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Lawsuit argues airline charged more than double for fuel in some cases
The Canadian Press · Posted: Aug 13, 2019
A Quebec Superior Court judge has authorized a class-action lawsuit against Air Canada over fuel surcharges.
The lawsuit, approved Monday, argues the country’s largest airline “illegally overcharged its customers” by more than doubling the cost of fuel on some flights.
Michael Vathilakis, the petitioners’ lawyer, said Air Canada misrepresented the stated purpose of the surcharge, which was to partially offset the fluctuating price of jet fuel.
“What Air Canada did was represented to passengers that they were collecting this amount in order to offset volatility, when in fact the allegations are that they were in many cases actually reaping a real profit on it,” Vathilakis said in a phone interview.
“In multiple cases, they charged an amount that was equal to or higher than the entire cost of fuel for the flight.”
The lawsuit cites one example in which Air Canada allegedly charged business and economy passengers 105 per cent more than the fuel cost on a flight to Paris in January 2014.
Each economy passenger on that flight allegedly paid $238 in fuel surcharges alone — $163 more than they should have according to Air Canada’s contract definition of the charge.
The airline took in $73,878 in fuel supplements on the flight, rather than the $23,164 it should have charged, according to the lawsuit.
The suit states Air Canada’s contract with consumers allows it to charge them up to 33 per cent more than the cost of fuel.
The class action concerns customers in Quebec who bought international tickets to destinations outside the U.S., Mexico and the Caribbean between April 2012 and November 2014.
Air Canada said it disagrees with the allegations.
“We intend to vigorously defend our position through the courts,” spokesperson Angela Mah said in an email.