Tag: Quebec City YQB

Passenger traffic at YQB – YQB sets new passenger record for 2018

Provided by Aéroport de Québec/CNW

QUÉBEC CITY, Feb. 11, 2019 /CNW Telbec/ – 2018 ended on a high note for Québec City Jean Lesage International Airport (YQB). The airport welcomed 1,774,871 passengers, a 6.2% increase over the previous year.

“In 2018, we welcomed 104,000 more passengers than in 2017. This is a significant increase for YQB and represents the 17th consecutive year of growth. Over the past several years, we have made significant investments in the development, modernization and expansion of our facilities to respond to growing global traffic, remain competitive and offer a world-class passenger experience. I would like to thank our employees for their remarkable work to fulfil our promise of excellence. Clearly, their effort is paying off as more and more passengers are choosing YQB,” stated Gaëtan Gagné, President and CEO of YQB.

Growing airline presence

In 2018, many airlines have increased travel to and from YQB. WestJet has added a new destination (Calgary) and increased the number of flights to Toronto. American Airlines has also doubled its flights to the United States, including more flights to Philadelphia. The airline will continue expanding its offer in 2019, adding summer flights to Chicago. The arrival of Air Canada Rouge for the Québec City-Montréal and Québec City-Toronto routes has also been very well received by passengers. Air Transat also has more of a presence in YQB, having added more summer flights to Montréal to help its passengers travel to Europe. Finally, Sunwing has added Puerto Vallarta as a destination, pleasing sun-seekers in the Québec City area.

All eyes on Québec City in 2019

The organization aims to continue its route development efforts. To that end, it is particularly proud to welcome Routes America, the largest route development forum in the Americas, which is being held for the first time in Canada. From February 12 to 14, hundreds of influencers from the airline industry will gather in Québec City to plan and negotiate the future of air services while discovering the area’s beauty and business potential. “This annual forum is one of the largest and most prestigious in the airline industry. It’s an invaluable opportunity to build relationships with airlines from around the world, showcase YQB and its cutting-edge facilities and pave the way for fruitful partnerships. Hosting this event in Québec City will position YQB as a world‑class airport capable of rivalling the best in the industry.

Deicing Fumes send Passengers to Hospital

News provided by TravelIndustryToday.com

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25 JAN 2019. A Florida-bound flight minutes from takeoff had to be evacuated Thursday and 10 passengers were taken to hospital after fumes from de-icing seeped into the cabin. Air Transat Flight 782 destined for Fort Lauderdale from Quebec City was at the de-icing station shortly before 11 a.m. when passengers complained of feeling faint.  

Airport firefighters were called and the flight was emptied, with passengers returning to the terminal.

Jean Lesage International Airport spokeswoman Laurianne Lapierre said 12 passengers were affected. Initial reports were that five people had been taken to hospital by ambulance suffering from symptoms such as vomiting, dizziness and sore eyes.

“For the moment, we are talking about a problem with the ventilation system during the de-icing of the aircraft,” Lapierre said. “The airline is leading its own investigation to determine the source of the problem.” She said preliminary readings by airport firefighters after the evacuation found the cabin air to be safe.

An Air Transat spokesperson said in a statement said the flight crew acted diligently after some passengers “were inconvenienced” by fumes from de-icing that inadvertently entered the plane’s ventilation system.

“As soon as the flight crew became aware of the situation, the captain ordered all passengers off the plane while coordinating the deplaning with the local airport authorities,” Debbie Cabana said. She added: “We sincerely apologize for any inconvenience caused by this issue.”

The aircraft was carrying 185 passengers. According to Air Transat’s website, it was a Boeing 737. Lapierre said the airline was sending another aircraft from Toronto to transport passengers to Florida. They were scheduled to depart Quebec City Thursday evening. She was uncertain whether the hospitalized passengers would be able to make the delayed flight.

“We obviously hope they can leave for Florida rapidly,” she said.

Weekend Weather Woos

News provided by TravelIndustryToday.com

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21 JAN 2019: A major winter storm brought some of the coldest temperatures of the season and wreaked havoc on air travel throughout New England in the US and Canada’s east coast on Sunday. More than 2,000 flights were cancelled in and out of the US and other modes of transportation were also affected by the winter storm.

ST JOHN

Many Canadian figure skaters are stranded in Saint John, N.B., amid a winter storm on the last day of the national skating championships Sunday. More than half of the flights out of the city’s airport were cancelled due to the weather.

Air Canada says affected customers could re-book without penalty as a result.

The Skate Canada championships ran from Jan. 14 to 20, with only the exhibition gala left on the schedule for the last day.

The event brought close to 500 people to Saint John, half being skaters and the rest being coaches, officials and staffers. Bay Ferries cancelled its crossings in the Bay of Fundy. The La Have ferry service in Nova Scotia has been suspended.

QUEBEC 

The storm brought a rare combination of heavy snow, high winds and extreme cold to many parts of Quebec and southern Ontario. On Sunday, after 7:00 am many arrivals and departures were delayed or cancelled entirely at Trudeau International Airport. 

At Quebec City’s Jean Lesage International Airport most, but not all flights within Quebec were cancelled for the day after 8:00 am. 

MONTREAL

In Montreal, the storm has also caused the cancellation of a festival dedicated to… snow. The City announced that it’s suspending the Fete des Neiges due to the snowy, windy and cold weather as well as the dangerous conditions on the province’s roads.

OTTAWA 

A number of flights were cancelled at the Macdonald–Cartier International Airport in Ottawa

Stronger growth in tourism expected this year after a weak 2018

Provided by Conference Board of Canada/CNW

OTTAWA, Jan. 17, 2019 /CNW/ – The number of overnight visits from both within Canada and international markets is projected to increase by 2.0 per cent in 2019, according to The Conference Board of Canada’s Travel Markets Outlook reports.

While Canadian households are expected to face growing economic and financial challenges heading into 2019, domestic travel volumes are still projected to increase. According to our travel intentions survey, a growing share of Canadian households plan to take a winter vacation, and among those, a slightly higher share plan to stay in Canada for their longest-duration trip. Meanwhile, growth from the U.S. and overseas markets is expected to strengthen in 2019, as travel price inflation eases and a favourable exchange rate for many international markets remains.

“Tourism activity in 2018 was weighed down by a number of factors, including rising travel prices, the weaker economic environment and lack of major events like those that happened in 2017,” said Greg Hermus, Associate Director for The Conference Board of Canada’s Canadian Tourism Research Institute. “Fortunately, 2019 should see stronger growth in tourism activity thanks to more modest increases in travel prices and easing uncertainty surrounding trade negotiations.”

The recently issued travel advisory for Canada from the Chinese government presents a downside risk to the tourism forecast. International markets represent the strongest growth prospects for overnight visits to the country and China is Canada’s second most important overseas market.

Regional Highlights
Among the 10 Canadian cities covered in the Travel Markets Outlook: Metropolitan Focus, growth in overnight visits is expected to average between 1.6 per cent and 3.3 per cent this year. Vancouver will experience the strongest growth in 2019 and will be the only city where tourism activity expands by more than 3 per cent.

Halifax
Travel to Halifax should be boosted by the city’s hosting the 2019 Memorial Cup and the World Under-19 Men’s Floorball Championships. Overnight visits are projected to average 2 per cent over the next few years.

Montréal
Tourist activity in 2019 will be stimulated by the city’s hosting of World Summit AI—a major artificial intelligence summit. Events like this, coupled with major infrastructure coming into service and an expanding local economy, will help overnight visits to grow at a healthy clip over the next few years, averaging 2.3 per cent per year.

Québec City
Québec City saw a strong increase in overnight visits in 2018, thanks to a boost from hosting the G7 Summit, strong growth from the U.S. and overseas markets, and a strong local economy. With continuing gains expected from international arrivals, overnight visits should expand at annual rates of growth of around 2 per cent over the next few years.

Ottawa
The number of overnight visits to Ottawa fell in 2018 but should pick up this year, thanks to new infrastructure, and growth in international visits. Major investments such as renovations to the Ottawa International Airport terminal, and the addition of a light-rail station at the airport, are expected to pay dividends in the years to come.

Toronto
Coming off a modest year, tourism activity in Toronto should pick up speed in 2019. The city has marketed itself as a stopover destination for international travellers and should see a rebound in U.S. and overseas visits this year. A major upgrade to its public transit system should benefit tourist activity in the years to come. Overnight visits are projected to increase by 2.6 per cent in 2019.

St. Catharines-Niagara
Tourism activity in St. Catharines-Niagara region will benefit from the expanded direct air capacity in neighbouring Toronto. In all, overseas visits are expected to grow by a stronger 2.2 per cent in 2019 and will increase at a steady pace over the next few years.

Winnipeg
Following strong growth in 2018, overnight visits to Winnipeg are expected to moderate this year. Tourism activity should get a strong boost in 2020 as Manitoba celebrates the 150th anniversary of its joining Confederation.

Calgary
Pleasure travel will receive a boost with the city’s hosting of large events in 2019, including the Grey Cup and the Canadian Country Music Awards. In all, overnight visits to Calgary are expected to grow by 2.8 per cent this year.

Edmonton
Edmonton will see growth of 2.3 per cent in overnight this year. Domestic visits should get a boost as the city hosts a leg of the International Triathlon Union (ITU) Mixed Relay Series and the World Triathlon Series. Meanwhile, visits from the U.S. and overseas are projected to pick up speed.

Vancouver
The projected robust economic growth in the province and strong influx of tourists from overseas markets will continue to be the major sources of growth for tourism in Vancouver. One potential challenge to future growth would be the worsening wildfires, which don’t directly impact Vancouver but leave a heavy lingering haze over the city and surrounding areas during fire season. In all, overnight visits are forecast to grow by 3.3 per cent this year.

The Travel Markets Outlook: National Focus provides a tourism forecast for each of the 10 provinces and Yukon. The Travel Markets Outlook: Metropolitan Focus analyzes and provides a forecast for the tourism industry in Canada, and in 10 metropolitan areas.

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SOURCE Conference Board of Canada

Routes Americas 2019 – The air transport industry of the Americas meets in Québec City

Provided by Aéroport de Québec/CNW

QUÉBEC CITY, Jan. 15, 2019 /CNW Telbec/ – The largest route development forum in the Americas will be held in Canadathis year for the first time, with Québec City Jean Lesage International Airport (YQB) hosting. From February 12 to 14, hundreds of influencers from the airline industry will gather in Québec City to plan and negotiate the future of air services while discovering the area’s beauty and business potential.

YQB Welcomes Routes Americas 2019 (CNW Group/Aéroport de Québec)
YQB Welcomes Routes Americas 2019 (CNW Group/Aéroport de Québec)

“This annual forum is one of the largest and most prestigious in the air transport industry. It’s an invaluable opportunity to build relationships with airlines from around the world, showcase YQB and its cutting-edge facilities and pave the way for fruitful partnerships, all to the benefit of our 1.75 million passengers. Hosting this event in Québec City will position YQB as a world‑class airport capable of rivalling the best in the industry,” stated Gaëtan Gagné, President and CEO of YQB.

The 12th annual Routes Americas Forum will allow airports in Canada and the Americas to meet with major influencers and develop valuable relationships with some of the most influential aviation professionals in the world.

“Being able to host Routes Americas in Québec City is a major accomplishment for our region. It’s an opportunity to showcase the Capitale-Nationale area and its exceptional tourist attractions. An event this size is sure to bring significant economic and tourism benefits in the short, medium and long term,” stated Geneviève Guilbault, honorary president of the event, deputy premier, Minister of Public Security and Minister responsible for the Capitale-Nationale region.

Steven Small, brand director of Routes, has said that “[Québec City] is a fascinating, historic city with a dynamic economy and exciting aviation opportunities supported by the growth plans of YQB. It is an ideal location for the first Canadian Routes Americas and we firmly believe that the highly qualified YQB team will do a fantastic job of showing off Quebec City to the route development community.”

A shared success 
This event could be hosted in Québec City thanks to the help of numerous partners: Québec City Business Destination, the Secretariat to the Capitale-Nationale, the Alliance de l’industrie touristique du Québec, Air Canada, Indigo, Aer Rianta International, GardaWorld, Norton Rose Fulbright, Pomerleau, Hilton Québec and Deloitte.

Puerto Vallarta Welcomes New Service by Swoop this Winter

Provided by Puerto Vallarta Tourism Board/ENroute Communications

Confirming Third New Route in 2 Months; Is voted a top destination to visit in 2019 by Expedia.ca – click here for the article


Javier Aranda, Director of the Puerto Vallarta Tourism Board (Middle) celebrates the arrival of Swoop’s flight at the Puerto Vallarta International Airport. He is joined by Steven Greenway, President of Swoop; Marc Murphy, Managing Director of the Riviera Nayarit CVB; Susana Rodriguez, Director of Tourism of the Coast for the State of Jalisco; Saul Salabria, Director of the Puerto Vallarta International Airport and members of Puerto Vallarta’s Mariachi. 

January 8, 2019, Puerto Vallarta – Canadians in Hamilton and Abbotsford will have an easier way to reach Puerto Vallarta this winter as Swoop, Canada’s leading ultra-low-cost airline, has announced service into Puerto Vallarta’s International Airport (PVR) with the addition of two new routes.  British Columbia’s Abbotsford International Airport (YXX) will enjoy twice weekly service beginning January 12, 2019 and Ontario’s John C. Munro Hamilton International Airport (YHM) saw its first flight depart today. and will have service twice weekly.

“Puerto Vallarta welcomes Swoop’s new routes from Hamilton and Abbotsford. Canadians make up one of our top visitors because of our city’s sunny beaches,” said Javier Aranda, Director of the Puerto Vallarta Tourism Board. “We invite them to also tray one of our over 300 restaurants, take a day trip to the evergreens in our Sierra Madre mountains or raise their adrenaline on the waters of the Bay of Banderas.”

“Puerto Vallarta is a brand-new route for Hamilton International and a very popular destination for Canadians,” said Steven Greenway, President of Swoop. “Combining Swoop’s ultra-low fare with the favorable exchange between the dollar and peso makes the value proposition of exploring Mexico enticing for families and budget travellers’ vacationers looking to escape the cold winter weather when services begin in January.”

Puerto Vallarta welcomed its first-ever Sunwing flight from Quebec City’s Jean Lesage International Airport on December 17th; marking the beginning of the tour operator’s seasonal weekly flight service to Puerto Vallarta. Flights will take place every Monday until April 15, 2019.

Puerto Vallarta is one of Canadians most popular international vacation destinations. Historically, almost 15% of Puerto Vallarta’s international visitors are Canadians. At the beginning of this year Expedia.ca announced that in their survey of a 1,000 Canadians, Puerto Vallarta was a top recommendation for travel in 2019. 

Sunwing celebrates first flight of the season from Quebec City to Puerto Vallarta

Provided by Sunwing Vacations Inc/Globe Newswire

MONTRÉAL, Dec. 18, 2018 (GLOBE NEWSWIRE) — The first-ever Sunwing flight from Quebec City to Puerto Vallarta departed from Quebec City Jean Lesage International Airport yesterday; marking the beginning of the tour operator’s seasonal weekly flight service to Puerto Vallarta which will depart Mondays until April 15, 2019, inclusive.

Sam Char, Executive Director for Sunwing Travel Group in Quebec, commented on the news, “We are pleased to introduce a convenient direct flight service connecting our Quebec City customers to new and exciting destinations. Puerto Vallarta is a consistently popular choice among our vacationers and we’re sure our Quebec City travellers are eager to experience Pacific Mexico’s warm and friendly culture, tropical climate, captivating views and golden-sand beaches.”

Gaëtan Gagné, President and CEO of Quebec City Jean Lesage International Airport also commented on the news, “We salute Sunwing’s commitment to serve the people of the greater Quebec City area by adding a new destination to their roster from YQB. With the opening of the new terminal, we now have the ability to better service our ever-increasing number of passengers,” he continued, “Puerto Vallarta is a popular destination for our passengers and we are happy about the launch of this route for the winter season.”

Customers that travel to Puerto Vallarta with Sunwing can Vacation Better at an assortment of top-rated resorts in Puerto Vallarta such as Grand Palladium Vallarta Resort and Spa. Located on a private beach, the resort also offers elegant accommodations with spacious balconies and five refreshing pools. Vacationers can also choose to stay at Riu Jalisco in Riviera Nayarit, another beachfront resort that offers varied amenities including dining across five à la carte restaurants and a kids pool with waterslides. For a vibrant city experience, travellers can stay at Hacienda at Hilton Vallarta, an adults only resort conveniently located in the heart of downtown Puerto Vallarta. Guests can stroll along the coveted beachfront boardwalk, the Malecon, while enjoying sweeping panoramic coastal and city views.

All Sunwing vacation packages include return flights on Sunwing Airlines where passengers can sit back and relax while on board, with award-winning inflight service, complimentary non-alcoholic beverage service and buy on board selection of light meals and snacks with choices inspired by Food Network Canada Celebrity Chef, Lynn Crawford, including the brand-new Tex Mex Grilled Chicken Wrap and famous Mac & Cheese. Passengers also benefit from a generous complimentary 23kg checked luggage allowance.

For more information or to book, visit www.sunwing.ca or contact your travel agent.

YQB wins an Élixir award for the second year running

News provided by Aéroport de Québec/CNW

QUÉBEC CITY, Dec. 4, 2018 /CNW Telbec/ – Québec City Jean Lesage International Airport (YQB) has received an award for its communications management during the project to extend and improve the layout of the international terminal. The Élixir PMI award was presented yesterday evening at a ceremony organized by the Québec Association of Professionals in Project Management (PMI-Montréal). This is the airport’s second Élixir award, following an award received in 2017 for the quality of its project office.

Left to right : Alain Bouliane, PMP, P2P - Project Manager, Engineering and Construction, YQB; Laurianne Lapierre – Communication and media relations advisor, YQB; Henri-Jean Bonnis, ING., MSCA, PMP – President of the board of directors, PMI-Montréal (CNW Group/Aéroport de Québec)
Left to right : Alain Bouliane, PMP, P2P – Project Manager, Engineering and Construction, YQB; Laurianne Lapierre – Communication and media relations advisor, YQB; Henri-Jean Bonnis, ING., MSCA, PMP – President of the board of directors, PMI-Montréal (CNW Group/Aéroport de Québec)

During the project to extend and improve the layout of the terminal building, YQB set up a matrix-based multidisciplinary team within the project office. Communications was part of the project structure from the outset, making it a fully-fledged project function.

“The decision to integrate communications at the heart of the project management process was visionary and beneficial. It increased our ability to respond swiftly to all the communications opportunities that arose during the project’s implementation. I am extremely proud to see that our project management and the quality of our communications have again been recognized by the professional community. At YQB, communications is a team activity that is at the heart of each of our projects,” says Gaëtan Gagné, president and CEO of Québec City Jean Lesage International Airport.

The Élixir awards recognize the best aspects of project management in Québec, in all fields and across all industries. From project launch to completion, each step must be successfully completed using best practices. Through the Élixir awards, PMI-Montréal promotes excellence and individual and collective achievements in project management in Québec.

Just a few weeks ago, YQB was a prizewinner at the Excellence in Airport Marketing and Communication Awards 2018, organized by Airports Council International ‒ North America, for the quality of its communications. Each year, the awards recognize innovative marketing and public relations practices within the North American airport industry.

Sunwing Airlines adds Miami service from Dec 2018

News provided by routesonline.com

By Jim Liu Posted 2 December 2018 09:30

Sunwing Airlines this week begins new scheduled service to Miami, with Boeing 737-800 aircraft. Planned operations as follows.

Montreal – Miami 01DEC18 – 28APR19 2 weekly 737-800 (4 weekly from 12DEC18 to 28MAR19, 1 weekly from 14APR19)
Ottawa – Miami 15DEC18 – 23MAR19 1 weekly 737-800 (operated by TUIfly Belgium)
Quebec City – Miami 08DEC18 – 14APR19 2 weekly 737-800
Toronto – Miami 01DEC18 – 05MAY19 3 weekly 737-800 (2 weekly from 05APR19)

YQB takes its place as one of North America’s leading airports

News provided by Cision Canada/Aéroport de Québec

Excellence in Airport Marketing and Communication Awards 2018

QUÉBEC CITY, Nov. 20, 2018 /CNW Telbec/ – Québec City Jean Lesage International Airport (YQB) won several awards at the gala ceremony organized by the Airport Council International – North America (ACI-NA) in Ottawa on Thursday, November 15. The Excellence in Airport Marketing and Communication Awards 2018 recognize innovations in North America’s airport industry in the fields of marketing and public relations.

Left to right : Krista Kealey, Vice-President, Communications and Public Affairs, Ottawa International Airport, Mathieu Claise, director of public and government affairs, YQB, Kevin M. Burke, President and CEO, ACI-NA, Laurianne Lapierre, Communication and public relations advisor, YQB, Catherine Bernier, Communication officer, YQB (CNW Group/Aéroport de Québec)
Left to right : Krista Kealey, Vice-President, Communications and Public Affairs, Ottawa International Airport, Mathieu Claise, director of public and government affairs, YQB, Kevin M. Burke, President and CEO, ACI-NA, Laurianne Lapierre, Communication and public relations advisor, YQB, Catherine Bernier, Communication officer, YQB (CNW Group/Aéroport de Québec)

The communications strategy applied from 2015 to 2018 during the project to extend and improve the layout of the terminal building was recognized as one of the industry’s best public relations strategies. The newsletter distributed to our employees and partners and the website 360.yqb2018.com, a virtual reality platform that gave people in greater Québec City and other stakeholders an opportunity to visit the new terminal before it opened, were also honoured.

“We are genuinely proud to have been recognized by our peers for the quality of our communications. At YQB, communication is a team effort that lies at the heart of each of our projects. The awards are made even more significant by the fact that the YQB team was competing with some of the biggest players in the industry, including airports in Los Angeles, Chicago, Vancouver, Miami and other places,” mentions Mathieu Claise, director of public and government affairs at YQB.

The Excellence in Airport Marketing and Communication Awards recognize best practices in 21 categories, encompassing three strategic disciplines: marketing, communications and public relations, and customer service. For the 2018 event, ACI-NA reviewed almost 300 projects submitted by airports throughout North America.

“Recognition for our know-how once again highlights our vision, which is to make Québec City Jean Lesage International Airport a world-class facility, and an airport that can take its place alongside industry leaders,” concludes Gaëtan Gagné, president and CEO of YQB.

About Airports Council International – North America (ACI-NA)
The Airports Council International – North America (ACI-NA) is the voice of North American airports, representing local, regional and state governing bodies that own and operate commercial airports in the United States and Canada. ACI-NA is the largest of the five worldwide regions of the Airports Council International (ACI). Our members represent more than 300 airports operating in the United States and Canada and nearly 400 aviation-related businesses.

About Québec City Jean Lesage International Airport (YQB)
YQB is managed by Aéroport de Québec inc., the private corporation responsible, since November 1, 2000, for the management, operation, maintenance and development of Québec City Jean Lesage International Airport. Around a dozen carriers use YQB to offer connections to North America, Central America, the Caribbean, Mexico and Europe, and daily flights to the main hubs in eastern North America.

Recent distinctions:

  • 2018 – Best Communication Practices – ACI-NA
  • 2018 – INOVA award from the Urban Development Institute of Québec
  • 2018 – Level 2 Airport Carbon Accreditation certification
  • 2018 – Québec consulting engineering awards – mechanical and electrical building engineering
  • 2018 – Employee Recommended Workplace Awards, presented by Morneau Shepell and The Globe and Mail
  • 2017 – Priority Pass Lounge of the Year Awards – Best lounge in North America
  • 2017 – Élixir PMI-Montréal award for outstanding management of the YQB 2018 project
  • 2017 – Boomerang Award – website or application – service of the year award for the “YQB, Aéroport de Québec” mobile app
  • 2016 – Boomerang Award – website or application – service of the year award for the “aeroportdequebec.com” website
  • 2016 – Priority Pass Lounge of the Year Awards – Highly Commended
  • 2013/2011/2010 Best airport in North America in the 0 to 2 million passenger category, Airport Service Quality (ASQ)

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