Category: Sunwing

Authorization of a class action regarding the use of the term “champagne”

FlySunwing_Mobile-SUNWINGMONTREAL, July 14, 2018 /CNW/ – On April 16, 2018, the Superior Court of Québec authorized a class action brought by the Plaintiff against Sunwing Vacations Inc. and Sunwing Airlines Inc. on behalf of all Quebec consumers alleging the use of the word “champagne” in various ways without serving Champagne, engaging in an alleged deceptive commercial practice in contravention of the Consumer Protection Act. These allegations have not been proven in Court.

The class action includes all consumers in Québec who purchased (or obtained) tickets or travelled with Sunwing Vacations Inc., also doing business as Signature Vacations, or Sunwing Airlines Inc. for a flight or vacation package presented, publicized or described using the word “champagne” between February 10, 2014 and April 16, 2018.

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Passengers with bags slowed WestJet 737 evacuation: TSB

THE CANADIAN PRESS – TORONTO – The Transportation Safety Board says the evacuation of a WestJet plane after a collision with another aircraft at Toronto’s Pearson International Airport was hampered when some passengers tried to take carry-on luggage with them.

The board says the WestJet flight carrying 169 passengers and six crew members from Cancun, Mexico, was waiting for a gate when it was hit by a Sunwing jet being towed to another location at the airport on Jan. 5.

When a large ball of fire erupted near the area where the aircraft made contact, the WestJet crew immediately began an evacuation and the ground crew pulled the Sunwing aircraft back towards the gate.

The TSB says when the Sunwing plane was pulled away, the fire on the wing of the WestJet aircraft self-extinguished, while the fire on the tail of the Sunwing aircraft continued but decreased in intensity.

It says that three seconds after the fire erupted, and before any commands from the crew, some WestJet passengers had opened an emergency exit and escaped onto the wing and other passengers followed.

The TSB said in a report released Wednesday that it’s recommending the Department of Transport require that passenger safety briefings include clear direction to leave all carry-on baggage behind during an evacuation.

During the evacuation, flight attendants issued instructions, with and without the assistance of a handheld megaphone, telling the passengers to leave all their carry-on baggage behind, the TSB said.

“Despite these instructions, numerous passengers brought carry-on baggage with them, which slowed down the evacuation process,” the report said.

The TSB says a flight attendant suffered a minor hand injury, but no one else was injured in the evacuation of the WestJet plane.

The technician on the Sunwing aircraft had minor injuries after leaving through a cockpit window and going down an emergency rope.

The TSB said the evacuation took approximately two minutes and 23 seconds from the time the captain made the evacuation call.

Sunwing introduces direct flight service from Quebec City to Puerto Vallarta, Mexico

sunwing-logo-newSunwing will be expanding its flight services from Quebec City for this coming winter to include a direct flight to Puerto Vallarta in Pacific Mexico for the first time, so that avid travellers can enjoy the beautiful region of Vallarta Nayarit and its two most popular destinations—Puerto Vallarta and Riviera Nayarit. Beginning Mondays on December 17th, 2018, running until April 15th, 2019, the introduction of the new route offers Quebecers convenient, direct flight services to 10 of the most popular sunshine destinations across the Caribbean, Mexico and Florida this coming winter when they book with Sunwing.

Boasting a pleasant tropical climate year-round, Puerto Vallarta and Riviera Nayarit feature golden-sand beaches and showcase captivating views of the Sierra Madre Mountains and Bay of Banderas. Combining the best of exploration and relaxation with tranquil beach settings and a bustling Hotel Zone, this popular tropical destination offers travellers an array of experiences ranging from world-class golfing, to discovering the landscape on horseback or zipline, to exciting performances such as the popular pirate show that takes place on a real pirate galleon—perfect for families seeking entertainment.

Executive Vice President of Sunwing Travel Group Quebec, Sam Char, welcomed the news. “Saving customers time and money by enabling them to depart from their local airport is one of our key priorities, and we are delighted to be offering Quebecers even more choice this coming winter with the introduction of this new service. Puerto Vallarta and Riviera Nayarit are consistently popular vacation destinations and we’re sure this new service will be well received.”

“With the announcement of Puerto Vallarta as a new destination, Sunwing is further diversifying its flight offering from Quebec City’s Jean Lesage International Airport (YQB) with an exciting option for passengers in the Greater Québec City area. Sunwing’s interest in YQB, year after year, reflects the quality of the services we offer and the ever-growing potential of YQB following the opening of the new international terminal,” said Mathieu Claise, Director, Government and Public Affairs of YQB.

As the #1 to the sun, Sunwing offers a wide range of resort options in Puerto Vallarta. Travellers can look forward to enjoying some of Puerto Vallarta’s most beautiful sunsets at Iberostar Playa Mita, which offers guests an array of activities to enjoy such as snorkelling, diving, kayaking, windsurfing and tennis. Plus, avid golfers can take advantage of various packages to tee off at the 18-hole championship golf course designed by Greg Norman onsite.