flight 3422 was able to land safely,” the statement reads.

The airport said because of the amount of snow St. John’s has seen this winter it has had to enhance patrols surrounding its security fence. 

“This gives us the ability to respond to wildlife events in a safe and timely manner.”

Swoop Paints the Skies Pink in Celebration of Pink Shirt Day

Provided by Swoop/CNW

The ultra-low-cost carrier encourages Canadians to#LiftEachOtherUp

CALGARY, Feb. 26, 2020 /CNW/ – Today on Pink Shirt Day, Swoop is calling on Canadians to #LiftEachOtherUp through an exciting social media campaign in support of anti-bullying initiatives. Canada’s ultra-low fare airline is partnering with CKNW Kids’ Fund’s Pink Shirt Day and donating $20,000 to programs supporting children’s healthy self-esteem across Canada.

#LiftEachOtherUp (CNW Group/Swoop)
#LiftEachOtherUp (CNW Group/Swoop)

“We are thrilled to be the official social media sponsor of Pink Shirt Day, helping to create positive spaces where people can say ‘no’ to bullying behaviour and say ‘yes’ to encouraging and supporting each other,” says Steven Greenway, President, Swoop. “Pink Shirt Day is a powerful day to highlight the importance of compassion and how kind words and small actions can have meaningful impacts in our communities.”

Today, on Pink Shirt Day, social media posts across Facebook, Twitter and Instagram will be posted by FlySwoop and Pink Shirt Day that will encourage viewers to like, comment, share and retweet. For every cumulative engagement on the posts, Swoop will donate $1 to anti-bullying initiatives, up to $20,000. Canadians are asked to share these posts using the #LiftEachOtherUp hashtag.

“Since 2008, Pink Shirt Day has raised more than $2.3 million to support youth anti-bullying programs throughout Western Canada, sending a strong message that we care,” says Sara Dubois-Phillips, Executive Director of the CKNW Kids’ Fund. “Often, this one day can start conversations and raise awareness which can be a big step towards healing and helping. We are excited for Swoop to be joining us, demonstrating the power of positive and encouraging behavior.”

Pink Shirt Day has grown from a small group of Canadians to an internationally recognized movement, seeing global partners come together, wearing pink to affirm that we, as a society, will not tolerate bullying anywhere. Canadians are encouraged to join Swoop in practicing kindness and wearing pink to symbolize that bullying doesn’t belong in our communities. 

Today, all Swoop employees will wear custom pink shirts to go along with their already pink wardrobes to show their support for this initiative. Also participating in Pink Shirt Day are Swoop’s airport partners at the Greater Moncton Roméo LeBlanc International Airport, St.  John’s International Airport, Charlottetown Airport, London International Airport, John C.  Munro Hamilton International Airport and Abbotsford International Airport.

For more information about Pink Shirt Day, visit: https://www.pinkshirtday.ca/.

Flights out of St. John’s resume as Newfoundland slowly gets moving again

News provided by The Globe and Mail – link to full story and updates

ST. JOHN’S THE CANADIAN PRESS, JANUARY 22, 2020

Workers continue to remove snow from the streets of St. John’s on Jan. 21, 2020.ANDREW VAUGHAN/THE CANADIAN PRESS

Commercial flights were set to resume out of St. John’s, N.L., this morning, as eastern Newfoundland continues to dig itself out from last week’s record-breaking blizzard.

Today is the sixth day the provincial capital has been under a state of emergency after a storm dumped more than 76 centimetres of snow on the city.

Hundreds of Armed Forces personnel have been called in to help get things moving again, and Premier Dwight Ball said Tuesday there have been hundreds of calls for assistance from vulnerable residents.

Grocery stores were permitted to open Tuesday, with the City of St. John’s advising people to stock up for at least 48 more hours.

It’s also given taxi companies the green light to begin commercial operations, though personal vehicles are still ordered to stay off the road.

RCMP announced Tuesday evening that the search for Joshua Wall, a 26-year-old man who’s been missing since Friday, has been suspended.

Spokeswoman Glenda Power said in a statement that despite “exhaustive efforts,” Wall – who was last seen leaving his home for a friend’s house at the height of the storm on Friday – has not been found.

“Bay Roberts RCMP continue to urge residents in the area to check their properties, including backyards, sheds, barns and other outbuildings, as well as vehicles, in the event Joshua sought shelter there,” Power said.

THE CANADIAN PRESS

Swoop grows its East Coast network

Provided by Swoop/CNW

The ultra-low-fare airline’s 10 aircraft allows for flights between Hamilton and St. John’s, Moncton and Charlottetown

CALGARY, Jan. 9, 2020 /CNW/ – As part of it’s 2020 summer schedule, Swoop, Canada’s ultra-low-fare airline and subsidiary of WestJet Airlines Ltd., announced its East Coast network expansion, with flights between Hamilton, Ontario and St. John’s, NL; Moncton, NB; and Charlottetown, PEI. The new service will begin in June as Swoop receives its tenth aircraft.

“The growth of our fleet means more opportunities for Canadians as we continue our mission of making air travel simple, affordable and accessible for every traveller,” said Steven Greenway, President, Swoop. “Our growth in Eastern Canada is an exciting milestone for Swoop, proving our ability to develop our network domestically, while also adding to our U.S. and international destinations,”

The tenth aircraft means greater opportunities for Canadians to travel throughout North America, increasing the airline’s weekly frequencies to popular domestic, U.S. and international destinations.

The new service between John C. Munro Hamilton International Airport and St. John’s, Moncton and Charlottetown will run from June through October 2020, serving those travellers looking to experience Canada’s exceptional East Coast.

“This announcement by Swoop is very exciting as these new routes into the Maritimes will allow customers from Hamilton to explore even more destinations from coast to coast within Canada,” said Cathie Puckering, President & CEO, John C. Munro Hamilton International Airport. “These new services will offer a wonderful opportunity to experience the beauty of Atlantic Canada and are a fantastic complement to the current Swoop schedule in Hamilton which includes destinations in Canada, the U.S., Mexico and the Caribbean.”

Details of Swoop’s new service to Atlantic Canada:

Service BetweenService OfferedWeekly FrequencyService Run-time
Hamilton, ON to St. John’s, NLDaily7 x per weekJune 22, 2020 – October 23, 2020
Hamilton, ON to Moncton, NBMonday, Wednesday, Friday and Sunday4 x per weekJune 24, 2020 – October 23, 2020
Hamilton, ON to Charlottetown, PEITuesday, Thursday and Saturday3 x per weekJune 27, 2020 – October 22, 2020

The ultra-low-cost carrier’s Summer 2020 network serves 12 domestic, five transborder and three international destinations, offering the unbundled model to travellers across North America. Ensuring fares remain low, Swoop’s model offers a base fare that starts with just a seat, giving travellers the power to add the things they want, and nothing they don’t, fulfilling a need in the Canadian marketplace.

“We’re delighted to welcome Swoop as our newest airline partner, providing service to our community at competitive fares,” said Peter Avery, CEO at St. John’s International Airport. “This new link to Hamilton will increase accessibility to Ontario, our largest market, and will facilitate the already strong connections between Newfoundland and the Hamilton region.”

“We are thrilled to welcome Swoop to Charlottetown,” said Doug Newson, CEO for Charlottetown Airport. “With Swoop’s non-stop flight between Charlottetown and Hamilton, Swoop is making it easier for visitors to travel to our beautiful Island in the summer months while also providing Islanders with a direct, low-cost travel option to Ontario.”

“We are absolutely delighted to have Swoop serve our market and that they have selected the Greater Moncton Roméo LeBlanc International Airport as their New Brunswick destination partner,” said Bernard LeBlanc, President and CEO of Greater Moncton International Airport Authority. “A low-cost carrier like Swoop will offer new travel opportunities for our community and this will ultimately benefit not only this region, but the Province of New Brunswick as a whole.”