Web News • 21 May 2022
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Web News • 21 May 2022
Click to View 🔗 a new window (or tab) will open to an external site reporting aviation news in Canada.
Edmonton, Alberta, May 3, 2022 – Flair Airlines, Canada’s everyday low fare airline, continues its growth in Kitchener-Waterloo with the announcement of service to Montreal-Trudeau International Airport. The non-stop route will connect Kitchener-Waterloo to Montreal twice weekly. Flair has recently announced a base expansion at Region of Waterloo International Airport, and today’s announcement is part of the expansion.
Beginning on July 7, passengers can travel twice weekly between the two cities. “Kitchener-Waterloo continues to be an important market for Flair, and we look forward to starting service to Montreal from the airport,” said Garth Lund, Chief Commercial Officer, Flair Airlines. “We know the importance of accessible and affordable travel and with fares starting at $29, we’re excited to offer even more choice to residents of Kitchener-Waterloo.”
“Montreal has long been one of our community’s top Canadian destinations. In 2020 more than 85,700 residents travelled to Montreal by air to conduct business, study, vacation, or visit family,” said Karen Redman, Chair of the Region of Waterloo. “This new service will enhance the ability for local companies and institutions to attract talent and provide residents with more convenient travel options to Montreal. We look forward to welcoming Flair’s non-stop service to Montréal-Pierre Elliott Trudeau International Airport.”
Flair’s recent base announcement includes an additional aircraft to be based out of the airport, offering the option of new destinations for passengers.
One-way fares, including taxes and fees, begin at $29 to Montreal from Kitchener-Waterloo. There are limited seats and availability for the fares. All routes are available for booking at flyflair.com.
About Flair Airlines
Flair Airlines is Canada’s leading low-fare airline and its greenest airline, on a mission to provide affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 30 cities across Canada, the U.S., and Mexico. For more information, please visit flyflair.com.
Region of Waterloo, ON – April 21, 2022, the Region of Waterloo International Airport (YKF) officially opened a new domestic arrivals building. The building is one piece of the airport’s $35 million Airport Terminal Expansion Project currently underway.
“Airports play a vital role in the prosperity of communities by connecting people and businesses with the world,” said Tim Louis, Member of Parliament for Kitchener–Conestoga, on behalf of the Honourable Dominic LeBlanc, Minister of Intergovernmental Affairs, Infrastructure and Communities. “An expanded domestic air terminal will help the airport to comfortably and reliably accommodate the increasing number of travelers arriving to and departing from the Region of Waterloo. Our Government’s investment will help to sustain a dynamic local economy, create jobs and ensure the region remains a great place to live and work.”
In 2022, more than 700,000 passengers are expected to travel through YKF. The new domestic arrivals building is the first step in improving the passenger experience. The expanded facility enables the airport to handle three Boeing 737 aircrafts at one time – two domestic and one international arrival. The building is another step toward the airport managing the increased passenger volumes created by Flair Airlines. This June, Flair will expand non-stop service to 12 destinations from YKF, adding Charlottetown, P.E.I, Saint John, N.B. and Deer Lake, N.L.
“The Region of Waterloo International Airport continues to drive growth, talent attraction and investment throughout our community. As a result of the Airport Master Plan adopted by Council in 2017 and Flair Airlines’ increased service, the airport is expanding and has added over 500 jobs,” said Karen Redman, Chair of the Region of Waterloo. “We are excited to celebrate the opening of our new domestic arrivals building, the first of many milestones to come.”
The expansion is part of YKF’s 20-year Airport Master Plan which was approved by Regional Council in 2017. The $375 million plan consists of five development stages. Each is triggered by a pre-set annual passenger volume. Upon approval, planning began to accommodate 500,000 passengers a year.
“YKF is one of Flair’s largest Canadian bases. We are excited about our important partnership with the airport and our expanded summer schedule,” said Garth Lund, Chief Commercial Officer, Flair Airlines. “This facility will allow our guests to collect their bags faster and spend more time with their friends and family. We look forward to welcoming even more passengers to Kitchener-Waterloo as the airport grows.”
The Government of Canada invested $8.1 million towards this project through the Canada Community-Building Fund (CCBF). CCBF provides permanent, stable funding for municipal infrastructure across Ontario, supporting local projects that have a direct community benefit. The fund is delivered annually by the Association of Municipalities of Ontario to all municipalities excluding the City of Toronto. The Region of Waterloo has leveraged $208.7 million in CCBF funding since the fund was established in 2005 and its most recent project is the largest investment to date under the Regional Airports category.
In July 2022, phase two of construction will begin to reconfigure the existing terminal building and enhance the passenger experience. Self-service kiosks and common use airline counters will improve check-in. A third security line will speed passenger screening. A new baggage system, with a self-service bag drop and expanded sort area, will streamline baggage handling. The current anticipated completion date is spring 2023.
From CTV News 🔗link to source story and video – thanks to PN
Stephanie Villella, CTV News Kitchener Videographer • March 30, 2022
Travelers line up at a Flair Airlines counter at the Region of Waterloo International Airport on March 30, 2022. (Dan Lauckner/CTV News)
An airline that operates out of the Region of Waterloo International Airport is under review by the Canadian Transportation Agency.
Flair Airlines is facing turbulence as to whether or not its Canadian controlled.
On March 3, the transportation agency released its preliminary ruling, finding that the Edmonton-based carrier is not, in fact, Canadian owned.
If a final ruling is confirmed, the airline’s licence to operate could be suspended or cancelled.
John Gradek, a faculty lecturer at the McGill Aviation Management Program calls it a “predicament.”
“It sort of is a risk and I hope the Kitchener–Waterloo Airport Authority has some insurance on their program,” he said.
The review comes as the region spends $44 million to expand the Region of Waterloo International Airport to accommodate more passengers and planes.
The region credits Flair for the airport’s passenger growth.
“We are aware of the preliminary ruling and are monitoring the situation,” a spokesperson for the region said in a statement. “At this point in time, no action is required by the region. Flair will respond to the decision and the CTA will determine if any actions are needed to be taken by the organization. Flair has demonstrated the viability of YKF and the interest of travelers in our market area to use YKF as a gateway to other destination.”
Gradek said he recommends the region holds off on signing anymore contracts with Flair.
“Since the airport has invested capital to support Flair and that money is coming from taxpayers … my view is, I would not be looking at contracting any major expenditures on airport improvements until the [Canadian Transportation Agency] has concluded their investigation,” Gradek said.
According to the agency, to be licensed, an airline must be incorporated in Canada, at least 51 per cent of voting interests must be owned and controlled by Canadians, and it must be controlled in fact by Canadians.
A Miami-based company called 777 Partners owns part of Flair Airlines and provides aircrafts to it.
“Not only are they an equity provider, they’re also a major provider of aircrafts, and that’s what’s causing concern,” Gradek said.
In a statement to CTV News, Flair’s CEO and President, Stephen Jones said, “Flair Airlines is a Canadian airline and is controlled by Canadians both in law and in fact. Flair Airlines, at all times, operates its business in compliance with the laws and regulations governing air transportation in Canada.”
“Flair is here for the long term and is committed to finally bring sustainable, affordable airfares to the people of the Kitchener-Waterloo region. Customers can absolutely book with confidence, and we look forward to welcoming them aboard this summer.”
The airline has 60 days from March 3 to respond to the transportation agency’s preliminary report.
TORONTO, ON, March 23, 2022 – Canada Jetlines Operations Ltd. (NEO: CJET) (“Canada Jetlines”) the new, all-Canadian, leisure carrier today unveiled its first A320 aircraft to an intimate group of potential investors, media, friends, family, travel industry partners, including tourism boards, airports, travel agents, hotels, and payment solution providers. The private event took place at the Chartright Air Group Fixed Based Operation (FBO) facility at the Region of Waterloo International Airport (CYFK).
The VIP debut gave attendees an exciting first ever look at the Recaro 3530 seat – a first for any Canadian air carrier — the seat is an important feature of the Airbus A320 onboard experience. Attendees were able to tour the airline’s first aircraft and meet the Canada Jetlines executive team and board of directors, who provided more insight on the carrier’s timeline towards take-off. The team revealed progress towards an innagural flight in July to magnificent travel destinations in Florida and the Caribbean.
“We are thrilled to welcome guests to be able to see and touch the Canada Jetlines brand in person! As we are now in the final stages of the licensing process, we are closer than ever to taking to the skies and what to show the world what we have in store,” stated Eddy Doyle, CEO of Canada Jetlines.
About Canada Jetlines
Canada Jetlines is a well-capitalized leisure focused carrier, utilizing a growing fleet of Airbus320 aircraft starting in early 2022, subject to Transport Canada approval. The carrier was created to provide Canadian consumers with more value choices and travel options to fly to coveted sun and leisure destinations in the U.S., Caribbean, and Mexico. With a projected growth of 15 aircrafts by 2025, Canada Jetlines aims to offer the best-in-class operating economics, customer comfort and fly-by-wire technology, providing an elevated guest centric experience from the first touchpoint. The efficient aircraft design merged with the experience of the all-Canadian management team, allows for accessible flight options without sacrificing quality or convenience. The carrier will use a state-of-the-art web booking platform, making the turnkey solution available to Travel Agents, Tour Operators, and consumers, with the capability of generating revenue on reservations and ancillary sales. We aim to provide more revenue opportunities to express our gratitude to current and future agent partners and all the work that they do. We look forward to working with you to create memorable travel experiences for consumers. To learn more, please visit http://www.jetlines.com and follow on all social media platforms for news and updates.
From CTV News 🔗link to source story • thanks to PN
Jennifer K. Baker, CTV News Kitchener Writer-Reporter • March 15, 2022
The Region of Waterloo is crediting Flair Airlines with a “record-breaking” increase in local passenger traffic.
Regional officials said 171,828 people travelled through the Region of Waterloo International Airport in 2021, representing a 245 per cent boost over the previous year.
The region added that was a direct result of Flair Airlines.
The carrier currently offers nine non-stop destinations out of Waterloo Region: Calgary, Edmonton, Halifax, Vancouver, Victoria and Winnipeg, along with Cancun, Mexico and Fort Lauderdale and Orlando, Florida. Three new destinations will be added in June 2022: Charlottetown, Deer Lake and Saint John, New Brunswick.
The airport also pointed to the success of its flight training school.
“YKF is the busiest general aviation airport in Ontario. Flight training has always accounted for over half of our aircraft movements,” said Chris Wood, the airport’s general manager, in a media release. “We are the proud home of the Waterloo Wellington Flight Centre, one of Canada’s largest professional flight training schools. General aviation built this airport and will continue to thrive as we grow.”
A planned expansion at the airport is currently underway and is expected to be complete in 2023.
According to Statistics Canada, The Region of Waterloo International Airport was also ranked as the sixth busiest Canadian airport with 133,293 aircraft movements in 2021. The region said that was a result of the pandemic which grounded most commercial flights. The airport has previously been ranked the 15th or 16th busiest airport in Canada.
Kitchener, Ontario, February 23, 2022 – Today, Flair Airlines, Canada’s everyday low fare airline, announced the expansion of its base today at Region of Waterloo International Airport. A total of three aircraft will be based at the airport, bringing economic growth and greater connectivity to the region. With every new aircraft comes new routes, and Flair is pleased to add more destinations out of YKF, with the announcement of service to Charlottetown and Saint John, both beginning in June. Charlottetown will be flown two times per week on Thursdays and Sundays, while St. John will be flown three times per week on Mondays, Wednesdays, and Fridays.
“Kitchener-Waterloo is an incredibly important part of the Flair network and we’re excited to expand our base here,” said Stephen Jones, President and CEO, Flair Airlines. “Strengthening our ties with Region of Waterloo International Airport will allow us to serve more destinations from the airport in the future, as well as create new jobs for the region. As the airport completes extensive renovations, we feel that it is the perfect time to reaffirm our commitment to the region and grow with the airport.”
Flair first established a base in Region of Waterloo International Airport with two aircraft. Flair maintains bases in Vancouver, Edmonton, Ottawa, Toronto, and Kitchener-Waterloo. The addition of the third aircraft will make Region of Waterloo International Airport one of Flair’s largest bases.
Each aircraft brings approximately 50 jobs to the region, bringing the total to approximately 150 jobs, both directly and indirectly, including customer service agents, ground handlers, cabin crews, maintenance staff, and more. From Kitchener-Waterloo, Flair flies to Calgary, Cancun, Edmonton, Fort Lauderdale, Halifax, Kelowna, Orlando-Sanford, Vancouver, and Winnipeg. Service to Deer Lake, Newfoundland begins in June.
Service to Charlottetown Airport begins on June 9, with service to Saint John beginning on June 8. One-way fares to Charlottetown and Saint John, including taxes and fees, begin at $29. There are limited seats and availability for the fares. Both routes are available for booking at https://www.flyflair.com.
About Flair Airlines
Flair Airlines is Canada’s leading low fare airline and its greenest airline, on a mission to provide affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 30 cities across Canada, the U.S., and Mexico. For more information, please visit http://www.flyflair.com.
Edmonton, Alberta, February 5, 2022 – This weekend, Flair Airlines, Canada’s everyday low fare airline, kicks off service to two new sun destinations, Cancun and Los Cabos. Weekly service to Cancun International Airport from Kitchener-Waterloo and Ottawa, and to Los Cabos International Airport from Abbotsford, Edmonton, and Vancouver.
“Expanding to Mexico is part of Flair’s exciting growth strategy and we’re very happy to be launching service there. Canadians are tired of the ice and snow, and our affordable fares will help make it possible to take a trip,” said Garth Lund, Chief Commercial Officer, Flair Airlines. “With one-way fares starting at $109, we’re making it easier than ever for Canadians to chase the sun in Mexico.”
“Service launch to Mexico couldn’t come at a better time, honestly,” added Stephen Jones, Chief Executive Officer of Flair Airlines. “We deployed a proprietary algorithm to determine that Canadians want to escape the cold, right now!”
Non-stop service to Cancun from Ottawa International Airport begins on February 5 and from Region of Waterloo International Airport on February 6. Flights to Los Cabos from Abbotsford Airport, Edmonton International Airport, and Vancouver International airport begin on February 5.
“We are so pleased to see the growth of the interest of Canadian airlines in bringing access from new Canadian cities to Los Cabos,” said Rodrigo Esponda, Managing Director for Los Cabos Tourism Board. “With multiple certifications and strict protocol in place, Los Cabos has and continues to be a safe and attractive destination for those that choose to travel abroad. Canada continues to be one of our priority markets and with multiple new flights it’s easier than ever to travel to Los Cabos,” he said.
“We’re thrilled to welcome Flair Airlines’ new nonstop service to Los Cabos International Airport in Mexico from Vancouver and expect it will be a very popular route with passengers here in B.C.,” said Russell Atkinson, Director, Air Service Development, Vancouver Airport Authority. “Flair’s continued growth at YVR reflects its exciting destinations and affordable fares, which we know are both equally important to travellers. We look forward to Flair’s continued success as it connects our community to even more destinations.”
One-way fares, including taxes and fees, begin at $109. There are limited seats and availability for the fares, which are one-way fares, including taxes plus additional options and services passengers may choose. All routes are available for booking at https://www.flyflair.com.
About Flair Airlines
Flair Airlines is on a mission to provide affordable air travel to Canadians that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 30 cities across Canada, the U.S., and Mexico. For more information, please visit www.flyflair.com.
From The Toronto Star – link to source story🔗 – Thanks to PN
By Catherine Thompson, Record Reporter | Monday, January 10, 2022
WATERLOO REGION — A passenger on a Flair Airlines flight that made an emergency landing in Toronto last week after being diverted from Kitchener said the experience was “a big scare.”
“As we’re approaching Toronto, just minutes before the plane is about to touch down, an announcement is made to ‘Brace, brace, brace,’ and we were told, ‘Everybody get your heads down,’ ” recalls Neil McKinnon of the emergency landing on Jan. 4.
“I was running it through my head, ‘Well, this plane is crashing. Is this going to kill me?’ ” McKinnon said.
The plane landed safely, but stayed on the tarmac afterwards. McKinnon could see the flashing lights of emergency vehicles, and fire trucks circling the aircraft, before the crew announced they were verifying the plane was safe to go to the terminal.
The federal Transportation Safety Board confirmed in an email that a Boeing 737-86N operated by Flair Airlines, flying from Edmonton, was set to land at the Region of Waterloo International Airport early on Jan. 4. On the approach to the airport in Breslau, the plane’s flaps failed to extend properly. The flaps help to shorten the amount of runway length needed for takeoff and landing.about:blank
“The flight crew actioned the appropriate checklist and requested a diversion to Toronto/Lester B. Pearson International Airport (CYYZ), Ontario, where they requested to have airport rescue and firefighting services standing by to inspect the aircraft after landing, which would be performed at a reduced flap setting,” said Chris Krepski, a spokesperson for the safety board, in an email.
The incident is classed as a “Class 5 occurrence,” which is less serious, with little or no release of dangerous goods and minimal damage to property or the environment.
Emergency vehicles were sent to meet the plane as it landed “as per our standard response,” said Tori Gass, a spokesperson for the Greater Toronto Airports Authority.
The crew informed passengers of the mechanical failure, and the pilot said he was available to give passengers more details, but at 2 a.m., with the need to come up with a plan for how to get home, “most people got off that plane pretty quickly,” McKinnon said.
After emailing the airline’s CEO, McKinnon said he got a detailed reply from Matthew Kunz, Flair’s vice-president of operations, who said the captain diverted the flight as a precaution to Toronto, which has a longer runway.
“At the same time, again as a precaution, he informed the Flight Attendants to prepare the cabin and passengers in case there were additional issues on landing that the pilots may not have been aware of,” Kunz wrote. “This was a prudent measure on the part of the Captain. As part of that decision Air Traffic Control had the emergency vehicles meet the aircraft after landing to visually assess if the aircraft was damaged in any way and, when it was determined that there was no damage, the aircraft taxied to the gate as normal.
“There is no doubt that the situation can cause stress for passengers but the crew assessed the situation and prepared for what could be a more serious scenario than the one they were in fact dealing with. The Captain, as I mentioned, prepared based on limited information and based on being highly cautious,” Kunz wrote.
It’s the first time that Flair has had to divert an aircraft for a mechanical reason, Kunz said in an interview. The problem with the computer that controls the flaps was corrected within a couple of days, he said.
That reply was helpful and reassuring, McKinnon said, but should have been made available to all passengers, he said.
The situation was unusual, Kunz said: normally if a flight is diverted, say for weather, airline staff have ongoing contact with passengers that are being rerouted on another flight or put up in a hotel. In this case, most passengers just scattered upon landing to make their way home.
McKinnon was unimpressed with Flair’s customer service response.
At the gate, an agent from Flair said passengers should keep receipts from any extra costs for the trip from Toronto and that the airline would reimburse them, McKinnon said.
But despite numerous calls and emails to the airline, he has yet to receive information about how to get reimbursed for expenses related to the diversion, instead twice receiving an identically worded email saying the problem was due to weather.
The holiday period, and many weather delays, meant there were lots of calls to customer service, Flair said. But “We have to acknowledge the fact that some errors were made on the customer service side, and it’s our job to rectify them,” Kunz said.
Flair said it has apologized to McKinnon and is contacting all 86 passengers on the flight to let them know how they can be reimbursed. “We’re going to reimburse them if they have a $110 taxi fare to get home because we dropped them in Toronto instead of Kitchener,” Kunz said.
Flair stressed that customers can always reach the airline with concerns on the airline’s website flyflair.com/contact-us.
Edmonton, Alberta, December 16, 2021 – Flair Airlines, Canada’s everyday low fare airline, launches its US schedule expansion as 17 transborder routes begin over the next four days. While changing advisories are currently impacting travel, the start of these routes ensures low fare travel options remain available for Canadians in the long term. The service launches are between Canada and six U.S. destinations: Phoenix-Mesa Gateway Airport, Las Vegas McCarran International Airport, Palm Springs International Airport, Hollywood-Burbank Airport, Orlando Sanford Airport, and Fort Lauderdale International Airport.
“Flair continues to grow at an impressive rate, and the launches of our U.S. routes this week are a milestone for bringing low fare travel options to Canadians. While we recognize the recent government advisories will influence travel decisions, we are committed to continuing these services at this time since many passengers are relying on our low fare service,” said Stephen Jones, President and CEO, Flair Airlines “Increasing our U.S. network means connecting families, friends, and travellers with more destinations across North America, and when the time returns for travel, Flair is ready to connect families without breaking the bank.”
Flair’s new U.S. routes will begin from these Canadian cities:
The inaugural flight from Abbotsford to Las Vegas is on December 16 and will be Flair’s first U.S. destination from Abbotsford. The service offers an opportunity for passengers to save beyond Flair’s ultra-low fares as there is no airport improvement fee for passengers travelling through Abbotsford.
Service to Las Vegas begins from Calgary on December 16 and the inaugural flight to Phoenix-Mesa is on December 17. Additionally, Flair announced today two new domestic routes from Calgary International Airport. Flair will begin operating service between Calgary and Kelowna International Airport on March 31 and service between Calgary to Montreal beginning July 5.
“We’re excited to say hello/bonjour to Flair Airlines’ first international routes to Phoenix and Las Vegas, two popular destinations for Calgarians,” said Bob Sartor, President and CEO of The Calgary Airport Authority. “We look forward to showcasing our region’s beauty, opportunity and hospitality to guests travelling to YYC from these destinations.”
One-way fares, including taxes and fees, begin at $49 CAD to Kelowna and $59 CAD to Montreal from Calgary. There are limited seats and availability for the fares. Flights are now available for booking at https://www.flyflair.com.
Starting December 16, Flair will begin service between Edmonton and Las Vegas as well as Hollywood-Burbank. On December 17 service will begin to Phoenix and Palm Springs. Flair will connect Edmonton with these four U.S. cities with nonstop service two times per week for each destination.
In Halifax, service to Orlando starts on December 17. This is Flair’s first U.S. destination from the airport. “We’re thrilled to have Flair offer a new, affordable connection between Halifax Stanfield and Florida with the introduction of non-stop service to Orlando-Sanford,” said Joyce Carter, President & CEO, Halifax International Airport Authority. “With the ability for passengers to pre-clear U.S. Customs right here in Halifax, fun in the sun is just a short flight away this winter season.”
Flair will begin two new U.S. routes in Kitchener-Waterloo, with the inaugural Fort Lauderdale flight taking off on December 16 and the inaugural flight to Orlando taking off on December 17.
“Great news continues to come from our airport’s partnership with Flair Airlines,” said Karen Redman, Regional Chair, Region of Waterloo International Airport. “Every additional route into and out of the Region of Waterloo means members of our community are being more conveniently connected with family, our businesses have better access to global markets, and our workforce has more opportunity for new jobs. I look forward to continued good news.”
Flair will start service to two U.S. destinations from Montreal. Service to Fort Lauderdale from Montreal starts on December 15. The inaugural flight to Orlando is on December 16. Also, Flair announced today a new nonstop route between Montreal and Calgary starting in June.
“We are pleased to see our partner enhance its service offering for the benefit of travellers. By offering these two weekly flights, YUL Montreal-Trudeau International Airport will consolidate its role as an air traffic hub and will now be more connected to Florida, an important destination for the community,” said Stéphane Lapierre, Airport Operations and Air Services Development, ADM Aéroports de Montréal.
Flair begins service from Ottawa to Orlando on December 17.
“Flair has won over many with their low fares and pay for what you want service for both domestic and transborder service. If the success of their Fort Lauderdale flight is any indication, we expect Orlando to be very popular with our Ottawa-Gatineau passengers.” said Krista Kealey, Vice President, Communications & Public Affairs, Ottawa International Airport Authority.
The inaugural flight from Toronto to Palm Springs takes off on December 18 and will be the only nonstop option available between the two cities this winter.
Flair is starting three new U.S. routes from Vancouver in addition to Los Angeles/Burbank which started last month. Flair’s service to Las Vegas begins on December 15 and flights to Phoenix and Palm Springs each begin on December 17.
“We are delighted to see Flair Airlines continue to expand services at YVR,” said Russell Atkinson, Director, Air Service Development at Vancouver Airport Authority. “We know that travellers are excited for more affordable options to fly to sun destinations in the U.S. We look forward to the continued success of Flair and seeing their growth as they connect the people of B.C. to even more new destinations.”
U.S. Routes Starting Service:
About Flair Airlines
Flair Airlines is on a mission to liberate the lives of Canadians by providing affordable air travel that connects them to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 30 cities across Canada, the U.S., and Mexico. For more information, please visit www.flyflair.com.