Sunwing updates communications about new travel regulations

From Travelweek Group – link to source story

Sunwing updates communications about new travel regulations

Date: Oct 29 2021

By: Travelweek Group

TORONTO — Sunwing is making it easier for both customers and travel agents to navigate the new federal vaccination requirements for Canadian air travel, which come into effect on Oct. 30.

The company has sent out numerous email reminders to both customers and agents explaining the new requirements, in addition to updating its Travel Requirements page on with a helpful pre-departure checklist, as well as updating the Sunwing Agent portal. Requirements about vaccination requirements can also be found within the booking path, the Travel Advisories page, eDocs, confirmation emails and within the new Sunwing app.

“As demonstrated by the government lifting the advisory against non-essential travel for fully vaccinated Canadians, vaccinations are a critical tool in helping our industry rebound and return stronger than ever before,” commented Andrew Dawson, President of Tour Operations at Sunwing. “We’re dedicated to making the travel process frictionless and stress-free every step of the way and are in constant communication with our customers and agency partners. With simplified information on travel requirements, we’re hoping to show Canadians that returning to paradise is easy under our wing.”