MONTREAL, May 17, 2021 /CNW Telbec/ – Innotech-Execaire Aviation Group (“IEAG”) announced today that it has expanded the Concierge services capability of both of its Aircraft Management and Charter operating units for the benefit of its clients via the introduction of its Prestige Concierge Service by IEAG.
With aircraft based across Canada including Halifax, Montreal, Toronto, Hamilton, Windsor, Winnipeg, Calgary and Vancouver, the Prestige Concierge Service will help IEAG engage its customers by opening doors to high-touch personalized service, a wealth of special offers, as well as access to extraordinary experiences. This service expansion speaks to IEAG’s unwavering commitment to improving the customer experience and establishing a true travel support capability for our valued clients.
This Prestige Concierge Service is a true testament to our customer service philosophy and our efforts to consistently and continuously improve the travel experience for our clients, said Michael Fedele, President, Innotech-Execaire Aviation Group.
Since 1967, corporate aircraft owners have trusted IEAG to manage their aircraft with a fully-integrated service offering and unique capability that supports its customers throughout their aircraft life-cycle.
This new Service will allow IEAG clients to benefit from offers and privileges worldwide across a wide range of lifestyle services, including hotels and villas, VIP experiences, culinary adventures, exquisite vacation packages and more.
We have been providing dedicated Concierge services to our client for years, however we are extremely excited to be launching this service enhancement in response to our clients’ growing full-service travel needs. This is an important milestone in our services evolution and reinforces our 100% commitment to providing a true lifestyles support experience for our customers, said Michael Fedele, President, Innotech-Execaire Aviation Group.
About Innotech-Execaire Aviation Group
IEAG is a leading full-service provider of aviation and technical support services to business aircraft OEMs, owners, operators, and commercial airlines. Based in Montreal, Quebec, IEAG offers a full range of aircraft interior/exterior refurbishment and technical services, including non-destructive testing, and has maintenance capabilities and FBO services at airports across Canada including a long history supporting Cessna aircraft from our Authorized Service Facility at Toronto Pearson for over 40 years. With a comprehensive fleet of business aircraft under management, IEAG has complete flight operations capabilities, as well as a large portion of its business jet fleet available for charter under the Execaire and Image Air brands.
IEAG is a business unit of IMP Group, a Halifax-based company focused on global sustainable growth, and with over 3,500 experienced people delivering service, quality and value to customers across diverse sectors, such as aerospace, aviation, healthcare, information technology, hospitality, and property development.