Toronto (March 16, 2023) — Billy Bishop Toronto City Airport (YTZ) has once again been ranked among the world’s best by the Skytrax World Airport Awards, a global benchmark of airport excellence voted on by nearly 14 million passengers worldwide. Ranking eighth in the World’s Best Airports (under five million passengers) category and ninth in the Best Regional Airports (North America) category – this represents the eighth year that Billy Bishop Airport has won a prestigious Skytrax award.
The 2023 Awards are based on millions of airport survey questionnaires completed by more than 100 different nationalities of air travellers, covering 550 airports worldwide. In the independent survey, passengers continued to rank Billy Bishop Airport highly across 39 key performance indicators, including fast check-in times, ease of access to the terminal, and the courtesy and efficiency of airport staff.
“What an incredible honour to be named one of the best airports in the world by Skytrax World Airport Awards,” said RJ Steenstra, President and Chief Executive Officer of PortsToronto, owner and operator of Billy Bishop Toronto City Airport. “To be recognized by Skytrax speaks volumes about our approach to customer service, our unbeatable convenience, and the passenger experience that makes YTZ truly unique. Further, this international ranking demonstrates how well Billy Bishop Airport serves its passengers and the value it brings to Toronto as a downtown airport, supporting trade and tourism, providing connectivity and unlocking opportunities that make our city world class.”
For more information on Skytrax World Airport Awards click here.
About the Skytrax World Airport Awards
The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. The survey and awards process is independent and free of any airport influence or interference in final results. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.
About Billy Bishop Airport Toronto City Airport
Offering service to more than 20 cities in Canada and the U.S., with connection opportunities to more than 80 international destinations via our airlines’ networks, Billy Bishop Airport is an important international gateway and a key driver to Toronto’s economy which traditionally welcomes approximately 2.8 million passengers per year. Billy Bishop Airport is renowned for its unique travel experience, efficiency and customer service and has won a series of passenger-driven awards. With a focus on cleaner, greener and quieter operations, Billy Bishop Toronto City Airport has made significant upgrades in recent year to achieve its sustainability goals which are reported on an annual basis. Billy Bishop Airport is owned and operated by PortsToronto.
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