Category: Sunwing

Sunwing to offer flights to Daytona Beach, Florida for the first time this winter

12 September 2018 | SunwingFlySunwing_Mobile-SUNWINGGood news for snowbirds eager to escape to the sunshine state this winter, Sunwing is expanding its services to Florida to offer flights to Daytona Beach from Toronto for the first time. Sunwing will be the only Canadian carrier to offer direct international flights to this exciting destination. The twice weekly seasonal flight service will operate on Mondays and Thursdays beginning January 28, 2019.

Offering a perfect blend of dining, sports and entertainment together with beautiful beach settings, Daytona Beach caters to all types of travellers. Racing fans can visit the famous Daytona International Speedway to see some of the best drivers in the world compete. While those seeking some peace and quiet can enjoy a leisurely stroll along the boardwalk and pier or the renowned Daytona Beach—a 37km stretch of sand that includes some stretches vacationers can drive on. In addition, there are plenty of options for shopping to take advantage of and avid golfers can head to one of the many top-rated courses in the area for some tee-off time.

Vice President of USA and Cruises, Reg Mendes, explained that the move to expand services to Florida this coming winter was a result of consumer demand, “Our flight services to Florida have been consistently well received so we’re delighted to be able to add this popular destination. Daytona Beach is a great option for those seeking anything from excellent dining and shopping to beach escapes.”

Airport Director for Daytona Beach International Airport, Rick Karl, also commented on the news, “Daytona Beach International Airport (DAB) is thrilled to welcome Sunwing to our community. With non-stop flights to and from Toronto, the new air service will provide improved access to our community’s top international travel market and bring international airline service to DAB for the first time in over twenty years. We look forward to growing our partnership for years to come.”

Executive Director for the Daytona Beach Area Convention & Visitors Bureau, Lori Campbell Baker, added, “What an exciting opportunity, to add Sunwing service to Daytona Beach’s many great offerings. Toronto has long been a strong market for this destination and surrounding communities, and Daytona Beach International Airport is definitely the favourite for our visitors. We’ve been so fortunate to have worked closely with the Sunwing team over the past several years, and we’re all looking forward to a highly successful and long-lasting partnership!”

Greater Toronto Airports Authority Vice President and Chief Strategy Officer, Kim Stangeby confirmed, “At Toronto Pearson, we’re excited to offer another convenient, direct route to warmer climates with the new Sunwing service to Daytona Beach International. Our airport continues to grow as our region does, and we’re pleased to provide this option to those from the Toronto area as well as our increasing number of passengers connecting from across Canada.”

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Sunwing returns to Bonaire and reintroduces flight services to St. Maarten

sunwing-logo-newSunwing – 27 August 2018  – sunwing.ca

  • Bonaire with new accommodation and diving options this winter

After a successful inaugural season, Sunwing is pleased to announce it will be returning to the Caribbean island of Bonaire and offering travellers more accommodation and diving options to choose from this winter. Sunwing is the only Canadian tour operator to offer direct flights to Bonaire. Weekly Sunday flights from Toronto to Bonaire will resume December 16, 2018 and will run until April 14, 2019.

Consistently rated as one of the top diving destinations in the world, Bonaire is a favourite vacation hotspot among those who enjoy all types of water sports. Recognized for its commitment to sustainable tourism practices and coral preservation, the tropical oasis boasts 86 dive sites which are home to 57 different corals and some 350 fish species. On land, adventures are equally varied and range from hiking up the island’s tallest peak, Brandaris, for stunning ocean views to relaxing in the diminutive and colourful capital, Kralendijk.

President of Tour Operations, Andrew Dawson, commented on the news, “We are very pleased to return to Bonaire for another season and to be adding even more accommodation choices together with new diving packages. We’re sure that giving our customers the option to pre-book their diving experiences and pay in Canadian dollars will be well received.”

Maurice Adriaens, General Manager of Tourism Corporation Bonaire also commented. “We are excited to welcome Sunwing once again this winter season as we continue our partnership. By providing more accommodation and diving options we look forward to welcoming many more Canadians and ensure the island is amongst the top Caribbean destinations to visit this winter. Bonaire declared itself as the World’s First Blue Destination, it has always been a worldwide leader in recognizing the important aspects and developments of sustainability as well as sustainable economic growth opportunities. The protection of its nature resources has always been a priority, therefore assuring a great outdoor experience, such as diving or eco-activities.”


  • Reintroduces flight services to St. Maarten for the upcoming winter

The tour operator will once again be the exclusive vacation package provider for Sonesta Resorts

Sunwing is pleased to announce that St. Maarten will be offered as a vacation destination once again for this coming winter. The travel company will be resuming year-round, weekly direct flight services from both Montreal and Toronto. The first flights from both cities will depart Thursday February 28, 2019.

Offering Dutch charm in an incomparable Caribbean setting, St. Maarten offers travellers everything from colourful markets and elegant boutiques to lagoons and beaches. The island also boasts over 50 unique dive sites; while activities above the water include windsurfing, sea kayaking and deep sea fishing. Andrew Dawson, President of Tour Operations for Sunwing commented, “St. Maarten offers excellent accommodation options for both families and couples and is perennially popular amongst our clientele. We are delighted to be reintroducing vacation packages here this coming winter so that our customers can once again enjoy this varied island destination.”

Customers who take advantage of the new flight services can be among the first guests to experience two of the tour operator’s top-rated resorts, Sonesta Ocean Point Resort and Sonesta Maho Beach Resort, Casino & Spa, which have both been completely renovated coming back “Stronger and Brand New” revealing a new contemporary design.

Sunwing adds Montego Bay flights out of Sudbury

Sunwing has confirmed that they will be returning to Sudbury this winter and will be adding a new flight service to Montego Bay. The travel company has operated from Sudbury for the past 11 years, but this coming season will mark the first time that they have offered local residents two different destinations for their winter escape. The new flight service will depart Thursdays between December 20, 2018 and April 11, 2019. In addition, the tour operator’s perennially popular seasonal flight service to Punta Cana, Dominican Republic will operate weekly from December 19, 2018 until April 3, 2019.FlySunwing_Mobile-SUNWING

IAM welcomes 60 Aircraft Engineers at Sunwing

FlySunwing_Mobile-SUNWING     

TORONTO, Aug. 13, 2018 /CNW/ – Pearson Airport in Toronto keeps ringing with the sounds of victory as more workers are joining the IAM! The IAM got a great victory at Pearson Airport with the Sunwing Aircraft Engineers and their supervisors.

“This is a solid group of workers. They stood together with the union throughout the whole process of certification. They stood as one,” said the IAM District 140 Organizer Sam Jabbar.

I have never seen such solidarity among a group of workers like this in any other campaign – and I’ve worked on a lot of campaigns. This group was determined and motivated to join the IAM and nothing was going to stop them. Ultimately, nothing did,” said Jabbar.

“Now the next step is to get them better wages, benefits and working conditions and we are ready for that step,” he concluded.

The IAM is the largest aviation union in Canada representing aircraft engineers from coast to coast with Air Canada, Field Aviation and Air Transat.

Sunwing Airlines Inc. is a Canadian low-cost airline headquartered in the Etobicoke district of Toronto, Ontario and is the second-largest tour operator in Ontario.

The IAM is among the largest industrial trade unions in North America, representing more than 500,000 active and retired members, and administers more than 5,000 contracts in transportation, woodworking, aerospace, manufacturing, service, health services and public services workers.

Sunwing expands services from Thunder Bay; adds direct flights to Punta Cana for the first time

FlySunwing_Mobile-SUNWINGSunwing is returning to Thunder Bay for a ninth season this coming winter and adding a new direct flight service to Punta Cana, Dominican Republic for the first time. With the introduction of this new service, vacationers departing from Thunder Bay will enjoy convenient and direct access to three of the travel company’s most popular vacation destinations. Along with adding new weekly flights to Punta Cana operating between December 19, 2018 and March 27, 2019, the travel company is bringing back its popular winter flight services to Varadero, Cuba and Cancun, Mexico that will be available between November 6, 2018 and March 26, 2019 and December 24, 2018 and April 1, 2019 respectively.

Sunwing wins Consumer Choice Award in the GTA for fifth consecutive year

FlySunwing_Mobile-SUNWINGSunwing has received the Consumer Choice Award in the Greater Toronto Area in the category of Best Charter Airline and Vacation Provider for the fifth consecutive year. This latest accolade comes after receiving the award for the first time this past year in Halifax, St. John’s, Regina and Saskatoon. The tour operator has also earned the award for the past three consecutive years in Vancouver.

Established in 1987, the Consumer Choice Award is the only organization in Canada to conduct independent market research surveys to determine brand reputation and customer satisfaction. This award is only bestowed upon a very select group of business owners and entrepreneurs recognized by customers for their business excellence. Companies are ranked based on over 1,250 customer surveys carried out by some of the largest, independent Canadian-owned research companies.

“For the fifth year in a row, Sunwing been voted in the GTA as the top Vacation Service Provider. It is a testament to not only the quality of Sunwing’s vacation offerings and service levels, but also to their consistency, that enabled them to win this prestigious award for a fifth consecutive year. Consumer Choice Award is proud to have its brand associated with a company that year over year demonstrates Business Excellence, and offers its heartfelt congratulations to the team at Sunwing.” says Jack McFadden, President of Consumer Choice Award.

The news was also welcomed by Andrew Dawson, President of Tour Operations for Sunwing who commented, “Our entire team is honoured to have been recognized for our long-standing history in providing GTA residents with value-added vacation packages to top-rated resorts across the sunny south. We believe that our passion in delivering an excellent customer experience – from convenient direct flights and award-winning inflight service to exclusive perks and privileges such as Kids Stay, Play and Eat FREE deals all year round is what sets us apart and makes us truly the #1 the sun.”

Sunwing expands Victoria service with 3 new Pacific Mexico destinations

TORONTO — Sunwing passengers flying out of Victoria, B.C. will have more options to the sun this winter with new flights to Puerto Vallarta, Los Cabos and Huatulco.

FlySunwing_Mobile-SUNWINGWeekly Saturday departures begin Dec. 22, 2018 and run until March 30, 2019 to Puerto Vallarta. Monday flights to Los Cabos start Nov. 5, 2018 and continue through April 22, 2019. And weekly service on Tuesdays to Huatulco runs Nov. 6, 2018 through April 16, 2019.

“Enabling our customers to save time and money by departing from their local airport is very important to us and we are delighted to be returning to Victoria again this winter and to be able to increase our vacation options to include three of our most popular destinations for the first time,” said Sunwing’s President of Tour Operations, Andrew Dawson.

Authorization of a class action regarding the use of the term “champagne”

FlySunwing_Mobile-SUNWINGMONTREAL, July 14, 2018 /CNW/ – On April 16, 2018, the Superior Court of Québec authorized a class action brought by the Plaintiff against Sunwing Vacations Inc. and Sunwing Airlines Inc. on behalf of all Quebec consumers alleging the use of the word “champagne” in various ways without serving Champagne, engaging in an alleged deceptive commercial practice in contravention of the Consumer Protection Act. These allegations have not been proven in Court.

The class action includes all consumers in Québec who purchased (or obtained) tickets or travelled with Sunwing Vacations Inc., also doing business as Signature Vacations, or Sunwing Airlines Inc. for a flight or vacation package presented, publicized or described using the word “champagne” between February 10, 2014 and April 16, 2018.

Passengers with bags slowed WestJet 737 evacuation: TSB

THE CANADIAN PRESS – TORONTO – The Transportation Safety Board says the evacuation of a WestJet plane after a collision with another aircraft at Toronto’s Pearson International Airport was hampered when some passengers tried to take carry-on luggage with them.

The board says the WestJet flight carrying 169 passengers and six crew members from Cancun, Mexico, was waiting for a gate when it was hit by a Sunwing jet being towed to another location at the airport on Jan. 5.

When a large ball of fire erupted near the area where the aircraft made contact, the WestJet crew immediately began an evacuation and the ground crew pulled the Sunwing aircraft back towards the gate.

The TSB says when the Sunwing plane was pulled away, the fire on the wing of the WestJet aircraft self-extinguished, while the fire on the tail of the Sunwing aircraft continued but decreased in intensity.

It says that three seconds after the fire erupted, and before any commands from the crew, some WestJet passengers had opened an emergency exit and escaped onto the wing and other passengers followed.

The TSB said in a report released Wednesday that it’s recommending the Department of Transport require that passenger safety briefings include clear direction to leave all carry-on baggage behind during an evacuation.

During the evacuation, flight attendants issued instructions, with and without the assistance of a handheld megaphone, telling the passengers to leave all their carry-on baggage behind, the TSB said.

“Despite these instructions, numerous passengers brought carry-on baggage with them, which slowed down the evacuation process,” the report said.

The TSB says a flight attendant suffered a minor hand injury, but no one else was injured in the evacuation of the WestJet plane.

The technician on the Sunwing aircraft had minor injuries after leaving through a cockpit window and going down an emergency rope.

The TSB said the evacuation took approximately two minutes and 23 seconds from the time the captain made the evacuation call.