YVR Launches Order Now Program

May 11, 2022 · Richmond, B.C.

Mobile food and beverage ordering service to reduce lineups, provide greater convenience to airport travellers

YVR Order Now allows passengers to order their meals with the convenience of their phones through yvr.ca/ordernow. This mobile ordering platform lets users skip the wait, notifying them when their meal is ready for pick up to simply be collected at the restaurant pick up counter.

YVR is on a journey to transform its food and beverage program to provide more fresh, local and authentic offerings reflective of the vibrant and diverse culinary choices in our community. The introduction of YVR Order Now, powered by Servy’s Grab Airport Marketplace, provides another way for passengers to easily access options available in the terminal – both pre and post security – all at the ease of their mobile phones.

The web-based program is currently available at over 20 participating restaurants on YVR Order Now including Canucks Bar & Grill, Joe & The Juice, Pacific Farms Market, Subway, Tim Hortons, Vino Volo and Wendy’s, with more options to be added later in the year. YVR Order Now is available in both English and French.

Servy, the enterprise self-service platform for hospitality, has launched its second airport marketplace program in Canada at Vancouver International Airport (YVR) with the arrival of the Order Now service at this premier travel hub.

Jason Rickoff, SVP, Business Development at Servy, said, “In 2022, the average traveler wants and expects a digital experience at the airport. We are thrilled to be further expanding our presence in Canada and look forward to working with Vancouver International Airport to bring our hyper-convenient, self-service solutions to the airport’s travelers and staff. YVR Order Now exists to provide an efficient and simple solution for travelers to make quick purchases at the tap of a finger. We look forward to adding more restaurant and retail partners to the service throughout the year, further enhancing hospitality and the travelers’ experience when they visit YVR.

Robyn McVicker, VP Passenger Journey at YVR said, “The YVR Order Now program is another example of innovation and digital transformation helping make the travel journey through YVR an effortless and enjoyable one. As travellers look for a more personalized experience they will now have the opportunity to order from our fresh, local restaurant partners and enjoy delicious food either while waiting for their flight or onboard the aircraft.”

Flair Airlines adds more flights to Mexico with Puerto Vallarta routes

  • Service to sunny Puerto Vallarta begins in November
  • Non-stop flights from Edmonton begin at $109 and $99 from Vancouver

Edmonton, Alberta, May 3, 2022 – Flair Airlines, Canada’s everyday low fare airline, is bringing even more Mexican sun to Canadian travellers as it announces the launch of two new routes to Puerto Vallarta. Service to Puerto Vallarta International Airport (PVR) is the latest addition to Flair’s winter schedule for 2022.

Non-stop flights will operate twice weekly on Wednesdays and Saturdays from Edmonton, beginning on November 3. On November 5, once-weekly flights on Saturdays from Vancouver will begin.

“We’re here to offer affordable options to Canadians and growing our network in Mexico is an exciting step forward as we continue our international expansion,” said Stephen Jones, Chief Executive Officer, Flair Airlines. “We are looking forward to partnering with Puerto Vallarta International Airport to bring another sunny destination to our passengers. We know it will be a hot destination this winter, with temperatures averaging 30 degrees in November.”

“We’re pleased to see Flair introduce service to Puerto Vallarta from YVR, offering travellers another great option to visit to this popular area of Mexico from Vancouver,” said Russell Atkinson, Director, Air Service Development at Vancouver Airport Authority. “We look forward to continued growth from Flair as it expands its route map to connect even more travellers from YVR to exciting North American destinations.”

“Flair is bringing the fun with another non-stop Mexican destination from Edmonton International Airport,” said Myron Keehn, Vice President Air Service, Business Development, ESG and Government Relations, Edmonton International Airport. “Puerto Vallarta and its beautiful beaches are a popular destination from Edmonton with plenty of ways to relax and enjoy a great vacation. We’re glad to have Flair headquartered at EIA and helping bring more options for low-cost travel to our communities.”

Puerto Vallarta is an ideal resort destination for sun lovers, with sandy beaches on the Pacific Ocean surrounded by stunning views of the Sierra Madre Mountains.

One-way fares, including taxes and fees, begin at $99 from Vancouver to Puerto Vallarta and $109 from Edmonton to Puerto Vallarta. There are limited seats and availability for the fares. All routes are available for booking at flyflair.com.

About Flair Airlines

Flair Airlines is Canada’s leading low-fare airline and its greenest airline, on a mission to provide affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 30 cities across Canada, the U.S., and Mexico. For more information, please visit flyflair.com.

The Comox Valley Airport is happy to announce increased service to Vancouver on Air Canada Express

May 2, 2022, Comox BC • Thanks to CW

On Monday, May 2nd, Air Canada increased frequency to and from Comox (YQQ) with additional Air Canada Express service connections via Vancouver Airport (YVR).

“The return of 3 x daily Air Canada service with crew overnighting in Comox provides the essential connections our region has been waiting for since the start of the pandemic. By adding an early morning departure and an inbound evening flight, passengers have options to travel nearly anywhere in the world in a day. Increased choice is always welcome news, and further signals a cautious return to a more normal travel experience,” said Airport CEO Mike Atkins.

With Flair Airline’s service to Calgary and Edmonton, Swoop’s soon to start service to Edmonton, and the return of a full summer schedule from WestJet, including the popular non-stop service to Toronto, Comox’s options for safe and affordable travel just keep growing. We look forward to speeding you on your journey through YQQ!

Air Canada

About Comox Valley Airport Commission

The Comox Valley Airport Commission (CVAC) is a federally incorporated, non-profit entity, established through letters patent in 1996. The nine-member Commission is broadly representative of the Comox Valley community and its members are nominated by the City of Courtenay, the Town of Comox, the Village of Cumberland, the Comox Valley Regional District (CVRD) and the Comox Valley Chamber of Commerce.

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Lynx Air Celebrates Launch of Flights to Kelowna

To kick off the celebration, Lynx is offering up to 50% off all Kelowna flights.

KELOWNA, BC, May 2, 2022 /CNW/ – Today, Kelowna International Airport (Kelowna Airport) welcomed Lynx Air (Lynx) CEO Merren McArthur for an official ribbon cutting ceremony to celebrate Lynx’s launch of services to Kelowna.

Lynx is currently operating two flights a week from Kelowna to each of Calgary and Vancouver. As of June 29, Lynx will increase its service to Calgary to three flights per week, taking the airline’s total flights in and out of Kelowna to 10 flights and 1,890 seats per week. As part of Lynx’s commitment to making air travel affordable for all Canadians, the airline is offering fares as low as $39* to and from Kelowna.

Lynx took to the skies just over three weeks ago and has been rapidly expanding its network since.  Canadians can now book flights to 10 destinations coast to coast across Canada including Victoria, Vancouver, Kelowna, Calgary, Edmonton, Winnipeg, Toronto, Hamilton, Halifax, and St. John’s. The airline operates a fleet of brand-new, fuel-efficient Boeing 737 aircraft and plans to grow its fleet to more than 46 aircraft over the next five to seven years.

To commemorate Lynx’s growing presence in Kelowna, the airline has launched a limited-time seat sale and is offering up to 50 per cent off all base fares to and from Kelowna.  The sale will run from May 2 and will end on May 4 at 10:59 PST.  For full sale details, and to reserve discounted seats, please visit FlyLynx.com.

“We are proud to be the airline that links Canadians to wonderful destinations like Kelowna,” said Merren McArthur, CEO of Lynx.  “Whether you are traveling to catch up with friends and family, or to experience the natural beauty of the Okanagan region, Lynx will ensure a great flying experience for an affordable price.”

“We are so happy to be able to welcome Lynx Air to YLW and provide our passengers with more options when flying out of Kelowna,” says Sam Samaddar, Kelowna Airport Director. “I am pleased to see that Lynx is already expanding their service offerings to Calgary, which is one of our most popular routes.”

Lynx’s full flight schedule includes:

Round Trip MarketService StartsWeekly Frequencies
Calgary, AB to Vancouver, BCApril 7, 20227x
14x (from May 20)
Calgary, AB to Toronto, ONApril 11, 20224x
7x (from April 18)12 x (from June 28)
Vancouver, BC to Kelowna, BCApril 15, 20222x
Calgary, AB to Kelowna, BCApril 15, 20222x
3x (from June 29)
Calgary, AB to Winnipeg, MBApril 19, 20222x
4x (from May 5)
Vancouver, BC to Winnipeg, MBApril 19, 20222x
Vancouver, BC to Toronto, ONApril 28, 20227x
Toronto, ON to Winnipeg, MBMay 5, 20222x
Calgary, AB to Victoria, BCMay 12, 20222x
3x (from June 22)
Toronto, ON to St. John’s, NLJune 28, 20222x
7x (from July 29)
Calgary, AB to Hamilton, ONJune 29, 20222x
4x (from July 29)
Toronto, ON to Halifax, NSJune 30, 20223x
5x (from July 30)
Hamilton, ON to Halifax, NSJune 30, 20222x
Edmonton, AB to Toronto, ONJuly 28, 20227x
Please note that dates are subject to change. Visit the website for full schedule details.
* Available for a limited time; fares are accurate at time of release and include taxes and fees; fares vary by destination and date

 Tickets are on sale now at FlyLynx.com

About Lynx Air

Lynx Air (Lynx), is Canada’s leading ultra-affordable airline and is on a mission to make air travel accessible to all with ultra-affordable fares, a fleet of brand-new state-of-the-art Boeing 737 aircraft and a great flying experience. Lynx is a privately owned Canadian airline with the financial backing and industry expertise required to transform the Canadian aviation landscape. To learn more visit FlyLynx.com or connect with Lynx on FacebookTwitter, or Instagram.

Ultra-reliable and energy-efficient, Lynx Air’s fleet of Boeing 737 aircraft are serviced and operated by one of the most experienced teams in the business. The aircraft offer advanced aerodynamics and highly efficient engines, which result in significant fuel savings that cut the airline’s CO2 emissions by an estimated 14 per cent over even the most efficient single-aisle planes. These are vital improvements that decrease Lynx’s carbon footprint and help make it one of Canada’s greenest and most sustainable airlines. All Lynx aircraft meet the highest internationally certified safety standards and are certified by Transport Canada.

Air Canada Inaugurates Two New Connections from Quebec City to Western Canada

  • New seasonal service to Calgary and Vancouver begins
  • Air Canada continues to strengthen its presence in Quebec City

MONTREAL, May 1, 2022 – Air Canada operated today its first non-stop service between Quebec City and Calgary, offered four times a week, providing additional travel options to Quebecers and demonstrating its commitment to the people of the provincial capital. Flights to Vancouver will start tomorrow, on May 2, with up to three flights a week.

These new seasonal domestic routes, which will operate until the end of October, will be operated by Air Canada Rouge on an Airbus A319, featuring Premium Rouge and Economy class, product enhancements including upgraded streaming entertainment and options to purchase high-speed wi-fi.

Air Canada also offers daily flights to Quebec City out of its two eastern hubs, Montreal and Toronto, and will increase capacity during the peak summer season. This is in addition to two other new routes which started in December to Fort Lauderdale and Orlando, and to the increased frequency to Punta Cana and Cancun.

“Our recovery is well underway, customers are returning and we’re happy to offer new popular destinations to better connect Quebec and Western Canada,” said David Rheault, Vice-President Government and Community Relations at Air Canada. “Quebec City, Calgary and Vancouver have a lot to offer and share. These new services will meet the growing demand from the Quebec City market for travel to Western Canada, while at the same time allowing tourists from Western Canada to discover and enjoy Quebec City, one of the most famous destinations in the country, with its important cultural and historic sites. Air Canada’s diversified schedule demonstrates its commitment to Quebecers and its desire to better serve the Jean Lesage International Airport, a long-time partner. Our leadership and unique extensive network will stimulate the recovery of the travel and tourism industry.”

“Vancouver and Calgary are popular destinations and this is an important development for our airport and the entire region,” said Stéphane Poirier, President and CEO of Quebec City Jean Lesage International Airport (YQB). “In recent months, Air Canada has not only made the decision to quickly restore pre-pandemic routes but has also increased the frequency of its flights and added new destinations. Now, we are counting on the population of the greater Quebec City area to ensure the success of these connections.”

“The new flights from Quebec City will be beneficial for the citizens of the region as well as for tourists who want to discover our beautiful province,” said Jean-Yves Duclos, federal Minister of Health and Member of Parliament for Quebec. “The Quebec City airport is an economic development driver for businesses and the eastern part of the province, and we will continue to support the industry during the recovery period.”

“The entire tourism industry in the Quebec City region is delighted with the enhancements to its air service with the introduction of flights to Calgary and Vancouver from Quebec City Jean Lesage International Airport and welcomes the gesture of confidence made by Air Canada. For us, at Destination Québec Cité, this means greater accessibility for visitors to our destination and, at the same time, an opportunity to develop new markets. Western Canada represents an interesting pool of visitors to charm and attract. That is why we will support the promotion of these flights with the implementation of digital initiatives for the summer period,” said Robert Mercure, Director of Destination Québec Cité.

These flights are conveniently timed for connections onward to other destinations in Canada, the US and our international network from either Vancouver or Calgary.

About Air Canada

Air Canada is Canada’s largest domestic and international airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada is the only international network carrier in North America to receive a Four-Star ranking from the independent U.K. research firm Skytrax, which in 2021 also named Air Canada as having the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, as well as an Excellence award for its handling of COVID-19. Also in 2021, Air Canada was named Global Traveler’s Best Airline in North America for the third straight year. In January 2021, Air Canada received APEX’s Diamond Status Certification for the Air Canada CleanCare+ biosafety program for managing COVID-19, the only airline in Canada to attain the highest APEX ranking. Air Canada has also committed to a net zero emissions goal from all global operations by 2050.

YVR thanks valuable Green Coat Volunteers during National Volunteer Week

April 25, 2022 · YVR – YVR Stories

YVR Green Coat Volunteers

April 24 to 30 is National Volunteer Week. At YVR, we have one of the most recognizable and reputable volunteer programs in British Columbia.

The entire YVR community would like to take this occasion to express our sincere appreciation for our Green Coat Volunteers.

Our friendly volunteers are located throughout the airport to provide a welcoming face, answer any questions and get you moving in the right direction. 

This fantastic group of customer service ambassadors have been a staple of the passenger experience at YVR since 1989.

The program was put on pause for a year due to the pandemic. The Green Coats rolled up their sleeves and came back in March 2021.They have since helped passengers navigate YVR through waves of new COVID-19 variants, ever changing health protocols and steadily increasing passenger numbers.

We cannot overstate the importance of the role our volunteers play in the suite of customer care services at YVR.

Please make sure to say hello and give a special thanks to our Green Coats this week (and every week) as they provide essential support to our passengers, community, and employees.

Air Canada Celebrates Earth Day by Dedicating Sustainable Aviation Fuel to Four Flights Through Its Leave Less Travel Program

  • The combustion of SAF on these four flights will reduce the GHG emissions by approximately 39 tonnes of CO2e, the equivalent of two rounds trips between Ottawa and Vancouver by car

MONTREAL, April 22, 2022 /CNW/ – Air Canada announced today that it will dedicate Sustainable Aviation Fuel (SAF) to four commercial flights departing from San Francisco to its major hubs in Toronto, Vancouver, Calgary, and Montreal.

Through its Leave Less Travel Program, Air Canada is sourcing its SAF from Neste, a leading producer of renewable fuels, which will provide the airline with Neste MY Sustainable Aviation FuelTM. (CNW Group/Air Canada)

Through its Leave Less Travel Program, Air Canada is sourcing its SAF from Neste, a leading producer of renewable fuels, which will provide the airline with Neste MY Sustainable Aviation FuelTM. Powering aircraft with SAF directly reduces greenhouse gas emissions (GHG) at the source. These four flights will allow Air Canada to reduce emissions by approximately 39 tonnes of CO2e, compared with the combustion of conventional fossil jet fuel. This represents the equivalent of two rounds trips between Ottawa and Vancouver, or roughly 19,000 km, by car.

“Today we reaffirm our strong, ongoing commitment to sustainable aviation and reaching net-zero GHG emissions by 2050. Air Canada has been involved in the advancement and development of sustainable aviation fuel for a decade and we are proud to continue to lead the way in Canada when it comes to aviation climate action,” said Teresa Ehman, Senior Director, Environmental Affairs at Air Canada. “SAF is the main avenue by which Air Canada and the aviation industry as a whole will reduce their GHG emissions, as the industry continues to develop other aircraft technologies such as electric, hybrid or hydrogen aircraft at scale in a commercially meaningful way.

“The road to decarbonizing aviation requires a collective effort and is why Air Canada actively works with government, producers, and aviation stakeholders to accelerate and develop a commercial production of SAF in Canada. Because SAF will play an important role in decarbonizing the industry, we welcome corporate Canada to join our Leave Less Travel Program to increase the market demand for SAF in Canada as well as to reduce the environmental impacts of their business travel.”

Scheduled SAF Flights

Flight #RoutesScheduleFleet Type
AC738San Francisco-TorontoApril 22, 2022Boeing 737 Max-8
AC575San Francisco-VancouverApril 22, 2022Boeing 737 Max-8
AC8648San Francisco-CalgaryApril 22, 2022Mitsubishi CRJ-900
AC760San Francisco-MontrealApril 23, 2022Airbus A220-300

Leave Less Travel Program

With Air Canada’s Leave Less Travel Program, corporate customers can purchase SAF, carbon offsets or a combination of both to offset or reduce GHG emissions related to business travel and reduce their carbon footprint. This program is one of the many comprehensive initiatives being implemented as part of Air Canada’s Climate Action Plan and an additional step towards achieving the airline’s long-term goal of net-zero GHG emissions by 2050.

As part of its Climate Action Plan, Air Canada committed to invest $50 million in SAF and carbon reduction and removal technologies. According to IATA, SAF has the potential to provide a lifecycle GHG emissions reduction of up to 80% compared to conventional jet fuel.

Key SAF Collaborations:

  • Air Canada is a founding member of the newly launched  Canadian Council for Sustainable Aviation Fuels (C-SAF), a not-for-profit organization that aims to accelerate the commercial production and deployment of SAF in Canada.

  • Air Canada is a founding member of, and the first Canadian carrier to join the Aviation Climate Taskforce (ACT), formed to tackle the challenge of rising CO2 emissions from commercial aviation. Made up of ten global airlines and the Boston Consulting Group, the ACT was established to accelerate research and advance innovation related to emerging decarbonization technologies, including through the development of sustainable aviation fuels.

  • Air Canada is a signatory of the Clean Skies for Tomorrow Coalition. The coalition’s mission is to accelerate the deployment and use of SAF technologies to reach 10% of global jet aviation fuel supply by 2030.

About Air Canada

Air Canada is Canada’s largest domestic and international airline, the country’s flag carrier and a founding member of Star Alliance, the world’s most comprehensive air transportation network. Air Canada is the only international network carrier in North America to receive a Four-Star ranking from the independent U.K. research firm Skytrax, which in 2021 also named Air Canada as having the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, as well as an Excellence award for its handling of COVID-19. Also in 2021, Air Canada was named Global Traveler’s Best Airline in North America for the third straight year. In January 2021, Air Canada received APEX’s Diamond Status Certification for the Air Canada CleanCare+ biosafety program for managing COVID-19, the only airline in Canada to attain the highest APEX ranking. Air Canada has also committed to a net zero emissions goal from all global operations by 2050.