Hong Kong authorities have warned Boeing 787 operators of possible adverse autopilot behaviour during localiser capture at the city’s international airport, after the latest in a string of incidents involving the type.
A newly-issued NOTAM instructs carriers to check a Boeing flight crew operations bulletin referring to “anomalies” in localiser capture and possible misbehavior by the autopilot flight-director system, particularly during ILS approaches to runways 25R and 25L.
It states that the issue can lead to “proximity to high grounds”, adding that – if it doubt – crews should climb back to minimum sector altitude and conduct a missed approach.
The NOTAM follows an incident on 21 April involving an Air Canada 787-9, arriving from Vancouver, which had been cleared for an ILS approach to 25L.
Transportation Safety Board of Canada says the crew contacted air traffic control after reaching the waypoint LOTUS, located about 15nm from the threshold, and reported being established on the ILS.
After controllers advised the crew to switch to the Hong Kong tower frequency, they observed the aircraft “overshooting the localiser” of 25L and descending to 3,900ft – below the minimum sector altitude of 4,300ft.
Controllers contacted the crew to warn of terrain and the pilots corrected the flightpath to re-intercept the ILS. The crew reported receiving a “false capture” of the ILS, says the safety board, which adds that the pilots had visual contact with both the terrain and the airport at the time.
The safety board indicates that only four occupants were on board the 787 (C-FNOH), suggesting it was operating a special freight supply service.
Boeing has been working on a resolution to the issue, which has affected several 787 flights into Hong Kong including four between July and October last year involving aircraft operated by Virgin Atlantic, Ethiopian Airlines, and Etihad Airways.
CALGARY, Feb. 14, 2020 /CNW/ – WestJet is pleased to announce the internal appointment of John Weatherill to the role of Vice President, Network Planning and Alliances effective today.
Reporting to Arved von zur Muehlen, WestJet Chief Commercial Officer, John will be responsible for the strategic growth of WestJet’s network and partnerships, including WestJet’s first joint venture with Delta Air Lines. In the interim, John will continue to oversee WestJet’s Revenue Management and Pricing team while the airline searches for a new Vice President, Revenue Management and Pricing.
“John brings a wealth of experience from multiple areas of our commercial business and will be instrumental in the continued global and profitable growth of our airline,” said Arved von zur Muehlen. “Under his leadership we have made incredible progress and his contributions have enabled our teams to deliver strong revenue growth and we are thrilled to welcome John into this position.”
John has been overseeing the Network Planning and Alliance team since early January, while serving in his former role of Vice President Revenue and Pricing Management. Under his leadership he was instrumental in WestJet’s premium cabin growth, branded fares, new ancillary products and innovation and automation.
“The Network Planning and Alliances team is an integral part of WestJet’s global growth and I’m excited to take on this new challenge,” said John Weatherill. “As we continue to expand our global network, I’m looking forward to strengthening our partnerships and our hubs as we deploy our 787 Dreamliners across the globe.”
Ten months into the grounding of Boeing’s Max 8 aircraft, WestJet CEO Ed Sims says he is “incredibly proud” that the Calgary-based airline was able to avoid layoffs in 2019.
Job cuts could have been a real possibility, Sims says, as a result of the lost revenue and “unavoidable cost increase” caused by the loss of the aircraft, which has been subject to a global no-fly order since March as a result of two fatal crashes involving other airlines. The disruption has forced WestJet — which owns 13 of the planes — to adjust its schedule, suspend routes and operate fuller flights.
While WestJet has successfully maintained 95 per cent of its scheduled departures since March, the shortage of aircraft has meant the airline has little flexibility in cases of weather delays or unexpected maintenance. In addition, the Max was the airline’s most fuel efficient aircraft.
“No one anticipated at the start of the year that we would be grounding not just seven per cent of our fleet, but actually 13 of our best aircraft,” Sims said in a recent interview. “I’m actually incredibly proud that we’ve got to the end of the year and we haven’t laid people off.”
WestJet has about 14,000 employees across Canada. With 2,000 people working at its corporate headquarters in Calgary’s northeast alone, the company is one of the city’s largest private sector employers. It has also embarked on a major international expansion plan, with the addition of its Boeing Dreamliner program.
But WestJet has been challenged in recent years by the ongoing economic downturn in its home province of Alberta, labour challenges, and competitive pressure from all corners. The added setback of the Boeing grounding makes the fact that WestJet was able to post the second-highest third quarter profit in its history in 2019 significant — especially given the disappointing and unusual quarterly loss the airline reported a little over a year earlier.
Just because it appears to be weathering the headwinds it faces, however, doesn’t mean the Boeing issue isn’t still top of mind at WestJet in the new year. The airline has removed the aircraft from its schedule until February 4 and while Sims said he is optimistic that global regulators are getting close to approving the plane and its software for flight, the situation has already dragged on far longer than anticipated. If the grounding lasts longer than a year, costing WestJet spring break and Easter travel revenue, that will be a real problem.
“I’m not going to rail against Boeing publicly any more than I have already voiced my frustration, because that’s not going to change the situation,” Sims said. “But yes, I am frustrated.”
The airline’s challenges won’t end the day the Max 8 is given the all-clear by regulators, either. While there have been other global aircraft groundings related to safety concerns in the past — including the Boeing 787 Dreamliner, which was grounded for several months in 2013 over concerns about lithium ion battery failures — Sims said the Max 8 grounding is the first one to take place amid the heightened “speculation and conjecture” of the social media era. It’s not at all clear that passengers are going to re-embrace the aircraft, even after officials rule it is safe.
In fact, extensive polling conducted by WestJet indicates that a majority of the airline’s customers have “some, or very deep” concern about getting on a Max 8 aircraft in the future. That means that the airline’s successful navigation of the grounding thus far is no guarantee of the future.
“When you post a quarter like we did, the understandable reaction from Boeing and others is ‘you’ve weathered the storm. The business is in good shape,’” Sims said. “And I’ve said consistently to Boeing, other than resolving the regulators’ safety concerns, my biggest worry is what happens in the next six months when we reintroduce these aircraft.”
To help reassure customers of the Max 8’s safety, Sims said WestJet will do a test flight of each of the 13 aircraft after they obtain regulatory clearance and pilots are trained on the new software system. Sims himself has also pledged to be on the first flight.
In addition, Sims said he is hopeful that Transport Canada will communicate closely with the federal Minister of Labour, to ensure the unions representing WestJet’s employees also have complete confidence in the Max 8.
“That assurance can’t just come from me; it will come from our head of engineering, it will come from our chief pilot,” Sims said. “All of our pilots, all of our cabin crew, will be proving their confidence in the operation by their readiness to fly.”
MONTREAL, Dec. 17, 2019 /CNW Telbec/ – Air Canada said today that Rouge Wi-Fi high-speed satellite-based connectivity provided by Gogo is now available across the entire Air Canada Rouge fleet of 65 aircraft that fly globally and across North America.
“Customers now can access Rouge Wi-Fi high-speed internet connectivity on their own devices whenever they are onboard an Air Canada Rouge aircraft anywhere in the world, giving everyone the ability to stay connected to email, surf the web, or stream their favourite movies and TV shows from services like Netflix and YouTube. We are excited to now offer fast, reliable wi-fi options onboard all Rouge aircraft for the increasing numbers of customers seeking connectivity when flying,” said Andrew Yiu, Vice President, Product at Air Canada.
Customers can choose from a selection of Wi-Fi packages to suit their requirements with starting prices of $8.50 CAD simply by connecting to the “Rouge Wi-Fi” network onboard and following the instructions.
In addition to the full Air Canada Rouge fleet, satellite based Wi-Fi is already available on all Air Canada Boeing 777s, and most Boeing 787s and Airbus A330s with the remainder to be completed early 2020. Air Canada Wi-Fi connectivity is also available across the carrier’s entire mainline narrow body fleet and the Air Canada Express Embraer 175 and Bombardier CRJ-900 fleets. Air Canada’s new Airbus A220 fleet which it begins taking delivery of before the end of 2019 will come equipped with satellite based wi-fi.
VANCOUVER and AUCKLAND, New Zealand, Dec. 13, 2019 /CNW Telbec/ – Air Canada’s inaugural flight AC51, 787 Dreamliner service which departed last night from Vancouver has arrived in Auckland, marking the carrier’s launch of seasonal service between Canada and New Zealand. Flights operate four times weekly until the end of March 2020.
“We are excited to launch our newest South Pacific route to Auckland which offers additional opportunities for North Americans travelling to enjoy New Zealand’s summer season, and for New Zealanders travelling for a Canadian winter vacation. Our Auckland flights are timed to conveniently connect at our extensive Vancouver trans-Pacific hub to and from a multitude of non-stop destinations throughout North America including New York-Newark,” said Mark Galardo, Vice President, Network Planning at Air Canada.
“We are very excited to welcome this new service from Air Canada which further connects Vancouver to Auckland using the amazing Dreamliner aircraft,” said Craig Richmond, President and CEO, Vancouver Airport Authority. “This addition to Air Canada’s growing network at Vancouver International Airport will not only open up more business and travel opportunities in Canada and New Zealand, it will also facilitate valuable connecting traffic between the two airports. We appreciate Air Canada’s continued commitment to utilizing Vancouver as their trans-Pacific hub.”
“We’re proud of the contribution this new service will make to growing travel and trade between the two countries. The seamless connections Air Canada provides through its hub in Vancouver will further promote a growing market. In 2018 alone, Canadians choosing to holiday in New Zealand grew by 6.7 percent to 70,000 visitors. Similarly, New Zealand visitor numbers grew by an impressive 12 percent with 34,000 people visiting Canada during the same period,” said Scott Tasker, General Manager of Aeronautical Commercial at Auckland Airport.
“Canada is one of New Zealand’s closest international partners. The new Air Canada non-stop service between Vancouver and Auckland will contribute to strengthening our close connections, further increasing our people-to-people links and tourism links,” said Amy Tisdall, New Zealand’s chargée d’affaires.
“I’m thrilled that Air Canada will be offering direct flights from Auckland to Vancouver. B.C. is a sought-after destination for international visitors, with Vancouver International Airport as the gateway to exploring our beautiful province. And now, with the HSBC Canada Sevens set to take place in Vancouver for another four years, this is the perfect time for rugby fans from around the world to visit B.C. To our friends in New Zealand, we say Kia Ora!” said Lisa Beare, British Columbia’s Minister of Tourism, Arts and Culture.
Air Canada’s state-of-the-art Boeing 787-8* Dreamliners feature 20 Signature Class lie-flat seats, 21 Premium Economy and 214 Economy Class seats with upgraded in-flight entertainment at every seat throughout the aircraft. All Air Canada flights provide for Aeroplan accumulation and redemption and, for eligible customers, access to priority services, Maple Leaf Lounges and other benefits.
Days of Week
Vancouver (YVR) 23:45
Auckland (AKL) 11:05 + 2 days
Mon, Tue, Thur, Sat
Auckland (AKL) 14:30
Vancouver (YVR) 06:30
Mon, Wed, Thur, Sat
*Air Canada’s inaugural flight operated with a Boeing 787-9 exceptionally
Air Canada’s Vancouver-Auckland service is the latest of three new international routes the carrier just inaugurated, following Air Canada’s launch of the only flights from Montreal-Sao Paulo on Dec. 11 and from Toronto-Quito on Dec. 8.
Airline first carrier to offer scheduled Dreamliner service to OGG
CALGARY, Oct. 31, 2019 /CNW/ – Today, WestJet’s 787 Dreamliner will carry guests for the first time between Calgary and Maui providing Hawaii-loving travellers the opportunity to experience WestJet’s state-of-the-art aircraft and award-winning guest experience while flying over the Pacific.
“As the Canadian carrier with the most flights to Hawaii we’re providing a superior experience for our guests flying across the Pacific this winter,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “WestJet is the first to offer scheduled Dreamliner service to Maui and we’re confident guests will enjoy their travel experience onboard our Dreamliners as they head to and from Hawaiian paradise.”
WestJet is the Canadian airline with the most flights to Hawaii and this winter will operate up to 54 weekly flights to four destinations. During peak season, the airline will operate 22 weekly flights between Western Canada and Maui and up to 28 weekly flights between Vancouver and Honolulu, Lihue and Kona.
“Our guests love a direct getaway to beautiful Maui, adding Dreamliner service to one of Hawaii’s most desirable places makes the journey even better,” said Bob Sartor, President & CEO, The Calgary Airport Authority. “We’re proud to be WestJet’s hub and the home to its Dreamliner fleet and will continue to support our strategic partner’s exciting growth.”
The WestJet Dreamliner features 320 seats in three cabins: Business, Premium and Economy, all of which contain a high-level of comfort and WestJet’s award-winning guest service. The Dreamliner’s Business cabin features all-aisle-access, lie-flat seats with on-demand dining and entertainment. The upscale Premium cabin is the ideal combination of comfort, value and guest service including a separate cabin, elevated meal service and signature welcome perks featuring sparkling wine and an amenity case. WestJet’s improved Economy cabin features on-demand inflight entertainment, blankets and pillows and complimentary food and beverages with a select number of extra legroom seats available for purchase.
Details of WestJet’s current service between Calgary and Maui (OGG):
Airline also increases capacity by 200,000 seats on key Dreamliner routes out of Calgary
CALGARY, Oct. 30, 2019 /CNW/ – Today, WestJet announced that western Canadians looking to visit Rome, Italy will now have seasonal non-stop service on the airline’s state-of-the-art Dreamliner, starting May 2, 2020, subject to government approvals.
“Whether they have Italian roots or are dreaming of a bucket list destination, western Canadians have never had convenient, non-stop access to the Eternal City,” said Ed Sims, WestJet President and CEO. “WestJet’s continued international expansion from our home in Calgary reinforces our commitment to investing in the city as an international aviation hub. With travel via Dreamliner and an elapsed travel time as opposed to connecting through eastern hubs, this flight positions us as a preferable transatlantic option for a wonderful summer holiday in beautiful and historic Rome.”
“We are extremely proud to welcome WestJet to Rome Fiumicino Airport as its new destination in Europe and first in Italy,” said Fausto Palombelli, Chief Commercial Officer of Aeroporti di Roma. “Rome Fiumicino, the first airport in Europe for passenger satisfaction, is constantly developing as the main Italian hub and preferred gateway to the Mediterranean and Southeast Europe. The new WestJet flight is the answer to an increasing demand between Canada and Italy, that has been growing beyond the capacity introduced into the market. Flying non-stop to Calgary will allow Italian customers to reach and discover a destination never served before and provide preferential access to central and western Canada and the U.S.”
“Our guests now have the option to avoid a long day of travel including connections, with WestJet’s new non-stop flight from Calgary to Rome,” said Bob Sartor, President & CEO, The Calgary Airport Authority. “WestJet is our airport’s largest carrier and our strategic partner. We congratulate them on this new Dreamliner route to Italy.”
WestJet seasonal service between Rome’s Leonardo da Vinci-Fiumicino (FCO) and Calgary International Airport (YYC) will operate three-times weekly in peak season. Flights are timed for convenient connections across WestJet’s network in North America, including to and from Vancouver, Edmonton, Winnipeg, San Francisco and Los Angeles.
The airline today also announced it is adding more than 300 Dreamliner departures, an increase of more than 52 per cent over 2019, to key transatlantic Dreamliner routes out of Calgary including:
Calgary-London (Gatwick) six-times weekly starting April 4, 2020, increases to daily service April 14, 2020.
Calgary-Paris starting March 12, three-times weekly, increases to four-times weekly April 6, and to six times weekly on June 2, 2020. This is an additional two weekly flights over summer 2019.
Calgary-Dublin resumes twice-weekly service on May 3, 2020 and increases to three-times weekly flights on May 30, 2020.
WestJet’s transatlantic Dreamliner flights, based out of Calgary, are uniquely and conveniently timed in the interest of Albertans and western Canadians with late-day departures and daytime arrivals to suit guests travelling transatlantic.
“After the success we had on our Dreamliner routes out of Calgary in summer 2019, we have added 200,000 more seats and lengthened the operating dates on our seasonal routes,” continued Sims. “The reception of these flights reinforces that we are providing services that were long overlooked for travellers from the west. Our investments in Alberta are driving economic growth, boosting our visitor economy, enabling businesses and communities to grow and unlock their potential while connecting families and friends.”
Details of WestJet’s Dreamliner service between Rome and Calgary
12 p.m. (+1)
May 2, 2020
May 3, 2020
12 p.m. (+1)
May 28, 2020
May 29, 2020
Details of WestJet’s enhanced Dreamliner service between Calgary and London, Paris and Dublin
Tom Podolec, CTV News Toronto, Saturday, September 21, 2019
After 40 years and five months of flying with Air Canada, Captain Paul Albers piloted his last commercial flight Wednesday.
But this was no ordinary retirement flight.
“What made this particularly special, I was joined in the flight deck by my brother, First Officer Andre Albers,” Captain Paul Albers said.
Both brothers are Boeing 787 Dreamliner pilots with Air Canada and say that this flight was extra special. First Officer Andre Albers was thrilled at the opportunity of sharing his brother’s retirement flight with him, saying it was an experience of a lifetime.
It’s not the first time they’ve shared the cockpit together, “we’ve flown together on approximately 25-28 flights, but to actually be able to do your brother’s retirement flight is a dream, a dream come true.”
The last flight for Captain Albers was Air Canada 857 from London to Toronto.
On their approach to Toronto Pearson Airport several air traffic controllers passed on their well wishes as they travelled through their area.
A NAV CANADA controller at Toronto Pearson tower remarked, “Captain, I just wanted to let you know, it’s been my honour and pleasure to work with you these many years, hope you enjoy yourself.” Captain Albers replied, “Thank you so much for your comments, certainly enjoyed flying in and out of Toronto.”
When Captain Albers departed his aircraft for the last time he said almost all the passengers waited to see him off.
“The majority shook my hand, nothing but kind words, it was extremely emotional for me to hear the people that I’ve flown around the world appreciate what I’ve done.”
Albers has a strong love for flying and says looking towards retirement hasn’t been easy. “My emotions kicked in about a month ago,” he said.
“I’ve had to come to terms with the fact that one minute I’m flying a fantastic modern airplane to great places in the world and as of today I’m no longer an Air Canada captain.”
As he reflected on his long career, he says two highlights come to mind. “My upgrade to captain seat was certainly one of the big high points, most definitely.”
“To go from being a First Officer to being in command of an aircraft is quite a big step,” he added. “Second highlight would be, today, doing this flight, my last flight with my brother”
Albers says he is happy to be retiring but says “I’m also going to miss flying.”
“It’s the greatest job in the world, greatest job in the world.”
Captain Paul Albers and First Officer Andre Albers are seen here inside Toronto Pearson International Airport. (Gaby Blanke)
MONTREAL, Sept. 10, 2019 /CNW Telbec/ – Air Canada announced today it will upgrade its non-stop flights from Ottawa to London-Heathrow to operate the daily service with its state-of-the-art Boeing 787 Dreamliner. Beginning next spring, customers travelling between Ottawa and London-Heathrow will have the option to fly in Air Canada’s Signature cabin, featuring fully lie-flat suites, as well as the added choice of a Premium Economy cabin.
“Air Canada is pleased to offer customers travelling between Ottawa and London-Heathrow the added comfort of service aboard our flagship Boeing 787 Dreamliner. Customers love this aircraft whose revolutionary design improves the on-board air quality, which, combined with other features such as our next generation cabin, mood lighting and other amenities, mitigates jet lag. As a result, customers arrive better rested to hit the ground running for either business or pleasure. With the Dreamliner, we are also now offering customers flying between Ottawa and London the additional option of Air Canada’s Premium Economy cabin,” said Mark Galardo, Vice President, Network Planning at Air Canada.
The 255-seat Boeing 787-8, configured in three cabins of service, will be dedicated year-round to the route beginning March 29, 2020. It will replace a 211-seat Boeing 767-300ER with two cabins of service.
Also today, Air Canada announced it is suspending its summer seasonal, Ottawa-Frankfurt service. The last flight on this route will be operated on October 24, 2019. Customers travelling to Europe from Ottawa next summer will have an additional option to fly to Frankfurt on a new seasonal service provided by our Star Alliance partner Lufthansa, which will begin operating on May 16th, 2020 and end October 24, 2020.
Air Canada in the first-half of 2020 scheduled Boeing 787-8 Dreamliner service on Toronto – Dublin route, replacing A330-300. From Toronto, the Dreamliner is scheduled to operate from 28 MAR 2020 to 30 APR 2020, once a day.
AC842 YYZ 2255 – 1030+1 DUB 788 D AC843 DUB 1225 – 1450 YYZ 788 D