Air Transat presents new routes for summer 2022

  • The airline expands its United States program with two new destinations, Los Angeles and San Francisco, as well as year-round flights to Florida
  • Non-stop service between Montreal – Amsterdam and Quebec City – London

MONTREAL, Oct. 26, 2021 /CNW Telbec/ – Air Transat, named World’s Best Leisure Airline, is proud to announce that four new routes will be added to its 2022 summer flight program. For the first time ever, the airline will be serving the San Francisco, Los Angeles and Amsterdam airports from Montreal. Furthermore, it will offer an exclusive direct flight between Quebec City and London, strengthening its role as the leading international carrier from the Jean-Lesage Airport. Finally, Air Transat will operate routes to Fort Lauderdale and Miami year-round.

“By analyzing travel trends, it’s clear that the United States is still one of the top destinations for Quebecers and Canadians in the wake of the pandemic. Thanks to the versatility of our world-class fleet, we are perfectly positioned to meet this demand and quickly adapt to our passengers’ needs, which is why our service south of the border will be expanding starting in 2022,” explains Annick Guérard, President and Chief Executive Officer at Transat.

Chasing the sun across the border

Air Transat is enhancing its United States flight program with the addition of California. The Montreal – San Francisco flight will be operated twice weekly, while the Montreal – Los Angeles flight will run three times a week.

Due to sustained demand for flights to Florida, certain routes that were previously available only in winter will now be offered throughout the year. During summer, the Montreal – Miami flight will be operated three times a week and the Quebec City – Fort Lauderdale flight, once weekly.

More non-stop flights to Europe

At the same time, the carrier is expanding its service to Europe by adding direct service for two segments, the Netherlands and the United Kingdom, making Air Transat the only Canadian airline to fly direct from Montreal to the Dutch capital.

The Montreal – Amsterdam flight will run three times a week and the Quebec City – London flight, once weekly.

About Air Transat
Founded in Montreal 35 years ago, Air Transat is a leading leisure travel brand. Voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards, it flies to international and Canadian destinations, striving to serve its customers with enthusiasm and friendliness at every stage of their trip or stay, and emphasizing safety throughout. It is renewing its fleet with the greenest aircraft in their category as part of a commitment to a healthier environment, knowing that this is essential to its operations and the magnificent destinations it offers. Air Transat is a business unit of Transat A.T. Inc., a world-renowned holiday travel provider that has achieved Travelife certification in 2018 in recognition of its sustainability commitments.

Recent distinctions and awards

  • World’s Best Leisure Airline at the Skytrax World Airline Awards
  • Named to Forbes World’s Best Employers List
  • Best Tour Operator and Favourite Overall Supplier at the Agents’ Choice Awards presented by Baxter Travel Media
  • Ranked as Canada’s 21st best corporate citizen by Corporate Knights

Air Transat announces direct service between Quebec City and London

The airline also continues to enhance its overall offering out of Jean Lesage International Airport

MONTREAL, Oct. 25, 2021 /CNW Telbec/ – Air Transat, (TSX: TRZ) voted World’s Best Leisure Airline, is pleased to announce that it will offer an exclusive non-stop service between Quebec City and London. From May 11 to September 28, 2022, travellers from the province of Quebec’s Capitale-Nationale region will be able to benefit from weekly direct flights to London’s Gatwick airport, making it easier than ever to discover this must-see European destination. At the same time, British tourists will now have direct access to magnificent Quebec City.

From left to right: Joseph Adamo, Chief Sales and Marketing Officer, Transat; Stéphane Poirier, President and CEO of Québec City Jean Lesage International Airport (YQB); Geneviève Guilbault, Quebec Deputy Premier, Minister of Public Security and minister responsible for the Capitale-Nationale; Caroline Proulx, Minister of Tourism and minister responsible for the Lanaudière and Bas-Saint-Laurent regions; Robert Mercure, General Manager of Destination Québec cité (CNW Group/Transat A.T. Inc.)
From left to right: Joseph Adamo, Chief Sales and Marketing Officer, Transat; Stéphane Poirier, President and CEO of Québec City Jean Lesage International Airport (YQB); Geneviève Guilbault, Quebec Deputy Premier, Minister of Public Security and minister responsible for the Capitale-Nationale; Caroline Proulx, Minister of Tourism and minister responsible for the Lanaudière and Bas-Saint-Laurent regions; Robert Mercure, General Manager of Destination Québec cité (CNW Group/Transat A.T. Inc.)

“We are proud to have been serving Quebec City since our very beginnings more than 30 years ago, and to be the leading international carrier departing from Jean Lesage Airport, with an array of exclusive routes that is constantly being enhanced,” said Joseph Adamo, Chief Sales and Marketing Officer, Transat. “London is the world’s number one international market, and this route’s strong tourism potential is undeniable, both for Quebec travellers and for Britons who want to visit our beautiful province. The addition of this city-pair is an integral part of our strategic plan and our ambitions for developing our offering out of the Capitale-Nationale region.”

Stéphane Poirier, President and CEO of Québec City Jean Lesage International Airport (YQB), noted: “The addition of a flight to a destination as important as London is a dream come true for us at YQB, but also for many people in the Greater Quebec City area. Although our industry has been severely weakened by the global pandemic, Air Transat has chosen to invest in our market by offering the public a second direct connection to Europe, after Paris. It is essential that passengers return if we are to prove to Air Transat that it was right to place its trust in us.”

Geneviève Guilbault, Quebec Deputy Premier, Minister of Public Security and minister responsible for the Capitale-Nationale region, stated: “The pandemic has impacted the travel industry around the world. This announcement is a breath of fresh air for our airport, for the tourism industry of our beautiful Capitale-Nationale region and for our citizens who are eager to rediscover the pleasure of travelling comfortably and safely.” She added: “I hope that this announcement is just the first of many that will help strengthen Québec City Jean Lesage’s standing as an international airport.”

For her part, Caroline Proulx, Minister of Tourism and minister responsible for the Lanaudière and Bas-Saint-Laurent regions, said: “With this excellent news, Air Transat and Quebec City Jean Lesage International Airport are sending a strong signal that the tourism recovery is well underway, and that the province of Quebec and its Capital-Nationale region remain at the top of the list of popular destinations for European tourists. The creation of a new Quebec City-London route illustrates the success of the efforts made by all the partners in the tourism industry and by your government to maintain our charming Capitale-Nationale’s ability to welcome visitors, as well as its attractiveness throughout the pandemic. The entire tourism industry and the wonderful Capitale-Nationale region will undoubtedly benefit from this new traffic.”

Robert Mercure, General Manager of the Destination Québec cité tourism development organization, stated: “This new Quebec City-London route serve as an important lever for our tourism recovery. Attractions, restaurants, businesses and hotels have been hard hit by the pandemic and the absence of international tourists over the past 18 months. The provincial capital’s flight offering must be diversified if our destination is to remain competitive and we can only welcome this addition, which broadens our market development opportunities.”

London-bound passengers will travel on the new-generation Airbus A321neoLR aircraft, which are perfectly aligned with the company’s ongoing efforts in responsible tourism, including a commitment to achieve carbon neutrality by 2050. They consume 15% less fuel, and reduce both noise and NOx greenhouse gas emissions by half.

The route will operate on Wednesdays from Quebec City and Thursdays from London-Gatwick.

Enhanced service from Quebec City for summer 2022

Air Transat is continuing to expand its international service out of Quebec City by offering direct flights to six other destinations for the summer of 2022.

In addition to serving London, Air Transat also plans to restart its service between Quebec City and Paris, enabling travellers to enjoy exclusive service to two of Europe’s major metropolises. Sun-lovers are also sure to find something to their liking thanks to direct flights to Fort Lauderdale, now offered year-round, as well as connections to Cancún in Mexico and Punta Cana in the Dominican Republic.

Full details of Air Transat’s 2022 summer flight schedule will be announced shortly. 

About Air Transat
Founded in Montreal 35 years ago, Air Transat is a leading leisure travel brand. Voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards, it flies to international and Canadian destinations, striving to serve its customers with enthusiasm and friendliness at every stage of their trip or stay, and emphasizing safety throughout. It is renewing its fleet with the greenest aircraft in their category as part of a commitment to a healthier environment, knowing that this is essential to its operations and the magnificent destinations it offers. Air Transat is a business unit of Transat A.T. Inc., a world-renowned holiday travel provider that has achieved Travelife certification in 2018 in recognition of its sustainability commitments.

Recent distinctions and awards

  • World’s Best Leisure Airline at the Skytrax World Airline Awards
  • Named to Forbes World’s Best Employers List
  • Best Tour Operator and Favourite Overall Supplier at the Agents’ Choice Awards presented by Baxter Travel Media
  • Ranked as Canada’s 21st best corporate citizen by Corporate Knights

Transat announces the appointment of Patrick Bui as Chief Financial Officer

MONTREAL, Oct. 7, 2021 /CNW Telbec/ – Transat A.T. Inc. (“Transat” or the “Company“) is pleased to announce the appointment of Patrick Bui as Chief Financial Officer. Mr. Bui will assume his new role on November 15.

Patrick Bui, Chief Financial Officer, Effective November 15 (CNW Group/Transat A.T. Inc.)
Patrick Bui, Chief Financial Officer, Effective November 15 (CNW Group/Transat A.T. Inc.)

Mr. Bui served most recently as Chief Financial Officer for Kruger Energy, a renewable-energy producer with operations throughout the Americas. Previously, he worked as an investment banker and advisor on financial and growth strategies and mergers and acquisitions, notably at RBC Capital Markets and Morgan Stanley. He was also a policy advisor to the Quebec Minister of Finance. Mr. Bui holds an MBA from INSEAD and a BBA from HEC Montréal, as well as a CFA designation.

“I am very pleased to welcome Patrick to the Transat team,” said Annick Guérard, President and Chief Executive Officer of Transat. “His experience in the financial management of a company operating in a rapidly changing industry will be invaluable in helping Transat implement its strategic plan, optimize its capital structure and achieve the Company’s new ambitions in the wake of the pandemic crisis.”

She added: “I would like to thank Jacques Simoneau, who is acting as interim CFO until Patrick arrives. His help and support have been invaluable over the past few months.”

For his part, Mr. Bui commented: “I am eager to join Transat to participate in the restart of its operations and in its development in the coming years. I am honoured to join a company whose brand shines brightly in Quebec, and which has just been acclaimed World’s Best Leisure Airline once again.”

About Transat
Founded in Montreal 35 years ago, Transat has grown to become a holiday travel reference worldwide, particularly as an air carrier under the Air Transat brand. Voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards, it flies to international and Canadian destinations, striving to serve its customers with enthusiasm and friendliness at every stage of their trip or stay, and emphasizing safety throughout. Transat has been Travelife-certified since 2018, renewing its fleet with the greenest aircraft in their category as part of a commitment to a healthier environment, knowing that this is essential to the integrity of its operations and the magnificent destinations it serves. (TSX: TRZ).

Flight attendants exhausted by COVID-19 pandemic-fuelled rise in passenger bad behaviour

From The Globe and Mail – link to source story

AMANDA STEPHENSON, CALGARY, ALBERTA | THE CANADIAN PRESS | SEPTEMBER 30, 2021

Canadian flight attendants say they are being subjected to unacceptable levels of abuse from passengers as the COVID-19 pandemic grinds on. NATHAN DENETTE/THE CANADIAN PRESS

Passenger disobedience, rudeness, and aggressive behaviour is on the rise and directly impacting the health and well-being of airline employees, according to unions representing flight attendants at the country’s major airlines.

“Our people go to work and they anticipate having altercations with our guests on board,” said Chris Rauenbusch, an active cabin crew employee with Calgary-based WestJet Airlines Ltd. and president of the Canadian Union of Public Employees (CUPE) Local 4070. “Some people have mental health conditions and need to take leaves due to these circumstances. It’s not what we signed up for as flight attendants, but it’s unfortunately become our new reality.”

“Every time you approach someone you have in your mind that this could be stage one of a seriously escalating situation,” said Troy Winters, senior officer for health and safety with CUPE National. The union represents more than 15,000 flight attendants at nine different Canadian airlines, including WestJet, Air Canada and Transat.

“It’s not as bad as it is in the States, there’s not as much serious violence, but we certainly do have folks who are overly belligerent.”

While reports of increasingly disruptive behaviour in recent months on American flights have prompted calls for U.S. lawmakers to crack down on the problem, data suggests the problem is escalating in Canada as well. Flight attendants say many of the problems stem from passengers who refuse to obey the federal requirement to wear a face mask on board.

According to Transport Canada, incidences of passenger non-compliance with the mask mandate spiked over the summer. Airlines reported 330 passengers to the regulator for refusing to wear a mask during July and August, more than twice the number of incidents reported in April and May.

The rise can be partially attributed to increased passenger volumes as airlines reinstated routes and Canadians began to travel again over the summer. But Winters said he doesn’t believe that’s the only factor at play. As the pandemic drags on, tempers and anxieties are flaring, and Winters said it doesn’t help that different provincial governments have been sending different messages.

“You’ve got different jurisdictions like Alberta and Saskatchewan, in the summer they declared the pandemic’s over and you don’t need to wear masks any more. So folks coming out of those regions are saying ‘I don’t need to do it,’ ” he said.

“It’s an issue that’s not going away,” Rauenbusch said. “I do anticipate as we get into Thanksgiving and Christmas travel season, we’ll see a little more of what we’re seeing in the States.”

When airlines report an incident of non-compliance to Transport Canada, the regulator has a range of enforcement measures at its disposal, from letters of warning for first time offences to monetary penalties of up to $5,000. Since September of last year, Transport Canada has levied fines against 36 passengers for failing to wear a mask.

Criminal charges are also possible in the event that a passenger uses abusive language, issues verbal or physical threats towards employees or other passengers, or is otherwise deemed to be “unruly.” Though not all such cases are related to mask wearing or other public health requirements, documented instances of “unruly” passengers on Canadian aircraft have been disproportionately high during the pandemic. There were 73 recorded cases in 2020, only a 25 per cent drop from the year before in spite of the fact that passenger volumes declined by more than 70 per cent.

Flight attendants say the official numbers actually downplay the seriousness of the situation. While Transport Canada asks airlines to report every instance of passengers refusing to wear a mask, Winters said in reality crew members only report the most severe cases.

“It’s definitely under-reported,” he said. “Everyone that you have to ask three times to put their mask back on isn’t getting written up, because then you’d be writing forms from the time you got off the flight until a couple days later.”

WestJet said it has issued 118 travel bans against passengers for refusing to wear a mask since the airline introduced its “zero tolerance” policy in September of 2020.

“Since January 1, 2021, we have safely flown more than three million guests who are doing an excellent job adhering to the regulations to ensure the safety of all,” said WestJet spokeswoman Morgan Bell in an e-mail. “The total cases of non-compliance represent less than 0.02 per cent of travellers.”

Neither Air Canada, Transat AT and Porter Airlines Inc. declined to provide company-specific statistics on mask-wearing or disruptive passenger behaviour.

How Annick Guerard is leading the fightback at Canada’s Air Transat

From Flight Global – link to source story

By Pilar Wolfsteller | 28 September 2021

With a little help from new partners and a determination not to dwell on a punishing 18 months for the business, Annick Guerard is plotting a secure future for Air Transat

Montreal winters are painfully, unspeakably cold. Within minutes of exposure, uncovered skin could succumb to frostbite and wet hair freezes into icicles. Canadians know that it is unwise to spend long periods outdoors in such conditions.

But on a ridiculously frigid day back in 2001, a young Annick Guerard found herself on the apron of a Montreal-area airport, shadowing Air Transat maintenance professionals who were about to inspect and repair the wing of an aircraft. The temperature was -35°C (-31°F), and Guerard was bundled up in the warmest clothes she could find.

“I was dressed to go to the North Pole, and the mechanics began to remove their gloves to work,” she says. “I couldn’t believe it.”

She was there as a senior consultant for Deloitte, and Transat was her client. A civil engineer who had earned a degree at Polytechnique Montreal, and who holds a master’s degree in business administration from HEC Montreal, Guerard had specialised in logistics management and implementing continuous-improvement programmes in the transportation and manufacturing sectors.

OBVIOUS PASSION

During two weeks embedded in Transat’s line maintenance department, she watched in astonishment as mechanics forged on in the sub-zero climate, day after day. And despite the brutal, surreal weather, she felt an immediate connection with the workers and their company. Their passion for the airline was tangible, several even sporting tattoos of the carrier’s star logo.

Barely a year later, perhaps in part as a result of her grit on that icy assignment, Air Transat hired her as its senior director for strategy and customer experience. Two decades on, she’s now the chief executive.

Air Transat

Source: Benedicte Brocard

Guerard laughs at the story of her first encounter with the airline that would propel her to the top of her profession. But it is clear she holds deep respect for the employees who made Air Transat the company it is today.

“I love this company. I love everything about it. I love the people, and I love to come to work every day,” she says.

Guerard, now 50 years old, took the controls at the airline in May, as it faced twin crises, either of which could have signalled the end of the 35-year-old brand: a global coronavirus pandemic that seemed to never end, and the termination of a blockbuster deal with cross-town rival Air Canada that had been conceived to rescue the ailing carrier.

“It has been very tough these past few months,” she says, reflectively. “Sometimes we didn’t know if we would make it to the end of the day.”

The worst part, she says, was making the painful decision to shut down temporarily and lay off workers.

From the beginning of the pandemic through to August of this year, Canada had some of the strictest and longest-running pandemic-driven travel restrictions anywhere. Federal entry requirements for passengers arriving from outside Canada – including a required quarantine period in a government-authorised facility at the travellers’ cost – and regional regulations made travelling to or within Canada a complex undertaking.

Transat was forced to suspend flight operations twice since the beginning of the global health crisis. It first ceased operations from 1 April until 23 July 2020, joining numerous other airlines that quickly and radically slashed costs, battening down hatches as the still-little-known virus portended disaster for the global aviation industry.

IMPOSSIBLE TASK

“Trying to forecast demand at one point was just impossible. Our teams were redesigning the programme week after week, adapting to the new border restrictions and requirements,” she says.

Transat shut down again in February 2021, this time at the government’s request, in an attempt to quash any chance of infected passengers entering from abroad.

The de facto cancellation of Canada’s all-important spring-break travel season, when many Canadians seek out sunny destinations and warmer weather, hit the holiday specialist particularly hard. And still, the federal government declined to provide the industry with financial relief.

On Guerard’s first earnings call as chief executive in June, she reported an entire quarter without revenue.

In addition to dealing with the biggest industry crisis of our time, Transat spent much of the past two years attempting to close a deal with Air Canada that promised to strengthen and stabilise the brand. The timeline of the planned marriage, announced in 2019 and originally expected to close by mid-2020, was thrown off by the pandemic. Covid-19 also forced a radical rework of terms.

The legacy carrier initially offered to buy Transat for C$18 ($14.26) per share, making the deal worth about C$720 million. But following the precipitous decline in air travel demand, Air Canada slashed the price to C$5 per share. Transat’s shareholders overwhelmingly approved the new offer in December 2020, seeing it as a last-ditch means to salvage the company.

The Canadian government approved the transaction in early February, subject to conditions including job assurances, a commitment to maintain a significant presence in French-speaking Canada, the launch of new destinations within five years and what the government called “a price-monitoring mechanism”.

But two months later, after significant foot-dragging, the European Commission effectively nixed the deal because of competition concerns on European routes, leading the companies to call it off completely.

At the time, both airlines expressed frustration at the drawn-out process and the Commission’s conditions, which Air Canada called “onerous”, and “beyond commercially reasonable”.

A separate offer from an independent investor was also retracted, and negotiations ended shortly thereafter.

Canada’s number three airline was left to founder, and figure out how to go it alone.

Guerard does not look back, and does not spare a word for the deal that might have been. The company finally received C$700 million in federal financial aid in April – C$390 million to keep it operational, and C$310 million to reimburse customers whose flights had been cancelled.

Air Transat

Source: Benedicte Brocard

“Honestly, we wish the government had shown more concern for the industry from the beginning of the crisis, like we saw early on in Europe and the USA,” she says. “But we are grateful for the financial support that we got in the spring. It gave us the breathing space we needed to move forward.”

Transat’s speciality is selling package tours and operating flights to popular tourist destinations, particularly those in Mexico, the Caribbean and Europe. Before Covid-19, the company had 5,200 employees. At the height of the crisis it had laid off up to 85% of the workforce, and currently has just 1,300. Guerard says that the airline is targeting to grow back to 4,300 employees by the end of 2023.

The pauses forced the carrier to critically review its processes and structures, and to do more with less. In 2018, Transat had launched a transformation project that saw it begin moving away from its tour operating business and travel agency network, and investing more in its airline. In the past year and a half, the company accelerated the project’s key initiatives, which include simplifying the fleet, flattening workforce hierarchies, centralising functions and implementing other cost-saving measures.

Transat, which had been one of the last airlines operating Airbus A310-300s, retired the last of the widebody twinjets in 2020. It also stopped operating Boeing 737NGs, leaving it with just two Airbus types: A321s and A330s.

After restarting flight operations on 30 July and spooling up in August, the airline had nine of its 10 4,000nm (7,410km)-range A321LRs in operation by September. Transat holds orders for seven more of the type, which it expects will enter the fleet in the next two years. The carrier also has seven A321ceos, which it hopes to reactivate by November, helping ensure the airline has enough jets to serve a network expected by winter to encompass 50 destinations

COCKPIT COMMONALITY

In addition, the airline has 12 widebody A330s – all are currently in storage, but Transat anticipates returning them to service in December.

“With this mix, we have attained cockpit commonality which provides several advantages, including that pilots have the ability to be current on more than one aircraft type at a time,” Guerard says.

Of course, the return of those aircraft depends on the return of Transat’s customers. And customers will come back only when movement becomes easier, and virus mitigation strategies are co-ordinated, especially across national borders.

“Today, it takes a PhD with a speciality in ‘travel restrictions’ to understand how to travel between countries,” she says. “Even if we are all vaccinated, the demand won’t come back because it will still be too complicated for people to travel.”

And with Canada’s federal election coming up in October, the tourism industry is currently not the government’s top priority.

In five years, though, Transat hopes to grow to 55 aircraft. Guerard is eyeing the 4,700nm (8,704km)-range A321XLR, which she calls a “superstar single-aisle” that is best suited for the routes Transat operates.

“Fifty-five aircraft is still a small fleet… We don’t want to go back to where we were, with a complex and not-well-adapted fleet, which in the past caused us many efficiency and utilisation problems,” she says.

So it is natural that in this new post-pandemic, post-failed-merger normalcy, Transat is looking to optimise its resources, to punch above its weight. Guerard alludes to something more ambitious than existing as just another low-cost leisure airline ferrying winter-weary Canadian snowbirds to sun-soaked Caribbean beaches.

“Our network was designed to serve point-to-point traffic, and we have clearly understood the limitations of operating in isolation,” she says.

“We want to offer more destinations and options to our clients. So we are looking at partners to do that, and alliances are a key part of our network development strategy,” she adds.

Airbus

Source: Liner/Shutterstock.com

A321LRs have re-entered service as Air Transat ramps up its operations

For the moment, she declines to name names. What she does reveal is that both North American and European airlines are in the mix.

“We have a strong asset to offer to potential partners, [and are] looking to increase our footprint between America and Europe and sun destinations. So, our approach right now is to start with simple bilateral agreements, which will give us some quick wins,” she says. “And these partnerships may evolve into something more important and strategic in the near future.”

Guerard says she was well prepared for her promotion to chief executive after spending more than three years as the company’s chief operations officer alongside now-retired former chief and airline co-founder Jean-Marc Eustache. During that time, she got a good look at the top job and spearheaded the fleet modernisation plan, digital and IT upgrades and revenue- and cost-management improvement efforts.

“There were no real surprises,” she says of the transition. “And it’s always great when the succession comes from within [the company]. It shows that the talent development management has worked well.”

STRONG RESOLVE

The past 18 months have steeled her resolve to lead the carrier out of the coronavirus disruption as a stronger, leaner and more-focused airline.

“We have always excelled in adversity. We are fighters, and we have gone to war together,” Guerard says of the company. “At the beginning, we felt comfortable to be able to deal with this kind of crisis, but of course we never expected that we would remain in crisis mode for so long.

“Over the past year and a half decisions needed to be co-ordinated very efficiently, whether it was managing cash flow, paying the bills, co-ordinating the layoffs, organising the recall, parking the airplanes or repatriating our clients. Everything had to be executed perfectly and fast.”

She says Transat’s employees rose to the challenge.

Just like the tattooed mechanics, peeling off their winter gloves on the ice-cold airport tarmac 20 years ago, ready to repair a wing. 

Air Transat named World’s Best Leisure Airline once again

The carrier has led the ranking since 2018

MONTREAL, Sept. 28, 2021 /CNW Telbec/ – Air Transat is pleased to announce that it has taken the title of World’s Best Leisure Airline at the Skytrax World Airline Awards for the fourth time.

“Receiving this award once more is particularly significant this year, as the travel industry is just beginning to pick up under completely new circumstances. Knowing that the Air Transat experience still holds a place in the hearts of travellers fills me with pride and ambition for the future,” says Annick Guérard, President and Chief Executive Officer at Transat. She adds: “But above all, this award solidifies the professionalism and dedication of our employees who make our star shine every day and whom I thank warmly.”

“Air Transat’s achievement of being named the World’s Best Leisure Airline for the fourth time is remarkable,” adds Edward Plaisted, Chief Executive Officer at Skytrax. “It is great recognition for all Air Transat front-line staff who are clearly delivering great customer satisfaction.”

The Air Transat experience

Air Transat will be serving Canada, the United States, Europe and the South in the coming months with a new-generation fleet made up of the greenest aircraft in their category, the Airbus A321neoLR.

The carrier will also continue to distinguish itself with its warm and friendly experience at every step of the customer journey, from the booking process to the return, with features like its exclusive Club Class combining comfort and personalized service, inviting  Economy ClassKids Club created especially for globetrotters aged 2 to 11, and Option Plus upgrade for travellers seeking an enhanced experience on board.

About the World Airline Awards

The World Airline Awards were created in 1999 when Skytrax launched its first global airline passenger satisfaction survey. The survey collects travellers’ opinions on 300 airlines over a 9-month period and in 100 countries. Airlines are ranked according to about 40 criteria, from check-in and boarding to staff service and seat comfort, cleanliness and in-flight entertainment. This year’s survey polled over 21 million passengers worldwide. To learn more about the World Airline Awards, visit www.worldairlineawards.com.

About Air Transat

Founded in Montreal 35 years ago, Air Transat is a leading leisure travel brand. Voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards, it flies to international and Canadian destinations, striving to serve its customers with enthusiasm and friendliness at every stage of their trip or stay, and emphasizing safety throughout. It is renewing its fleet with the greenest aircraft in their category as part of a commitment to a healthier environment, knowing that this is essential to its operations and the magnificent destinations it offers. Air Transat is a business unit of Transat A.T. Inc., a world-renowned holiday travel provider that has achieved Travelife certification in 2018 in recognition of its sustainability commitments.

Recent distinctions and awards

  • World’s Best Leisure Airline at the Skytrax World Airline Awards
  • Ranked 2nd Travel and Leisure Company and 57th overall on Forbes World’s Best Employers List
  • Best Tour Operator and Favourite Overall Supplier at the Agents’ Choice Awards presented by Baxter Travel Media
  • Ranked as Canada’s 21st best corporate citizen by Corporate Knights

Canadians appear eager to take off for sun destinations despite ongoing COVID-19 challenges

From CBC News – link to source story

Increased demand for bookings, as Ottawa still advising Canadians to stay home

Geoff Nixon · CBC News · Posted: Sep 19, 2021

A row of beach chairs in Varadero, Cuba, is empty of sun-seekers in March 2021. Cuba is relaxing restrictions for incoming Canadian tourists starting in mid-November. (Ramon Espinosa/The Associated Press)

Michel Dubois has packed his bags, even though his planned trip to Cuba is still more than two months away.

That’s because the retired TV cameraman and editor from Saint-Jérome, Que., is eager for a break from the monotony of pandemic life.

“After a year and a half of sitting in front of my TV and computer, it’s time to move on,” said Dubois, 70, who plans to do some scuba diving and enjoy the sun.

Trips like the one Dubois has booked are giving airlines and tour operators something to look forward to as well — seemingly better business prospects after months of severely hampered operations due to pandemic-related border closures and travel restrictions.

Some key travel players are reporting increased demand for bookings to sun destinations, despite the ongoing challenges of a global pandemic that has yet to end inside or outside Canada’s borders.

Better days ahead?

The onset of the pandemic prompted governments — including Canada’s — to urge people to stay home to stem the spread of the coronavirus and its variants.

It’s a stance Ottawa still holds, even though the government recently loosened restrictions for incoming travellers who are vaccinated.

Tourists relax on a beach in Cancun, Mexico, last month. (Marco Ugarte/The Associated Press)

“We continue to advise against non-essential travel outside of Canada,” Global Affairs Canada said in an email on Friday, noting that this applies to all countries around the globe.

The department also pointed to practical concerns for those who choose to go abroad.

“Additional travel restrictions can be imposed suddenly. Airlines can suspend or reduce flights without notice. Travel plans may be severely disrupted, making it difficult to return home.”

Canada walks fine line as border reopens during fourth wave

Indeed, COVID-19 travel restrictions vary from country to country, with vaccine passports gaining traction with some governments. Prior to the current federal election campaign, Ottawa had announced plans to develop such documentation for international travel.

Then and now

Ambarish Chandra, an associate professor of economics at the University of Toronto, says that while the government actively discouraged travel last winter, that didn’t deter all people from going abroad — such as snowbirds who went to Florida.

With the progress on vaccination that has been made, Chandra said he believes Ottawa’s stance on leisure travel may have to shift.

“I don’t think it would be reasonable for the government to go a second winter season saying: ‘Don’t travel,'” Chandra said in an interview.

A mask-wearing pilot at Toronto’s Pearson International Airport in March 2020, the same month the World Health Organization declared COVID-19 to be a global pandemic. Many border closures and travel restrictions were soon put into effect in countries around the world. (Chris Helgren/Reuters)

Jörg Fritz, an associate professor in the microbiology and immunology department at Montreal’s McGill University, says that as travel picks up, Canada will have to keep a close eye on what strains of the virus are circulating here and around the globe.

“We simply need to face that this virus will not go away that quickly,” he said.

“The danger that new variants arise that might escape vaccine-induced immunity is still there and will be there for quite a while.”

It’s also key for Canada to continue increasing its vaccination rate and to ensure that children are protected as soon as that is possible, Fritz said.

A desire to get away

Air Canada says the upcoming fall and winter looks promising for travel to sun destinations.

“When looking to the sun market, we are very optimistic about our recovery,” airline spokesperson Peter Fitzpatrick told CBC News in a recent email, adding that “we are currently observing demand growth that is above 2019 levels.”

Sunwing Travel Group says it’s seeing ‘encouraging demand’ for sun-destination bookings compared with last fall. (Graham Hughes/The Canadian Press)

Meanwhile, Sunwing Travel Group reports seeing “encouraging demand” compared with last fall, which spokesperson Melanie Anne Filipp says shows Canadians are growing more confident about travelling again.

“The rise in vaccinations across the country and easing border measures have without a doubt contributed to Canadians’ increasing interest in travel to sun destinations,” said Filipp, who noted that business remains below pre-pandemic levels.

Montreal-based Air Transat is currently flying passengers to a mix of domestic and international locations. Some of its sun destinations include Cuba, the Dominican Republic, Jamaica and Mexico.

“We confirm that demand is doing well, and we clearly feel that the urge to travel is back,” Air Transat spokesperson Debbie Cabana said via email.

“However, because of the uncertainty that still exists when traveling abroad, bookings are being made more last minute than before the pandemic.”

Being able to back out

A last-minute travel buy was not the story for Dubois, the retired TV cameraman, who booked his own trip back in January.

But he also bought a ticket that will allow him to cancel his plans up to 24 hours before departure, with a full refund.

Tourists take a break at a restaurant in Havana, Cuba, in August 2019. Seven months later, the global pandemic was declared, bringing an end to most leisure travel throughout the world. (Fernando Medina/Reuters)

On prior trips, he hadn’t tended to pencil in the possibility of needing to cancel — but that was before COVID-19.

“Before now, no,” said Dubois, who worked for both CBC and Radio-Canada during his career. “Now, definitely.”

The University of Toronto’s Chandra says the more flexible arrangements being offered by airlines reflects the fact that some customers won’t be willing to book expensive tickets if there’s a chance they will lose their money.

Rolling out the welcome mat

Dubois is heading to Cuba at the end of November, and by that time, travel restrictions will have been eased.

The Cuban Tourism Ministry recently announced that as of Nov. 15, Canadians with proof of vaccination won’t have to take a test before heading to the country. They’ll also be able to travel across the island.

Vacationers take to the water at a Club Med resort in the Dominican Republic before the pandemic. With the progress on vaccination that has been made, one expert says he believes Ottawa’s restrictive stance on leisure travel may have to shift. (Charles Platiau/Reuters)

Sunwing’s Filipp said that “numerous sun destinations are already open for travel,” and like Cuba, other destinations are expected to ease restrictions of their own as vaccination rates rise and COVID-19 cases decline.

Chandra says he’s doubtful that differing rules between sun destinations will have much of an effect on travel patterns.

That’s because a lot of sun seekers — and snowbirds in particular — are likely to “stick to their choices” when it comes to their desired winter getaways. “They’re not going to go other places,” he said.

They’re also unlikely to go to other regions because they head south to take advantage of the better weather, he said.

Air Transat’s Manchester flights to resume earlier than planned

From TravelWeek – link to source story

Air Transat’s Manchester flights to resume earlier than planned

Date: Sep 14 2021

By: Travelweek Group

MONTREAL — Air Transat is resuming operations to Manchester, England earlier than originally planned in anticipation of significant passenger demand for the United Kingdom.

Following eased travel restrictions in the U.K., with Canada now on its green list of approved countries, the airline will start offering direct flights to Manchester from Toronto on Oct. 19.

Air Transat is also resuming direct flights between London Gatwick and Toronto on Sept. 15 after months of inactivity. Flights will initially operate three times weekly between the two hubs and will gradually increase over the coming months.

Direct flights from Glasgow to Toronto are also scheduled to resume on Dec. 16.

Air Transat previously announced that it will fly to nearly 50 destinations as part of its winter 2021/2022 flight program. It previously celebrated its return to the skies on July 30, following a six-month pause in operations due to COVID-19 travel restrictions.

Transat A.T. Inc. – Results for third quarter of 2021

For the third quarter:

  • Revenues of $12.5 million
  • Adjusted operating loss1 of $50.9 million (operating loss of $98.4 million)
  • Adjusted net loss1 of $115.6 million (net loss attributable to shareholders of $138.1 million)

Financial position and financing:

  • Cash and cash equivalents of $429.4 million as at July 31
  • In total, the available financing represents a maximum of $820.0 million, of which $585.1 million was drawn as at July 31, 2021

Resumption of operations:

  • Partial resumption of airline operations since July 30, 2021

MONTRÉAL, Sept. 9, 2021 /CNW Telbec/ – Transat A.T. Inc., one of the largest integrated tourism companies in the world and Canada’s holiday travel leader, announces its results for the third quarter ended July 31, 2021.

“We’re very pleased we were able to resume operations as scheduled on July 30 and move into the restart phase where our activities can gradually expand, and particularly as we look forward to a winter season that promises to be much busier than the last one. While we must continue to exercise caution given the evolving health situation, and although a full return to normal is still some time away, we’re very keen to get the crisis behind us,” stated Annick Guérard, President and Chief Executive Officer, Transat.

“Beyond resuming our operating activities, gradually recalling our employees and delivering training, we’ll be using this period to implement our strategic plan. We’ve announced two new destinations in the United States for the winter, we’re working on optimizing our capital structure, and we’re engaging in a number of discussions towards entering into airline partnership agreements. Our ambitions are high, but we’re on the right track,” Mrs. Guérard added.

The global air transportation and tourism industry has faced a collapse in traffic and demand. Travel restrictions, uncertainty about when borders will reopen fully, both in Canada and at certain destinations the Corporation flies to, the imposition of quarantine measures and vaccination and testing requirements both in Canada and other countries, as well as concerns related to the pandemic and its economic impacts are creating significant demand uncertainty, at least for fiscal 2021. For the first half of winter 2021, the Corporation rolled out a reduced winter program. On January 29, 2021, following the Canadian government’s request to not travel to Mexico and the Caribbean, and the introduction of new quarantine measures and COVID-19 testing requirements, the Corporation announced the complete suspension of all its regular flights and the repatriation of its clients to Canada. Starting July 30, 2021, the Corporation partially resumed its operations and gradually rolled out a reduced summer program. The Corporation cannot predict all the impacts of COVID-19 on its operations and results, or precisely when the situation will improve. The Corporation has implemented a series of operational, commercial and financial measures, including new financing and cost reduction measures, aimed at preserving its cash. The Corporation is monitoring the situation daily to adjust these measures as it evolves. However, until the Corporation is able to resume operations at a sufficient level, the COVID-19 pandemic will have significant negative impacts on its revenues, cash flows from operations and operating results. While progress on vaccination and the lifting of certain restrictions have made it possible to resume operations at a certain level during 2021, the Corporation does not expect such level to reach the pre-pandemic level before 2023.

Preserving cash is a priority for the Corporation; with respect to the COVID-19 pandemic, the Corporation has taken the actions discussed in the Overview section of the MD&A included in our 2020 Annual Report. Other opportunities are being evaluated to achieve this objective and the following additional actions in response to the COVID-19 pandemic were taken during the nine-month period ended July 31, 2021:

  • The Corporation completed its efforts to obtain long-term financing. As described in the Financing section of the MD&A, the available financing therefore represents a maximum of $820.0 million, of which $585.1 million was drawn as at July 31, 2021. Of the drawn down amount, a total of $265.1 million was used to repay travellers who were scheduled to leave after February 1, 2020, for which a travel credit had been issued due to COVID-19 and who had requested to be reimbursed.
  • During the quarter ended January 31, 2021, two Airbus A330s and one Boeing 737-800 were returned to lessors early. These are in addition to the three Boeing 737-800s and one Airbus A330 that were returned in advance to their lessors during the fiscal year ended October 31, 2020.
  • The Corporation continuously adjusts its flight program as the situation evolves. Since the resumption of its airline operations on July 30, 2021, Transat offers once again a reduced program of international flights departing from Montréal and Toronto that it intends to enhance gradually.
  • The Corporation is negotiating with its suppliers, including aircraft lessors to benefit from cost reductions and changes in payment terms, and is continuing to implement measures to reduce expenses and investments.
  • The Corporation is continuing to make use of the Canada Emergency Wage Subsidy [“CEWS”] for its Canadian workforce, which enables it to finance part of the salaries of its staff still at work and, until August 28, 2021, to offer employees on temporary layoff to receive a portion of their salary equivalent to the amount of the grant received, with no work required.
  • As at July 31, 2021, cash and cash equivalents totalled $429.4 million.

Third-quarter highlights

Since mid-March of 2020, restrictions on international travel and government-imposed quarantine measures have made travel sales very difficult. Due to the global COVID-19 pandemic, the Corporation suspended its airline operations on January 29, 2021 for the second time since March 2020, until their partial resumption on July 30, 2021. These factors caused the fall in revenues. The Corporation recognized revenues of $12.5 million during the quarter, an increase of $3.0 million or 31.4% compared with 2020. In 2021, revenues were mainly driven by the activities of the Corporation’s incoming tour operator in sun destinations.

Operations generated an operating loss of $98.4 million compared with $132.0 million in 2020, an improvement of $33.6 million. Transat reported an adjusted operating loss1 of $50.9 million compared with $79.9 million in 2020, an improvement of $29.0 million. The decreases in operating loss and adjusted operating loss1 were due to the unfavourable settlement of fuel derivative contracts in the third quarter of 2020.

Net loss attributable to shareholders amounted to $138.1 million or $3.66 per share (diluted) compared with $45.1 million or $1.20 per share (diluted) for the corresponding quarter of last year. In 2020, the net loss attributable to shareholders was mitigated by a gain in the fair value of fuel-related derivatives and other derivatives of $67.7 million, related to the significant recovery of fuel prices during the quarter. The deterioration of the net loss attributable to shareholders was also accentuated by the $15.9 million foreign exchange loss recorded in the third quarter of 2021, mainly due to the unfavourable exchange effect on lease liabilities related to aircraft, following the weakening of the dollar against the U.S. dollar. During the third quarter of 2020, the Corporation recognized a $28.5 million foreign exchange gain, resulting mainly from the favourable exchange effect on lease liabilities related to aircraft. Excluding non-operating items, Transat reported an adjusted net loss1 of $115.6 million or $3.06 per share for the third quarter of 2021, compared with $139.8 million or $3.70 per share in 2020.

Nine-month period highlights

As a result of the above-mentioned factors, the Corporation recorded a decrease in its results for the nine-month period ended July 31. Moreover, for the first half of winter 2021, demand was very weak and the Corporation’s capacity represented a fraction of the 2020 level. For the nine-month period as a whole, the Corporation recognized revenues of $62.0 million, a decrease of $1.2 billion or 95.1% compared with 2020, and operations generated an operating loss of $282.9 million, compared with $186.6 million in 2020, a deterioration of $96.3 million. Transat reported an adjusted operating loss1 of $155.5 million compared with $31.4 million in 2020, a deterioration of $124.1 million.

Net loss attributable to shareholders amounted to $268.2 million or $7.11 per share (diluted) compared with $258.5 million or $6.85 per share (diluted) for the corresponding nine-month period of last year. Excluding non-operating items, Transat reported an adjusted net loss1 of $328.0 million or $8.69 per share for the nine-month period ended July 31, 2021, compared with $198.9 million or $5.27 per share in 2020.

Financial position

As at July 31, 2021, cash and cash equivalents amounted to $429.4 million, compared with $576.4 million on the same date in 2020. This decrease was mainly attributable to a significant decrease in business and to refunds of travel credits, partially offset by drawdowns on the credit facilities.

In total, the available financing represents a maximum of $820.0 million, of which $585.1 million was drawn down as at July 31, 2021. Of the drawn down amount, a total of $265.1 million was used to repay travellers who were scheduled to leave after February 1, 2020, for which a travel credit had been issued due to COVID-19 and who had requested to be reimbursed.

Deposits from customers for future travel amounted to $262.8 million, compared with $638.1 million as at July 31, 2020, a decrease of $375.3 million. This change was due to refunds of travel credits made during the third quarter of 2021.

The working capital ratio was 1.27, compared with 0.93 as at July 31, 2020. The improvement in working capital resulted from the travel credits refunded during the period and financed partly by the drawdowns on the unsecured credit facility to refund travellers and drawdowns on credit facilities.

Customer deposits as at July 31, 2021 included these travel credits issued for cancelled trips related to COVID-19 amounting to $159.3 million, compared with $504.6 million as at April 30, 2021. On April 29, 2021, the Corporation entered into an agreement with the Government of Canada that also allows it to borrow an amount of $310.0 million to issue refunds to certain travellers. Following this agreement, at the end of August 2021, the Corporation had received requests for about 80% of the amount of credits issued and made refunds for more than 90% of amounts claimed. Customers had until August 26, 2021 to submit their refund requests.

Off-balance-sheet agreements, excluding contracts with service providers, stood at $544.5 million as at July 31, 2021. This amount mainly consists in commitments to take delivery of the seven A321neoLRs undelivered as at that date.

Outlook

The current situation shows encouraging signs such as the level of bookings observed and the increase in the vaccination rate. However, it remains impossible for the moment to predict the impact of the COVID-19 pandemic on future bookings, the partial resumption of flight operations and financial results.

The Corporation has implemented a series of operational, commercial and financial measures, including cost reduction, aimed at preserving its cash. The Corporation continues to monitor the situation daily to adjust these measures as it evolves. Please see the Risks and Uncertainties section of the Corporation’s MD&A for the year ended October 31, 2020 for a more detailed discussion of the main risks and uncertainties facing the Corporation.

Consequently, for now the Corporation is not providing an outlook for summer 2021 or winter 2022.

Changes in leadership

On May 26, 2021, the Corporation announced the implementation of the succession plan for Jean-Marc Eustache, who retired. Annick Guérard was appointed President and Chief Executive Officer effective May 27, 2021. Ms. Guérard served as Chief Operating Officer since November 2017.

Mr. Eustache also stepped down from his role on the Board of Directors. Raymond Bachand, Lead Director, took  over as Chair of the Board and Ms. Guérard joined the Board of Directors. These changes were effective May 27, 2021.

On May 31, 2021, Daniel Godbout, Senior Vice-President and Advisor to the President, asserted his retirement rights. Mr. Godbout will not be replaced in his functions.

On June 23, 2021, the Corporation also announced the departure of Denis Pétrin, Vice-President, Finance and Administration, and Chief Financial Officer, who left his functions on July 9 and was temporarily replaced by Jacques Simoneau, member of the Board of Directors of Transat, who will serve in an interim role until the recruitment process for Mr. Pétrin’s successor is completed.

Following the announcement of the discontinuation of the hotel activity, the employment contract of Jordi Solé, President of the hotel division, was terminated on August 31, 2021.

On November 9, 2018, the Corporation had announced the departure of Jean-François Lemay, President of Air Transat, when the Corporation would find him a successor. Given the circumstances related to the proposed transaction with Air Canada, then to the COVID-19 pandemic, Mr. Lemay and the Corporation had agreed to postpone the planned departure. Mr. Lemay’s departure was subsequently postponed until July 31, 2022, in order to identify and put in place his successor and ensure a smooth transition.

In addition, two new members have joined the Corporation’s management committee: Michèle Barre, Vice-President, Network, Revenue Management and Pricing, and Joseph Adamo, Chief Sales and Marketing Officer.

About Transat

Founded in Montreal 35 years ago, Transat has grown to become a holiday travel reference worldwide, particularly as an air carrier under the Air Transat brand. Voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards, it flies to international and Canadian destinations, striving to serve its customers with enthusiasm and friendliness at every stage of their trip or stay, and emphasizing safety throughout. Transat has been Travelife-certified since 2018, renewing its fleet with the greenest aircraft in their category as part of a commitment to a healthier environment, knowing that this is essential to the integrity of its operations and the magnificent destinations it serves.(TSX: TRZ).

Air Transat inaugurates its first direct flight between Vancouver and Quebec City

VANCOUVER, BC, Aug. 2, 2021 /CNW/ – Air Transat celebrates the launch of its brand-new direct service between Vancouver and Quebec City, becoming the first and only airline to operate this route. Flights will be offered once a week, on Mondays from Vancouver and on Sundays from Quebec City, until October 25.

From left to right: Charles Thivierge – Captain; Linda Lancup – Flight Attendant; Marie-Josée Paiement – Flight Attendant; Mario Blais – Captain; Sonia Renaud – Flight Director; Ghislain Charette – Flight Attendant (CNW Group/Transat A.T. Inc.)
From left to right: Charles Thivierge – Captain; Linda Lancup – Flight Attendant; Marie-Josée Paiement – Flight Attendant; Mario Blais – Captain; Sonia Renaud – Flight Director; Ghislain Charette – Flight Attendant (CNW Group/Transat A.T. Inc.)

“It was only natural for us to add this route to our summer schedule,” says Joseph Adamo, Transat’s Chief Sales and Marketing Officer. “As we predicted, travellers are showing a strong interest in domestic destinations, so we are pleased to offer them this new route linking two of Canada’s most important tourist hubs.”

This morning, to mark the inauguration of this new route, the 163 passengers of the very first TS969 flight from Vancouver were welcomed in a festive manner at the Vancouver International Airport (YVR). This comes a day after 185 passengers boarded the inaugural TS968 flight from Quebec City’s Jean Lesage International Airport (YQB).

“We are thrilled to welcome Air Transat back to Canada’s skies with its new service connecting YVR to beautiful Quebec City,” says Tamara Vrooman, President and CEO of Vancouver International Airport. “The addition of this seasonal flight provides travellers with more options when flying domestically from YVR and is a strong signal of confidence from Air Transat as it rejoins Canada’s airlines in the effort to reopen travel and tourism across the country, safely and in a measured approach. At YVR, we are ready to welcome back all passengers to the airport and are committed to delivering a safe and seamless experience to our passengers who, thanks to Air Transat, now have another great destination to visit direct from Vancouver.”

“Now that we can start travelling again, Air Transat is inviting people from Quebec City to discover Western Canada starting this summer,” says Stéphane Poirier, President and CEO of Quebec City’s Jean Lesage International Airport. “The addition of flights to Vancouver meets a demand expressed by the population for many years and is aligned with our objective to improve air service from Quebec City. We welcome Air Transat’s confidence in our market. We hope that passengers will choose YQB as their departure point for their next trip.”

The route will be operated by next-generation Airbus A321neoLR aircraft, which feature spacious cabins and state-of-the-art in-seat entertainment systems and have the lowest fuel consumption and greenhouse gas (CO2 and NOx) emissions in their class.

This summer, from Vancouver, Air Transat will also offer direct flights to Montreal and Toronto. 

About Air Transat
Air Transat is a leading leisure travel brand established nearly 35 years ago that offers domestic and connecting flights within Canada as well as international flights to destinations of choice in the Americas and Europe. Air Transat and its personnel strive to serve travellers with enthusiasm and friendliness, emphasizing safety at all stages of their travel experience. The carrier’s multiple initiatives aimed at reducing its carbon emissions include operation of a fleet of new-generation Airbus aircraft and development of sustainable aviation fuel (SAF). Air Transat has been voted World’s Best Leisure Airline by passengers at the Skytrax World Airline Awards.

Air Transat is a business unit of Transat A.T. Inc., an integrated international tourism company headquartered in Montreal that was awarded Travelife certification in 2018 in recognition of its sustainability commitments. Visit airtransat.com or follow us on Instagram, Twitter, LinkedIn and Facebook.

Recent distinctions and awards

  • World’s Best Leisure Airline at the Skytrax World Airline Awards
  • Ranked 2nd Travel and Leisure Company and 57th overall on Forbes World’s Best Employers List
  • Best Tour Operator and Favourite Overall Supplier at the Agents’ Choice Awards presented by Baxter Travel Media