Category: Toronto Pearson YYZ

COVID-19: Air Canada scrubs all flights to China until April 10

News provided by CTV News – link to full story and updates

The Canadian Press – Staff Published Tuesday, February 25, 2020

MONTREAL — Air Canada is extending its cancellation of all flights between Canada and China to April 10 due to the COVID-19 epidemic, following the lead of its U.S. counterparts.

The announcement comes nearly a month after the airline first halted direct flights to Beijing and Shanghai from Toronto, Montreal and Vancouver.

It extends the suspension by nearly six weeks, as the virus known as COVID-19 spreads from China to some three-dozen countries, infecting more than 80,000 people and causing at least 2,700 deaths.

Air Canada says it is also scrubbing daily non-stop flights between Toronto and Hong Kong from its schedule until April 30 because of reduced market demand. The carrier says its ongoing daily flight to Hong Kong from Vancouver will accommodate customers originally booked on the Toronto-Hong Kong route.

Air Canada said last week it was bracing for a rough first quarter as the effects of the viral outbreak and the continued grounding of its fleet of Boeing 737 Max jets bite into sales.

It joins all American passenger airlines that typically fly to China in cancelling flights to the mainland into the spring, with U.S. carriers suspending routes until late April.

This report by The Canadian Press was first published Feb. 25, 2020.

Toronto-bound Air Canada flight declares emergency after wheel falls off during take-off

News provided by CTV News – link to full story and updates

Sean Davidson Multi-Platform Writer, CTV News Toronto Tuesday, February 18, 2020

An Air Canada plane bound for Toronto from New York City has landed safety after experiencing an issue with one of its tires.

TORONTO — An Air Canada plane bound for Toronto was forced to declare a mid-air emergency after one of its wheels fell off during take-off. 

Air Canada flight 715 from LaGuardia Airport landed safely after 4 p.m. in Toronto. A spokesperson for Air Canada said the Airbus A319 lost one of its six tires while departing just after 2 p.m. on Tuesday

View image on Twitter
View image on Twitter
cameron milne @digitalcam123
Thankful to be on the ground safe and sound! My thanks to the captain and crew for their excellent work and communications. Well done

Air Canada said the pilot declared an emergency to ensure the aircraft had priority for landing when it arrived in Toronto.  

There were 120 passengers and five crew members on the plane, Air Canada says. 

Emergency crews, which were on standby waiting for the aircraft to land, have investigated the damage.

The airline has not yet said if the missing wheel has been recovered.  

Air Canada

Air Transat unveils its 2020 summer flight program for British Columbia and Alberta

Provided by Transit A. T. Inc./CNW

The airline is strengthening its position as a leader in holiday travel with an array of flight options to Europe and Mexico

MONTREAL, Feb. 18, 2020 /CNW Telbec/ – Air Transat, named the 2019 World’s Best Leisure Airline at the Skytrax World Airline Awards, proudly presents its 2020 summer flight program for British Columbia and Alberta. The airline will be offering 12 direct flights a week from Vancouver to Europe and Mexico. What’s more, Air Transat will continue to optimize its flights within Canada to provide travellers in Vancouver and Calgary with even more options to visit Europe via connecting flights.

European destinations still a priority
Air Transat’s new program features three direct flights a week from Vancouver to Amsterdam (Netherlands), London (England) and Manchester (England).

Air Transat has also increased its number of flights from Vancouver to Europe with connecting flights through Toronto and Montreal to Amsterdam (Netherlands), Athens (Greece), Basel-Mulhouse (Switzerland), Barcelona (Spain), Brussels (Belgium), Bordeaux (France), Copenhagen (Denmark), Lisbon (Portugal), London (England), Lyon (France), Madrid and Malaga (Spain), Marseille, Nantes, Nice and Paris (France), Porto (Portugal), Prague (Czech Republic), Rome (Italy), Toulouse (France), Venice (Italy) and Zagreb (Croatia). 

From Calgary, travellers will have access to 23 European destinations via Vancouver, Toronto and Montreal: Amsterdam (Netherlands), Athens (Greece), Basel-Mulhouse (Switzerland), Barcelona (Spain), Brussels (Belgium), Dublin (Ireland), Glasgow (Scotland), Lisbon (Portugal), London (England), Lyon (France), Madrid and Malaga (Spain), Manchester (England), Marseille, Nantes, Nice and Paris (France), Porto (Portugal), Prague (Czech Republic), Rome (Italy), Toulouse (France), Venice (Italy) and Zagreb (Croatia). 

Direct flights to explore Puerto Vallarta, Mexico
Sunny destinations are a big draw, even in the summer. That’s why the airline will offer three direct flights a week from Vancouver to Puerto Vallarta.

Domestic flights to explore Canada
Each week, there will be 12 flights between Vancouver and Toronto and a daily flight between Vancouver and Montreal. From Calgary, Air Transat will fly once a week to Vancouver and four times a week to Toronto and Montreal. 

It’s worth noting that last year marked the arrival of Air Transat’s first Airbus A321neoLRs. Combining these aircraft with Air Transat’s widebody fleet gives the airline a great deal of flexibility. It means more flights to Europe and the South, in addition to connecting flights from major Canadian airports. Travellers win big, with more holiday choices and increased frequencies to their chosen destinations.

FLIGHTS FROM VANCOUVER TO EUROPE

CITY – CountryNo. of Direct FlightsNo. of Connecting Flights via Montreal and Toronto
LONDON – England315
MANCHESTER – England3
AMSTERDAM – Netherlands34
BRUSSELS – Belgium3
ZAGREB – Croatia3
PRAGUE – Czech Republic2
PARIS – France17
BORDEAUX – France1
LYON – France5
NANTES – France4
NICE – France2
MARSEILLE – France5
TOULOUSE – France5
ATHENS – Greece1
ROME – Italy12
VENICE – Italy3
LISBON – Portugal5
PORTO – Portugal6
BARCELONA – Spain4
MADRID – Spain3
MALAGA – Spain3
BASEL-MULHOUSE – Switzerland2
COPENHAGEN – Denmark1
Total9106

FLIGHTS FROM VANCOUVER TO PUERTO VALLARTA

CITY – CountryNo. of Direct Flights
PUERTO VALLARTA – Mexico3
Total3

FLIGHTS FROM CALGARY TO EUROPE

CITY – CountryNo. of Connecting Flights via Vancouver, Montreal and Toronto
LONDON – England11
MANCHESTER – England3
GLASGOW – Scotland3
AMSTERDAM – Netherlands2
BRUSSELS – Belgium2
ZAGREB – Croatia1
PRAGUE – Czech Republic2
PARIS – France13
LYON – France4
MARSEILLE – France3
NANTES – France2
NICE – France1
TOULOUSE – France3
ATHENS – Greece1
ROME – Italy7
VENICE – Italy2
LISBON – Portugal4
PORTO – Portugal3
BARCELONA – Spain2
MADRID – Spain2
MALAGA – Spain2
BASEL-MULHOUSE – Switzerland1
DUBLIN – Ireland2
Total76

FLIGHTS WITHIN CANADA

SegmentNo. of Direct Flights
Vancouver-Toronto12
Vancouver-Montreal7
Vancouver-Calgary 1
Calgary-Vancouver1
Calgary-Toronto4
Calgary-Montreal4
Total29

Air Transat unveils its 2020 summer flight program for Ontario

Provided by Transit A. T. Inc./CNW

The airline is strengthening its position as a leader in holiday travel with more flight options to Europe, the South and the United States, and a new direct flight to Faro, Portugal

MONTREAL, Feb. 18, 2020 /CNW Telbec/ – Air Transat, named the 2019 World’s Best Leisure Airline at the Skytrax World Airline Awards, proudly presents its 2020 summer flight program for Ontario. In all, the airline will be offering 95 direct flights a week from Toronto to Europe, the South and the United States. This includes a new direct flight to Faro, Portugal—a first in the summertime.

European destinations still a priorityAir Transat’s new program features 14 weekly flights to London (England), up from nine flights a week in summer 2019. There will be five direct flights a week to Manchester (England), Dublin (Ireland), Glasgow (Scotland) and Paris (France). Options will also abound for Italy, with seven direct flights a week to Rome, two to Venice and one to Lamezia. Travellers will find eight weekly departures for Portugal: four to Lisbon, three to Porto and, for the first time in summer, a direct flight to Faro, in the Algarve. Finally, Air Transat will fly direct three times a week to Barcelona (Spain), Zagreb (Croatia) and Athens (Greece), and four times to Amsterdam (Netherlands).

Year-round beach getaways with Air Transat
Sunny destinations are a big draw, even in the summer. That’s why the airline will offer a total of 30 weekly flights from Toronto to eight South destinations: six direct flights a week to Cancun (Mexico); four direct flights to Varadero, three to Cayo Coco and Santa Clara and two to Holguin (Cuba); two direct flights to Montego Bay (Jamaica); as well as one direct flight to Puerto Plata and five to Punta Cana (Dominican Republic). During peak season, travellers will also find two direct flights a week to Fort Lauderdale and Orlando (United States).

Even more European destinations via Montreal
Air Transat has also increased its number of flights from Toronto to Europe with connecting flights through Montreal to Basel-Mulhouse (Switzerland), Bordeaux (France), Brussels (Belgium), Lyon (France), Madrid (Spain), Malaga (Spain), Marseille (France), Nantes (France), Nice (France), Prague (Czech Republic) and Toulouse (France). New to the roster: Air Transat will be flying twice a week to Copenhagen, the Danish capital, from Montreal.

Domestic flights to explore CanadaEach week, there will be 16 departures from Toronto to Montreal, 12 to Vancouver and four to Calgary.

It’s worth noting that last year marked the arrival of Air Transat’s first Airbus A321neoLRs. Combining these aircraft with Air Transat’s wide‑body fleet gives the airline a great deal of flexibility. It means more flights to Europe, the South and the United States, in addition to connecting flights from major Canadian airports. Travellers win big, with more holiday choices and increased frequencies to their chosen destinations.

FLIGHTS FROM TORONTO TO EUROPE

CITY – CountryNo. of Direct FlightsNo. of Connecting Flights via Montreal
LONDON – England146
MANCHESTER – England5
ZAGREB – Croatia3
GLASGOW – Scotland5
ATHENS – Greece3
DUBLIN – Ireland5
ROME – Italy76
VENICE – Italy23
LAMEZIA – Italy1
LISBON – Portugal46
PORTO – Portugal35
FARO – Portugal1
AMSTERDAM – Netherlands4
PARIS – France521
BORDEAUX – France2
LYON – France7
NANTES – France8
NICE – France1
MARSEILLE – France6
TOULOUSE – France5
BRUSSELS – Belgium6
COPENHAGEN – Denmark2
BARCELONA – Spain35
MADRID – Spain6
MALAGA – Spain3
BASEL-MULHOUSE – Switzerland2
PRAGUE – Czech Republic2
Total65102

FLIGHTS FROM TORONTO TO THE SOUTH AND UNITED STATES

CITY – CountryNo. of Direct Flights
SOUTH
CANCUN – Mexico6
CAYO COCO – Cuba3
HOLGUIN – Cuba2
SANTA CLARA – Cuba3
VARADERO – Cuba4
MONTEGO BAY – Jamaica2
PUERTO PLATA – Dominican Republic1
PUNTA CANA – Dominican Republic5
UNITED STATES
FORT LAUDERDALE – Florida2
ORLANDO – Florida2
Total30

FLIGHTS WITHIN CANADA FROM TORONTO

SegmentNo. of Direct Flights
Toronto-Montreal16
Toronto-Vancouver12
Toronto-Calgary4
Total32

Flair Airlines offers three-month unlimited travel pass for $700 as discount competition heats up

News provided by the Vancouver Sun – link to full story and updates

Low-cost carrier takes on Swoop in battle for best deals

ZEBA KHAN – February 5, 2020

Flair Airlines Ltd is offering a three-month unlimited pass from February to May. BRENT LEWIN/BLOOMBERG

Flair Airlines is offering a three-month unlimited travel pass as competition in the discount air space heats up.

Flair’s Go Travel Pass, which runs from Feb. 13 to May 13, offers two options. The basic pass for $499 allows unlimited travel for three months with Fridays and Sundays excluded and some blackout days. The unlimited pass offers unlimited travel for all days of the week at $699 with no blackout dates.

The airline travels to Vancouver, Abbotsford, Kelowna, Calgary, Edmonton, Winnipeg and Toronto. It does not fly to Quebec.

“We are thrilled to offer our passengers the freedom and flexibility to travel with our unlimited pass.  Whether you are a student who needs to visit home, a small business owner on a budget, a family needing to connect or an adventure seeker looking for your next thrill; all Canadians deserve to travel without hesitation,” Sarah Riches, director of commercial for Flair Airlines said in a press release Wednesday.

Flair is one of only two ultra-low cost airlines in Canada. WestJet affiliate Swoop Airlines is the second.

And competition has been fierce. Earlier this month Swoop held a loonie seat sale where the base cost for a seat was only a dollar before taxes, fees and extras.

Last year the Competition Bureau launched an investigation into Swoop over allegations that “predatory pricing” was used to try to crowd Flair out of some routes.

Flair last year sold a stake of its company to a U.S. private investment firm in a bid to boost its fleet to compete against its rival.

With file from Julia Mastroianni

Man arrested for claiming to have coronavirus on plane departing Toronto

News provided by City News 1130 – link to full story and updates

BY NEWS STAFF Posted Feb 3, 2020

FILE – A pilot taxis a Westjet Boeing 737-700 plane to a gate after arriving at Vancouver International Airport in Richmond, B.C., on Monday, Feb. 3, 2014. THE CANADIAN PRESS/Darryl Dyck

SUMMARY

  • The flight was about halfway to Jamaica when the man stood up and told crew and passengers he had the virus
  • The planned turned back and landed at the Toronto airport where the man was arrested

TORONTO (680 NEWS) — Police have arrested a man for mischief after he reportedly told a plane full of people bound for Jamaica that he had coronavirus, forcing it to return to Toronto.

The WestJet flight, headed to Montego Bay, departed around 10 a.m. and was about halfway there when the man stood up and told crew and passengers he had the virus.

The pilot radioed back and returned the flight to Toronto’s Pearson International Airport. The plane landed at around 2:10 p.m. where the suspect was arrested.

The 29-year-old Ontario man has since been charged with mischief. He will appear in court on March 9 in Brampton.

WestJet apologized to the 243 passengers affected by “this unfortunate situation.” They added the plane crew followed all protocols for infectious disease on board, including sequestering the man.

Police say they believe the incident was a prank and WestJet said the claim the man has coronavirus was “unfounded.”

Two flights were cancelled due to the incident on Monday and WestJet said they would be adding an extra flight on Tuesday, both to and from Montego Bay, for those affected.

Toronto-bound Air Canada jet makes emergency landing in Madrid

News provided by Radio Canada International – link to full story

A Boeing 767 aircraft flown by Air Canada makes an emergency landing at Madrid’s Barajas Airport, in Madrid, Spain Feb. 3, 2020. (Susana Vera/REUTERS)

By Levon Sevunts | Posted: Monday, February 3, 2020

A Toronto-bound Air Canada plane made an emergency landing at Madrid’s international airport Monday after the aircraft experienced an engine problem and one of its ten tires reportedly ruptured shortly after takeoff.

“Air Canada flight AC837, Madrid to Toronto, landed safely at Madrid airport this evening and returned to the gate under its own power,” the carrier said in a statement.

Operating with just one of its two engines, the Boeing 767-300 with 128 passengers and eight crew members on board had circled for four hours southeast of Adolfo Suarez-Barajas airport “to use up fuel and lighten the aircraft for landing,” the airline said.

A view of the burst tire of a Boeing 767 aircraft flown by Air Canada, as it makes an emergency landing at Madrid’s Barajas Airport, in Madrid, Spain Feb. 3, 2020. (Juan Medina/REUTERS)

Air Canada said the aircraft is designed to be able to operate on one engine and “our pilots are fully trained for this eventuality.”

Nonetheless, an emergency was declared in order to obtain landing priority, the airline said.

“There are no reported injuries,” the airline said. “We have no further details on the cause at present.”

The crew and the passengers will be provided hotels and rebooked on other flights, Air Canada said.

Spain’s defence ministry said an F-18 fighter jet had been dispatched from a military airport near the Spanish capital to evaluate the damage done to the landing gear of the aircraft.

Emergency services including firefighting trucks and ambulances were deployed at the Spanish capital’s airport.

With files from The Associate Press

Air Canada Suspends Flights to Beijing, Shanghai

Provided by Air Canada/CNW

MONTREAL, Jan. 29, 2020 /CNW Telbec/ – Air Canada said today that following the Government of Canada’s Advisory to avoid non-essential travel to mainland China it is temporarily suspending all direct flights to Beijing and Shanghai effective January 30, 2020 until February 29, 2020.

Air Canada’s last flights departing Canada will operate today and the return flights will operate from Beijing and Shanghai tomorrow, January 30, 2020. Affected customers will be notified and offered options, including travel on other carriers where available, or a full refund. Air Canada regrets this situation and apologizes for the serious disruption to our customers’ travel plans.  

Air Canada will continue to monitor this evolving situation closely in consultation with the Public Health Agency of Canada, Transport Canada and Global Affairs and will adjust its schedule as appropriate.

Air Canada currently operates direct flights to Beijing and Shanghai from Toronto, Montreal and Vancouver.

Man furious with Air Canada after wife finds rock in meal served on flight

News provided by CTV News – link to full story and updates

Phil Tsekouras Multi-Platform Writer, CTV News Toronto, Tuesday, January 21, 2020

rock

Ayman Amer said his wife found a rock in her in-flight meal on an Air Canada flight. (Ayman Amer)

TORONTO — A Toronto man was left with a bad taste in his mouth after he said his wife discovered a rock in her in-flight meal on an Air Canada flight.

Ayman Amer is an engineer and said he regularly travels from Toronto to Doha, Qatar for work. On this particular trip last month, Amer said he travelled overseas with his wife, Cybele, and 10-year-old son.

On the return journey home, the Amers connected onto an Air Canada flight from Zurich to Toronto and said the cabin crew began distributing the in-flight meals.

“They gave us the food and then my wife opened the salad,” Ayman said, referring to the green bean salad with chickpeas and grains she had been given.

“All of a sudden my wife screamed ‘Ahh’ and removed what looked like a rock from her mouth.”

rock

Ayman said he then flagged down a member of the cabin crew and notified her about what had happened.

“The stewardess grabbed the salad and left immediately,” Ayman said.

Ayman said he asked to have the salad back to take a picture of the meal, but claims the stewardess refused.

Moments later, Ayman said the cabin crew supervisor returned and claimed the stone was actually a dried bean.

Ayman said he disagreed and asked for the supervisor to examine the “dried bean” under the light. Upon further inspection, Ayman said the supervisor returned and confirmed that the dried bean was in fact a rock.

“My wife could have choked or broken her tooth, not to mention my 10-year-old son,” Ayman said.

Despite the supervisor advising Ayman he would file a report on the incident and that Air Canada would contact him he never received a response.

Air Canada offers $100 voucher

In the days following, Ayman said he made several attempts to get in touch with Air Canada but initially didn’t hear back.

Eventually, Ayman said Air Canada did respond and offered him a $100 voucher to use for future trips with the company.

“I can’t believe how they handled it,” Ayman said. “It’s ridiculous. This has never happened on any other airline.”

Ayman said the whole situation is a “disaster” and hopes that no other passengers have to go through a similar experience.

CTV News Toronto contacted Air Canada for comment but has not yet heard back.

‘I would take the $100 and move on’: Passenger rights advocate

Air passenger rights advocate Gabor Lukacs says that while the incident is ‘unfortunate’, he said Ayman should move on.

“Under the Montreal Convention, it is not clear if the passenger is owed anything (as long as they ultimately got their meal). So, I would take the $100 and move on if I were in the passenger’s shoes.”

Gabor went on to tell CTV News Toronto that the incident sounds like an honest mistake, which Air Canada does not stand to benefit from.

“There are many other things that Air Canada does that are wrong, they do so deliberately, and we should be focusing on those.”

TSB has options for investigation after WestJet plane skids off Halifax runway, spokesman says

News provided by The Globe and Mail – link to full story and updatesa

HALIFAX, THE CANADIAN PRESS, JANUARY 6, 2020

A firefighter stands on the steps of a Westjet aircraft that skidded off the runway at Halifax Stanfield International Airport, on Jan. 5, 2020.ANDREW VAUGHAN/THE CANADIAN PRESS

Three investigators from the Transportation Safety Board of Canada are trying to determine why a passenger jet skidded off the end of a runway at the Halifax Stanfield International Airport on the weekend.

WestJet Flight 248 landed in the midst of a snowstorm just after noon on Sunday and overshot Runway 14 with 172 passengers and seven crew members aboard.

There were no injuries and it remains unclear whether the Boeing 737 was damaged when it came to a stop on a grassy area about 50 metres beyond the runway.

“There was preliminary information that there was no apparent damage to the aircraft,” board spokesman Chris Krepski said in an interview. “The maintenance organization for WestJet will take a closer look at the aircraft.”

Krepski said the board has three main options as it moves forward with its investigation.

The board could conduct a comprehensive investigation and submit a full report with recommendations. It could also submit a shorter report based on a limited probe, or it could simply add basic details to its database if investigators determine there is nothing that would contribute to transportation safety.

“Right now, the Transportation Safety Board of Canada continues to gather information and we’ll assess that information to determine what the scope of an investigation might be,” Krepski said.

Runway 14 was reopened Sunday around 10 p.m. after the jet was towed away.