Tag: Ottawa YOW

Air Canada to Launch Dreamliner Service from Ottawa to London-Heathrow

Provided by Air Canada/CNW

MONTREAL, Sept. 10, 2019 /CNW Telbec/ – Air Canada announced today it will upgrade its non-stop flights from Ottawa to London-Heathrow to operate the daily service with its state-of-the-art Boeing 787 Dreamliner. Beginning next spring, customers travelling between Ottawa and London-Heathrow will have the option to fly in Air Canada’s Signature cabin, featuring fully lie-flat suites, as well as the added choice of a Premium Economy cabin. 

“Air Canada is pleased to offer customers travelling between Ottawa and London-Heathrow the added comfort of service aboard our flagship Boeing 787 Dreamliner. Customers love this aircraft whose revolutionary design improves the on-board air quality, which, combined with other features such as our next generation cabin, mood lighting and other amenities, mitigates jet lag. As a result, customers arrive better rested to hit the ground running for either business or pleasure. With the Dreamliner, we are also now offering customers flying between Ottawa and London the additional option of Air Canada’s Premium Economy cabin,” said Mark Galardo, Vice President, Network Planning at Air Canada.  

The 255-seat Boeing 787-8, configured in three cabins of service, will be dedicated year-round to the route beginning March 29, 2020. It will replace a 211-seat Boeing 767-300ER with two cabins of service.

Also today, Air Canada announced it is suspending its summer seasonal, Ottawa-Frankfurt service. The last flight on this route will be operated on October 24, 2019. Customers travelling to Europe from Ottawa next summer will have an additional option to fly to Frankfurt on a new seasonal service provided by our Star Alliance partner Lufthansa, which will begin operating on May 16th, 2020 and end October 24, 2020. 

Lufthansa Group to offer five Canadian gateways in 2020 with Ottawa as new addition

Provided by Lufthansa Group/CNW

  • Lufthansa begins flights to and from Ottawa, Canada – Frankfurt, Germany
  • Canadian passengers will have increased opportunities to experience Lufthansa Group carriers when traveling to Europe and beyond

EAST MEADOW, NY, Sept. 10, 2019 /CNW/ – Great news is coming for Lufthansa Group passengers in the Canadian capital. The group, Europe’s largest aviation company, will increase its number of gateways in Canada, commencing service from Ottawa to Frankfurt, Germany. On May 16th, 2020, Ottawa joins the four other Lufthansa Group Canadian gateways: Toronto, Montreal, Vancouver and Calgary.

The new Ottawa route, beginning on May 16, 2020 and lasting until October 24, 2020, will be a summer seasonal flight with an Airbus A340-300 offering a seat configuration of 30 Business Class seats, 28 Premium Economy Class Seats and 221 Economy Class seats. The flight will operate five times per week, on Mondays, Tuesdays, Thursdays, Saturdays and Sundays. LH 473 will depart Ottawa at 5:50pm and arrive the following day at Lufthansa’s Frankfurt hub at 7:15am. The return flight from Frankfurt – LH 472 – will depart at 1:45pm and arrive back in Ottawa at 4:05pm. All times are local.

“These are exciting times for the Lufthansa Group and its expansion, growth and increased capacity in North America. We have been serving Canada for over six decades and the ongoing expansion of our airlines flying to the region, especially the addition of the new Ottawa – Frankfurt route, underscores the Lufthansa Group’s ever-increasing commitment to the Canadian market, its economy and our customers,” said Hans DeHaan, Senior Director of Sales Canada, Lufthansa Group.

Onboard Experience

Lufthansa’s Ottawa service employs the Airbus A330-300 in a three-class cabin configuration. The aircraft includes 30 Business Class, 28 Premium Economy and 221 Economy Class seats to accommodate a total of 279 passengers. Lufthansa’s state-of-the-art aircraft offers customers an onboard experience that includes comfortable seating in all classes, acclaimed culinary offerings, a plethora of in-flight entertainment operations and Wi-Fi throughout the entire journey. As the only five-star-rated airline in the Western Hemisphere (certified by Skytrax), Lufthansa is one of a select group of airlines worldwide to earn the coveted rating.

Frankfurt, Germany’s most international city, offers a rich culture and history, with a population of about 5.6 million. The Frankfurt Rhine-Main metropolitan region is one of Europe’s leading economic centers and a popular travel destination. It is home to a wide range of tourist attractions and sights, including world-class ballet, opera, theaters and art exhibitions. As Germany’s fifth largest city, it is the nation’s financial powerhouse—home to the German Central Bank and the European Central bank, which manages the euro. It is also the gateway to Germany’s robust hi-tech scene.

The Lufthansa Group – with its airlines Austrian Airlines, Brussels Airlines, Edelweiss, Eurowings and Swiss International Air Lines – as well as its Star Alliance and joint venture partner Air Canada, additionally offer a large range of options to fly from Canada to Europe and beyond.  Passengers specifically arriving in Frankfurt can connect to over 1,300 destinations worldwide through Lufthansa Group carriers and Star Alliance partners—the world’s largest airline network.

Aside from the new Ottawa route, the Lufthansa Group also serves four other Canadian gateways:

Lufthansa Group in Montreal
Beginning in March 2020, Brussels Airlines will launch its new, non-stop seasonal service between Montréal, Quebec and Brussels, Belgium. With Brussels’ new gateway in Montreal, Lufthansa Group’s passenger airlines will be fully represented in this region, joining Austrian, which was successfully introduced to Montreal in April 2019, as well as Lufthansa and SWISS.

Lufthansa Group in Toronto
Lufthansa offers year-round, daily flights from Toronto to its two hubs in Frankfurt and Munich.

Lufthansa Group in Vancouver
Lufthansa and Edelweiss (a subsidiary of SWISS) fly to Vancouver. Lufthansa flies daily from Vancouver to its two main hubs in Frankfurt and Munich, while Edelweiss offers service from Vancouver to Zurich on a seasonal basis.

Lufthansa Group in Calgary
SWISS’s subsidiary, Edelweiss, offers seasonal flights from Calgary to Zurich. The next timetable runs from May – August 2020.

The New Service in Brief
2020 Summer Schedule (May 16th, 2020 – October 24th, 2020) in local time

FlightFromToDepartureArrivalDays
LH473OttawaFrankfurt17:5007:15 (+1)Mon,Tu,Thu,Sat,
Sun
LH472FrankfurtOttawa13:4516:05Mon,Tu,Thu,Sat,
Sun

Bored at the Winnipeg airport? Volunteer to check in a rescue dog and play with it for free

News provided by Toronto Sun – link to full story and updates

Toronto Sun Published: August 17, 2019

Karen George holds up a puppy. George organizes transportation of dogs from northern communities and is need of volunteers flying from Ottawa to Winnipeg. The volunteers are able to play with the dogs at the Winnipeg airport and George covers the cost of checking the animals. PNimg

If you ever fly on WestJet from Winnipeg to Ottawa and love playing with dogs, you’re in luck.

Karen George organizes a weekly rescue mission of dogs from northern Manitoba to Ottawa and is in need of volunteers to check these dogs, all expenses paid.

The benefit for the traveller, other than the satisfaction of helping stray dogs, is that they can play with each dog in Winnipeg before their flight takes off.

George has several partner organizations, but she is a one-woman show with transportation planning.

“I’m not an organization, I’m just one crazy lady,” she said. “It’s just me and the dogs, and they don’t really do anything. They just kind of reassign everything back to me.”

George says she focuses on northern Manitoba because many communities there organize dog culls, which she understands.

“When they start packing up, (the dogs) become dangerous,” she said.

The rescued dogs are flown from these northern communities to Winnipeg, where they are vetted, spayed or neutered and given all required shots.

“Don’t want to spread any diseases on the plane,” she said.

Once they’re in Winnipeg, George plans how the dogs will be transported to Ottawa, which involves recruiting volunteers with previously booked Westjet flights. George will then add several dogs to their boarding passes.

She said she preferred WestJet because the cargo holds of its planes had temperature controls, so they could take dogs year round, but she will use Air Canada for the same purpose if need to be.

George began her mission in 2017, when she discovered two stray German shepherd puppies in need of rescue in the northern Manitoba community of Red Sucker Lake. She said she learned about the transportation process involved and established a network of connections. Later, she decided to continue rescuing other strays.

George said she brought 150 dogs from northern areas in 2018 and in 2019 will have brought over 80 dogs by Saturday.

Once in Ottawa volunteers will pick up the dogs and George works with the Freedom Dog Rescue who help ensure they end up in various shelters across Ontario.

George said there are dogs flown in weekly so she is always in need of volunteers. Anyone arriving in Ottawa from Winnipeg who is interested in flying with — and playing with a dog can message her on  Facebook.

Sunwing introduces direct flight service from Ottawa to Mazatlán, Mexico

Provided by Sunwing Vacations Inc/Globe Newswire

TORONTO, Aug. 08, 2019 (GLOBE NEWSWIRE) — Good news for residents of the Ottawa-Gatineau Metropolitan Area looking for an easy way to escape to Mexico this winter. For the first time ever, weekly flights will depart from the capital to the Pacific Mexican destination of Mazatlán. Sunwing’s new flight service will operate beginning December 17, 2019 until April 14, 2020 inclusive. With the introduction of this new destination, residents of the Ottawa-Gatineau Metropolitan Area now have access to 12 of the tour operator’s most popular vacation hotspots direct from their local airport.

Sunwing Vacations Inc.

Known as the ‘Pearl of the Pacific’, Mazatlán is a favourite destination of Canadians looking to soak up the sun and embrace the local culture. Vacationers can spend their days relaxing on one of the numerous golden-sand beaches of the aptly-named Golden Zone or strolling along the seaside Malecon boardwalk. In Old Mazatlán, travellers can experience the local culture as they traverse the cobblestone streets, admire the neoclassical architecture and enjoy live music in quaint plazas.

“We’re looking forward to welcoming tourists from Ottawa on the first-ever direct flight service to México’s Only Colonial City on the Beach, a destination with a beautiful mixture of real Mexico culture and 20 kilometers of swimmable beaches”, said Julio Birrueta, Director of the Mazatlán Tourism Board. “Guests will not only have the opportunity to enjoy great seafood, regional cuisine and a wide variety of activities and local tours, but they will also find authentic hospitality from the local mazatlecos”, he added.

President of Tour Operations for Sunwing, Andrew Dawson, commented on the news, “We are excited to be returning to Ottawa International Airport this winter with even more vacation options for our customers. We offer more flights to Mazatlán than any other tour operator in Canada and are delighted to be able to introduce this new destination to our customers in Ottawa this coming season.”

Mark Laroche, President and CEO of the Ottawa International Airport Authority added his support, “Over the past few years Sunwing has grown considerably at Ottawa International Airport. Not only have they added capacity to favourite warm weather destinations, they have also introduced numerous new non-stop options, including the newly added destination of Mazatlán, further reinforcing Ottawa-Gatineau’s quick uptake of new direct air service.”

Vacationers can choose from a wide range of resort options in Mazatlán. The newly-renovated and expanded Riu Emerald Bay is a popular choice for families, offering accommodation options for five or more. At El Cid Castilla Beach, travellers can explore the shops and restaurants of the nearby Golden Zone. Visitors can immerse themselves in the local culture at Playa Mazatlan Beach Hotel, with exclusive Viva Mexico inclusions like Spanish lessons and tequila tasting classes.

Sun-seekers can also enjoy a host of benefits when they book their tropical getaway before September 6th for travel between December 18th, 2019 and April 30th, 2020. The tour operator is offering the ultimate package deal with complimentary Price Drop Guarantee with up to $600 cash back per couple*, reduced deposits of $50 per person, exclusive free perks on all new bookings to top-rated adult, top-rated family and top-rated luxury resorts with the best price guaranteed** and savings of up to 25% on select winter vacation packages.

All Sunwing vacation packages include return flights on Sunwing Airlines where passengers can sit back and relax while on board, with award-winning inflight service, complimentary non-alcoholic beverage service and buy on board selection of snacks and light meals including the brand-new Tex Mex Grilled Chicken Wrap inspired by Food Network Canada Celebrity Chef, Lynn Crawford. Passengers also benefit from a generous complimentary 23kg checked luggage allowance. For additional perks, including priority check-in and security line access***, customers can upgrade to Elite Plus from just $50 per sector.

For more information or to book, visit www.sunwing.ca or contact your travel agent.

* All claims are subject to a $50 per person admin fee; each passenger must register within seven days after booking to qualify for the Price Drop Guarantee promotion.
** An ongoing promotion where Sunwing will match a competitor’s published price which must be available at the time of booking.
***Available at select Canadian airports.

Strange bedfellows: Air Canada places woman, younger man in single hotel room, family says

News provided by CBC News – link to full story and video

71-year-old passenger’s daughter has filed formal complaint with airline

Robyn Miller · CBC News · Jul 24, 2019

Jerryne Mahele Nyota wants a formal apology from Air Canada after she says her mother was told to share a hotel room with a stranger. (Robyn Miller/CBC)

LATEST

  • After this story was published, Air Canada said an error was made due to a misunderstanding.
  • Air Canada said it has followed up to apologize, and has offered the family $250.

An Ottawa woman is flabbergasted after her mother, who missed a connecting flight with Air Canada last week, was told to share a single hotel room with a perfect stranger. 

Jerryne Mahele Nyota said her 71-year-old mother, Elizabeth Coffi Tabu, was set to fly home to France from Ottawa on Friday, July 19, by grabbing a connecting flight in Montreal. But a delay on her first flight from Ottawa caused Tabu to miss the connecting flight.

An Air Canada agent told her and another passenger — a man half Tabu’s age whom she didn’t know — that there was only one hotel room available.

Tabu told CBC News that the agent gave them one hotel voucher and told them they would have to share a room. When they arrived at the hotel, the room only had one bed, she said.

Tabu’s daughter, Mahele Nyota, said: “The decision was he would be sleeping on the sofa [bed] and my mom in the bed.

“I told her, ‘No, you don’t sleep with a total stranger. No, don’t do that. Stay there and I’m going to do what I can to find a solution.'”

Delays in Ottawa forced Elizabeth Coffi Tabu to miss a connecting flight in Montreal. She couldn’t get another until the following day. (Andrew Vaughan/The Canadian Press)

Passengers both ‘shocked’

Mahele Nyota said that after trying unsuccessfully to get on an Air France flight, her mother and the man were told they would have to stay the night and fly the following day.

“The guy was also shocked. He said, ‘But I don’t know her,’ [and] my mom said, ‘I don’t know the guy,'” Mahele Nyota said.

The ordeal was an unwelcome ending to what had been a lovely trip for her mother, Mahele Nyota said. She had been in Ottawa for about a month visiting her daughter and grandchildren, a trip she makes almost every year and always through Air Canada.

This year, however, she was using a wheelchair at the airport because she’s recovering from cancer treatment. Mahele Nyota said that contributed to her mother missing the flight.

CBC News OttawaOttawa woman ‘shocked’ at alleged Air Canada hotel room mishap00:00 01:06Jerryne Mahele Nyota says her mother missed a connecting flight home to France and had to stay in Montreal overnight. She says Air Canada offered her mother a hotel room — but told her she’d have to share it with a complete stranger. 1:06

Concern for vulnerable passengers

After a lengthy phone call with Air Canada, Mahele Nyota said the airline managed to find her mother a room at another hotel, but she’s concerned about what could have happened if she hadn’t  intervened.

Now, she’s worried about other vulnerable passengers being treated in the same manner and said she has filed a formal complaint with the airline.

Mahele Nyota said Air Canada did offer her mother a seat with more leg room for the following day and $20 in food vouchers, but she wants a formal apology.

“Now [my mother is] realizing, how is it possible? You know? And she said, ‘It’s not fair, it’s not fair, they never gave me another option,'” Mahele Nyota said.

Air Canada said it’s looking into the matter to see what might have caused the confusion. In a written statement, a spokesperson said “it is not our policy to ask passengers to share a room.”

The airline said the hotel did provide Tabu with a room, but Mehele Nyota said that room was offered only at a fee, and the family didn’t trust that they would be compensated by Air Canada.

Ariël Roy, a lawyer at Flight Claim, a law firm that defends passenger rights, is encouraging the family to stay in touch with the airline to fight for compensation. 

“One time is one time too many. It’s a really unfortunate situation that the lady has been put in,” Roy said. 

More flights, more often with WestJet’s winter schedule

Provided by WESTJET, an Alberta Partnership/CNW

Frequency increases to popular domestic, transborder and international destinations from airline’s hubs in Calgary, Vancouver and Toronto

Seasonal service to Paris and Nashville from Calgary resumes early in March 2020

CALGARY, July 22, 2019 /CNW/ – As part of its 2019/2020 seasonal winter schedule, today WestJet announced increased frequency and improved connectivity from its hubs to more destinations across its network.

WestJet Boeing 787-9 Dreamliner photographed on March 5, 2018 by Chad Slattery from Wolfe Air Learjet 25. (CNW Group/WESTJET, an Alberta Partnership)
WestJet Boeing 787-9 Dreamliner photographed on March 5, 2018 by Chad Slattery from Wolfe Air Learjet 25. (CNW Group/WESTJET, an Alberta Partnership)

WestJet’s seasonal schedule for winter 2019/2020 features more flights from Calgary, Vancouver and Toronto to domestic, transborder, international and sun destinations and includes WestJet’s seasonal service to both Paris and Nashville from Calgary, commencing earlier than past years on March 12 (Paris) and March 16 (Nashville). WestJet’s popular daily summer seasonal service between Calgary and Portland (PDX) will also extend through winter. 

“By executing on our hub strategy, we’re improving schedules not only for guests in Calgary, Vancouver, and Toronto, but also building thousands of new connections for guests across the country,” said Arved von zur Muehlen, WestJet Chief Commercial Officer. “This winter Canadians have more flights and better access to popular leisure and business destinations and will benefit from schedule improvements, frequency increases and improved connectivity across our growing global network.”

For winter, WestJet’s 787-9 Dreamliner will also fly between Calgary and Maui and as previously announced, the airline’s new weekly non-stop service between Victoria International Airport (YYJ) and Los Cabos Mexico International Airport (SJD) begins November 5, 2019 and service between Calgary and Punta Cana, Dominican Republic (PUJ) commences on December 14, 2019.

Highlights of WestJet’s 2019/2020 winter schedule include:

  • Calgary-Halifax, from seven times weekly to 10 times weekly
  • Calgary-London, Gatwick, from three times weekly to four times weekly flights
  • Calgary-Fort Lauderdale, from once weekly to twice weekly
  • Calgary-Honolulu, from two times weekly to three times weekly
  • Calgary-Varadero, from once weekly to twice weekly
  • Calgary-Paris, seasonal service beginning March 12, 2020
  • Calgary-Nashville, seasonal service beginning March 16, 2020
  • Calgary-Portland, extension of daily summer route through winter
  • Calgary-Maui, 787 Dreamliner service
  • Vancouver-Winnipeg, from 13 times weekly to two daily flights
  • Vancouver-Orange County, from six times weekly to daily
  • Vancouver-San Jose del Cabo, from five times weekly to daily
  • Vancouver-Puerto Vallarta, from eight times weekly to nine times weekly
  • Vancouver-Huatulco, from once weekly to twice weekly
  • Vancouver-Cancun, from seven times weekly to nine times weekly
  • Toronto-Fort Myers, from 10 times weekly to 11 times weekly
  • Toronto-Aruba, from twice weekly to three times weekly
  • Toronto-Kingston, from three times weekly to four times weekly
  • Toronto-London, Gatwick, daily service offered on WestJet’s 787 Dreamliner
  • Ottawa-Fort Myers, from once weekly to twice weekly
  • Edmonton-Saskatoon, from 18 times weekly to 23 times weekly
  • Victoria- San Jose Del Cabo, new weekly service beginning November 5, 2019
  • Calgary-Punta Cana, new weekly service beginning December 14, 2019

For more information on new routes and increased frequencies in WestJet’s 2019/2020 winter schedule, please visit westjet.com/flight-schedules-new

Makivik Corporation and Inuvialuit Regional Corporation Complete Transaction to Unite First Air and Canadian North as Strong, Sustainable Pan-Arctic Airline

Provided by Makivik Corporation/CNW

OTTAWA, July 10, 2019 /CNW/ -Makivik Corporation and Inuvialuit Regional Corporation (IRC) are pleased to announce that they have completed the transaction to merge First Air and Canadian North into a strong, sustainable Pan-Arctic airline. This means that First Air and Canadian North will be able to begin the process of integrating their operations, with further details on the timing and duration of this process to be released very soon. 

The unified Canadian North will continue to meet and exceed the expectations of the people and organizations that rely on the availability of safe, reliable and cost-effective air service. Johnny Adams, who is currently Executive Chairman of First Air, will serve as Executive Chairman of the merged airline. Patrick Gruben, the current Chairman of Inuvialuit Development Corporation and Chairman of Canadian North, will assume the role of Vice-Chairman. Together, they will provide steady, northern-focused guidance and oversight to the merged airline on behalf of all Northerners.

As a 100% Inuit-owned airline, Canadian North’s overarching mission will be to facilitate the safe and efficient movement of people and goods to, from and within Inuit Nunangat, with the potential to expand its service to even more destinations in the future. It will strive to lead the aviation industry as a top employer, with continued focus on recruiting Inuit and other Indigenous team members for excellent careers within this sector. Through these efforts, it will contribute to the development of a stronger and more dynamic northern economy for the benefit of current and future generations.

“The completion of this merger transaction signifies an important step forward for the people of the north,” said Johnny Adams, Executive Chairman. “A unified pan-Arctic airline that provides sustainable passenger and cargo service will help to improve the lives of Northerners through the economic growth that it will enable and career opportunities it will create.” 

“This is truly an Inuit-led solution that will drive additional investment and growth within the northern communities we serve while making the air travel we depend on more sustainable and efficient,” said Patrick Gruben, Vice-Chairman.  

The new Canadian North will serve a combined network of 24 northern communities, from its southern gateways of Ottawa, Montreal and Edmonton, with seamless interline connections to destinations throughout Canada, the United States and beyond. It will also be the premier provider of air charter services for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out charter services, as well as charter flights across North America for sports teams, cruise lines and large groups.

‘Very frustrating’: Series of Air Canada cancellations leave man stuck in N.J. for 5 days

News provided by CTV News – link to full story

‘Very frustrating’: Series of Air Canada cancellations leave man stuck in N.J. for 5 days

Air Canada

An Air Canada plane is seen in this March 12, 2019 file photo. (THE CANADIAN PRESS/Darryl Dyck)

Ben Cousins, CTVNews.ca writer Published Wednesday, July 3, 2019

A man travelling to Ottawa for Canada Day was left stuck in New Jersey for five days following a series of Air Canada flight cancellations.

Royd Aquino was flying to Ottawa from the Philippines on June 28, with a stop at the Newark Liberty International Airport, but his flight from Newark was cancelled due to weather in Ottawa. The next day, poor weather once again forced a cancellation.

Because of the two days of cancelled flights, all the Ottawa-bound flights on June 30 filled up and Aquino was not able to get onto a plane for a third-straight day. The flights he was supposed to take on July 1 and 2 were both cancelled due to technical issues.

Royd Aquino is seen in this image. (CTV News – Supplied)

“It’s very frustrating. It’s already been five days,” Aquino told CTVNews.ca in a phone interview on Tuesday afternoon.

“I was planning to go to Canada around July 1 to experience Canada Day, but instead I’m stuck here. Maybe next year I will be able to experience Canada Day.”

Aquino eventually arrived in Ottawa late on Tuesday, though his fifth flight was delayed by more than an hour.

Aquino, who is also moving to Canada as a temporary resident, said he paid $300 for a hotel room on the first night, but stayed with a close friend who lives in the area for the rest of his travel delay.

“It turned out like an unplanned holiday,” he joked.

Aquino describes himself as an “adventurer” and admits he wasn’t as frustrated with the situation as some people might be.

“If this case happens to many people, then maybe they’ll burst out,” he said. “For me, I’m just chill.”

Air Canada confirmed the cancellations and blamed “a number of factors related to weather and aircraft issues.”

“We will be in touch with the customer and deal directly with him about any concerns related to his experience,” the company wrote in a statement.

Air Transat is synonymous with Sun to travellers in Ontario

Provided by Transat A.T. Inc/CNW

The airline is strengthening its position as a leader in holiday travel this winter with new Sun destinations in the South and Europe

MONTREAL, July 4, 2019 /CNW Telbec/ – Air Transat is pleased to present travellers in Ontario with its winter 2019-2020 program for Sun destinations in South and Central AmericaMexicoFlorida, the Caribbean and Europe. The addition of new Airbus A321neoLRs to its fleet next winter will allow the carrier greater flexibility to offer a broader choice of destinations to travellers. Named the 2019 World’s Best Leisure Airline by Skytrax, Air Transat will offer 36 destinations in the South and Europe from Toronto. The most scenic beaches in the South will be accessible to passengers flying out of Ottawa, London and Hamilton as well.

More flights to the most popular Sun destinations  
Toronto region beachgoers will be spoilt for choice between 25 favourite Sun destinations in 10 different countries. From London, Ontario, Air Transat will add a new direct flight to Puerto Plata, Dominican Republic. And from Hamilton, there will be a new direct flight to Santa Clara, Cuba, as well as a second weekly direct fight to Punta Cana, Dominican Republic.

Europe in winterFrom Toronto, along with its daily flight to London, United Kingdom, Air Transat will offer two direct flights a week all year long to Glasgow and Manchester, UK, respectively. Plus, the airline will extend to mid-January its flights to Barcelona, Spain, and Rome, Italy, with two direct flights a week to each city. Travellers will be able to fly to Portugalfrom Toronto, with two weekly direct flights to Lisbon, and one direct flight to Porto. It is also good to know that Air Transat is the only airline offering a direct flight from Toronto to Faro, in the Algarve, during the winter (one flight a week).

Discovering Canada and Europe with domestic and connecting flights 
Air Transat’s domestic flights, which link some major Canadian cities, will allow Ontarians to explore other regions in Canada as well as transatlantic destinations accessible via connecting flights. The airline will continue its daily flights between Toronto and Montreal, in addition to its five weekly direct flights between Toronto and Vancouver.

From Toronto: 36 South and Europe destinations

SouthNumber of flights (during peak season)
Caribbean
Montego Bay, Jamaica4 direct flights a week
St. Maarten1 direct flight a week
Cuba
Cayo Coco4 direct flights a week
Cayo Largo1 direct flight a week
Cayo Santa Maria4 direct flights a week
Holguin4 direct flights a week
Santiago de Cuba                  1 direct flight a week
Varadero6 direct flights a week
Dominican Republic
La Romana1 direct flight a week
Puerto Plata4 direct flights a week
Punta CanaDaily direct flights
Samana1 direct flight a week
Santo Domingo1 direct flight a week
Mexico
Cancun-Riviera MayaDaily direct flights
Cozumel1 direct flight a week
Huatulco1 direct flight a week
Puerto Vallarta2 direct flights a week
South and Central America
Cartagena, Colombia1 direct flight a week
Liberia, Costa Rica2 direct flights a week
San Jose, Costa Rica2 direct flights a week
Roatan, Honduras2 direct flights a week
Rio Hato, Panama2 direct flights a week
United States
Fort Lauderdale, Florida5 direct flights a week
Orlando, Florida3 direct flights a week
San Juan, Puerto Rico1 direct flight a week
EuropeNumber of flights (during peak season)
France
ParisDaily flights via Montreal
Italy
Rome2 direct flights a week (until mid-January)
Portugal
Faro1 direct flight a week
Lisbon2 direct flights a week and 2 flights a week via Montreal
Porto1 direct flight a week
Spain
Barcelona2 direct flights a week (until mid-January)
Madrid3 flights a week via Montreal
Malaga3 flights a week via Montreal
United Kingdom
Glasgow2 direct flights a week
LondonDaily direct flights
Manchester2 direct flights a week

From Toronto: domestic flights

Canada
Vancouver5 direct flights a week
MontrealDaily direct flights

From London: 3 South destinations

Dominican RepublicNumber of flights (during peak season)
Puerto Plata1 direct flight a week
Punta Cana1 direct flight a week
Mexico
Cancun-Riviera Maya1 direct flight a week

From Hamilton: 6 South destinations

SouthNumber of weekly flights (during peak season)
Cuba
Cayo Coco1 direct flight a week
Cayo Santa Maria1 direct flight a week
Varadero1 direct flight a week
Dominican Republic
Puerto Plata1 direct flight a week
Punta Cana2 direct flights a week
Mexico
Cancun-Riviera Maya2 direct flights a week

From Ottawa: 7 South destinations 

SouthNumber of weekly flights (during peak season)
Cuba
Cayo Coco1 direct flight a week
Cayo Santa Maria1 direct flight a week
Varadero1 direct flight a week
Dominican Republic
Puerto Plata1 direct flight a week
Punta Cana3 direct flights a week
Samana1 direct flight a week
Mexico
Cancun-Riviera Maya2 direct flights a week

Canada’s Airlines, Airports Among World’s Worst For Delays, And It Could Soon Get Worse

News provided HuffingtonPost.ca – link to full article – with a hint from P.N.

By Daniel Tencer 4 July 2019

Under a new “passenger bill of rights,” airlines will be able to leave passengers stuck on the tarmac for longer than the current standard.
An airplane taking off at Toronto's Lester B. Pearson International
An airplane taking off at Toronto’s Lester B. Pearson International Airport.

MONTREAL ― Canadian airports and airlines are some of the worst performers worldwide when it comes to flight delays, and new federal rules that allow passengers to be stuck on the tarmac for longer could make things worse.

All but one of Canada’s major airlines rank in the bottom half for on-time performance in a new survey from travel data provider OAG. 

Canada’s best performer, WestJet, ranks 57th out of 125 airlines surveyed, with 77.1 per cent of all flights arriving on time. The country’s worst performer, Sunwing, ranks as the second-worst airline in the world, 124th out of 125, with only 57.8 per cent of flights on time.

Sunwing experienced numerous flight glitches in recent years, including major delays in Toronto and Montreal in April, 2018, that led to a fine from the Canadian Transportation Agency.

Canada's Airlines, Airports Among World's Worst For Delays, And It Could Soon Get

Looking at airports, Canada doesn’t fare much better. Our best airport, in Grande Prairie, Alta., ranks 108th out of 505 airports surveyed.

Toronto’s two commercial passenger airports, Pearson and Billy Bishop, rank as the two worst airports in Canada and among the worst in the world ― 475th and 489th, respectively.

Interestingly, there is a yawning east-west divide, with western Canadian airports performing better than others.

Canada's Airlines, Airports Among World's Worst For Delays, And It Could Soon Get

The survey comes as Canada is about to launch a new “passengers’ bill of rights” that some critics say will make it easier for airlines to delay flights.

Under the new regulations, airlines will be able to keep passengers stuck on the tarmac for up to three hours, plus an additional 45 minutes if the airline believes takeoff is imminent.

Currently, Canada has no government-enforced limits on tarmac delays, but airlines themselves had standards built into their tariffs. The industry standard was 90 minutes, which is also what a Senate committee recommended be the rule in the new passenger bill of rights. The government rejected that recommendation.

Airlines themselves have been pushing for longer tarmac delays. Air Canada extended its maximum tarmac time to four hours in 2018.

Additionally, it will be very difficult to get compensation from airlines in most cases where flights are delayed or passengers are denied boarding, said Gabor Lukacs, a prominent consumer advocate who has challenged airline practices in courts.

Watch: Here are the budget airlines in Canada. Story continues below.

Lukacs said he worries about the possibility of longer delays under the new rules because “when something becomes legal, they will do it. On the other hand, the counterargument is it’s in the airline’s best interest to get passengers to their destination as quickly as possible.”

Lukacs’ advocacy group, Air Passenger Rights, has accused the government of letting the airline industry dictate the new passengers’ bill of rights.

A spokesperson for Transport Minister Marc Garneau said the tarmac delay rule was decided “based on operational realities and international best practices. For example, in the United States, air carriers are required to offer the option to disembark after a three hour delay on domestic flights, and a four hour delay on international flights.”

While airlines frequently blame weather for flight delays, data from the U.S. federal government shows that extreme weather events are responsible for fewer than 5 per cent of flight delays in the U.S. The most common reason for delays was late-arriving aircraft, meaning flights delayed because earlier flights were delayed. This accounted for nearly 42 per cent of U.S. delays. Canada does not currently keep track of this type of data.

But Lukacs points out that Canada has much harsher weather than most of the U.S., so it may not be a fair comparison. And Toronto’s worst-in-the-country Billy Bishop Airport has unique issues to deal with because it’s on an island.

“This may be an apples to oranges comparison,” he told HuffPost Canada by phone.

Nonetheless, Canada’s poor weather doesn’t explain why Alaska Airlines has a higher on-time percentage than any Canadian airline (80.7 per cent) and is the third best among U.S. airlines.

Lukacs argues these on-time rankings are incomplete: There isn’t enough data to determine, for instance, whether it’s a particular airport or a particular airline that’s behind delays in a given place.

Either way, airlines should be taking bad weather into account when planning their schedules, Lukacs said.

“If airlines and airports ignore the weather realities, then you have guaranteed, built-in failure,” he said.