Flying into the sunset: Air Canada’s last Boeing 767 operates final passenger flight on June 2, 2020

From Air Canada | 3 June 2020

Air Canada’s Rapidair flight AC439 from Montreal to Toronto on June 2, 2020 marks the end of an era as the airline retires the last aircraft it its mainline Boeing 767 fleet.

The 767s have been a workhorse for Air Canada since the first one was delivered in October 1982 (a 767-233, FIN number 601, registered as C-GAUB). That aircraft began transcontinental service on February 14, 1983. After more than 20 years in the skies, the aircraft was retired in 2005.

Between 1982 and 1996, Air Canada would take possession of 25 more 767s, with the first extended range variants for overwater operations arriving in 1984. When Air Canada merged with Canadian Airlines in 2001, another 23 of these widebodies would join the fleet.

Air Canada launched its leisure brand Rouge on July 1, 2013 with a total of four aircraft, of which two were 767s flying to Edinburgh, Venice, and Athens. Air Canada Rouge eventually expanded to include 25 of the long-range 767-300ERs that served mainly European and sun destinations. In May 2020, Air Canada announced that in addition to the planned retirement of the remaining five 767s in its mainline fleet, the 767s from Rouge would also be retired from service.

Air Canada’s 767s made history when the first ever air-to-ground telephone service by a Canadian airline was offered on February 9, 1986, during AC915 between Miami to Toronto. Also in February 1986, Executive Class was introduced on the 767s.

Fun Facts:

  • Air Canada Boeing 767 Fin 682 (C-FCAE) registered over 138,000 flying hours before it was retired on August 1, 2019, making it the world leader in terms of flying hours for the fleet type.  The aircraft was sold late last year to another airline which is currently converting it for cargo operations.
  • The 767 was initially designed to be operated with a three-pilot crew. Although Air Canada’s first few 767s had an extra-large flight deck, they were configured to be operated by two pilots.
  • The 767 was the first aircraft to receive 120-minute ETOPS (extended twin-engine operations) approval in 1985, meaning it could operate two hours away from the nearest airport, making oceanic crossings more efficient. This was increased to 180 minutes in 1988.
  • Air Canada flew 23 B767-200 and -200ER (extended range version) aircraft with the variants being retired in 2008. Most of these aircraft were parked in the desert in Mojave, California and some in Roswell, New Mexico.
  • Some 767s were retrofitted with winglets for fuel efficiency. The winglets are 11 feet tall! Winglets reduce drag and increase lift at the end of the wings and reduce fuel consumption by helping jets more efficiently slice through the air.
  • The mainline Boeing 767 has a seating capacity of 24 in Air Canada Signature Class and 187 in Economy. It has a range of 10,549 kilometres at a cruising altitude of up to 41,000 feet and a cruising speed of 853 kilometres per hour. Cargo capacity in the belly is a maximum of 14,800 kilograms.
  • The longest scheduled nonstop flight by an Air Canada 767 was Toronto to Tokyo, which lasted 13:45 and covered 10,324 kilometres.
  • The Boeing 767 served a number of special missions during its time at Air Canada, including for the annual Dreams Take Flight special charity flights from eight cities across Canada giving special children a trip of a lifetime to a world-renowned theme park in California or Florida.

Passengers and employees at Pearson airport must now wear masks ‘at all times’

News from the Mississauga News – link to story

Pearson Airport in Mississauga issues new coronavirus policies

Policies include enhanced face mask requirements

1 June 2020 by Iain Colpitts  Mississauga News

New policies

Toronto Pearson International Airport has introduced new policies in response to the coronavirus pandemic, effective as of June 1. – Bryon Johnson/Torstar

Toronto Pearson International Airport in Mississauga has introduced new policies for passengers and staff in response to the coronavirus pandemic.

Effective Monday, June 1, all passengers and airport employees are required to wear face masks/coverings at all times.

As well, terminal access is restricted to passengers travelling on the same day and employees on duty. Passengers are asked to exit terminals immediately upon collecting their baggage and to adhere to in-terminal physical distancing signage.

Exceptions to the face mask policy will be made for passengers who are under the age of two, have trouble breathing, unable to remove a face covering without assistance or are dining at food and beverage locations.

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Non-travelers are permitted to enter public areas of terminals if they are a friend or family member of someone who requires mobility assistance or are accompanying a minor who is travelling alone.

Terminal access is now limited to specified entry points in Terminal 1 (Departures level, second set of doors across from check in aisles 3 and 4, EB3002 and the eighth set GA3003, top of aisle 11 and Transborder security, Level 2 South and West bridge; Arrivals level, door A and D; Ground level, door R) and Terminal 3 (Departures level, doors opposite crosswalks, escalators from Link Train; Arrivals level, Domestic and International Doors).

As well, employees are instructed not to dwell or gather in passenger areas for non-work reasons. Those who enter passenger areas to access food or retail service locations are asked to make their purchase and then leave the area.

More information on these policies can be found on Pearson’s website.

by Iain Colpitts

Iain Colpitts is a reporter with The Mississauga News.

Heading to Toronto’s Pearson airport? Here’s what you need to know about new changes

News from CBC News – link to story

Masks mandatory for passengers and staff, access to terminals restricted

Julia Knope · CBC News · Posted: Jun 01, 2020

Toronto’s Pearson International Airport has reported low passenger traffic during the COVID-19 pandemic. It is now enacting new policies to protect travellers and employees, which are in effect as of June 1. (Jonathan Castell/CBC)

There’s a new normal landing at Toronto’s Pearson International Airport on Monday. 

As Ontario begins to slowly reopen, the airport has announced new and enhanced policies — affecting both passengers and employees — to help reduce the spread of COVID-19. 

Here’s what you need to know if you’re planning on travelling through the airport in the near future. 

Masks now mandatory, terminal access restricted 

According to a release issued by the airport last week, the following policies are in effect as of June 1: 

  • All passengers and airport employees must wear masks in public spaces, except when eating or drinking. 
  • Terminal access is restricted to passengers who are travelling on the same day, as well as airport employees on duty. “Meeters and greeters,” or those dropping friends and loved ones off at the airport, are not permitted to enter the terminals.
  • Passengers arriving at Pearson Airport are asked to exit the terminal buildings immediately upon collecting their luggage. 
  • Employees are not allowed to dwell or gather in passenger areas for non-work reasons.

In addition to those changes, passengers are “as always” encouraged to follow in-terminal signage and maintain at least two metres distance from others whenever possible. 

Pearson Airport, which employs thousands of workers, is one of countless business across Ontario that have been impacted by the COVID-19 pandemic. (Jonathan Castell/CBC)

There are some exceptions to the new rules; travellers under two years old or those who have trouble breathing are not required to wear masks.

Friends or family members of someone who requires mobility assistance, or those accompanying a minor travelling alone, are allowed access into the public spaces of terminal buildings. 

“The less that people are in the terminal using shared facilities … it’s going to help eliminate further spread of the virus,” said Antonio Modarelli, of the Toronto Airport Workers Council (TAWC) — a group that is made up of six unions, representing some 50,000 workers at Pearson Airport. 

Your health and safety is our top priority. Starting tomorrow, it is mandatory that all passengers and airport employees wear masks/face coverings in all areas of our terminals. For more information, including exceptions, please visit

Toronto Pearson✔@TorontoPearson

18 positive cases reported at airport so far 

With hundreds of different employers under one roof, Modarelli says TAWC has created a voluntary reporting log to track new positive cases of COVID-19 — something most employers have already committed to doing. 

“If there’s an active case within one group, we all share the same workspaces,” he said. 

To date, Modarelli says a total of 18 cases have been confirmed. 

Over the next month, Modarelli says the airport will likely see an increase in passenger travel within the terminals and public corridors. 

In preparation of that slight surge, he said TAWC has been working with the Greater Toronto Airports Authority to enact Monday’s new measures, “something that both parties felt was very important.” 

Those changes also including the addition of plexiglass to act as barriers in some areas, as well as enhanced cleaning services. 

“I think most of our workers here at Pearson are satisfied with the latest changes,” Modarelli said. 

Refunds must be guaranteed, advocate says

Though the rules vary across Canada, Ontario isn’t banning travellers from other provinces or mandating that they self-isolate for 14 days. 

But Gabor Lukacs, the founder of Air Passenger Rights, says that won’t matter unless Canadians — and the federal government — decide to reopen their wallets. 

The findings of a survey released last month indicated that more than 60 per cent of tourism businesses in Toronto were temporarily closed, and half of seasonal businesses said they wouldn’t be able to open for the summer season. (John Rieti/CBC)

“[If] people are concerned about losing their money, they will not travel,” he told CBC Toronto. 

“As long passengers cannot be assured that they’re going to get a refund if their flight is cancelled, people will not be travelling.” 

And pressure is mounting on the federal government to do just that.

The minister of transport’s office has been hit with a growing number of complaints to make it mandatory for Canadian airlines to refund passengers for flights cancelled due to pandemic travel restrictions if those companies are receiving aid from taxpayers. The federal government is expected to deliver an update on airline refunds in the coming weeks. 

Tourism Toronto receives $8M 

Meanwhile, Ottawa has earmarked millions of dollars to promote holiday travel inside Canada as it seeks to help the tourism industry weather the COVID-19 pandemic.

Of those funds, just under $8 million will be dedicated to boosting Tourism Toronto. 

The tourism sector across the country, which employs about one in 11 Canadians, has been hit hard by the pandemic as international travel bans and border restrictions have choked off the flow of visitors.

Ontario is set to lose just over 50 per cent of its revenue this year, which sits at around $36 billion annually, according to the Tourism Industry Association of Ontario (TIAO). 

Well over half of the province’s businesses have temporarily closed — with many saying they won’t reopen — and some 38 per cent of jobs have been lost. 

TIAO says Toronto’s allocated funds will be dedicated toward marketing businesses that have partially reopened and promoting travel within Ontario’s borders. 

“We’re really pushing Ontarians to get out and explore this summer, to go parts of the province you haven’t been to,” Beth Potter, president and CEO of TIAO, told CBC Toronto.

With files from Taylor Simmons

Air Canada service to resume at London’s (ON) airport in June with 2 Toronto-bound flights daily

News from Global News – link to story

BY MATTHEW TREVITHICK GLOBAL NEWS | Posted May 29, 2020

The entrance and sign to London International Airport on July 19, 2017.
 The entrance and sign to London International Airport on July 19, 2017. Matthew Trevithick/980 CFPL

Plane traffic has been few and far between at London’s International Airport amid the COVID-19 pandemic, but come next month that will change.

Airport officials say Air Canada, which hasn’t flown into or out of London, Ont., for the last several weeks, will begin offering two daily flights to Toronto starting June 22.

The impact of the coronavirus on air travel is evident when you consider that pre-pandemic, nine Air Canada flights left London every day for Toronto, in addition to two Ottawa-bound flights and one to Montreal.

“We’ve gone from, I guess, 2,500 passengers a day to some days… yesterday we were at 25 passengers — 10 going out and 15 coming in,” said Mike Seabrook, the airport’s president and CEO.

WestJet has continued to operate passenger service out of the airport, albeit with fewer flights — about four a week — all to Toronto, Seabrook says. The airline is expected to up that number to one a day beginning in July.

Despite the lack of passenger service, the airport hasn’t been entirely quiet thanks to medevac, cargo, and corporate departures, along with occasional general aviation flights — “the person who likes to fly for fun.”

“But it is really eerily slow,” Seabrook said. “So we’re looking forward to society getting back to even close to normal and a return of flying activity.”

A return to normal can’t come soon enough.

Following a year of record-breaking passenger traffic in 2019, airport revenue is expected to be halved in 2020 because of the pandemic.

Seabrook, however, is optimistic.

“There’s still demand here in our marketplace, and we’ll get this thing back when society returns to levels that’ll support travel again.”

Seabrook said the airport has experienced voluntary layoffs due to the pandemic, but has otherwise kept on most of its crew with assistance from the Emergency Wage Subsidy Program.

We’ve kept all our crew working, kind of, in two crews at separate times, keeping separation,” he said. “We’ve managed to keep everybody busy.”

Workers have been using the dearth of traffic over the last several weeks as an opportunity to spruce up the airport, repaving the main parking lot, painting the inside of the terminal, and replacing tarmac on the taxiway.

With borders closed and travel restrictions in effect, the aviation industry, like many others, has been hit hard by the pandemic, with airlines bleeding cash as planes remain grounded and maintenance and airport fees add up.

Two weeks ago, Air Canada announced it would lay off about 20,000 employees after reporting a first-quarter loss of more than $1 billion after slashing its flight capacity by more than 90 per cent.

Last week, the company said it would bolster its summer schedule, which nonetheless remains more than 50 per cent smaller than last year.

WestJet, meanwhile, has cancelled tens of thousands of flights, including all U.S. and international routes, through July 4, and has shed around 9,000 workers, according to a company spokesperson.

Talking to the airlines, obviously, they’re very cautious,” Seabrook said of restarting flights. “If they’re operating their aircraft at empty or near-empty, they’re losing more money than if the aircraft had just parked.”

But they are seeing positive signs in terms of demand,” he noted. “People do have to travel.”

“There’s a segment of society that just travels for fun, but we do have to get around … So there’s pent up demand and we just hope that the faucet gets turned on fairly quickly.”

The International Air Transport Association predicts global revenues will fall by US$314 billion this year, or 55 per cent, from 2019.

— With files from The Canadian Press

© 2020 Global News, a division of Corus Entertainment Inc.

Tap Air Portugul Recommences Service from North America as Portugal Completes Phased Re-opening

From Tap Air Portugal

— TAP Also Inaugurating 3 New Routes from Boston and Toronto

to the Azores, and from Montreal to Lisbon —

New York (May 28, 2020) – Following Portugal’s completion of its three phases of re-opening next week, TAP Air Portugal is recommencing air service from North America from June 4, with twice weekly flights between Newark Liberty and Lisbon.

TAP plans to recommence additional service in July with flights to Lisbon from Boston, Miami, and Toronto, each with two flights per week.

In addition to reinstating previous routes, TAP is inaugurating three new routes this summer.   On July 1, TAP will start three flights per week between Boston and the Azores’ Ponta Delgada.   On July 2, TAP will add twice weekly service from Toronto to Ponta Delgada.  Finally, TAP also will introduce three weekly flights between Montreal and Lisbon on July 30.

By July, TAP will have returned to 19 percent of its previous global network program, or 247 flights per week, including connecting service to 21 European destinations.  Also, within Portugal, Madeira will have twice daily connections from Lisbon and twice weekly from Porto.  In the Azores, Ponta Delgada will have daily service from Lisbon, while Terceira will have three flights per week.  In Algarve, Faro will also have twice daily service from Lisbon.

The airline has developed and implemented TAP Clean & Safe, a new and demanding standard of hygiene, health and sanitary safety in line with the guidelines of EASA, IATA, DGS and UCS.  For more information on these procedures and recommendations, please visit https://www.flytap.com/pt-pt/recomendacoes-covid-19.

Pearson airport restricted to only travellers starting June 1

News from City News – link to story

BY NEWS STAFF | MAY 28, 2020

Toronto Pearson Airports departures area sits empty on April 14, 2020. CITYNEWS/Tony Fera

Pearson International Airport officials are limiting the number of people who will be allowed to enter the terminal starting next week.

According to a directive sent by the Greater Toronto Airport Authority, “meeters and greeters” will not be allowed to accompany passengers arriving and/or leaving in to the airport. An exception will be made for anyone who is travelling as an unaccompanied minor or assisting anyone with disabilities.

The restriction also applies to those individuals who work at Pearson.

“Airport workers who need to meet with family members or other acquaintances for any reason before, during or after their workday, must do so outside the terminal buildings,” reads the directive. “Family members or acquaintances are not permitted inside the terminals for any reason until further notice from the GTAA.”

All airport workers are asked to maintain a two metre distance between colleagues and passengers wherever possible in the terminal.

Also as of June 1, all passengers and airport workers will be required to wear a face covering at all times when in public areas of the airport including security screening, parking facilities, sidewalks and curbs outside the terminal and other outdoor public areas.

The directive says you may be asked to remove the face covering for identification purposes or if you are seated and physically distanced when eating or drinking.

Since April 20, people flying to or from Canadian airports have been required to wear face covering following a Transport Canada directive.

When it comes to enforcing the new measures, the GTAA says Peel Regional Police, security guards and the airport’s public safety officers will be “politely educating” staff and passengers who are not following the new requirements.

Stephenville airport loses summer flights from Porter, Sunwing

News from CBC News – link to story

Airport to lose about 60 seasonal flights a year

CBC News · May 27, 2020

Porter and Sunwing have both cancelled summer flights to Stephenville. (CBC/Canadian Press)

Stephenville’s struggling airport has been dealt another blow, as two more airlines have cancelled their summer flights to the western Newfoundland destination.

Sunwing Airlines announced last week that when its summer flights between Toronto and Newfoundland begin June 26, they won’t be flying to Stephenville.

On Tuesday, Porter Airlines announced its planes would stay on the ground until July 29 due to COVID-19 travel restrictions, and cancelled its summer flights to Stephenville entirely.

Mayor Tom Rose said he was expecting that Porter might not fly to Stephenville this summer, but he was surprised Sunwing chose to fly to Deer Lake.

“I think Sunwing probably looked at their travel capacity and the numbers that were going to Deer Lake and Stephenville and probably made a business decision,” he said.

“[That’s] unfortunate, because they’ve been here for about a decade now.”

The announcements from Porter and Sunwing come just months after PAL Airlines flew its last flight from Stephenville in January, leaving the airport without a year-round commercial air service.

With Porter and Sunwing gone, Rose said, the airport will lose about 60 seasonal flights a year.

Stephenville Mayor Tom Rose says he expects positive announcements for the airport in the next month or two. (Colleen Connors/CBC)

He said the town has been working with the Stephenville Airport Corporation to try to attract travellers in the region back to Stephenville and to encourage more airlines to offer flights from the airport.

The mayor said he also expects positive announcements in the next month or two that will make Stephenville “a more robust, busier airport for domestic travel.”

“Our airport’s been hurting for years, we’ve been putting a fair bit of municipal funds into the airport to keep it going, but it hasn’t been sustainable,” he said.

“[But] I’m pretty excited for 2021.”

‘Big opportunities’ for Stephenville

Rose said as travel restrictions due to the pandemic begin to lift, Stephenville could take advantage of increases in travel within Canada. 

“People, I believe, are going to be a little hesitant to fly international, but they’ll feel a little bit more assurance and easiness about flying domestically.… There’s big opportunities for us,” he said.

In the meantime, Rose said, other sources of revenue, like air ambulance and military operations, can help keep the airport going, and the town will be providing more funding to the airport as part of a restructuring plan, in addition to a $100,000 grant given to the airport in March.

In an emailed statement to CBC News, the Stephenville Airport Corporation said it was disappointed by Porter’s decision to cancel its flights to the airport, but understands the challenges posed by the COVID-19 pandemic.

“We have a very short season and considering the provincial travel restrictions in place for Newfoundland and Labrador at this time, it would be very challenging for leisure air service to resume and be profitable,” the statement reads.

“We continually work with air carriers to encourage them to consider Stephenville Airport as a leisure market, as we have established that there is a high propensity for visiting friends and relatives in the core summer season and holidays.”

Fly like a pro. Experience Air Canada Jetz.

From Air Canada – 23 May 2020

While our favourite sports teams are on hiatus, we’re bringing our special fleet of Air Canada Jetz Airbus A319 aircraft to you.

Beginning June 1st, we’re introducing our Air Canada Jetz aircraft on select flights between Toronto – Montreal and Toronto – Ottawa.

Flights will be departing from prime gate locations and begin boarding only 25 minutes before departure. The aircraft features only 58 seats, as compared to the 120 seats on our mainline A319s – an exclusive offering and spacious cabin configuration providing more comfort and less waiting time when boarding and deplaning.

Air Canada Jetz Express seats

Air Canada Jetz A319s feature in-seat power and on-board Wi-Fi (available for purchase)

Air Canada Jetz Express seat map

Featuring only 58 seats for quicker boarding and deplaning

Air Canada Jetz Express seats angle

Spacious recliner seats with 42-49 inch seat pitch, as compared to our mainline A319 Business Class pitch of 37 inches.

Air Canada Announces New Schedule Offering Customers Wide Choice of Destinations for Safe Travel this Summer and Expands Goodwill Policy

From Air Canada

  • New summer schedule includes nearly 100 destinations in Canada, the U.S. and worldwide
  • Options for new, fully-transferable voucher or Aeroplan Miles with 65% bonus starting June 1 mean more choices and flexibility for rebooking flights should travel plans change
  • Air Canada CleanCare+ biosecurity program offers greater protection from COVID-19 during all stages of the journey

MONTREAL, May 22, 2020 /CNW Telbec/ – Air Canada is offering customers a choice of nearly 100 destinations in Canada, the U.S. and around the world with an abridged schedule this summer. To ensure customers can book with confidence, the airline has implemented the Air Canada CleanCare+ biosecurity program and is introducing new cancellation options retroactive to March 1, 2020, to give customers greater flexibility and choice should their travel plans change for any reason.  

“Air Canada has put in place an abridged summer schedule offering a choice of nearly 100 destinations across Canada, in the U.S. and internationally. As we emerge from the COVID-19 pandemic, during which as much as 95 per cent of our flights stopped operating and which has left us flying to less than half last year’s destinations, our customers are expressing their eagerness to travel,  where it is safe to do so. We are accordingly gradually opening for sale flights for the summer and beyond as we rebuild our network, leveraging our strong position as a global airline. Air Canada is ready for take-off, and we look forward to welcoming our customers onboard,” said Lucie Guillemette, Executive Vice President and Chief Commercial Officer at Air Canada.

“While the world is making great progress against COVID-19, we know we must remain vigilant, which includes being flexible. This is why we are introducing two new solutions for customers should their travel plans change. In addition to our regular goodwill policies, starting June 1 we will offer customers the choice of a travel voucher with no expiry date that is fully transferable or to convert their booking into Aeroplan Miles and get an additional 65% bonus miles. Both options, retroactive to March 1, give customers greater confidence and flexibility to plan and book travel with Air Canada,” said Ms. Guillemette.

“Finally, to further ensure the safety of our customers and employees, we have introduced Air Canada CleanCare+, a comprehensive biosecurity program to reduce the risk of the spread of COVID-19. Air Canada CleanCare+ works through multi-layered measures that limit unnecessary interactions, require the use of personal protective equipment and employ state-of-the-art cleaning techniques onboard our aircraft. We have further committed to adopt new strategies and technologies as they become available.”

Summer Schedule

Due to COVID-19, Air Canada has had to abridge its selling schedule for summer 2020, with 97 destinations down from 220 last year, which nonetheless offers wide opportunities for travel and connectivity. Within Canada, the schedule will increase from 34 routes in May to 58 routes in June, with more routes added in August and September.  Air Canada has also updated its schedule until the end of July with resumption of some services to the U.S., Caribbean, South American, European and Pacific markets.

As part of the new schedule, in accordance with provisions for air travel to the U.S. for Canadians, Air Canada will resume service to the U.S. on May 22, with six destinations being served by May 25, including New York-LaGuardia, Washington-Dulles, Los Angeles, San Francisco, Boston and Chicago. This is a reduction from 53 U.S. destinations served last year. There are tentative plans to resume more U.S. service as of June 22, pending regulatory changes and demand. For information on travel to the U.S. please see https://help.cbp.gov/s/article/Article-1596?language=en_US

Internationally, Air Canada will continue to operate from its major hubs to key global destinations in June. This includes service from Toronto to Frankfurt, London, Zurich, Tokyo and Tel Aviv; from Montreal to Frankfurt, London, Paris and Brussels; and from Vancouver to London, Hong Kong, Tokyo, and Seoul.

International services will expand further starting in June and early July, including: Montreal to Athens, Rome, Geneva; Toronto to Munich, Lisbon, Amsterdam, Rome and Athens; Calgary to Frankfurt; and, subject to government approval, Vancouver to Shanghai. 

Flexible Booking and Cancellation Policies

Under a revised goodwill policy, new bookings made up to June 30, 2020 can be changed without fees for original travel between March 1, 2020 and June 30, 2021.

In cases where Air Canada cancels flights due to COVID-19, customers with refundable tickets will continue to have the option of refunds. Since January 1, 2020, Air Canada has refunded nearly $1 billion to customers.  Both customers with refundable and non-refundable tickets will have two new options to choose from:

  • An Air Canada Travel Voucher for the remaining value of their ticket that has no expiry date, is fully transferable and retains any residual value or;
  • The ability to convert the remaining value of their ticket into Aeroplan Miles, with 65 per cent more value versus the normal rate for buying Miles.

For voluntary changes, customers with refundable tickets will continue to have the option of refunds or the above new options. For Air Canada customers with non-refundable tickets making voluntary changes on tickets issued up to June 30, 2020, with an original travel date between March 1, 2020 and June 30, 2021 inclusive, they have the option to choose from the two above new options of an Air Canada Travel Voucher or Aeroplan Miles.

The new goodwill policies and cancellation options are retroactive for customers with original travel between March 1, 2020 and June 30, 2021. Customers whose flights have been cancelled due to the impacts of COVID-19 and who have already received travel credit valid for 24 months, will be able to select one of the applicable options depending on their fare at aircanada.com beginning June 15, 2020. Customers with Aeroplan Flight Rewards can continue to cancel their redemption bookings free of charge through June 30, 2020. 

For more information on Air Canada’s pandemic response, including information about Air Canada ClearCare+ and its revised summer schedule and goodwill policies, please see aircanada.com/readyfortakeoff.

WestJet Update: 21 May 2020 – Repatriation Flight from San Salvador & Temperature Scanning

From WestJet

WESTJET MEDIA BRIEF – May 21, 2020 

WESTJET ADDS REPATRIATION FLIGHT FROM SAN SALVADOR, EL SALVADOR  

WestJet, in collaboration with Government of Canada, has added a new flight to repatriate Canadians from El Salvador to Toronto on Wednesday, May 27.  

The flight will mark WestJet’s 23rd repatriation flight in collaboration with the Government of Canada.  

Repatriation flight schedule 

Sunday, May 24 – Bridgetown, Barbados to Toronto 

Wednesday, May 27 – San Salvador, El Salvador to Toronto  

TEMPERATURE SCANNING 

Non-contact temperature scanning has been extended to WestJet’s entire domestic network to aid in a more seamless and reliable execution of the Transport Canada interim order. This screening further supports the government-mandated health questionnaires that are already in place for guests.   

Prior to boarding, temperature screening is conducted using a safe, non-contact infrared thermometer. Before implementing this new process across all 38 domestic stations, WestJet trialled non-contact temperature scanning at its three hubs in Calgary, Vancouver and Toronto from May 11-15 to gauge its operational feasibility. See how WestJet’s non-contact temperature scanning works in this video here.