Tag: Hamilton YHM

‘We’re very disappointed’: Swoop flight from Hamilton to B.C. cancelled

News provided by CBC News – link to full story and updates

The airline cancelled 30 flights during the first 10 days of July alone

CBC News · Posted: Aug 15, 2019

Yet another Swoop flight out of Hamilton has been cancelled, stranding passengers planning to travel to British Columbia. (Chris Squires)

Yet another Swoop flight out of Hamilton has been cancelled, this time stranding a plane-full of people destined for British Columbia.

Flight 109 scheduled to take off at 6:50 p.m. on Wednesday and land in Abbotsford, B.C. at 8:39 p.m. was cancelled, according to the airline’s website. It does not provide an explanation of why.

News of this latest cancellation follows frustration and confusion sparked by a rash of 30 cancellations the airline made during the first 10 days in July that left some customers paying out-of-pocket to salvage travel plans. 

Chris Squires says it meant a rocky start to vacation for him and his family, who were supposed to take their first trip back to B.C. in four years on Wednesday.

They live in Kingston, but booked a flight out of Hamilton way back in March.

Squires, along with his wife and two kids, was dropped off by friends at the John C. Munro International Airport. They had made it through customs when he says they received an email saying the flight had been cancelled due to a “mechanical” issue.

Chris Squires says the cancellation left his family very disappointed. (Chris Squires)

After months of planning and a three-hour drive from Kingston, Squires says notice of the cancellation came just two hours before their plane was supposed to take off, leaving little time to come up with a contingency plan.

“We’re going back because my mother-in-law had surgery,” he explained. “We chose Swoop because it seemed to be a great deal. We’re very disappointed.”

The airline did not immediately respond to a request for comment.

Squires says he was initially told he and his family were being moved to another flight that wasn’t scheduled to take off for another three days.

That left his kids feeling “pretty torn apart.”

But, following some negotiation with Swoop staff at the airport, he says the airline agreed to put his family in a hotel overnight and get them on a flight out Thursday.

Still, he says others weren’t as lucky and he’s left unimpressed by the whole experience.

“In a customer service business you take care of your customers,” he said. “They should have concessions [and] policies in place for when things go wrong.”

CBC News with files from Sophia Harris

Norwegian Air ends trans-Atlantic flights from Hamilton over 737 Max grounding

News provided by CBC News – link to full story and updates

Its last flight between Hamilton and Ireland will depart on Sept. 13. 

CBC News/The Associated Press · Posted: Aug 13, 2019

Norwegian bought the 737 Max specifically to support service between Europe and smaller airports across the Atlantic. The Boeing 737-800 aircrafts, pictured above, were used for their other routes. (Johan Nilsson/Associated Press)

Norwegian Air is discontinuing its trans-Atlantic service out of Hamilton. 

The airline says that the grounding of Boeing 737 Max aircrafts have made the routes between Ireland and Hamilton, as well as two other United States airports, “no longer commercially viable.” 

Its last flight to Ireland from Hamilton’s John C. Munro airport will depart on Sept 13. The Oslo-based carrier began offering daily year-round service between Hamilton and Dublin in March. It attracted travellers with its low fares, and was the only airline at Hamilton airport that offered direct flights to Europe. 

Before the airline started its Hamilton service, Anders Lindstrom, director of communications for Norwegian’s North America branch, told CBC that the flights would encourage Canadians to fly out of Canada instead of crossing the border to U.S. airports.

Norwegian Air will also end its Ireland flights from Stewart Airport in New York’s Hudson Valley and T.F. Green Airport in Providence, Rhode Island on Sept. 14. 

The airline says the decision reflects uncertainty about when or whether the troubled Boeing 737 Max will return to the air. Aviation authorities around the world grounded the plane in March after two fatal crashes. Norwegian bought the 737 Max specifically to support service between Europe and smaller airports across the Atlantic.

Sunwing to operate more direct flights from Hamilton than ever before

Provided by Sunwing Vacations Inc/Globe Newswire

TORONTO, July 22, 2019 (GLOBE NEWSWIRE) — Sunwing is offering travellers in the Hamilton and the Greater Golden Horseshoe area more tropical destination options than ever, with a total of six flight services available this coming winter. New destinations include: Cayo CocoCayo Santa Maria and Cancun. The travel company is also bringing back perennial favourites Montego Bay and Punta Cana, along with Varadero which will benefit from  twice-weekly flights on Wednesdays and Saturdays for the first time.

Playa Paraiso in Cancun – Sunwing Vacations Inc.

Travellers looking to head to Cuba can take advantage of convenient Sunday flights to Cayo Coco between December 15, 2019 and April 12, 2020. A weekly flight service to Cayo Santa Maria will operate on Fridays from December 13, 2019 until April 10, 2020. Those looking to visit Mexico can take advantage of weekly flights to Cancun departing on Sundays from December 15, 2019 until April 12, 2020. Returning favourite Punta Cana is available on Fridays from November 8, 2019 until April 10, 2020 and Montego Bay on Saturdays from December 14, 2019 to April 11, 2020.

“We are excited to be expanding our operations from John C. Munro Hamilton International Airport,” said Andrew Dawson, President of Tour Operations for Sunwing. “Since we commenced operations in the Hamilton region in 2013, our flight services have been well-received and extremely popular with residents of Hamilton and the Greater Golden Horseshoe area. With the addition of these three new destinations, we will now be offering travellers access to more of our popular vacation hotspots than ever before.”

Director, Marketing & Communications for John C Munro Hamilton International Airport, Dina Carlucci, also commented on the news, “As an airport that is growing its leisure travel options for Hamilton and the surrounding market, Hamilton International Airport is very happy to continue its invaluable partnership with Sunwing over the forthcoming winter season. Sunwing’s 2019/2020 winter program has more than doubled its flights from Hamilton, with flights to destinations in Mexico, Dominican Republic, Jamaica and Cuba including new Sunwing flights from Hamilton to Cancun, Cayo Coco and Cayo Santa Maria.”

Vacationers who take advantage of the new Cayo Coco flight service could choose to stay at Memories Flamenco Beach Resort. Located on a pristine white-sand beach, this Sunwing favourite property offers activities and amenities for guests of all ages, from the kids club featuring characters Toopy and Binoo to non-motorized water sports like windsurfing and catamaran rides. Travellers headed to Cayo Santa Maria could opt for Grand Memories Santa Maria offering a wide range of activities for all ages including a kids club.

With the newly-introduced weekly flight service to Cancun, vacationers can visit top-rated family resort, Riu Dunamar. Situated on the shores of Playa Mujeres, it is home to its very own Splash Water World water park and offers accommodation options for families of five or more. Plus, vacationers who book with Sunwing can look forward to exclusive RIU-topia inclusions like unlimited reservation-free dining, free Wi-Fi, spa credits and more.

All Sunwing vacation packages include return flights on Sunwing Airlines where passengers can sit back and relax while on board, with award-winning inflight service, complimentary non-alcoholic beverage service and buy on board selection of snacks and light meals including the brand-new Tex Mex Grilled Chicken Wrap inspired by Food Network Canada Celebrity Chef, Lynn Crawford. Passengers also benefit from a generous complimentary 23kg checked luggage allowance. For additional perks, including priority check-in and security line access*, customers can upgrade to Elite Plus from just $50 per sector.

For more information or to book, visit www.sunwing.ca or contact your travel agent.

*Available at select Canadian airports.

Swoop points to Boeing 737 Max ripple effect after wave of flight cancellations

News provided by CTVNews.ca – link to full story

A Swoop Airlines Boeing 737-800
A Swoop Airlines Boeing 737-800 is on display during a media event, June 19, 2018 at John C. Munro International Airport in Hamilton, Ont. (THE CANADIAN PRESS/Tara Walton)

Christopher Reynolds, The Canadian Press  – Published Monday, July 8, 2019

Swoop airline is facing a backlog of flights after engine trouble on an aircraft touched off a four-day wave of flight disruptions that has left passengers stranded and angry.

Passengers who had booked flights with the ultra-low-cost airline were left scrambling after it cancelled 23 flights between July 5 and July 10 due to “unscheduled maintenance” on a defective engine.

Swoop policy requires the low-cost subsidiary of WestJet Airlines Inc. to reroute passengers on other airlines if it cannot rebook them on its own flights “within a reasonable amount of time.”

The policy applies to events “within Swoop’s control,” which the maintenance issues were, according to spokeswoman Karen McIsaac.

She said the vast majority of passengers were rescheduled on Swoop flights and that it would deal with requests for rebooking on another airline “on a case-by-base basis.”

The company partly blamed the Boeing 737 Max aircraft grounding for preventing it from chartering other aircraft to accommodate stranded travellers.

“We are exploring options to charter aircraft to assist with the relief, however there are few options to do so as availability is limited in light of the MAX grounding,” McIsaac said in an email.

Authorities across the globe banned the Boeing aircraft from their skies last spring after two crashes — in Indonesia in October and Ethiopia in March — killed all 346 passengers aboard, including 18 Canadians.

Frustrated travellers took to social media, complaining that the carrier rebooked them on Swoop flights up to five days later and that its customer care centre was closed over the weekend.

The Canadian Transportation Agency, asked whether it would launch an investigation, said it “is monitoring the situation.”

The transportation watchdog said it has received two complaints so far, but noted that “what constitutes ‘a reasonable amount of time’ might depend on the situation, and this may have to be determined by the agency.”

McIsaac said Swoop is providing affected passengers with accommodation, meals and transportation “as needed.”

“Those that wish to cancel can do so for a full refund,” she added.

The maintenance problem affected one of Swoop’s seven aircraft, requiring an engine replacement due to a leaky oil seal on a Boeing 737-800 jetliner, McIsaac said. “This requires a significant amount of work and disassembly in order to fully repair the issue.”

The aircraft has a capacity of 189, meaning more than 4,300 passengers would be affected if all 23 flights were booked up.

The disruption is affecting flights from Edmonton, Halifax, Hamilton, Orlando, Fla., and other cities.

Gabor Lukacs, head of the Air Passenger Rights advocacy group, said that under federal rules intended to beef up air traveller protections and set to take effect this year, Swoop passengers would receive no compensation due to a regulatory “loophole.”

The rules impose no obligation on airlines to pay customers for delays or cancellations if they were caused by mechanical problems discovered in a pre-flight check — walking around the aircraft before takeoff looking for defects — rather than during scheduled maintenance required after 100 hours cumulatively in the air.

“They’re saying the aircraft broke down, basically, that this is a maintenance issue,” Lukacs said, referring to Swoop.

“This is exactly why the new aircraft rules are a failure. In this case, under the new rules, passengers would not get compensation. They would not see a dime.”

The past week hasn’t gone smoothly for Swoop. On Thursday night, local police were called to Hamilton airport — “just to keep the peace,” said spokeswoman Const. Lorraine Edwards — after a flight bound for Las Vegas was cancelled and rescheduled for Friday evening.

‘Unscheduled maintenance’ strands Vegas-bound Swoop passengers in Hamilton airport

News provided by CBC News – link to full article

Samantha Craggs · CBC News · Posted: July 05, 2019

A Swoop flight from Hamilton to Las Vegas – and by extension, from Las Vegas to Hamilton – was cancelled yesterday because of “unscheduled maintenance.” (Andrew Collins/CBC)

Disgruntled passengers who thought they were going to Las Vegas are stranded in Hamilton because of the “unscheduled maintenance” of a Swoop jet.

A Swoop flight headed from Hamilton to Las Vegas on Thursday was cancelled, the carrier says, because the airline has to do maintenance to one of its twin-jet Boeing 737s. It’s also impacted the flight from Las Vegas to Hamilton.

The plane was “involved in an incident requiring a maintenance inspection,” Swoop said on its website. “We sincerely apologize to our travellers for the interruption in their plans however safety will always be at the forefront of our decision making.”

“We are working on re-accommodations and will send emails to the travellers once everything is finalized.”

Swoop said it’s arranged a “recovery flight” from Hamilton to Vegas for 6:30 p.m. today. It will run a flight from Las Vegas to Hamilton at 9 p.m. 

“Affected travellers will be provided accommodation, meal and transportation vouchers, as needed and those that wish to cancel can do so for a full refund,” it said.

Jaimie Singleton of Toronto was on the 7:30 p.m. flight Thursday. She and her friend hoped to make it to Las Vegas to join friends for fourth of July fireworks, but it didn’t happen.

Singleton said they sat on a sweltering plane for about 40 minutes and saw a flight attendant require medical attention for what looked like heat stroke. Then they were shuffled off the plane and spent the evening trying to get more information. At one point, the departure screen showed that their flight had already left, which “obviously had not happened.” 

Around 11 p.m., the carrier paid for a room at the Sheraton in downtown Hamilton, she said, and gave them meal vouchers worth $10 each.

Singleton said she and her friend will only be in Las Vegas until Sunday, and now they’re losing a whole day of that trip. 

It’s “disappointing,” said Singleton. But “it’s not the end of the world. We’ll have fun regardless.”

Hamilton police were called to the airport just after 10 p.m. Thursday to help Swoop manage passengers, said Const. Lorraine Edwards.

There were allegations a crew member heard a metal object enter the airplane engine, she said, but there’s “no evidence to suggest this happened.”

“As of last night, there was nothing criminal in nature brought forward to us.”

Air Transat is synonymous with Sun to travellers in Ontario

Provided by Transat A.T. Inc/CNW

The airline is strengthening its position as a leader in holiday travel this winter with new Sun destinations in the South and Europe

MONTREAL, July 4, 2019 /CNW Telbec/ – Air Transat is pleased to present travellers in Ontario with its winter 2019-2020 program for Sun destinations in South and Central AmericaMexicoFlorida, the Caribbean and Europe. The addition of new Airbus A321neoLRs to its fleet next winter will allow the carrier greater flexibility to offer a broader choice of destinations to travellers. Named the 2019 World’s Best Leisure Airline by Skytrax, Air Transat will offer 36 destinations in the South and Europe from Toronto. The most scenic beaches in the South will be accessible to passengers flying out of Ottawa, London and Hamilton as well.

More flights to the most popular Sun destinations  
Toronto region beachgoers will be spoilt for choice between 25 favourite Sun destinations in 10 different countries. From London, Ontario, Air Transat will add a new direct flight to Puerto Plata, Dominican Republic. And from Hamilton, there will be a new direct flight to Santa Clara, Cuba, as well as a second weekly direct fight to Punta Cana, Dominican Republic.

Europe in winterFrom Toronto, along with its daily flight to London, United Kingdom, Air Transat will offer two direct flights a week all year long to Glasgow and Manchester, UK, respectively. Plus, the airline will extend to mid-January its flights to Barcelona, Spain, and Rome, Italy, with two direct flights a week to each city. Travellers will be able to fly to Portugalfrom Toronto, with two weekly direct flights to Lisbon, and one direct flight to Porto. It is also good to know that Air Transat is the only airline offering a direct flight from Toronto to Faro, in the Algarve, during the winter (one flight a week).

Discovering Canada and Europe with domestic and connecting flights 
Air Transat’s domestic flights, which link some major Canadian cities, will allow Ontarians to explore other regions in Canada as well as transatlantic destinations accessible via connecting flights. The airline will continue its daily flights between Toronto and Montreal, in addition to its five weekly direct flights between Toronto and Vancouver.

From Toronto: 36 South and Europe destinations

SouthNumber of flights (during peak season)
Caribbean
Montego Bay, Jamaica4 direct flights a week
St. Maarten1 direct flight a week
Cuba
Cayo Coco4 direct flights a week
Cayo Largo1 direct flight a week
Cayo Santa Maria4 direct flights a week
Holguin4 direct flights a week
Santiago de Cuba                  1 direct flight a week
Varadero6 direct flights a week
Dominican Republic
La Romana1 direct flight a week
Puerto Plata4 direct flights a week
Punta CanaDaily direct flights
Samana1 direct flight a week
Santo Domingo1 direct flight a week
Mexico
Cancun-Riviera MayaDaily direct flights
Cozumel1 direct flight a week
Huatulco1 direct flight a week
Puerto Vallarta2 direct flights a week
South and Central America
Cartagena, Colombia1 direct flight a week
Liberia, Costa Rica2 direct flights a week
San Jose, Costa Rica2 direct flights a week
Roatan, Honduras2 direct flights a week
Rio Hato, Panama2 direct flights a week
United States
Fort Lauderdale, Florida5 direct flights a week
Orlando, Florida3 direct flights a week
San Juan, Puerto Rico1 direct flight a week
EuropeNumber of flights (during peak season)
France
ParisDaily flights via Montreal
Italy
Rome2 direct flights a week (until mid-January)
Portugal
Faro1 direct flight a week
Lisbon2 direct flights a week and 2 flights a week via Montreal
Porto1 direct flight a week
Spain
Barcelona2 direct flights a week (until mid-January)
Madrid3 flights a week via Montreal
Malaga3 flights a week via Montreal
United Kingdom
Glasgow2 direct flights a week
LondonDaily direct flights
Manchester2 direct flights a week

From Toronto: domestic flights

Canada
Vancouver5 direct flights a week
MontrealDaily direct flights

From London: 3 South destinations

Dominican RepublicNumber of flights (during peak season)
Puerto Plata1 direct flight a week
Punta Cana1 direct flight a week
Mexico
Cancun-Riviera Maya1 direct flight a week

From Hamilton: 6 South destinations

SouthNumber of weekly flights (during peak season)
Cuba
Cayo Coco1 direct flight a week
Cayo Santa Maria1 direct flight a week
Varadero1 direct flight a week
Dominican Republic
Puerto Plata1 direct flight a week
Punta Cana2 direct flights a week
Mexico
Cancun-Riviera Maya2 direct flights a week

From Ottawa: 7 South destinations 

SouthNumber of weekly flights (during peak season)
Cuba
Cayo Coco1 direct flight a week
Cayo Santa Maria1 direct flight a week
Varadero1 direct flight a week
Dominican Republic
Puerto Plata1 direct flight a week
Punta Cana3 direct flights a week
Samana1 direct flight a week
Mexico
Cancun-Riviera Maya2 direct flights a week

Swoop releases its 2019 Winter schedule, adds Los Cabos to its network

Provided by Swoop/CNW

Airline brings more sun flying to Canadians this winter, adds three aircraft to its fleet

AppleMark

CALGARY, June 25, 2019 /CNW/ – Today Swoop released its 2019 winter schedule with non-stop flights available for booking from June 25, 2019 through April 25, 2020. The schedule boasts 28 winter getaway routes, including the enticing new destination of Los Cabos, Mexico.

As part of the winter schedule, Swoop announced three-times weekly service between Edmonton International Airport (YEG) and twice-weekly service between Winnipeg Richardson International Airport (YWG) and Los Cabos International Airport (SJD). The Los Cabos routes start November 2, 2019 and November 17, 2019, respectively.

“The 2019 winter schedule adds Las Cabos and expands service at existing domestic locations,” said Steven Greenway, President of Swoop. “This past year we’ve learned that our network is solid and now we’re tweaking it using our next three planned aircraft deliveries. Our travellers have been asking for more sun-service and we have responded by adding routes from Winnipeg, Edmonton and London, Ont.”

Swoop’s service in Winnipeg will increase from 16 to 26 weekly flights at the height of the winter schedule, 14 of which will serve transborder and international destinations. Winnipeg will enjoy new service toPuerto Vallarta and Los Cabos, Mexico; Las Vegas, Nevada; Mesa, Arizona; and Orlando, Fort Lauderdale and Tampa Bay, Florida.

Edmonton will add service to Puerto Vallarta, Mazatlán, Los Cabos and Cancun, Mexico.

New sun-service from London, Ontario includes Cancun, Mexico; Las Vegas, Nevada; and Orlando, Florida.

Swoop has maintained its growth plan and will be accepting the delivery of three more aircraft by the end of 2019, bringing its fleet total to 10 Boeing 737-NG 800s.

Flights are now available for booking through to April 25, 2020.  

Details of Swoop’s winter schedule 

Domestic 
Markets
Service StartsService 
Offered
Weekly 
Frequency
Air 
Transportation 
Charges (ATC) 
base fare from
Taxes, 
Fees and 
Charges
Total One-
Way Price 
From *
Abbotsford 
and London
June 25Daily except 
Saturday
6x$87.17$11.83$99CAD
Abbotsford 
and Winnipeg
June 25Monday, 
Wednesday 
& Friday
3x$115.73$13.26$129CAD
Edmonton 
and 
Abbotsford
June 25Daily16x$19.07$39.93$59CAD
Edmonton 
and Winnipeg
June 25Monday, 
Wednesday 
& Friday
3x$19.07$39.93$59CAD
Edmonton 
and Hamilton
June 25Daily except 
Saturday
6x$76.21$42.79$119CAD
Edmonton 
and London
June 25Daily except 
Saturday
6x$57.17$41.83$99CAD
Hamilton and AbbotsfordJune 25Daily except 
Saturday
6x$108.59$50.41$159CAD
Hamilton and 
Winnipeg
June 25Daily except 
Thursday
6x$46.64$42.36$89CAD
Hamilton and 
Halifax
June 25Tuesday, 
Thursday, 
Friday & 
Saturday
4x$55.49$43.51$99CAD
Transborder 
Markets
Service StartsService OfferedWeekly 
Frequency
Air 
Transportation 
Charges (ATC) 
base fare from
Taxes,
Fees and 
Charges
Total One-
Way Price 
From *
Abbotsford 
and Las 
Vegas
June 25Thursday & 
Sunday
2x$38.44$60.56$99CAD
Kelowna and 
Las Vegas
June 25Thursday & 
Sunday
2x$18.44$80.56$99CAD
Edmonton 
and Las 
Vegas
June 25Daily7x$27.49$91.51$119CAD
Edmonton 
and Orlando
June 25Monday & 
Friday
2x$65.58$93.41$159CAD
Edmonton 
and Mesa
June 25Wednesday & 
Sunday
2x$85.00$94.39$179.39CAD
Winnipeg and Las VegasNovember 15Monday & 
Friday
2x$51.53$87.47$139CAD
Winnipeg and 
Orlando
November 15Tuesday & 
Friday
2x$51.53$87.47$139CAD
Winnipeg and 
Fort 
Lauderdale
November 16Monday & 
Saturday
2x$70.58$88.42$159CAD
Winnipeg and 
Tampa Bay
November 17Thursday & 
Sunday
2x$51.53$87.47$139CAD
Winnipeg and 
Mesa
December 15Thursday & 
Sunday
2x$89.63$89.37$179CAD
London and
Las Vegas
October 3Thursday & 
Sunday
2x$69.00$70.00$139CAD
London and 
Orlando
October 26Wednesday & 
Saturday
2x$69.00$70.00$139CAD
Hamilton and 
Las Vegas
June 25Monday, 
Thursday, 
Friday & 
Sunday
4x$68.68 $90.32$159CAD
Hamilton 
and Orlando
June 25Monday, 
Wednesday, 
Thursday & 
Saturday
4x$30.58$88.42$119CAD
Hamilton and 
Tampa Bay
June 25Monday, 
Wednesday & 
Sunday
3x$30.58$88.42$119CAD
Hamilton and 
Fort 
Lauderdale
June 25Monday, 
Friday & 
Saturday
3x$30.58$88.41$119CAD
International 
Markets
Service StartsService 
Offered
Weekly 
Frequency
Air 
Transportation
Charges (ATC) 
base fare from
Taxes, 
Fees and Charges
Total One-
Way Price
From *
Abbotsford 
and Mazatlán
June 25Wednesday 
& Friday
2x$95.27$63.91$159.18CAD
Abbotsford 
and Puerto 
Vallarta
June 25Monday & 
Saturday
2x$135.27$63.91$199.18CAD
Edmonton
and Los 
Cabos
November 2Tuesday, 
Thursday & 
Saturday
3x$83.59$95.41$179CAD
Edmonton 
and Puerto 
Vallarta
October 19Monday & Saturday2x$83.59$95.41$179CAD
Edmonton 
and Cancun
October 24Thursday &
Saturday
2x$83.59$95.41$179CAD
Edmonton 
and Mazatlán
November 2Wednesday & 
Saturday
2x$83.59$95.41$179CAD
Winnipeg and
Los Cabos
November 17Wednesday & 
Sunday
2x$108.84$90.16$199CAD
Winnipeg and 
Puerto 
Vallarta
November 27Tuesday2x$88.84$90.16$179CAD
London and 
Cancun
October 24Thursday & 
Saturday
2x$107.18$71.82$179CAD
Hamilton and 
Puerto 
Vallarta
June 25Wednesday, 
Friday & 
Sunday
3x$87.02$92.16$179.18CAD
Hamilton and 
Cancun
June 25Tuesday, 
Thursday & 
Saturday
3x$47.02$92.16$139.18CAD
Hamilton and Montego BayJune 25Wednesday & 
Saturday
2x$37.63$111.36$149CAD
*Every day low fares. Lower promotional fares may be available during select travel periods.   

“Our growing partnership with Swoop is creating more options for Winnipeg travellers while giving new visitors the opportunity to come explore our great city,” said Barry Rempel, President and CEO of Winnipeg Airports Authority. “These new non-stop direct routes enhance Winnipeg’s network for the benefit of our community.”

“We want to thank Swoop for increasing its service to the Edmonton Metro Region and helping bring those warm, sunny destinations a little closer,” said Tom Ruth, President and CEO Edmonton International Airport. “Our market is always looking for new ways to explore the world.”

“We’re excited to offer passengers non-stop ultra-low-cost flights to Cancun, Las Vegas and Orlando from London” says Michael Seabrook, CEO at London International Airport. “These added flights are further indications of Swoop’s success in London. With the combination of great flight dates and ultra-low-cost fares, we hope travellers in Southwestern Ontario make the most of these new flights this winter!”

Additional Quotes

“We are thrilled to see routes to Winnipeg and Las Vegas launch this year with Swoop,” said Sam Samaddar, Airport Director, Kelowna International Airport. “We’ve heard from the community that they want more non-stop destinations from Kelowna and working with Swoop is just one way we are making this happen.”

“Abbotsford is home to YXX, one of Canada’s fastest growing airports. I’m pleased to see that this winter, YXX will see Swoop bring back a suite of international flights to Puerto Vallarta, Mazatlán, Las Vegas and extend their domestic service to include London, Ontario and Winnipeg through the winter season,” said Henry Braun, Mayor of Abbotsford. “YXX and Swoop provide a significant regional benefit, offering travellers safe and accessible air travel options from the hub of the Fraser Valley.”

“To complement Swoop’s year-round services from Hamilton International to various destinations in Canada, the United States, Mexico and the Caribbean, we are excited to welcome back the seasonal destinations of Tampa Bay and Puerto Vallarta this winter,” said Cathie Puckering, President and CEO, John C. Munro Hamilton International Airport. “Swoop’s affordable travel options to its growing list of southbound destinations will allow Canadians to escape the cold winter months ahead and travel more often from Hamilton – Swoop’s Eastern Canadian base.”

Happy Birthday! Swoop marks a year in the skies

Provided by Swoop/CNW

Travellers’ stories tell the difference ultra-low-cost travel has made in their lives

Swoop Stories | 1 year, 1 million travellers flown and countless memories made
Swoop Stories | 1 year, 1 million travellers flown and countless memories made

CALGARY, June 20, 2019 /CNW/ – Today marks a year of ultra-low-cost flying for Swoop and its travellers. Since June 20, 2018, the ultra-low-cost airline grew from five to sixteen destinations, spanning four countries including the U.S., Jamaicaand Mexico. As part of its 2019 summer schedule, the airline also recently expanded its domestic network to include London, ON and Kelowna, BC.

“With 365 days of flying and over one million travellers flown, we are  proud to be Canada’s preferred ultra-low-cost airline, enabling dreams, reunions and providing the pleasure of ultra-low-cost travel to both new and repeat travellers,” said Steven Greenway, President of Swoop. “Our travellers’ stories speak for themselves and we have so many reasons to be thankful for their trust and support. We can’t wait to see what year two brings.”

As part of the birthday celebration, Swoop today also released a video that features stories from Swoop travellers sharing the opportunities that ultra-low-cost travel has made possible this past year. See the difference Swoop is making here.

Since its first flight, Swoop has welcomed more than one million travellers onboard, proving that Canadians were waiting for a more affordable air travel option and that Swoop’s value proposition has resonated with its travellers.

  • 89 per cent of surveyed Swoop travellers have already recommended Swoop to a friend or colleague.
  • 94 per cent of surveyed travellers like Swoop’s unbundled service model.
  • 90 per cent of surveyed travellers felt their Swoop travel experience provided good value.
  • 92 per cent of surveyed travellers said Swoop met or exceeded expectations. 

†Based on a 2019 survey of 23,830 Swoop travellers.

To celebrate and thank travellers for their support, the airline is offering a web-only birthday sale.

RouteAir transportation 
charges base fare
Taxes, 
fees and 
charges
Number 
of seats
Total one-way 
price from
London (YXU) – Halifax (YHZ)$38.09$20.91200$59 †CAD
Abbotsford (YXX) – London (YXU)$49.07$9.93200$59 †CAD
Winnipeg (YWG) – Abbotsford (YXX)$43.11$35.89200$79 †CAD
Hamilton (YHM) – Fort Lauderdale (FLL)$11.54$87.46200$99 †CAD
Hamilton (YHM) – Orlando (MCO)$11.54$87.46200$99 †CAD
Hamilton (YHM) – Montego Bay (MBJ)$37.63$111.37200$149 †CAD
Edmonton (YEG) – London (YXU)$19.07$39.93200$59 †CAD
Kelowna (YLW) – Winnipeg (YWG)$48.12$30.88200$79 †CAD

†Book by June 24, 2019 (11:59 p.m. MDT) for travel between September 4, 2019 – October 27, 2019. 1600 seats available. Some blackout dates and restrictions apply. For more details, please visit FlySwoop.com/deals.

To learn more about Swoop’s destinations, schedule and ultra-low-cost model visit FlySwoop.com  or connect with Swoop on FacebookTwitter and Instagram.

Porter plane makes emergency landing in Hamilton

News provided by CTV News/The Canadian Press (link to full article) – with a hint from P.N.

porter airlines

The Canadian Press – Published Tuesday, June 18, 2019 12:57PM EDT 

A Porter Airlines flight travelling from Montreal to Toronto has made an emergency landing in Hamilton.

Hamilton International Airport says fire officials attended and there were no reported injuries,

It says one of its runways is currently closed.

The Porter Airlines website shows flight PD458 left Montreal at 9:10 a.m. and was diverted to Hamilton, where it landed at 10:30 a.m.

Government of Canada invests in transportation infrastructure at John C. Munro Hamilton International Airport to move goods to market

Provided by Hamilton International Airport

Four-year, $38.8 million infrastructure project will support continued cargo and passenger traffic growth.

HAMILTON, ON (June 14, 2019) – John C. Munro Hamilton International Airport will undergo an Airfield Rehabilitation and Modernization Project to fully restore its two main runways, supporting taxiways and lighting systems over the next four years, starting in 2019. These projects will improve the efficiency, reliability and safety of airport operations, accelerate investment to accommodate the increasing use of larger wide-body aircraft for domestic and long-haul traffic to support current and future growth through Hamilton International.

“Modernization of Hamilton International’s runways, taxiways and lighting systems will ensure longevity of this critical infrastructure, and position the Airport to continue serving a strategic transportation and trade corridor, and the many businesses who rely on connections to port, train, major route highway and U.S. border routes to access new markets for Canadian imports and exports,” said President & CEO, Cathie Puckering.  “We look forward to completing these critical infrastructure improvements so that Hamilton International can continue to deliver on its vision to be the best global gateway in Canada for affordable travel and goods movement and continue to be a key economic contributor in our region.”

The investment of critical transportation infrastructure includes four major elements: 

  • Strengthen the Airport’s primary runway: Runway 12-30 is one of Southern Ontario’s longest runways, and investment will facilitate current and future heavy freighter traffic. Rehabilitation of instrument landing and low visibility systems will improve overall reliability.
  • Strengthen the Airport’s secondary crosswind runway: Investments will be made to improve the efficiency of Runway 06-24, which serves as the alternative approach and departure path for diversion flights during inclement weather.
  • Upgrade taxiways systems: The airfield’s support system of taxiways connecting to the runways will be upgraded to accommodate growing 24/7 aircraft operations.
  • Upgrade airfield lighting: Advanced LED lighting technology will be implemented on the airfield to improve reliability, promote efficiency and reduce greenhouse gas emissions.
Hamilton International Airport Cargo Centre, courtesy of Hamilton International Airport

The total project cost is $38.89 million, and Transport Canada’s National Trade Corridor Fund (NTCF) will contribute $18.54 million, with the balance funded by airport operator TradePort International Corporation, as part of its capital investment plan. To minimize closures and interruption to existing 24/7 operations, airfield work will be completed in phases.

Hamilton International is an economic engine for the City of Hamilton and the surrounding region. Its latest Economic Impact Study demonstrated that in 2017, the Airport generated almost 3,500 jobs in the region (a 25% increase since 2013), labour income of $243 million, a GDP of $385 million and industry activity of $1.2 billion.  Through the investment announced today, these Airport projects will create more than 350 construction jobs, with an additional 863 full-time jobs to be created over the next five years, representing an additional $149 million in labour income. The Airport anticipates that the NTCF’s investment will facilitate approximately $2.1B in economic activity annually.

“On behalf of our board of directors, employees and business partners of Hamilton International, a sincere thank you to the Government of Canada and the Honourable Minister Marc Garneau for recognizing the need for infrastructure investment to further promote continued growth in our region,” Puckering said. “Our Member of Parliament, the Honourable Minister Filomena Tassi, has graciously endorsed the Airport for its many economic benefits to our community, and this next step ensures that the momentum continues.”

“Hamilton is proud to be home to Canada’s fastest growing and largest overnight express cargo airport. On behalf of the City of Hamilton, I would like to thank our Federal partners for their contribution towards this exciting restoration project at John C. Munro Hamilton International Airport. With this investment, our airport will see hundreds of new jobs created, critical new safety measures implemented and further promotion of talent and services available in Hamilton.” – His Worship Fred Eisenberger, Mayor of Hamilton

Hamilton International remains Canada’s largest overnight express cargo airport and hub for ecommerce. In the last two years, air cargo business has grown by 20%, while passenger traffic has experienced 118% growth to more than 725,000 passengers served in 2018.   Exceptional growth in both segments of its business and public/private investment towards invaluable airport infrastructure are clearly placing Hamilton International Airport in an optimal position to continue toward its company vision in being recognized by the world as the best global gateway in Canada for affordable travel and goods movement.